📌 Core Information
🔹 Job Title: Digital Marketing Assistant
🔹 Company: EMAPTA
🔹 Location: Kuala Lumpur, Gorontalo, Indonesia
🔹 Job Type: Full-time
🔹 Category: Marketing
🔹 Date Posted: August 7, 2025
🔹 Experience Level: Entry-level (0-1 year)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting campaign planning, content creation, and project delivery for global clients
- Assisting in producing engaging digital assets and managing data for impactful marketing solutions
- Collaborating with cross-functional teams to ensure timely project and campaign deployment
- Developing innovative, compliant content based on client requests
- Generating animation techniques that add value for clients
ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to work well within a team. Familiarity with digital marketing trends and tools is essential for success in this position.
📋 Key Responsibilities
✅ Assist with setting up and preparing for digital marketing meetings
✅ Perform basic data wash and management for client campaigns
✅ Coordinate with the Marketing Coordinator and TechOps teams for client requests
✅ Create email campaigns and content using BeePro and Adobe Creative Suite
✅ Develop innovative, compliant content based on client requests
✅ Create assets and creatives for animation purposes
✅ Assist with client marketing campaigns where applicable
✅ Generate, analyze, and share reports
✅ Perform general administration duties
ASSUMPTION: This role involves a mix of creative and administrative tasks, requiring strong organizational skills and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor’s degree in Marketing, Mass Communication, Multimedia, Advertising, or related field
Experience: 0-1 year of experience; fresh graduates are encouraged to apply
Required Skills:
- Familiarity with Canva, Adobe Photoshop, or similar tools
- Strong interest in content creation, digital marketing, or animation
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work well within a team and collaborate effectively
Preferred Skills:
- Experience with BeePro or similar email marketing platforms
- Fluency in additional languages
ASSUMPTION: While industry-specific experience is not required, a strong interest in digital marketing and a willingness to learn are essential for success in this role.
💰 Compensation & Benefits
Salary Range: The salary range for this position is approximately IDR 12,000,000 - 15,000,000 per year (USD 800 - 1,000), based on industry standards for entry-level marketing roles in Kuala Lumpur, Indonesia.
Benefits:
- Government-mandated benefits
- 8 annual leave credits (with additional 10 credits after 5 years)
- Career development opportunities
- Access to unlimited training through Emapta Academy
- A collaborative and diverse global work culture
Working Hours: Monday – Friday, 08:00 AM – 05:00 PM
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: EMAPTA operates in the outsourcing industry, specializing in providing dedicated teams from the world’s most skilled talent hubs to optimize operational efficiency and resource management for its clients.
Company Size: EMAPTA has a global workforce of over 10,000 team members and operates in over 30 countries, supporting more than 800 clients.
Founded: EMAPTA was founded in 2010 and has consistently grown for 14 years.
Company Description:
- EMAPTA is a trailblazer in the outsourcing industry, redefining traditional outsourcing by creating a new standard for how businesses leverage offshore and nearshore teams.
- The company focuses on providing dedicated teams from the world’s most skilled talent hubs, going beyond cost reduction to deliver true value to its clients.
- EMAPTA celebrates a strong commitment to employee welfare, recognized as one of the “Best Companies to Work For in Asia” and contributing to one of the lowest attrition rates in the industry.
Company Specialties:
- Offshore Staffing
- Offshoring
- Outsourcing
- Financial Services
- Accounting
- Paraplanning
- IT Support
- CSR
- Graphic Design
- Social Media
- Bookkeeping
- Data Entry
- Recruitment
- Business franchising
- Supply chain
- Customer experience
- Nearshoring
- Insurance
- Outsourcing Philippines
- Outsourcing Colombia
- Management Consulting
- Systems Integration and Technology
- Business Process Outsourcing
- Mortgage
Company Website: https://emapta.com
ASSUMPTION: EMAPTA's focus on providing dedicated teams and optimizing operational efficiency sets it apart in the outsourcing industry.
📊 Role Analysis
Career Level: This role is an entry-level position, ideal for fresh graduates or individuals with up to one year of experience in digital marketing or a related field.
Reporting Structure: The Digital Marketing Assistant will report directly to the CRM Manager and collaborate with the Marketing Coordinator and TechOps teams.
Work Arrangement: This role is on-site, with a standard workweek of Monday – Friday, 08:00 AM – 05:00 PM.
Growth Opportunities:
- As the company continues to grow, there may be opportunities for career advancement within the marketing department or other areas of the business.
- EMAPTA's commitment to employee development and training provides ample opportunities for professional growth and skill-building.
ASSUMPTION: While this role is entry-level, there are opportunities for career progression within the company, particularly for individuals who demonstrate strong performance and a commitment to learning.
🌍 Location & Work Environment
Office Type: EMAPTA's office in Kuala Lumpur, Indonesia, is a modern, collaborative workspace designed to foster productivity and creativity.
Office Location(s): 5F St. Francis Corporate Building, Ortigas Center, Mandaluyong, Metro Manila 1550, PH
Geographic Context:
- Kuala Lumpur is the capital and largest city of Indonesia, known for its vibrant culture, diverse cuisine, and bustling nightlife.
- The city is home to a thriving business district, with many multinational corporations and local businesses operating within its boundaries.
- Kuala Lumpur offers a high quality of life, with excellent infrastructure, healthcare, and educational facilities.
Work Schedule: The standard workweek is Monday – Friday, 08:00 AM – 05:00 PM, with additional flexibility available for employees who demonstrate strong performance and time management skills.
ASSUMPTION: EMAPTA's office environment is designed to be collaborative and inclusive, with a focus on fostering creativity and productivity among its employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Communication skills
- Creativity and innovation
- Attention to detail
- Teamwork and collaboration
- Problem-solving and analytical skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
- Demonstrate your understanding of digital marketing trends and tools in your application materials.
- Prepare examples of your previous work, such as email campaigns or animations, to showcase your creativity and technical skills.
ATS Keywords: Digital Marketing, Content Creation, Data Management, Email Marketing, SMS Marketing, Animation, Adobe Creative Suite, Canva
ASSUMPTION: EMAPTA's application process is designed to assess candidates' skills and cultural fit, with a focus on finding the best possible match for the role and the company.
🛠️ Tools & Technologies
- BeePro
- Adobe Creative Suite
- Canva
- Microsoft Office Suite
ASSUMPTION: Familiarity with these tools is preferred, but not required. Training will be provided to successful candidates.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Collaboration
- Innovation
- Empowerment
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering high-quality work
- Adaptable and open to feedback and continuous learning
Self-Assessment Questions:
- Do you thrive in a collaborative, team-based environment?
- Are you committed to delivering high-quality work and continuously improving your skills?
- Are you open to feedback and willing to learn from your colleagues and superiors?
ASSUMPTION: EMAPTA values employees who are collaborative, results-driven, and committed to continuous learning and improvement.
⚠️ Potential Challenges
- The fast-paced nature of digital marketing may require candidates to adapt quickly to new tools and technologies.
- The role may involve working with multiple clients and projects simultaneously, requiring strong organizational skills and time management.
- Candidates may face competition from other applicants with more experience in digital marketing or related fields.
- The on-site work arrangement may not be suitable for candidates who prefer remote or hybrid work environments.
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role differs from other digital marketing positions in its focus on supporting campaign planning, content creation, and project delivery for global clients.
- Compared to other marketing roles, this position requires a strong understanding of digital marketing trends and tools, as well as the ability to work effectively within a team.
- Career progression in this role may involve moving into more senior marketing positions, such as Digital Marketing Manager or Marketing Director.
ASSUMPTION: This role offers a unique opportunity for entry-level candidates to gain experience in digital marketing and contribute to the success of global clients.
📝 Sample Projects
- Developing an email marketing campaign for a retail client, including creative content and data management
- Creating animations for a financial services client to illustrate complex financial concepts in an engaging and accessible way
- Supporting the delivery of a CRM solution for a technology client, including project planning, content creation, and data management
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for a digital marketing campaign, from planning to delivery?
- How does the Marketing Coordinator and TechOps teams support the CRM Manager in delivering projects and campaigns?
- What opportunities are there for professional development and career growth within the marketing department or other areas of the business?
- How does EMAPTA support work-life balance for its employees?
- What is the company culture like, and how does it contribute to employee engagement and satisfaction?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company, and to assess their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
- Prepare examples of your previous work, such as email campaigns or animations, to showcase your creativity and technical skills.
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
