Digital Content Specialist (e-Commerce)

📌 Core Information

🔹 Job Title: Digital Content Specialist (e-Commerce)

🔹 Company: Acosta

🔹 Location: Lewisville, Texas

🔹 Job Type: Full time, Hybrid

🔹 Category: Retail, E-commerce

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Entry level

🔹 Remote Status: On-site 3 days a week

🚀 Job Overview

Key aspects of this role include:

• Supporting the digital content manager and collaborating with digital content analysts
• Managing and syndicating client content across various platforms
• Troubleshooting content publication issues
• Becoming a certified user of key Content Management and Syndication platforms
• Understanding digital content, retailer requirements, and digital shelf analytics

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work collaboratively in a team environment. Familiarity with Content Management Systems and Syndication platforms is beneficial but not required as training will be provided.

📋 Key Responsibilities

✅ Organize and upload client content to various syndication platforms

✅ Troubleshoot content publication issues between retailers and the syndication provider

✅ Become a certified user of key Content Management and Syndication platforms

✅ Understand digital content, retailer requirements and capabilities, and digital shelf analytics

✅ Perform other administrative duties as assigned

ASSUMPTION: This role involves a significant amount of data entry and platform navigation. Strong computer literacy and the ability to learn new software quickly are essential for success in this position.

🎯 Required Qualifications

Education: High school diploma or equivalent required. Associate's or bachelor's degree in a related field preferred.

Experience: 0-2 years of relevant experience preferred but not required.

Required Skills:

• Strong organizational skills
• Attention to detail
• Collaboration and teamwork skills
• Proficiency in Microsoft Office Suite
• Ability to learn new software quickly

Preferred Skills:

• Experience with Content Management Systems
• Experience with Syndication platforms
• Knowledge of digital content, retailer requirements, and capabilities

ASSUMPTION: While relevant experience is preferred, Acosta is willing to train the right candidate with the right attitude and aptitude.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year. This is an estimate based on industry standards for entry-level e-commerce roles in Lewisville, Texas.

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on products

Working Hours: Full-time, 40 hours per week. On-site 3 days a week, with the option to work remotely the remaining days.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's qualifications and experience. Benefits are subject to change and may vary based on the candidate's employment status.

📌 Applicant Insights

🔍 Company Context

Industry: Acosta operates in the retail industry, acting as a catalyst to connect brands, retailers, and consumers, fueling growth and building long-term value.

Company Size: Acosta is a large company with over 10,000 employees, providing ample opportunities for growth and development.

Founded: Acosta was founded in 1927 and has since grown to become a leading retail sales and marketing agency.

Company Description:

• Acosta brings simplicity to retail sales by deeply embedding itself in the retail industry
• The company strengthens local, regional, and national relationships between brands and retailers
• Acosta uses deep industry insight, cutting-edge analytics, and integrated partnerships to help clients move ahead with confidence

Company Specialties:

• Revenue Growth Management
• Category Management
• Space Management
• Headquarter Sales
• Omnichannel Strategy
• Back Office
• Business Intelligence
• Shopper Marketing
• Digital Commerce
• Retail Media
• Emerging Brands
• Merchandising
• Shelf Intelligence
• Supply Chain
• Grocery
• Convenience
• Walmart
• Target
• Costco
• Natural
• Military
• Pet
• Drug
• Value
• and Kroger

Company Website: www.acosta.com

ASSUMPTION: Acosta's extensive experience and large size provide a stable and established work environment with numerous opportunities for growth and development.

📊 Role Analysis

Career Level: This role is an entry-level position in the e-commerce field, providing an excellent starting point for a career in digital content management.

Reporting Structure: The Digital Content Specialist reports directly to the Digital Content Manager and works collaboratively with Digital Content Analysts.

Work Arrangement: This is a hybrid role, requiring on-site work 3 days a week and the option to work remotely the remaining days.

Growth Opportunities:

• Advancement to Digital Content Analyst or similar roles
• Expansion into other areas of e-commerce or retail sales and marketing
• Potential to work on high-profile projects and collaborate with cross-functional teams

ASSUMPTION: Acosta's large size and diverse range of services provide numerous opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Acosta's Lewisville office is a modern, professional environment with a collaborative and team-oriented culture.

Office Location(s): 6651 Gate Pkwy, Jacksonville, Florida 32256, US

Geographic Context:

• Lewisville is a city in Texas with a population of approximately 100,000 people
• The city is located in the Dallas-Fort Worth metropolitan area
• Lewisville offers a mix of urban and suburban living with numerous parks, recreational facilities, and cultural attractions

Work Schedule: Full-time, 40 hours per week. On-site 3 days a week, with the option to work remotely the remaining days.

ASSUMPTION: Lewisville's location in the Dallas-Fort Worth metropolitan area provides easy access to numerous cultural, recreational, and professional opportunities.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the hiring manager
• In-person or virtual interview with the digital content manager and a digital content analyst
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills and ability to troubleshoot content publication issues
• Attention to detail and organizational skills
• Collaboration and teamwork skills
• Adaptability and willingness to learn new software

Application Tips:

• Highlight relevant experience and skills in your resume, such as data entry, administrative support, or customer service
• Tailor your cover letter to demonstrate your understanding of the role and your enthusiasm for digital content management
• Prepare for the interview by researching Acosta's services and the retail industry, and be ready to discuss your problem-solving approach to content publication issues

ATS Keywords: Content Management, Syndication, Troubleshooting, Digital Content, Retailer Requirements, Digital Shelf Analytics

ASSUMPTION: Acosta's application process is designed to assess the candidate's problem-solving skills, attention to detail, and cultural fit within the company.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Content Management Systems (e.g., Adobe Experience Manager, Sitecore, or similar)
• Syndication platforms (e.g., Syndigo, Salsify, or similar)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the client's requirements and Acosta's internal systems.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Collaboration
• Expertise
• Innovation
• Results-driven

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on client success
• Adaptable and willing to learn new software and tools

Self-Assessment Questions:

• Do you thrive in a collaborative, team-oriented environment?
• Are you results-driven and focused on client success?
• Are you adaptable and willing to learn new software and tools?

ASSUMPTION: Acosta values candidates who are a strong cultural fit, demonstrating integrity, collaboration, and a results-driven approach to their work.

⚠️ Potential Challenges

• The role may involve a significant amount of data entry and platform navigation, which can be repetitive and time-consuming
• The role requires on-site work 3 days a week, which may not be suitable for candidates who prefer fully remote work
• The role may involve working with multiple clients and platforms, requiring strong organizational skills and adaptability
• The role may require occasional overtime or weekend work to meet client deadlines

ASSUMPTION: While these challenges exist, Acosta provides training and support to help employees overcome them and succeed in their roles.

📈 Similar Roles Comparison

• This role is similar to an entry-level Digital Content Coordinator or Content Management Specialist position in the e-commerce industry
• However, this role is unique in its focus on syndication and troubleshooting content publication issues
• Career paths in this field may include advancement to Digital Content Analyst, Content Strategist, or similar roles

ASSUMPTION: While this role is similar to other entry-level digital content positions, its focus on syndication and troubleshooting sets it apart and provides unique opportunities for growth and development.

📝 Sample Projects

• Organizing and uploading client content to multiple syndication platforms
• Troubleshooting content publication issues between retailers and the syndication provider
• Becoming a certified user of key Content Management and Syndication platforms

ASSUMPTION: These sample projects provide a snapshot of the day-to-day responsibilities and tasks associated with this role.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does this role fit into the broader digital content management strategy at Acosta?
• What opportunities are there for growth and development within the company?
• How does Acosta support employees in learning new software and tools?
• What is the typical work-life balance for employees in this role?

ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and provides valuable insights into the company culture and work environment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills, such as data entry, administrative support, or customer service
• Write a cover letter that demonstrates your understanding of the role and your enthusiasm for digital content management
• Prepare for the interview by researching Acosta's services and the retail industry, and be ready to discuss your problem-solving approach to content publication issues
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.