📌 Core Information
🔹 Job Title: Director, Account Management
🔹 Company: Mastercard
🔹 Location: Purchase, New York
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: 2025-04-13
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and growing strategic partnerships with fintech and digital merchants
- Executing Mastercard's go-to-market strategy across a suite of products and services
- Co-innovating with partners to build new product propositions
- Driving revenue growth and leading negotiations with partners
- Advancing Mastercard's environmental, sustainability, and inclusive growth agenda
ASSUMPTION: This role requires a high level of strategic thinking, relationship management, and business development skills. It involves working with senior-level executives both internally and externally.
📋 Key Responsibilities
✅ Own relationships with Mastercard’s most strategic end-user fintech partnerships
✅ Help execute Mastercard’s go-to-market strategy across a holistic suite of products and services
✅ Co-innovate with partners to build new product propositions through close collaboration with Mastercard product development and innovation teams
✅ Drive Mastercard revenue growth and be comfortable developing business cases including ROI analyses as well as supporting responses to RFPs
✅ Lead negotiations with partners and with internal stakeholders and develop terms sheets and contracts
✅ Build and cultivate partnerships that advance Mastercard’s Environmental, Sustainability, and Inclusive Growth agenda
ASSUMPTION: This role requires a strong understanding of the fintech and digital merchant ecosystems, as well as the ability to navigate complex business and technical knowledge.
🎯 Required Qualifications
Education: Bachelor's degree required
Experience: 5-10 years of experience in financial services, cards, payments, or another related field
Required Skills:
- Strong written and verbal communication skills
- Passion for B2B sales and working in a sales environment to drive results
- Blend of analytical capability, strategic thinking, and emotional intelligence
- Comfortable aptitude for onboarding complex business and technical knowledge
- Self-motivated with a proven track record of delivering multiple projects within a team environment
Preferred Skills:
- Experience in financial services, cards, payments, or another related field
ASSUMPTION: While a Bachelor's degree is required, a Master's degree or relevant certifications could be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $164,000 - $263,000 USD per year (based on location, experience, and other qualifications)
Benefits:
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks new parent leave, up to 20 paid bereavement leave)
- 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match, deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more
Working Hours: Full-time position with standard business hours (Monday-Friday, 9:00 AM - 5:00 PM)
ASSUMPTION: The salary range provided is an estimate based on the job description and industry standards for similar roles. Actual compensation may vary based on individual qualifications and company discretion.
📌 Applicant Insights
🔍 Company Context
Industry: Mastercard operates in the IT Services and IT Consulting industry, focusing on global digital payments, technology, and processing.
Company Size: Mastercard is a large enterprise with over 10,000 employees globally. This size offers extensive resources and opportunities for growth and collaboration.
Founded: Mastercard was founded in 1966 and has since grown to become a leading global technology company.
Company Description:
- Mastercard powers economies and empowers people in over 200 countries and territories worldwide
- Supports a wide range of digital payments choices, making transactions secure, simple, smart, and accessible
- Combines technology, innovation, partnerships, and networks to deliver unique products and services
Company Specialties:
- Global digital payments/commerce
- Technology
- Innovative mobile payment solutions
- Processing
Company Website: http://www.mastercard.com
ASSUMPTION: Mastercard's extensive global presence and resources provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the director level, requiring strategic decision-making, leadership, and management skills.
Reporting Structure: The director will report directly to the head of the Americas Fintech and Digital Partners Team and will manage relationships with key partners.
Work Arrangement: This is an on-site role based in Purchase, New York, with the expectation of working on-site full-time.
Growth Opportunities:
- Potential to expand the role's scope and influence as partnerships grow and evolve
- Opportunities to work with diverse teams across the organization and collaborate with global partners
- Possibility to advance to a vice president or senior director role in the future
ASSUMPTION: This role offers significant growth potential for the right candidate, given Mastercard's global presence and the strategic nature of the position.
🌍 Location & Work Environment
Office Type: Mastercard's Purchase, New York office is a corporate headquarters with a professional and collaborative work environment.
Office Location(s): 2000 Purchase St, Purchase, NY 10577, US
Geographic Context:
- Purchase, New York is a suburban area with easy access to New York City
- The office is located near major highways and public transportation
- The area offers a mix of urban and suburban living options
Work Schedule: Standard business hours (Monday-Friday, 9:00 AM - 5:00 PM) with the possibility of occasional evening or weekend work for partner events or meetings.
ASSUMPTION: The work environment at Mastercard's Purchase, New York office is professional, collaborative, and dynamic, with a strong focus on innovation and growth.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with the hiring manager
- On-site or virtual interview with the hiring team
- Final interview with the head of the Americas Fintech and Digital Partners Team
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Relationship management and communication skills
- Business development and sales skills
- Understanding of the fintech and digital merchant ecosystems
Application Tips:
- Highlight relevant experience in financial services, cards, payments, or related fields
- Tailor your resume to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral and situational interview questions that focus on your problem-solving, communication, and leadership skills
ATS Keywords: Account Management, Business Development, Fintech, Digital Merchant, Strategic Partnerships, Revenue Growth, Negotiation, Product Proposition, Environmental Sustainability, Inclusive Growth
ASSUMPTION: The interview process for this role is likely to be comprehensive, given the strategic nature of the position and the need to find the right fit for both the candidate and the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Salesforce or other CRM platforms
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Jira)
ASSUMPTION: The tools and technologies required for this role are standard for the industry and can be learned or improved upon with relevant experience and training.
👔 Cultural Fit Considerations
Company Values:
- Doing the right thing
- Making it better
- Collaborating
- Innovating
- Respecting each other
Work Style:
- Collaborative and team-oriented
- Dynamic and fast-paced
- Focused on innovation and growth
- Data-driven and analytical
Self-Assessment Questions:
- Do you align with Mastercard's core values and work style?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you have a proven track record of driving results in a sales or business development role?
ASSUMPTION: Mastercard's company culture is collaborative, innovative, and focused on driving results. Candidates should be comfortable working in a dynamic, fast-paced environment and align with the company's core values.
⚠️ Potential Challenges
- Managing multiple strategic partnerships simultaneously
- Balancing short-term revenue goals with long-term strategic objectives
- Navigating complex business and technical knowledge
- Working with diverse teams across the organization and collaborating with global partners
ASSUMPTION: The potential challenges associated with this role are significant but can be overcome with strong strategic thinking, relationship management, and business development skills.
📈 Similar Roles Comparison
- Compared to other director-level roles in account management or business development, this role offers a broader scope and more strategic influence
- In the fintech and digital merchant ecosystems, this role is unique in its focus on strategic partnerships and environmental, social, and governance (ESG) initiatives
- Career progression in this role could lead to vice president or senior director positions, with potential expansion into other regions or business units
ASSUMPTION: This role offers a unique combination of strategic influence, partnership management, and ESG focus, making it distinct from similar roles in the industry.
📝 Sample Projects
- Developing and executing a go-to-market strategy for a new product or service offering
- Negotiating and closing a strategic partnership with a major fintech or digital merchant
- Co-innovating with a partner to create a new product proposition that drives revenue growth and advances Mastercard's ESG agenda
ASSUMPTION: The sample projects for this role are strategic in nature and require a strong understanding of the fintech and digital merchant ecosystems, as well as the ability to navigate complex business and technical knowledge.
❓ Key Questions to Ask During Interview
- Can you describe the current strategic priorities for the Americas Fintech and Digital Partners Team?
- How does this role fit into the broader organizational structure and long-term goals for the team?
- What are the key challenges and opportunities facing the team in the next 12-24 months?
- How does Mastercard support the growth and development of its employees, particularly in director-level roles?
- What is the company's approach to work-life balance for employees in this role?
ASSUMPTION: Asking thoughtful, strategic questions during the interview process demonstrates your interest in the role and your ability to think critically about the organization and its goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in financial services, cards, payments, or related fields
- Prepare a cover letter that emphasizes your strategic thinking, relationship management, and business development skills
- If applicable, prepare examples or case studies that demonstrate your ability to drive results in a sales or business development role
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
