📌 Core Information
🔹 Job Title: Director, Brand Operations
🔹 Company: Angi
🔹 Location: New York, United States (Remote)
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Scaling social content and influencer reach
- Operationalizing integrated campaigns
- Overseeing B2B events marketing
- Building systems that scale
- Leading and mentoring a team
ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution to manage multiple projects and teams effectively.
📋 Key Responsibilities
✅ Scale social content by building processes to grow output and partnering with creative teams for engaging content
✅ Extend reach through streamlined workflows connecting social efforts with influencer partnerships, PR, and media opportunities
✅ Operationalize campaigns by developing processes to align efforts across channels
✅ Oversee B2B events marketing, driving engagement with home services pros across the country
✅ Build systems that scale by overseeing tools like project management platforms and digital asset management systems (DAMs)
✅ Shape production capabilities by expanding in-house video production and managing external partners
✅ Lead and mentor a team of two direct reports, fostering a culture of accountability, creativity, and efficiency
✅ Collaborate cross-functionally to prioritize requests, allocate resources, and keep projects on track
✅ Streamline operations by identifying bottlenecks, refining processes, and ensuring efficient delivery
ASSUMPTION: This role requires strong project management skills, adaptability, and the ability to thrive in a fast-paced, dynamic environment.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field
Experience: 5-8 years in creative operations, brand management, or production; 3+ years in leadership roles
Required Skills:
- Proven success in scaling creative teams and processes
- Deep experience with video production for social (organic and paid)
- Familiarity with tools like DAMs and project management platforms
- Experience scaling social content and influencer programs
- Track record of managing high-performing teams with a hands-on, problem-solving mindset
- Exceptional ability to align cross-functional teams and drive clear communication
Preferred Skills:
- 5-8 years in creative operations, brand management, or production; 3+ years in leadership roles
- Proven experience scaling video production teams and implementing tools like DAMs
- Experience working with in-house creative and cross-functional marketing teams
ASSUMPTION: Candidates with experience in the home services industry or a related field may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $130,000 - $185,000 commensurate with experience and performance
Benefits:
- Competitive year-end performance bonus and equity package
- Full medical, dental, and vision package
- Flexible vacation policy
- Pet discount plans and retirement plan with company match (401K)
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Angi operates in the home services industry, connecting homeowners with reliable professionals for various home improvement and repair projects.
Company Size: Angi is a mid-sized company with 1,001-5,000 employees, providing ample opportunities for growth and collaboration.
Founded: Angi was founded in 1998 and has since grown to become a leading platform for home services.
Company Description:
- Angi's mission is to get all your home service jobs done well
- The platform has helped over 150 million homeowners and has a network of over 200,000 skilled local pros
- Angi offers a range of services, from repairs to renovations and everything in between
Company Specialties:
- Consumer advocacy and protection
- Ratings and reviews
- eCommerce platform for home services
- Connecting homeowners with service professionals
Company Website: http://www.angi.com
ASSUMPTION: Angi's focus on connecting homeowners with reliable professionals makes it an ideal choice for candidates interested in the home services industry.
📊 Role Analysis
Career Level: This role is at the senior management level, reporting directly to the VP of Brand Marketing.
Reporting Structure: The Director of Brand Operations will manage two direct reports and collaborate with various cross-functional teams.
Work Arrangement: This role is remote-friendly, with the option to work from home or the office.
Growth Opportunities:
- Potential to grow into a VP role as the team and company expand
- Chance to work on high-impact projects that shape the brand's future
- Opportunity to mentor and develop team members, fostering a culture of growth and learning
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a real impact on the brand's success.
🌍 Location & Work Environment
Office Type: Angi has multiple office locations, with this role being remote-friendly.
Office Location(s): Denver, CO; Indianapolis, IN; New York, NY
Geographic Context:
- New York, NY: A bustling city with a diverse population and a thriving job market
- Remote: Offers flexibility to work from anywhere with a reliable internet connection
Work Schedule: Full-time (40 hours per week) with flexible hours and the option to work remotely.
ASSUMPTION: The remote-friendly nature of this role allows for greater flexibility and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- On-site or virtual interview with the VP of Brand Marketing
- Final interview with key stakeholders
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and management abilities
- Project management and organizational skills
- Cultural fit and alignment with Angi's values
Application Tips:
- Highlight relevant experience in creative operations, brand management, or production
- Demonstrate your ability to scale video production and manage teams
- Showcase your understanding of the home services industry and Angi's unique value proposition
- Prepare questions that showcase your interest in the role and the company
ATS Keywords: Creative operations, brand management, video production, social media, influencer marketing, project management, leadership, team management, home services industry
ASSUMPTION: Angi's interview process is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role.
🛠️ Tools & Technologies
- Project management platforms (e.g., Asana, Trello, JIRA)
- Digital asset management systems (e.g., Adobe Experience Manager, Brandfolder)
- Video production software (e.g., Adobe Premiere Pro, Final Cut Pro)
- Social media management tools (e.g., Hootsuite, Sprout Social)
ASSUMPTION: Familiarity with these tools is preferred, but not required, as training will be provided.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: Putting customers first in all decisions
- Integrity: Acting with honesty and transparency
- Innovation: Embracing change and continuous improvement
- Collaboration: Working together to achieve common goals
Work Style:
- Fast-paced and dynamic, with a focus on results and execution
- Data-driven, with a strong emphasis on analytics and performance metrics
- Collaborative, with a focus on teamwork and cross-functional collaboration
- Adaptable, with a willingness to take on new challenges and learn new skills
Self-Assessment Questions:
- Do you have experience scaling video production teams and managing external partners?
- Are you comfortable working in a fast-paced, dynamic environment with shifting priorities?
- Do you thrive in a collaborative, cross-functional work environment?
ASSUMPTION: Candidates who align with Angi's values and work style will be most successful in this role.
⚠️ Potential Challenges
- Managing multiple projects and teams simultaneously may be challenging
- Balancing strategic thinking with hands-on execution may require strong time management skills
- Working in a fast-paced, dynamic environment may be stressful at times
- Remote work may present unique challenges, such as maintaining work-life balance and staying connected with the team
ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a willingness to learn and grow.
📈 Similar Roles Comparison
- This role is unique in its focus on scaling creative operations within the home services industry
- Compared to similar roles in other industries, this position offers the opportunity to work on high-impact projects with a direct impact on the brand's success
- Career path comparison: This role offers significant growth potential, with opportunities to advance to a VP role as the team and company expand
ASSUMPTION: This role is ideal for candidates interested in the home services industry and looking for a challenging, high-impact position.
📝 Sample Projects
- Developing and implementing a new project management system to streamline workflows and improve collaboration
- Expanding in-house video production capabilities to meet growing demand for organic and paid social content
- Managing a team to execute a large-scale trade show, driving engagement with home services pros and generating leads
ASSUMPTION: These sample projects demonstrate the hands-on, strategic nature of the role and the opportunity to make a real impact on the brand's success.
❓ Key Questions to Ask During Interview
- How does this role fit into the overall brand strategy, and what are the key priorities for the first 90 days?
- What are the biggest challenges facing the brand team, and how can this role help address them?
- How does Angi support the growth and development of its employees, and what opportunities are there for professional advancement?
- What is the company's approach to remote work, and how does it support employees working from home?
- How does the brand team collaborate with other departments, such as product, engineering, and sales?
ASSUMPTION: These questions demonstrate your interest in the role and provide valuable insights into the company's culture and work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Customize your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of your work, such as video production projects or social media campaigns, to showcase your abilities
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
