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Digital Content Specialist

OFX
Full-time
On-site
Sydney, New South Wales, Australia
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Content Specialist

πŸ”Ή Company: OFX

πŸ”Ή Location: Sydney, New South Wales, Australia

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: 2025-04-04

πŸ”Ή Experience Level: Mid-Senior level

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Developing engaging content to drive client acquisition and establish credibility within key industries in the APAC market.
  • Creating various content assets and optimizing them for different stages of the client journey.
  • Collaborating with cross-functional teams to ensure content aligns with overall marketing and sales objectives.
  • Building user-generated content (UGC) and engaging with clients to build community and foster brand loyalty.

ASSUMPTION: This role requires a strong understanding of the APAC market and cultural nuances to create relevant and effective content.

πŸ“‹ Key Responsibilities

βœ… Developing and executing a content enablement strategy aligned with overall marketing and sales objectives for the APAC region.

βœ… Partnering with other teams to understand the end-to-end client B2B buyer experience and activation journey.

βœ… Creating compelling content assets across various formats, including blog posts, client case studies, ebooks, infographics, videos, website copy, email campaigns, sales collateral, and pitch decks.

βœ… Building relationships with key influencers and industry experts to amplify content reach.

βœ… Monitoring online conversations and engaging with clients to build community and foster brand loyalty.

βœ… Collaborating with demand generation managers, digital growth team, web producers, CRO specialists, design & brand team, sales team, and regional partners to ensure alignment and maximum impact.

ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills to work effectively with various teams.

🎯 Required Qualifications

Education: Tertiary-level degree qualified in Marketing, Communications, or Business

Experience: 3-5 years of experience in content marketing, content enablement, or a related role, ideally in financial services and/or B2B marketing

Required Skills:

  • Self-starter with initiative and drive; ability to work in a fast-moving and fluid environment
  • Strong understanding of the APAC market and cultural nuances
  • Proven track record developing and executing successful content strategies across channels
  • Understanding of how to create content to maximize SEO benefits
  • Strong verbal and written communication skills
  • Experience working cross-functionally and building effective working relationships

Preferred Skills:

  • Experience using AI tools to aid content production and optimization
  • Knowledge of how ABM works and a combined Sales and Marketing pipeline

ASSUMPTION: Candidates with experience in financial services and B2B marketing will have a competitive advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: AU$80,000 - AU$120,000 per annum (Based on experience level and market research)

Benefits:

  • Primary and secondary gender-neutral carer parental leave (16 weeks) or birthday leave
  • Learning and career development opportunities
  • Volunteer day and matched giving
  • Reward and recognition programs
  • Social events and wellbeing activities

Working Hours: Full-time (Hybrid work model)

ASSUMPTION: The salary range provided is an estimate based on market research for similar roles in the APAC region. The actual salary may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: Medium (501-1,000 employees)

Founded: 1998 (with significant growth and transformation in recent years)

Company Description:

  • OFX is a global provider of online international payment and money management services.
  • The company offers a fast, reliable, and secure way to transfer money globally at a great rate.
  • OFX provides an easy-to-use digital platform combined with 24/7 customer support from their Currency Experts.

Company Specialties:

  • Money transfers
  • Foreign exchange
  • Technology
  • Finance
  • Currency exchange
  • Multi-currency wallet
  • International payments
  • Currency risk management

Company Website: OFX Website

ASSUMPTION: OFX's expertise in global money management and commitment to innovation make it an attractive employer in the financial services industry.

πŸ“Š Role Analysis

Career Level: Mid-Senior level (3-5 years of experience)

Reporting Structure: The Digital Content Specialist will report to the Global Brand and Content Manager and work closely with the APAC Snr B2B Demand Generation & Portfolio Managers, Acquisition Manager (Performance Marketing), and Partnership Manager.

Work Arrangement: Hybrid work model (with a mix of on-site and remote work)

Growth Opportunities:

  • Potential for internal mobility and secondments within the global organization.
  • Opportunities to contribute to building ongoing global content assets, templates, processes, and a central knowledge hub.

ASSUMPTION: OFX's global presence and commitment to employee development provide ample growth opportunities for the right candidate.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with a mix of open-plan and dedicated workspaces

Office Location(s): Level 19/60 Margaret St, Sydney, NSW 2000, AU

Geographic Context:

  • Sydney is a vibrant, multicultural city with a high cost of living compared to other Australian cities.
  • The central business district (CBD) offers a mix of urban and outdoor lifestyle options.
  • The office is conveniently located near public transportation and various amenities.

Work Schedule: Full-time (Hybrid work model with a mix of on-site and remote work)

ASSUMPTION: The hybrid work model offers flexibility and work-life balance, while the central location provides easy access to various amenities and public transportation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screening
  • In-person or virtual interview with hiring manager and relevant team members
  • Final round interview with senior leadership
  • Background check and offer

Key Assessment Areas:

  • Cultural fit and alignment with OFX's values
  • Content creation and strategy skills
  • Understanding of the APAC market and cultural nuances
  • Collaboration and communication skills

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
  • Demonstrate your understanding of the APAC market and OFX's business through your application materials.
  • Prepare examples of your content creation and strategy work to discuss during the interview.
  • Research OFX's company culture and be prepared to discuss how your values align with the organization's.

ATS Keywords: Content strategy, content development, SEO, B2B marketing, sales enablement, copywriting, community building, collaboration, analysis, reporting, digital marketing, client acquisition, content optimization, email campaigns, social media, influencer engagement, market research

ASSUMPTION: OFX's hiring process is designed to assess candidates' skills, cultural fit, and alignment with the organization's values and objectives.

πŸ› οΈ Tools & Technologies

  • Content management systems (CMS)
  • Marketing automation platforms
  • SEO tools
  • Project management software
  • Design and content creation tools

ASSUMPTION: The specific tools and technologies required for this role may vary depending on OFX's current tech stack and the candidate's expertise.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Collaborative
  • Innovative
  • Resilient
  • Accountable

Work Style:

  • Fast-paced and dynamic
  • Collaborative and cross-functional
  • Data-driven and results-focused
  • Adaptable and open to new ideas
  • Committed to continuous learning and improvement

Self-Assessment Questions:

  • How do your personal values align with OFX's company values?
  • Are you comfortable working in a fast-paced, dynamic environment with a high degree of collaboration and cross-functionality?
  • How do you approach continuous learning and improvement in your role?

ASSUMPTION: OFX's company culture emphasizes collaboration, innovation, and a customer-centric approach, making it an attractive employer for candidates who thrive in dynamic, cross-functional environments.

⚠️ Potential Challenges

  • Managing multiple stakeholders and balancing competing priorities in a fast-paced environment.
  • Keeping up with the latest trends and best practices in content marketing and digital marketing strategies.
  • Adapting to changes in the global market and regulatory environment.
  • Balancing the need for creativity and innovation with the requirement for consistent, on-brand content.

ASSUMPTION: The Digital Content Specialist role at OFX presents unique challenges and opportunities for growth and development in a dynamic, global organization.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional content marketing roles, this position requires a strong understanding of the APAC market and cultural nuances.
  • OFX's global presence and commitment to innovation set it apart from other financial services organizations in the region.
  • This role offers the opportunity to work on a wide range of content assets and collaborate with various teams, providing a unique growth path for the right candidate.

ASSUMPTION: The Digital Content Specialist role at OFX is unique in its focus on the APAC market and global collaboration, offering a distinct set of challenges and opportunities compared to similar roles in the region.

πŸ“ Sample Projects

  • Developing a content strategy and assets for a targeted ABM campaign to drive client acquisition in the APAC region.
  • Creating a series of client case studies and success stories to establish credibility within key industries and products.
  • Building a user-generated content (UGC) strategy and executing campaigns to engage clients and foster brand loyalty.

ASSUMPTION: The Digital Content Specialist role at OFX offers a wide range of projects and initiatives to drive client acquisition, engagement, and retention in the APAC market.

❓ Key Questions to Ask During Interview

  • Can you describe the current content marketing landscape at OFX and how this role fits into the broader marketing strategy?
  • How does OFX support the professional development and growth of its employees, particularly in the marketing and content creation fields?
  • Can you provide examples of successful content marketing campaigns at OFX and discuss the key factors that contributed to their success?
  • How does OFX approach collaboration and communication across different teams and regions, particularly in a hybrid work environment?
  • What are the most significant challenges facing the Digital Content Specialist role in the next 12-24 months, and how can this role contribute to addressing them?

ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to OFX's success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the OFX registration portal
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role, with a focus on your understanding of the APAC market and content marketing expertise.
  • Prepare examples of your content creation and strategy work to discuss during the interview.
  • Research OFX's company culture and be prepared to discuss how your values align with the organization's.
  • Follow up with the hiring manager within one week of submitting your application to express your interest in the role and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.