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Digital Marketing and Social Media Specialist

Cuso International
Full-time
On-site
Ottawa, Ontario, Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Marketing and Social Media Specialist

πŸ”Ή Company: Cuso International

πŸ”Ή Location: Ottawa, Ontario (Hybrid)

πŸ”Ή Job Type: Temporary, Full-time (Maternity Leave replacement)

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: July 30, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site with remote flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing digital marketing strategies
  • Managing and optimizing Cuso International's website
  • Creating engaging content for social media platforms
  • Collaborating with various departments to amplify the organization's presence
  • Monitoring and analyzing digital performance metrics

ASSUMPTION: This role requires a high level of independence, strong organizational skills, and the ability to manage multiple projects simultaneously.

πŸ“‹ Key Responsibilities

βœ… Digital Content Creation & Management: Develop and manage digital content for social media platforms, ensuring it is on-brand and engaging. Monitor channels to engage with audiences and assist Country Program Offices (CPOs) in expanding their social media footprint.

βœ… Website Management & Optimization: Maintain, optimize, and assess website performance using tools like WordPress and SEMrush. Ensure alignment with Cuso International's brand and objectives.

βœ… Email Marketing & Fundraising: Participate in the timely deployment and analysis of digital communications, including email marketing, newsletters, and fundraising appeals using Feathr and Fundraise Up. Manage and update email segments and subscriber lists.

βœ… Campaign Strategy Development: Build long- and short-term strategies for online campaigns to build engagement and increase Cuso International's online presence.

βœ… General: Contribute to general discussions about Cuso International's communications and marketing initiatives, participate in cross-team projects, take direction, manage multiple projects simultaneously, be creative in finding solutions, be flexible and willing to help with a wide range of tasks, work independently within larger teams, and undertake specific additional responsibilities as agreed upon with the Manager, Marketing and Communications.

ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to work effectively as part of a team.

🎯 Required Qualifications

Education: A post-secondary degree or diploma in a related field

Experience: Minimum 5 years' direct experience working in digital communications and marketing or similar industry

Required Skills:

  • Proven experience in digital marketing and social media management
  • Strong proficiency in WordPress, SEMrush, or similar platforms
  • Experience with CRM tools (Feathr, Fundraise Up) and CMS (Content Management Systems)
  • Extensive knowledge of email marketing and HTML
  • Excellent communication skills and attention to detail
  • Ability to work independently and manage multiple projects
  • Good understanding of web design and UX principles
  • Experience monitoring and evaluating digital analytics
  • Respect for diversity and inclusion
  • Ability to work productively in a remote-work arrangement within an established home office

Preferred Skills:

  • Experience with Adobe Creative Suite
  • Bilingualism (English & French/Spanish)

ASSUMPTION: Candidates should have a strong understanding of digital fundraising principles and objectives, as well as experience working with various teams and stakeholders.

πŸ’° Compensation & Benefits

Salary Range: $62,985 - $76,741 per annum

Benefits:

  • Comprehensive employee benefits package
  • Insurance
  • Generous days of paid time off, including vacation, personal days, and sick days

Working Hours: 35 hours per week, with flexibility for remote work

ASSUMPTION: The salary range is based on industry standards for similar roles and experience levels in the Ottawa area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Cuso International is a non-profit organization focused on international cooperation and development, working to create economic and social opportunities for marginalized groups.

Company Size: Cuso International has 51-200 employees, providing a medium-sized organization structure with opportunities for collaboration and growth.

Founded: 1961, with a rich history in international development and volunteer management.

Company Description:

  • Cuso International works in Africa, Latin America and the Caribbean, and Canada to advance gender equality and social inclusion, improve economic resilience, and deliver progress on climate action.
  • The organization believes that by sharing skills, they can build better futures.
  • Cuso International is committed to preventing sexual violence and promoting a safe and inclusive work environment.

Company Specialties:

  • International development
  • Volunteer management
  • Skilled volunteering
  • Equality, inclusion, and climate action

Company Website: Cuso International

ASSUMPTION: Cuso International's mission and values align with its commitment to creating economic and social opportunities for marginalized groups and promoting a safe and inclusive work environment.

πŸ“Š Role Analysis

Career Level: This role is at the mid-career level, requiring a significant amount of experience and expertise in digital marketing and social media management.

Reporting Structure: The Digital Marketing and Social Media Specialist reports directly to the Director, Engagement.

Work Arrangement: This role is a temporary, full-time position, with a flexible remote-work arrangement within an established home office.

Growth Opportunities:

  • Potential for long-term employment after the maternity leave replacement period
  • Opportunities to work on various projects and collaborate with different departments
  • Possibility to gain experience in international development and non-profit marketing

ASSUMPTION: This role offers opportunities for professional growth and development within a dynamic and impactful organization.

🌍 Location & Work Environment

Office Type: Cuso International has multiple office locations in Canada, with this role based in Ottawa, Ontario.

Office Location(s): 44 Eccles St, 200, Ottawa, Ontario K1R 6S4, CA

Geographic Context:

  • Ottawa is the capital of Canada and the fourth-largest city in the country, with a population of approximately 1 million people.
  • The city is known for its rich history, cultural attractions, and high quality of life.
  • Ottawa has a humid continental climate, with warm summers and cold, snowy winters.

Work Schedule: The work schedule is Monday to Friday, with flexibility for remote work.

ASSUMPTION: Ottawa offers a vibrant and multicultural work environment, with a high concentration of non-profit organizations and government agencies.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with the Director, Engagement

Key Assessment Areas:

  • Digital marketing and social media expertise
  • Website management and optimization skills
  • Communication and collaboration abilities
  • Adaptability and problem-solving skills
  • Alignment with Cuso International's mission and values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of Cuso International's mission and values in your cover letter
  • Prepare examples of your digital marketing and social media campaigns to discuss during the interview
  • Research Cuso International's recent projects and initiatives to show your interest and engagement

ATS Keywords: Digital Marketing, Social Media Management, Website Management, Email Marketing, CRM, CMS, HTML, SEO, UX, Non-profit, International Development

ASSUMPTION: Cuso International's application process is competitive, and candidates should be prepared to demonstrate their skills and qualifications throughout the interview process.

πŸ› οΈ Tools & Technologies

  • WordPress
  • SEMrush
  • Feathr
  • Fundraise Up
  • Adobe Creative Suite (optional)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Accountability
  • Collaboration
  • Inclusion
  • Integrity
  • Respect

Work Style:

  • Dynamic and fast-paced
  • Collaborative and team-oriented
  • Adaptable and flexible
  • Results-driven and data-informed

Self-Assessment Questions:

  • Do you align with Cuso International's values and commitment to inclusion?
  • Are you comfortable working in a remote or hybrid work environment?
  • Can you manage multiple projects and prioritize your workload effectively?
  • Do you have strong communication skills and the ability to work effectively in a team?

ASSUMPTION: Candidates should assess their fit with Cuso International's values and work style to ensure a successful and fulfilling work experience.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Working in a fast-paced and dynamic environment
  • Adapting to changes in priorities and workload
  • Navigating a hybrid work environment and maintaining productivity

ASSUMPTION: These challenges require strong organizational skills, adaptability, and the ability to manage multiple projects effectively.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Digital Marketing Manager or Social Media Manager position in a non-profit organization, with a focus on international development and volunteer management.
  • Compared to similar roles in the private sector, this position may have a lower salary range but offers the opportunity to make a significant impact in a meaningful cause.
  • Career progression in this role may involve moving into a senior marketing or communications position within the organization or transitioning to a related role in the private sector.

ASSUMPTION: Candidates should consider their career goals and the unique aspects of working in a non-profit organization when comparing this role to similar positions in other sectors.

πŸ“ Sample Projects

  • Developing and executing a social media campaign to raise awareness about an international development project
  • Managing and optimizing Cuso International's website to improve user experience and SEO performance
  • Creating engaging email content and coordinating email marketing campaigns to support fundraising efforts

ASSUMPTION: These sample projects demonstrate the range of responsibilities and the impact this role can have on Cuso International's mission and goals.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30-60-90 days?
  • How does this role collaborate with other departments, such as fundraising and volunteer management?
  • What opportunities are there for professional development and growth within the organization?
  • How does Cuso International support work-life balance for its employees?
  • What are the most rewarding aspects of working in this role, according to current or former employees?

ASSUMPTION: Asking thoughtful and relevant questions demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Cuso International careers portal by August 8, 2025, at 4:30 PM (EST) for internal candidates only.
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
  • Prepare examples of your digital marketing and social media campaigns to discuss during the interview.
  • Research Cuso International's recent projects and initiatives to show your interest and engagement.
  • Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.