π Core Information
πΉ Job Title: Digital Marketing Manager
πΉ Company: AccorHotel
πΉ Location: Mumbai, Maharashtra, India
πΉ Job Type: Full-time
πΉ Category: Hospitality
πΉ Date Posted: 2025-06-30
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and executing digital marketing strategies for Rooms, F&B, Wellness, and Banquets
- Managing digital campaigns across various platforms, including Meta, Google Ads, and LinkedIn
- Optimizing the hotel website and owned channels for enhanced user experience and SEO
- Collaborating with internal teams and external partners to create integrated marketing campaigns
ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively with cross-functional teams.
π Key Responsibilities
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Developing and executing digital marketing strategies for Rooms, F&B, Wellness, and Banquets
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Managing digital campaigns across various platforms, including Meta, Google Ads, and LinkedIn
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Optimizing the hotel website and owned channels for enhanced user experience and SEO
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Regularly auditing and updating website content and promotions
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Monitoring and analyzing performance metrics using digital analytics tools
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Collaborating with internal teams and external partners to create integrated marketing campaigns
ASSUMPTION: The role involves a high degree of multitasking and requires strong organizational skills to manage multiple projects simultaneously.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Digital Technologies, or a related field; Master's degree preferred.
Experience: Proven experience (5+ years) in digital marketing roles within the hospitality or luxury industry, with a track record of successful campaigns and driving revenue.
Required Skills:
- Strong understanding of SEO/SEM, PPC, social media, email marketing, and content management systems (CMS)
- Proficiency in digital analytics tools and methodologies to analyze campaign performance and optimize strategies
- Excellent communication skills with the ability to collaborate effectively across departments and with external partners
- Creative thinker with strong problem-solving skills and attention to detail
- Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
Preferred Skills:
- Experience with WhatsApp for Business
- Fluency in multiple languages
ASSUMPTION: Candidates with experience in luxury hospitality or related industries may have an advantage in this role.
π° Compensation & Benefits
Salary Range: INR 15-25 lakhs per annum (Estimated based on industry standards for the role, experience level, and location)
Benefits:
- Competitive benefits package
- Opportunities for career growth and development
- Employee discounts on hotel stays and services
Working Hours: Full-time (40 hours per week), with flexibility for remote work as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: AccorHotel operates in the hospitality industry, with a portfolio of over 5,400 properties across more than 110 countries. The company is known for its luxury brands, including Fairmont, Sofitel, and Pullman.
Company Size: AccorHotel is a large corporation with over 10,000 employees worldwide. This size offers opportunities for career growth and development but may also result in a more structured work environment.
Founded: Accor was founded in 1967 and has since grown to become one of the world's leading hospitality groups.
Company Description:
- AccorHotel is committed to providing exceptional hospitality experiences for its guests
- The company is dedicated to sustainability and responsible tourism practices
- AccorHotel offers a wide range of brands and services to cater to diverse customer needs
Company Specialties:
- Luxury and upscale hotels
- Budget and mid-scale hotels
- Resorts and vacation ownership
- Food and beverage services
Company Website: https://www.group.accor.com
ASSUMPTION: AccorHotel's large size and global presence may result in a more formal and structured work environment compared to smaller companies.
π Role Analysis
Career Level: This role is suitable for experienced digital marketing professionals looking to advance their careers in the hospitality industry.
Reporting Structure: The Digital Marketing Manager reports directly to the Director of Marketing and works closely with various internal teams, including sales, revenue management, and creative design.
Work Arrangement: This role requires a combination of on-site and remote work, with flexibility for remote work as needed.
Growth Opportunities:
- Progression to senior management or leadership roles within the digital marketing department
- Expansion into related fields, such as e-commerce or customer relationship management
- Opportunities to work on international projects and gain global experience
ASSUMPTION: Given AccorHotel's large size and global presence, there are ample opportunities for career growth and development within the company.
π Location & Work Environment
Office Type: The Fairmont Mumbai is a luxury hotel located in the heart of the city, offering a sophisticated and upscale work environment.
Office Location(s): Fairmont Mumbai, 222, Dr. Annie Besant Road, Mumbai, Maharashtra, India
Geographic Context:
- Mumbai is the capital city of Maharashtra and the financial hub of India
- The city offers a vibrant culture, diverse cuisine, and numerous entertainment options
- Mumbai has a tropical climate, with warm and humid weather throughout the year
Work Schedule: The work schedule is typically Monday to Friday, with flexibility for remote work as needed. The role may require occasional weekend or evening work to support events or campaigns.
ASSUMPTION: The Fairmont Mumbai offers a professional and upscale work environment, with opportunities to interact with high-profile clients and guests.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- In-depth interviews with the hiring manager and relevant team members
- Background check and reference verification
Key Assessment Areas:
- Digital marketing expertise and strategic thinking
- Analytical skills and data-driven decision-making
- Communication and collaboration skills
- Cultural fit and alignment with AccorHotel's values
Application Tips:
- Highlight relevant experience and achievements in digital marketing, with a focus on the hospitality or luxury industry
- Demonstrate a strong understanding of SEO/SEM, PPC, social media, email marketing, and content management systems (CMS)
- Showcase your ability to analyze data and optimize campaigns based on performance metrics
- Prepare examples of successful digital marketing campaigns you have led or contributed to
ATS Keywords: Digital Marketing, SEO, SEM, PPC, Social Media, Email Marketing, CMS, Analytics, Campaign Management, Performance Tracking, Revenue Management, Brand Management
ASSUMPTION: AccorHotel's recruitment process is designed to assess candidates' technical skills, strategic thinking, and cultural fit for the organization.
π οΈ Tools & Technologies
- Google Analytics
- Adobe Analytics
- Meta Business Manager
- Google Ads
- LinkedIn Campaign Manager
- Content management systems (CMS)
- Email marketing platforms (e.g., Mailchimp, Constant Contact)
ASSUMPTION: The specific tools and technologies required for this role may evolve over time as AccorHotel adopts new platforms and systems.
π Cultural Fit Considerations
Company Values:
- Respect
- Integrity
- Excellence
- Innovation
- Spirit of Conquest
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
- Customer-focused and results-oriented
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working with data and using analytics to inform decision-making?
- Do you have strong communication and collaboration skills?
- Are you passionate about the hospitality industry and committed to providing exceptional guest experiences?
ASSUMPTION: AccorHotel values candidates who are aligned with the company's mission and values, as well as those who demonstrate strong cultural fit and adaptability.
β οΈ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Keeping up with industry trends and emerging technologies
- Balancing the needs of various internal teams and external partners
- Working in a fast-paced and sometimes high-pressure environment
ASSUMPTION: The Digital Marketing Manager role at AccorHotel requires strong organizational skills, adaptability, and the ability to thrive in a fast-paced environment.
π Similar Roles Comparison
- Compared to other digital marketing roles in the hospitality industry, this position offers a broader scope of responsibilities and the opportunity to work on integrated marketing campaigns
- AccorHotel's global presence provides opportunities for international exposure and career growth
- This role may require more frequent travel and on-site presence compared to remote or hybrid roles
ASSUMPTION: The Digital Marketing Manager role at AccorHotel offers unique opportunities and challenges compared to similar roles in the industry.
π Sample Projects
- Developing and executing a targeted social media campaign to promote a new hotel opening
- Optimizing the hotel website for improved SEO and user experience, resulting in a 20% increase in traffic and a 15% increase in bookings
- Collaborating with the sales and revenue management teams to create a successful email marketing campaign, driving a 15% increase in direct bookings
ASSUMPTION: The Digital Marketing Manager role at AccorHotel offers opportunities to work on high-impact projects that drive meaningful results for the business.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the digital marketing department?
- How does AccorHotel support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
- How does AccorHotel measure the success of its digital marketing campaigns, and what are the key performance indicators (KPIs) for this role?
- What opportunities are there for international exposure and career growth within AccorHotel?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to AccorHotel's success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills in digital marketing, with a focus on the hospitality or luxury industry
- Prepare examples of successful digital marketing campaigns you have led or contributed to, demonstrating your ability to drive results and optimize performance
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.