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Digital Marketing Manager

AccorHotel
Full-time
On-site
Mumbai, Mahārāshtra, India
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Marketing Manager

πŸ”Ή Company: AccorHotel

πŸ”Ή Location: Mumbai, Maharashtra, India

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Hospitality

πŸ”Ή Date Posted: 2025-06-30

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing digital marketing strategies for Rooms, F&B, Wellness, and Banquets
  • Managing digital campaigns across various platforms, including Meta, Google Ads, and LinkedIn
  • Optimizing the hotel website and owned channels for enhanced user experience and SEO
  • Collaborating with internal teams and external partners to create integrated marketing campaigns

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Developing and executing digital marketing strategies for Rooms, F&B, Wellness, and Banquets

βœ… Managing digital campaigns across various platforms, including Meta, Google Ads, and LinkedIn

βœ… Optimizing the hotel website and owned channels for enhanced user experience and SEO

βœ… Regularly auditing and updating website content and promotions

βœ… Monitoring and analyzing performance metrics using digital analytics tools

βœ… Collaborating with internal teams and external partners to create integrated marketing campaigns

ASSUMPTION: The role involves a high degree of multitasking and requires strong organizational skills to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Digital Technologies, or a related field; Master's degree preferred.

Experience: Proven experience (5+ years) in digital marketing roles within the hospitality or luxury industry, with a track record of successful campaigns and driving revenue.

Required Skills:

  • Strong understanding of SEO/SEM, PPC, social media, email marketing, and content management systems (CMS)
  • Proficiency in digital analytics tools and methodologies to analyze campaign performance and optimize strategies
  • Excellent communication skills with the ability to collaborate effectively across departments and with external partners
  • Creative thinker with strong problem-solving skills and attention to detail
  • Ability to thrive in a fast-paced environment and manage multiple projects simultaneously

Preferred Skills:

  • Experience with WhatsApp for Business
  • Fluency in multiple languages

ASSUMPTION: Candidates with experience in luxury hospitality or related industries may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: INR 15-25 lakhs per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

  • Competitive benefits package
  • Opportunities for career growth and development
  • Employee discounts on hotel stays and services

Working Hours: Full-time (40 hours per week), with flexibility for remote work as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: AccorHotel operates in the hospitality industry, with a portfolio of over 5,400 properties across more than 110 countries. The company is known for its luxury brands, including Fairmont, Sofitel, and Pullman.

Company Size: AccorHotel is a large corporation with over 10,000 employees worldwide. This size offers opportunities for career growth and development but may also result in a more structured work environment.

Founded: Accor was founded in 1967 and has since grown to become one of the world's leading hospitality groups.

Company Description:

  • AccorHotel is committed to providing exceptional hospitality experiences for its guests
  • The company is dedicated to sustainability and responsible tourism practices
  • AccorHotel offers a wide range of brands and services to cater to diverse customer needs

Company Specialties:

  • Luxury and upscale hotels
  • Budget and mid-scale hotels
  • Resorts and vacation ownership
  • Food and beverage services

Company Website: https://www.group.accor.com

ASSUMPTION: AccorHotel's large size and global presence may result in a more formal and structured work environment compared to smaller companies.

πŸ“Š Role Analysis

Career Level: This role is suitable for experienced digital marketing professionals looking to advance their careers in the hospitality industry.

Reporting Structure: The Digital Marketing Manager reports directly to the Director of Marketing and works closely with various internal teams, including sales, revenue management, and creative design.

Work Arrangement: This role requires a combination of on-site and remote work, with flexibility for remote work as needed.

Growth Opportunities:

  • Progression to senior management or leadership roles within the digital marketing department
  • Expansion into related fields, such as e-commerce or customer relationship management
  • Opportunities to work on international projects and gain global experience

ASSUMPTION: Given AccorHotel's large size and global presence, there are ample opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: The Fairmont Mumbai is a luxury hotel located in the heart of the city, offering a sophisticated and upscale work environment.

Office Location(s): Fairmont Mumbai, 222, Dr. Annie Besant Road, Mumbai, Maharashtra, India

Geographic Context:

  • Mumbai is the capital city of Maharashtra and the financial hub of India
  • The city offers a vibrant culture, diverse cuisine, and numerous entertainment options
  • Mumbai has a tropical climate, with warm and humid weather throughout the year

Work Schedule: The work schedule is typically Monday to Friday, with flexibility for remote work as needed. The role may require occasional weekend or evening work to support events or campaigns.

ASSUMPTION: The Fairmont Mumbai offers a professional and upscale work environment, with opportunities to interact with high-profile clients and guests.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR department
  • In-depth interviews with the hiring manager and relevant team members
  • Background check and reference verification

Key Assessment Areas:

  • Digital marketing expertise and strategic thinking
  • Analytical skills and data-driven decision-making
  • Communication and collaboration skills
  • Cultural fit and alignment with AccorHotel's values

Application Tips:

  • Highlight relevant experience and achievements in digital marketing, with a focus on the hospitality or luxury industry
  • Demonstrate a strong understanding of SEO/SEM, PPC, social media, email marketing, and content management systems (CMS)
  • Showcase your ability to analyze data and optimize campaigns based on performance metrics
  • Prepare examples of successful digital marketing campaigns you have led or contributed to

ATS Keywords: Digital Marketing, SEO, SEM, PPC, Social Media, Email Marketing, CMS, Analytics, Campaign Management, Performance Tracking, Revenue Management, Brand Management

ASSUMPTION: AccorHotel's recruitment process is designed to assess candidates' technical skills, strategic thinking, and cultural fit for the organization.

πŸ› οΈ Tools & Technologies

  • Google Analytics
  • Adobe Analytics
  • Meta Business Manager
  • Google Ads
  • LinkedIn Campaign Manager
  • Content management systems (CMS)
  • Email marketing platforms (e.g., Mailchimp, Constant Contact)

ASSUMPTION: The specific tools and technologies required for this role may evolve over time as AccorHotel adopts new platforms and systems.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Respect
  • Integrity
  • Excellence
  • Innovation
  • Spirit of Conquest

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and responsive to change
  • Customer-focused and results-oriented

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you comfortable working with data and using analytics to inform decision-making?
  • Do you have strong communication and collaboration skills?
  • Are you passionate about the hospitality industry and committed to providing exceptional guest experiences?

ASSUMPTION: AccorHotel values candidates who are aligned with the company's mission and values, as well as those who demonstrate strong cultural fit and adaptability.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Keeping up with industry trends and emerging technologies
  • Balancing the needs of various internal teams and external partners
  • Working in a fast-paced and sometimes high-pressure environment

ASSUMPTION: The Digital Marketing Manager role at AccorHotel requires strong organizational skills, adaptability, and the ability to thrive in a fast-paced environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other digital marketing roles in the hospitality industry, this position offers a broader scope of responsibilities and the opportunity to work on integrated marketing campaigns
  • AccorHotel's global presence provides opportunities for international exposure and career growth
  • This role may require more frequent travel and on-site presence compared to remote or hybrid roles

ASSUMPTION: The Digital Marketing Manager role at AccorHotel offers unique opportunities and challenges compared to similar roles in the industry.

πŸ“ Sample Projects

  • Developing and executing a targeted social media campaign to promote a new hotel opening
  • Optimizing the hotel website for improved SEO and user experience, resulting in a 20% increase in traffic and a 15% increase in bookings
  • Collaborating with the sales and revenue management teams to create a successful email marketing campaign, driving a 15% increase in direct bookings

ASSUMPTION: The Digital Marketing Manager role at AccorHotel offers opportunities to work on high-impact projects that drive meaningful results for the business.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the digital marketing department?
  • How does AccorHotel support the professional development and growth of its employees?
  • What are the key priorities for this role in the first 90 days?
  • How does AccorHotel measure the success of its digital marketing campaigns, and what are the key performance indicators (KPIs) for this role?
  • What opportunities are there for international exposure and career growth within AccorHotel?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to AccorHotel's success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills in digital marketing, with a focus on the hospitality or luxury industry
  • Prepare examples of successful digital marketing campaigns you have led or contributed to, demonstrating your ability to drive results and optimize performance
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.