V

Director, B2B Partnerships, Global SMB

Visa
Full-time
On-site
London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Director, B2B Partnerships, Global SMB

πŸ”Ή Company: Visa

πŸ”Ή Location: London, United Kingdom

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: IT Services and IT Consulting

πŸ”Ή Date Posted: April 17, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Driving growth for Visa by accelerating SMB B2B partnership opportunities
  • Building a partnership framework to empower and grow SMB B2B partnerships
  • Leading the creation of an SMB B2B Partnership strategy and commercialization framework
  • Engaging with stakeholders to accelerate commercialization and achieve objectives

ASSUMPTION: This role requires a strategic mindset, strong negotiation skills, and the ability to thrive in a fast-paced, complex environment.

πŸ“‹ Key Responsibilities

βœ… Drive growth for Visa by accelerating SMB B2B partnership opportunities

βœ… Build a partnership framework to screen, prioritize, empower, and grow SMB B2B partnerships

βœ… Lead the creation of an SMB B2B Partnership strategy, strategic positioning of partnerships, and commercialization framework

βœ… Conduct market and opportunity analysis to identify top opportunities

βœ… Engage with stakeholders to accelerate commercialization and achieve objectives

βœ… Work closely with product teams to evolve the value proposition, products, and platforms to meet client and market needs at a global level

βœ… Build new relationships with strategic players to agree on areas of mutual beneficial value between Visa and potential partners

βœ… Act as the liaison for partners, proactively identifying and solving partner issues and challenges

βœ… Drive the programmatic setup of the global SMB B2B partnerships function

βœ… Build a comprehensive enablement toolkit and supporting infrastructure to accelerate partner engagements

βœ… Design and build systems, tools, and processes to onboard and enable partners

βœ… Design and build a product resell readiness framework and assessment of SMB products to create a resell-ready product catalog

βœ… Drive partnership negotiations and contract discussions

βœ… Manage ongoing global partnership relationships

ASSUMPTION: This role involves a high level of energy, flexibility, and the ability to thrive in an often ambiguous environment.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Finance, or a related field (or equivalent experience)

Experience: Proven experience in a payments partnerships or business development role, preferably within the SMB sector

Required Skills:

  • Commercial growth mindset
  • Strong program design and program management skills
  • Strategic leadership
  • Experience building governance models for scale businesses
  • Experience with designing and building operational models at scale
  • Excellent negotiation and relationship management skills
  • Strong stakeholder engagement and relationship building
  • Strong analytical skills with the ability to conduct market analysis and identify business opportunities

Preferred Skills:

  • Experience in the payments industry
  • Fluency in additional languages

ASSUMPTION: Candidates with experience in the payments industry and additional language skills may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: Β£120,000 - Β£160,000 per annum (AI-estimated based on industry standards for the role, experience level, and location)

Benefits:

  • Competitive benefits package
  • 401(k) or pension plan
  • Health, dental, and vision insurance
  • Flexible work arrangements
  • Employee discounts and perks

Working Hours: Full-time, hybrid role with an expectation of a few days in the office per week

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Visa is a global leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

Company Size: Visa has over 27,000 employees worldwide, providing a large and diverse work environment.

Founded: Visa was founded in 1958 and has since grown into a publicly traded company with a strong global presence.

Company Description:

  • Visa is a purpose-driven industry leader, committed to uplifting everyone, everywhere by being the best way to pay and be paid.
  • The company offers a wide range of payment solutions, including credit, debit, prepaid, and cash access products.
  • Visa's global network enables fast, secure, and reliable transactions, connecting consumers, merchants, financial institutions, and government entities.

Company Specialties:

  • Global payments technology
  • Digital payments innovation
  • Financial inclusion
  • Cybersecurity and fraud management

Company Website: Visa Careers

ASSUMPTION: Visa's large size and global presence offer numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is at the director level, reporting directly to the Senior Vice President of Global SMB Partnerships.

Reporting Structure: The Director, B2B Partnerships, Global SMB will lead a team of partnership managers and analysts, with the potential to grow the team over time.

Work Arrangement: This is a hybrid role, with an expectation of a few days in the office per week. The specific office location and schedule will be confirmed by the hiring manager.

Growth Opportunities:

  • Potential to build and lead a high-performing team
  • Opportunity to shape Visa's SMB B2B partnership strategy and drive significant business impact
  • Exposure to senior leadership and cross-functional teams, providing ample learning and development opportunities

ASSUMPTION: This role offers significant growth potential, both in terms of team leadership and business impact.

🌍 Location & Work Environment

Office Type: Visa's London office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 1 Market St, San Francisco, CA 94105, US (global headquarters); 900 Metro Center Blvd, Foster City, CA 94404, US (main US office); 12301 Research Blvd, Austin, TX 78759, US; 1004 NW 65th Ave, Miami, FL 33126, US; and other global offices

Geographic Context:

  • London is a major global financial hub, providing ample opportunities for networking and collaboration with industry peers
  • The city offers a diverse and vibrant culture, with numerous attractions, restaurants, and entertainment options
  • London has a temperate maritime climate, with mild winters and warm summers

Work Schedule: The standard workweek is Monday to Friday, with core hours of 9:00 AM to 5:00 PM GMT. Flexible working arrangements may be available, depending on the role and team requirements.

ASSUMPTION: The London office provides a dynamic and engaging work environment, with ample opportunities for collaboration and professional growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-depth behavioral and technical interviews with cross-functional stakeholders
  • Final interview with the senior leadership team

Key Assessment Areas:

  • Commercial acumen and strategic thinking
  • Negotiation skills and relationship management
  • Program design and management capabilities
  • Analytical skills and market analysis
  • Cultural fit and alignment with Visa's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past accomplishments in partnership development, program management, and market analysis
  • Research Visa's business and industry trends to demonstrate your understanding of the company and market dynamics

ATS Keywords: SMB, B2B partnerships, commercial growth, program design, program management, strategic leadership, governance models, operational models, negotiation skills, relationship management, market analysis, business opportunities

ASSUMPTION: Visa's application process is designed to assess candidates' skills and cultural fit, with a focus on behavioral and technical interviews.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Gmail, Google Drive, Google Docs)
  • CRM software (e.g., Salesforce, HubSpot)
  • Project management tools (e.g., Asana, Trello)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the team's and company's preferences.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Inclusive
  • Innovative
  • Trustworthy
  • One Visa

Work Style:

  • Collaborative and team-oriented
  • Adaptable and resilient
  • Data-driven and analytical
  • Strategic and forward-thinking

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic environment, and can you adapt to change quickly?
  • Are you comfortable working with diverse stakeholders and building strong, productive relationships?
  • Do you have a proven track record of driving commercial growth and achieving results through partnerships?

ASSUMPTION: Visa values candidates who are customer-focused, inclusive, innovative, trustworthy, and committed to working collaboratively and adaptably.

⚠️ Potential Challenges

  • Managing multiple priorities and competing demands in a fast-paced environment
  • Navigating a large, global organization with complex stakeholder relationships
  • Balancing the need for strategic, long-term planning with the requirement for immediate, tactical execution
  • Adapting to a hybrid work environment and managing a remote team

ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication, and a strategic mindset.

πŸ“ˆ Similar Roles Comparison

  • Compared to other partnership roles, this position has a broader scope and requires a more strategic, long-term focus
  • Unlike some other roles, this position involves a significant amount of market analysis and opportunity identification
  • Career progression in this role could lead to senior leadership positions within Visa's partnership organization or other areas of the business

ASSUMPTION: This role offers unique opportunities for growth and development within Visa's partnership organization and the broader business.

πŸ“ Sample Projects

  • Developing a comprehensive enablement toolkit and supporting infrastructure to accelerate partner engagements
  • Conducting a market analysis to identify top SMB B2B partnership opportunities and developing a strategic plan to pursue them
  • Negotiating partnership agreements with strategic players and managing ongoing global partnership relationships

ASSUMPTION: These sample projects illustrate the strategic, analytical, and relationship-building aspects of the role.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of Visa's SMB B2B partnership strategy, and where does this role fit into that strategy?
  • How does this role collaborate with other teams within Visa, such as product, sales, and strategy?
  • What are the most significant challenges facing the SMB B2B partnership team, and how can this role address them?
  • What opportunities exist for growth and development within this role and Visa's partnership organization more broadly?
  • How does Visa support work-life balance for its employees, particularly in a hybrid work environment?

ASSUMPTION: These questions demonstrate your interest in the role, the company, and the industry, and provide valuable insights into the work environment and career growth opportunities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Visa Careers portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past accomplishments in partnership development, program management, and market analysis
  • Research Visa's business and industry trends to demonstrate your understanding of the company and market dynamics
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.