Digital Marketing Implementation Specialist

📌 Core Information

🔹 Job Title: Digital Marketing Implementation Specialist

🔹 Company: BizIQ

🔹 Location: Phoenix, Arizona, United States

🔹 Job Type: Full-Time

🔹 Category: Advertising Services

🔹 Date Posted: May 21, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote OK

🚀 Job Overview

Key aspects of this role include:

• Facilitating smooth client onboarding and transitions
• Configuring and optimizing digital marketing tools, SEO strategies, PPC campaigns, and web development solutions
• Serving as a trusted agency partner and subject matter expert for clients
• Collaborating with cross-functional teams to deliver integrated solutions and enhance client satisfaction
• Identifying opportunities for process optimization and best practices to streamline implementation workflows

ASSUMPTION: This role requires a balance of technical expertise and strong communication skills to effectively manage client relationships and project execution.

📋 Key Responsibilities

✅ Lead and execute advanced implementation tasks for digital marketing solutions, ensuring alignment with project plans and client requirements

✅ Support the onboarding of new clients by facilitating smooth transitions, conducting thorough needs assessments, and ensuring clear communication of project scope and expectations

✅ Apply technical expertise to configure and optimize digital marketing tools, SEO strategies, PPC campaigns, and web development solutions to maximize client success

✅ Serve as a subject matter expert for clients, offering strategic guidance, troubleshooting technical issues, and recommending solutions that align with their business goals

✅ Work closely with Sales, Customer Success, and Product Fulfillment teams to coordinate efforts, address client needs, and deliver integrated solutions that enhance client satisfaction

✅ Provide responsive and proactive support to clients post-implementation, addressing inquiries, resolving issues promptly, and maintaining strong client relationships

✅ Maintain detailed documentation of implementation activities, client interactions, and project progress

✅ Identify opportunities for process optimization, efficiency gains, and best practices to streamline implementation workflows and enhance service delivery capabilities

ASSUMPTION: This role involves a mix of technical tasks, client communication, and project management, requiring strong organizational skills and adaptability.

🎯 Required Qualifications

Education: Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field. Relevant experience may be considered in lieu of a degree.

Experience: 3+ years of experience in digital marketing implementation, customer support, or project management, preferably in a digital marketing or technology company.

Required Skills:

• Advanced proficiency in digital marketing tools, SEO strategies, PPC campaigns, web development principles, and CRM systems
• Ability to manage complex implementation projects, prioritize tasks, and meet deadlines while ensuring adherence to quality standards and client expectations
• Strong analytical and critical thinking skills to diagnose issues, identify root causes, and develop practical solutions to resolve technical and operational challenges
• Dedication to understanding client needs, providing personalized support, and delivering solutions that meet or exceed client expectations
• Proven ability to collaborate effectively with cross-functional teams, including Sales, Customer Success, and Product Development, to ensure seamless project execution and client satisfaction
• Excellent verbal and written communication skills to articulate technical concepts clearly and provide updates to stakeholders at all levels
• Meticulous attention to detail in executing tasks, documenting processes, and conducting quality assurance checks to ensure accuracy and reliability of deliverables
• Skilled in building and maintaining strong client relationships, fostering trust and loyalty through proactive communication

Preferred Skills:

• Familiarity with Google Suite and CRM software

ASSUMPTION: Candidates with a strong background in digital marketing and project management, along with excellent communication skills, will be well-suited for this role.

💰 Compensation & Benefits

Salary Range: $65,000 - $85,000 per year (Based on experience level and industry standards for digital marketing implementation specialists in Phoenix, AZ)

Benefits:

• Health Benefits: United Health Medical plans (with Company HSA Contribution), MetLife Dental plans, Vision plan, Life Insurance, Disability Insurance and more
• Paid Time Off: 15 days of PTO accrued annually, 6 paid holidays, plus 4 floating holidays
• Retirement Savings: 401K
• Parental leave: Inclusive and supportive parental leave policy
• Peer-to-peer Recognition: We call it BizBucks - a rewards program where you can receive weekly prizes Including Amazon gift cards or other prices.

Working Hours: Full-time position with standard business hours, Monday through Friday, 8:00 AM to 5:00 PM MST, with some flexibility for client needs

ASSUMPTION: The provided salary range is an estimate based on industry standards and the company's size. Actual compensation may vary based on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Advertising Services

Company Size: 51-200 employees

Founded: 2011

Company Description:

• BizIQ is a trusted Google Featured Partner, with a success record of helping over 36,000 small businesses enhance their online presence
• Nationally recognized for its award-winning culture and listed on the Inc 5000 as one of the fastest-growing companies
• Holds an A+ BBB rating for ethical business conduct

Company Specialties:

• Local Internet Marketing Company
• Search Engine Optimization
• Web Design & Development
• Listing Management
• Small Business Tools
• Paid Media
• Social Media Marketing
• Reputation Management
• Digital Marketing
• Google Business Profile Management

Company Website: https://biziq.com

ASSUMPTION: BizIQ's focus on small business digital marketing solutions and commitment to ethical business conduct make it an attractive employer for candidates seeking to make a positive impact on local businesses.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement within the company

Reporting Structure: This role reports directly to the Implementation Manager and works closely with cross-functional teams, including Sales, Customer Success, and Product Fulfillment

Work Arrangement: Remote OK, with some flexibility for client needs and team collaboration

Growth Opportunities:

• Advancement to senior implementation roles or management positions within the company
• Expanding technical skills and expertise in digital marketing tools and strategies
• Developing leadership and mentoring skills by guiding junior team members

ASSUMPTION: This role offers opportunities for career growth and skill development within a dynamic and collaborative team environment.

🌍 Location & Work Environment

Office Type: Off-site, with a remote-friendly work arrangement

Office Location(s): 3627 East Indian School Road, #103, Phoenix, AZ 85018, US (Headquarters)

Geographic Context:

• Phoenix, Arizona, is the fifth-most populous city in the United States, with a diverse economy and a growing tech industry
• The city offers a warm, desert climate with abundant sunshine and numerous outdoor recreation opportunities
• Phoenix is home to a vibrant arts and culture scene, with museums, theaters, and music venues

Work Schedule: Standard business hours, Monday through Friday, with some flexibility for client needs and team collaboration

ASSUMPTION: The remote-friendly work arrangement and flexible hours allow for a better work-life balance, while the vibrant city of Phoenix offers numerous opportunities for personal and professional growth.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen to assess communication skills and cultural fit
• Technical assessment or case study to evaluate digital marketing and project management skills
• Final interview with the hiring manager or team to discuss expectations, goals, and career growth opportunities

Key Assessment Areas:

• Technical expertise in digital marketing tools, SEO, PPC, and web development
• Project management and organizational skills
• Communication and client relationship management skills
• Problem-solving and analytical thinking abilities

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of digital marketing strategies and tools in your application materials
• Prepare for the technical assessment or case study by reviewing your knowledge of digital marketing implementation and project management

ATS Keywords: Digital Marketing, Implementation, SEO, PPC, Web Development, Project Management, Client Support, CRM, Process Optimization, Documentation

ASSUMPTION: Applicants should emphasize their technical skills and experience in digital marketing implementation, as well as their ability to manage complex projects and communicate effectively with clients.

🛠️ Tools & Technologies

• Digital Marketing Tools (e.g., Google Ads, Google Analytics, SEO platforms)
• CRM Software (e.g., Salesforce, HubSpot, Zoho CRM)
• Project Management Software (e.g., Asana, Trello, Jira)
• Web Development Platforms (e.g., WordPress, HTML, CSS, JavaScript)

ASSUMPTION: Familiarity with industry-standard digital marketing tools, CRM software, and project management platforms is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Growth Mindset
• Results Oriented
• Innovative
• Inspirational
• Accountable
• Transparency

Work Style:

• Collaborative and team-oriented
• Adaptable and responsive to client needs
• Results-driven and focused on client success

Self-Assessment Questions:

• Do you thrive in a dynamic, fast-paced environment and enjoy working with a diverse range of clients?
• Are you committed to continuous learning and staying up-to-date with the latest digital marketing trends and tools?
• Do you possess strong communication skills and enjoy building and maintaining client relationships?

ASSUMPTION: Candidates who align with BizIQ's core values and work style will be well-suited for this role and the company's culture.

⚠️ Potential Challenges

• Managing multiple client projects simultaneously, requiring strong organizational skills and time management
• Keeping up with the latest digital marketing trends and tools, necessitating continuous learning and professional development
• Addressing client concerns and resolving technical issues promptly, demanding strong communication and problem-solving skills
• Working remotely, requiring self-motivation, discipline, and effective time management

ASSUMPTION: These challenges can be overcome with strong organizational skills, continuous learning, effective communication, and a commitment to client success.

📈 Similar Roles Comparison

• This role differs from other digital marketing implementation positions in its focus on small business clients and the company's commitment to ethical business conduct
• Industry-specific context: The digital marketing industry is dynamic and rapidly evolving, requiring continuous learning and adaptation
• Career path comparison: This role offers opportunities for growth and advancement within the company, with potential career paths including senior implementation roles, management positions, or specialized expertise in digital marketing tools and strategies

ASSUMPTION: This role offers unique opportunities for career growth and skill development within a dynamic and collaborative team environment.

📝 Sample Projects

• Implementing a comprehensive SEO strategy for a small business, including keyword research, on-page optimization, and link building
• Managing a PPC campaign for a local retailer, optimizing ad spend and maximizing return on investment
• Developing and executing a digital marketing plan for a startup, including website design, SEO, social media marketing, and email marketing

ASSUMPTION: These sample projects demonstrate the range of digital marketing implementation tasks and responsibilities required for success in this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the organization?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does BizIQ support the professional growth and development of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does BizIQ foster a positive and inclusive work environment?

ASSUMPTION: These interview questions will help applicants better understand the role, the company culture, and the opportunities for professional growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for the technical assessment or case study by reviewing your knowledge of digital marketing implementation and project management
• Follow up with the hiring manager or team within one week of submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.