E

Digital Marketing Manager

Etihad
Full-time
On-site
Abu Dhabi, AbΕ« ZΜ§aby, United Arab Emirates
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Marketing Manager

πŸ”Ή Company: Etihad Airways

πŸ”Ή Location: Abu Dhabi, United Arab Emirates

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 19, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving digital growth across all channels within a specific region
  • Developing and implementing effective digital marketing and e-commerce strategies
  • Managing market-specific initiatives and optimizing always-on programs
  • Collaborating with stakeholders across the division to increase revenue and market share

ASSUMPTION: This role requires a deep understanding of the assigned market, including its offline needs, as well as experience in the airline industry and digital marketing or revenue management.

πŸ“‹ Key Responsibilities

βœ… Drive digital growth across all digital channels within a region, optimizing channel performance, and delivering personalized experiences

βœ… Plan and implement market-specific offers and loyalty-led initiatives

βœ… Develop and execute a comprehensive Digital Marketing Always On (AO) Plan, aligning demand-driven activities with relevant global brand and tactical campaigns

βœ… Continuously manage and optimize the AO and tactical marketing program, recommending ways to improve its performance in achieving market-specific KPIs

βœ… Identify and capitalize on new market segments to increase revenue and expand market share by targeting untapped customer bases and consistent audience and A/B testing

βœ… Collaborate with stakeholders across the division to develop market-specific roadmaps to drive yearly KPIs within that market

βœ… Ensure all marketing activities are accurately monitored and measured using available analytics tools, building Adobe Dashboards for campaign reporting purposes

βœ… Be a subject matter expert in your assigned market, understanding its demographics, culture, and digital needs, and ensuring accurate translations

ASSUMPTION: This role requires strong communication and consensus-building skills to manage the expectations of multiple stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: Minimum 5+ years of related work experience in digital marketing, consulting, or digital strategy

Required Skills:

  • Proven experience in digital marketing, with a focus on driving growth and optimizing channel performance
  • Excellent communication and consensus-building skills
  • Experience coordinating digital activity across a market
  • Familiarity with industry-standard media planning practices
  • Experience working with 1st and 3rd party data to derive consumer insights and operationalize them via digital media
  • Experience with Adobe Analytics or Google Analytics
  • Effective planning, organizational, and time management skills
  • High degree of cross-channel planning expertise
  • Self-motivated, with the ability to identify problems and work methodically to solve them
  • Ability to work independently, prioritize, and time-manage while working on several projects simultaneously

Preferred Skills:

  • Experience in the airline/travel industry

ASSUMPTION: While not explicitly stated, experience in the airline industry is highly preferred for this role.

πŸ’° Compensation & Benefits

Salary Range: AED 35,000 - 50,000 per month (Estimated based on market research for similar roles in Abu Dhabi)

Benefits:

  • Health insurance
  • Retirement plan
  • Employee discounts on Etihad flights
  • Opportunities for professional development and growth

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM, with flexibility for specific projects or events

ASSUMPTION: The salary range provided is an estimate based on market research for similar roles in Abu Dhabi. Actual compensation may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Etihad Airways operates in the competitive and dynamic airline industry, with a focus on providing exceptional customer experiences and driving growth through digital channels.

Company Size: Etihad Airways is a large organization with over 10,000 employees, offering ample opportunities for career growth and development.

Founded: Etihad Airways was founded in 2003 and has since grown to become one of the world's leading airlines, operating a fleet of over 100 aircraft and serving more than 100 destinations worldwide.

Company Description:

  • Etihad Airways is the national airline of the United Arab Emirates, based in Abu Dhabi
  • It offers a wide range of passenger and cargo destinations across the Middle East, Africa, Europe, Asia, Australia, and North America
  • Etihad Airways has received numerous awards for its superior service, products, and more

Company Specialties:

  • Airline
  • Travel
  • Air Services

Company Website: etihad.com

ASSUMPTION: Etihad Airways is committed to providing exceptional customer experiences and driving growth through digital channels, making this an exciting opportunity for a digital marketing professional.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level management stage, with opportunities for growth and advancement within the organization.

Reporting Structure: The Digital Marketing Manager reports directly to the Lead Digital Market Manager.

Work Arrangement: This role is based in Abu Dhabi and requires on-site work, with flexibility for specific projects or events.

Growth Opportunities:

  • Potential career progression within the marketing department or related fields
  • Opportunities to work on high-impact projects and initiatives
  • Exposure to a diverse and multicultural work environment

ASSUMPTION: Etihad Airways offers a dynamic and challenging work environment, with ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: Etihad Airways' headquarters is a modern, state-of-the-art facility located in Abu Dhabi.

Office Location(s): P.O. Box 35566, New Airport Road, Khalifa City A, Abu Dhabi, Abu Dhabi 35566, AE

Geographic Context:

  • Abu Dhabi is the capital and second-most populous city of the United Arab Emirates
  • It is a multicultural city with a diverse population, offering a wide range of cultural, entertainment, and recreational activities
  • The city has a hot desert climate, with mild winters and extremely hot summers

Work Schedule: The standard workweek is Sunday to Thursday, with Friday and Saturday being the weekend. Working hours are typically 9:00 AM to 5:30 PM, with flexibility for specific projects or events.

ASSUMPTION: Abu Dhabi offers a vibrant and multicultural work environment, with ample opportunities for personal and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the hiring manager
  • Final interview with the relevant department head or senior leadership

Key Assessment Areas:

  • Digital marketing expertise and strategic thinking
  • Communication and presentation skills
  • Problem-solving and analytical skills
  • Cultural fit and alignment with Etihad Airways' values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of the airline industry and digital marketing trends
  • Showcase your ability to work collaboratively with multiple stakeholders

ATS Keywords: Digital Marketing, E-commerce Strategies, Data-Driven Insights, Revenue Management, Stakeholder Collaboration, Market Analysis, Campaign Management, Adobe Analytics, Google Analytics, Budget Management, Consumer Insight, Time Management, Problem Solving, Cross-Channel Planning, Communication Skills, Organizational Skills

ASSUMPTION: Etihad Airways uses Applicant Tracking Systems (ATS) to manage and filter job applications, so including relevant keywords in your resume can increase your chances of being selected for an interview.

πŸ› οΈ Tools & Technologies

  • Adobe Analytics
  • Google Analytics
  • Adobe Dashboards
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Integrity
  • Excellence
  • Respect
  • Innovation

Work Style:

  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and resilient
  • Strong communication and interpersonal skills

Self-Assessment Questions:

  • How do you align with Etihad Airways' core values, particularly customer-centricity and excellence?
  • How do you approach working collaboratively with multiple stakeholders, and how do you manage expectations?
  • How do you prioritize and manage your time when working on multiple projects simultaneously?

ASSUMPTION: Etihad Airways values a strong cultural fit and looks for candidates who align with their core values and work style.

⚠️ Potential Challenges

  • Managing multiple stakeholders and balancing their expectations
  • Working in a fast-paced and dynamic digital commercial environment
  • Adapting to market-specific nuances and cultural differences
  • Keeping up with industry trends and technological advancements in digital marketing

ASSUMPTION: These challenges can be overcome with strong communication skills, strategic thinking, and a proactive approach to problem-solving.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other marketing manager positions in its focus on driving digital growth across a specific region and its requirement for market-specific expertise
  • Industry-specific context: The airline industry is competitive and dynamic, with a strong focus on customer experiences and driving growth through digital channels
  • Career path comparison: This role offers opportunities for growth and advancement within the marketing department or related fields

ASSUMPTION: This role is unique in its focus on driving digital growth across a specific region and its requirement for market-specific expertise.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive Digital Marketing Always On (AO) Plan for a specific market
  • Collaborating with stakeholders to develop market-specific roadmaps to drive yearly KPIs

  • Managing and optimizing market-specific offers and loyalty-led initiatives

ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall marketing strategy for Etihad Airways?
  • What are the key priorities for this role in the first 90 days?
  • How does Etihad Airways support the professional development and growth of its employees?
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Etihad Airways approach work-life balance for its employees?

ASSUMPTION: These questions demonstrate your interest in the role and provide valuable insights into the work environment and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through Etihad Airways' careers portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your digital marketing campaigns and their outcomes
  • Follow up with the hiring manager after one week if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.