📌 Core Information
🔹 Job Title: Digital Marketing Industry Coach
🔹 Company: Chegg Inc.
🔹 Location: United States (Remote)
🔹 Job Type: Remote (Non CA)
🔹 Category: Higher Education
🔹 Date Posted: May 30, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Providing personalized coaching to Chegg Skills students to help them apply new skills confidently in the professional world.
- Acting as a thought partner and fostering confidence in students as they approach the end of their program.
- Sharing industry insights, guidance on workplace dynamics, and strategies for effectively integrating learning into real-world scenarios.
- Fostering a supportive and encouraging environment to help students build self-assurance and refine their professional presence.
ASSUMPTION: This role requires a strong ability to connect with students and provide clear, actionable guidance. The ideal candidate will have a developed sense of empathy and understanding.
📋 Key Responsibilities
✅ Conduct one-on-one online video sessions with students to discuss career goals, challenges, and strategies for success in tech-focused roles.
✅ Act as a sounding board for students, fostering a supportive relationship that motivates students to pursue their goals with confidence.
✅ Coach students on professional skills, including communication, networking, problem-solving, adaptability, and professional etiquette.
✅ Share industry insights and real-world examples to enhance student application of skills.
✅ Provide actionable feedback on student readiness and areas for improvement.
✅ Document session content to ensure consistent support across teams.
✅ Leave a student-first and empathetic impression with all learners.
ASSUMPTION: The responsibilities of this role are focused on providing high-quality coaching and support to students, helping them to apply their skills in the professional world.
🎯 Required Qualifications
Education: Not specified (Assumed: Bachelor's degree or equivalent experience)
Experience: Minimum of 4 years of experience in Digital Marketing
Required Skills:
- Proven experience in mentorship, coaching, or professional development
- Excellent interpersonal skills, including a developed sense of empathy and understanding
- Demonstrated ability to motivate and support individuals from diverse backgrounds and skill levels
- Familiarity with hiring trends, industry demands, and essential competencies in tech-heavy fields
- Adaptability to a fast-paced work environment
- Reliable, high-speed internet connection and webcam
- Proficiency in Digital Marketing strategies, campaigns, KPIs, buyer personas, empathy maps, market branding, style guides, creative briefs, content marketing, email marketing, social media marketing, paid social, SEO, paid search, analytics
Preferred Skills:
- Experience working remotely
- Fluency in additional languages
ASSUMPTION: The required qualifications for this role are focused on the candidate's experience in Digital Marketing and their ability to provide effective coaching and support to students.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Estimated based on industry standards for a Digital Marketing professional with 5-10 years of experience)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Employee stock purchase plan
- Generous PTO and holiday schedule
- Tuition reimbursement
- Employee discounts on Chegg products and services
Working Hours: Full-time (40 hours per week, flexible scheduling)
ASSUMPTION: The salary range for this role is estimated based on industry standards for a Digital Marketing professional with 5-10 years of experience. The benefits listed are based on information available on Chegg's careers page.
📌 Applicant Insights
🔍 Company Context
Industry: Higher Education, specifically focused on providing individualized learning support to students
Company Size: 1,001-5,000 employees (Medium-sized company, providing opportunities for growth and collaboration)
Founded: 1991 (Chegg was founded as a textbook rental service and has since expanded its offerings to support students throughout their educational journey)
Company Description:
- Chegg provides on-demand academic support and access to a network of subject matter experts to help students build essential academic, life, and job skills
- Available 24/7 and powered by over a decade of learning insights, the Chegg platform offers personalized learning experiences tailored to each student's goals and learning style
- Chegg's mission is to help students learn with confidence by providing them with the tools and support they need to succeed
Company Specialties:
- Ecommerce and Higher Education
Company Website: chegg.com
ASSUMPTION: Chegg is a well-established company in the higher education industry, focused on providing individualized learning support to students. The company's mission and values are centered around helping students succeed and learn with confidence.
📊 Role Analysis
Career Level: Experienced Professional (5-10 years of experience in Digital Marketing)
Reporting Structure: This role reports directly to the Manager, Industry Coaching
Work Arrangement: Remote (Solely), with flexible scheduling
Growth Opportunities:
- Potential to advance to a leadership role within the Industry Coaching team
- Opportunities to expand coaching expertise to additional areas of focus within Chegg
- Possibility to transition into a full-time, in-house role as the company grows and evolves
ASSUMPTION: This role offers opportunities for growth and development within the Industry Coaching team and the broader Chegg organization. The ideal candidate will be proactive and eager to take on new challenges as the company continues to expand its offerings.
🌍 Location & Work Environment
Office Type: Remote (No physical office location)
Office Location(s): Not applicable (Remote position)
Geographic Context:
- The United States (Remote position, can be performed anywhere in the United States)
- Chegg's headquarters are located in Santa Clara, CA, with additional offices in New Delhi, India
- The company has a global presence, with students and employees located around the world
Work Schedule: Full-time (40 hours per week, flexible scheduling)
ASSUMPTION: This role is a remote position that can be performed anywhere in the United States. The ideal candidate will have a reliable, high-speed internet connection and webcam to facilitate online video sessions with students.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess communication skills and cultural fit
- Behavioral and situational interview to evaluate coaching and mentoring skills
- Final interview with the hiring manager to discuss expectations and next steps
Key Assessment Areas:
- Communication and interpersonal skills
- Coaching and mentoring abilities
- Industry knowledge and expertise
- Adaptability and problem-solving skills
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience in Digital Marketing and coaching or mentoring
- Prepare examples of your coaching style and approach to share during the interview
- Demonstrate your understanding of Chegg's mission and values, and how your skills and experience align with the role
ATS Keywords: Digital Marketing, Coaching, Mentoring, Communication, Networking, Problem-Solving, Adaptability, Professional Etiquette, Industry Insights, Feedback, Empathy, Career Guidance, Workplace Dynamics, Content Marketing, SEO, Social Media Marketing
ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication skills, coaching and mentoring abilities, and industry knowledge. The ideal candidate will be able to provide specific examples of their coaching style and approach, and demonstrate their understanding of Chegg's mission and values.
🛠️ Tools & Technologies
- Video conferencing software (e.g., Zoom, Google Meet)
- Screen sharing and recording tools (e.g., Google Drive, Cloud storage)
- Project management and collaboration tools (e.g., Asana, Trello)
ASSUMPTION: The tools and technologies required for this role are primarily focused on facilitating online video sessions and collaboration with students and colleagues. The ideal candidate will be comfortable using video conferencing and screen sharing tools, as well as project management and collaboration platforms.
👔 Cultural Fit Considerations
Company Values:
- Student-first mindset
- Empathy and understanding
- Continuous learning and improvement
- Collaboration and teamwork
- Innovation and adaptability
Work Style:
- Remote and flexible work environment
- Focus on results and outcomes, rather than hours worked
- Open and transparent communication
- Data-driven decision making
- Focus on diversity, equity, and inclusion
Self-Assessment Questions:
- Do you have a strong sense of empathy and understanding, and are you able to connect with students from diverse backgrounds and skill levels?
- Are you comfortable working remotely and managing your own time and priorities?
- Do you thrive in a fast-paced, dynamic work environment, and are you able to adapt to change and new challenges?
ASSUMPTION: Chegg values a student-first mindset, empathy and understanding, continuous learning and improvement, collaboration and teamwork, innovation and adaptability, and a focus on diversity, equity, and inclusion. The ideal candidate will be able to demonstrate their alignment with these values and work style preferences during the interview process.
⚠️ Potential Challenges
- Managing multiple coaching sessions and student relationships simultaneously
- Adapting to the unique needs and learning styles of each student
- Balancing work-life integration in a remote work environment
- Keeping up with industry trends and best practices in Digital Marketing
ASSUMPTION: The potential challenges of this role are primarily related to managing multiple coaching relationships, adapting to the unique needs of each student, balancing work-life integration in a remote work environment, and staying up-to-date with industry trends and best practices in Digital Marketing.
📈 Similar Roles Comparison
- This role is unique to Chegg, as it focuses specifically on providing industry-specific coaching and support to students in the higher education sector
- Similar roles in other industries may include career coaches, mentors, or professional development specialists, but the focus on higher education and student success sets this role apart
- Career progression in this role may include advancing to a leadership position within the Industry Coaching team, or transitioning to a full-time, in-house role as the company grows and evolves
ASSUMPTION: This role is unique to Chegg, as it focuses specifically on providing industry-specific coaching and support to students in the higher education sector. The ideal candidate will have experience in Digital Marketing and coaching or mentoring, and be eager to take on new challenges as the company continues to expand its offerings.
📝 Sample Projects
- Developing a personalized coaching plan for a student preparing to enter the workforce for the first time
- Facilitating a group coaching session on effective communication strategies for students in customer-facing roles
- Creating a resource guide on industry-specific trends and best practices in Digital Marketing for students to reference during their coaching sessions
ASSUMPTION: The sample projects for this role are focused on providing personalized coaching and support to students, helping them to apply their skills in the professional world. The ideal candidate will be able to develop creative and effective coaching strategies to meet the unique needs of each student.
❓ Key Questions to Ask During Interview
- Can you describe the typical student profile for this role, and how the coaching approach may vary depending on the student's background and goals?
- How does Chegg support the professional development of its Industry Coaches, and what opportunities are available for growth and advancement within the team?
- Can you provide an example of a time when you had to adapt your coaching approach to meet the unique needs of a student, and what was the outcome?
- How does Chegg measure the success of its Industry Coaching program, and what key performance indicators (KPIs) are used to track progress and evaluate coach effectiveness?
- What is the company culture like at Chegg, and how does the Industry Coaching team fit into the broader organization?
ASSUMPTION: The key questions to ask during the interview for this role are focused on understanding the typical student profile, the opportunities for professional development and growth, the company culture, and the evaluation of coach effectiveness. The ideal candidate will be proactive and curious, eager to learn more about the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: https://jobs.chegg.com/
- Tailor your resume and cover letter to highlight your relevant experience in Digital Marketing and coaching or mentoring
- Prepare examples of your coaching style and approach to share during the interview
- Demonstrate your understanding of Chegg's mission and values, and how your skills and experience align with the role
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
