📌 Core Information
🔹 Job Title: Director, Content Strategy
🔹 Company: EVERSANA INTOUCH
🔹 Location: Chicago, Illinois, United States
🔹 Job Type: Full-time
🔹 Category: Advertising Services
🔹 Date Posted: May 14, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Providing strategic leadership and oversight across multiple clients
- Guiding content strategy and collaborating with account teams
- Mentoring team members and managing direct reports
- Contributing to leadership initiatives and team growth
- Working with 3rd party agencies, vendors, and content creators
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and collaboration to drive content strategy across multiple clients and teams.
📋 Key Responsibilities
✅ Lead and guide a team while providing process and operational support
✅ Collaborate with other subject matter expert teams to deliver integrated marketing strategies
✅ Manage direct reports and provide strategic direction and support
✅ Mentor team members and guide individuals along their ideal career path
✅ Conduct higher visibility presentations within EVERSANA INTOUCH and with clients
✅ Oversee multiple clients or one large, complex client at a high level to yield growth
✅ Provide deep insights and recommendations on behalf of the CS team
✅ Contribute to and guide content approach to tactical planning activities
✅ Educate cross-functional teams on CS processes and best practices
✅ Work with 3rd party agencies, vendors, and content creators
✅ Model inclusive behaviors and proactively manage bias
✅ Contribute to leadership initiatives, team growth, and development
✅ Provide oversight and guidance of deliverables of team members and create advanced strategic deliverables
✅ Contribute to team resourcing and bandwidth based on budgets and workload
✅ All other duties as assigned
ASSUMPTION: This role involves a mix of strategic thinking, team management, and client-facing responsibilities, requiring strong leadership and communication skills.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent education
Experience: 8+ years of professional experience in marketing and digital, with a focus on pharmaceutical or healthcare industries
Required Skills:
- Advanced skills in creating compelling client presentations
- Management skills
- Thought leadership
- Pitch/RFP experience and/or ability
- Experienced collaborator with strong communication, interpersonal skills, and selling ideas
- Advanced strategic problem-solving and negotiation skills
- Analytical and strategic skills
Preferred Skills:
- Significant marketing agency experience
- Ability to teach and educate staff and clients on CS and team deliverables
- Prior direct management experience
- Positive personality with the willingness to help keep team morale up
- Stable attitude; able to keep calm composure in times of chaos
- Innovative, future-forward thinker
ASSUMPTION: Candidates should have a strong background in content strategy, marketing, and digital, with a proven track record of leading teams and driving client success.
💰 Compensation & Benefits
Salary Range: $101,000.00 to $151,000.00 per year
Benefits:
- Competitive salaries and benefits package
- 401(k) plan
- Health, dental, and vision insurance
- Paid time off and holidays
- Employee assistance program
- Professional development opportunities
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is based on industry standards for a Director-level role in the advertising services sector, with consideration for the candidate's experience and location.
📌 Applicant Insights
🔍 Company Context
Industry: EVERSANA INTOUCH operates in the advertising services industry, focusing on life science marketing, branding, and advertising for pharmaceutical and healthcare clients.
Company Size: EVERSANA INTOUCH is a mid-sized company with 1,001-5,000 employees, providing a collaborative and dynamic work environment.
Founded: EVERSANA INTOUCH was founded in 2018 as part of EVERSANA, a pioneer in next-generation commercial services.
Company Description:
- EVERSANA INTOUCH combines world-class creative and digital teams with deep market access, payer, and healthcare communications expertise
- The company offers innovative solutions to life science companies, connecting them with consumers, healthcare professionals, and payers
- EVERSANA INTOUCH is committed to improving patient lives and fostering an inclusive culture that embraces diversity and encourages employee growth
Company Specialties:
- Life science marketing
- Branding
- Advertising
- Brand launches
- Strategic planning
- Creative services
- Market access
- Medical communications
- Consulting
- Digital transformation
- Technology strategy and consulting
- Omnichannel marketing
- Media planning and buying
- Innovation services
- Data and analytics
- Market research
- Social media
- Film, video, and animation
- Search engine marketing
- Web and mobile development
Company Website: eversanaintouch.com
ASSUMPTION: EVERSANA INTOUCH's extensive range of specialties and expertise enables it to provide comprehensive marketing solutions to its clients in the life science industry.
📊 Role Analysis
Career Level: This role is at the Director level, requiring a high degree of strategic thinking, leadership, and experience in content strategy and marketing.
Reporting Structure: The Director, Content Strategy reports directly to the Group Director and VP of Content Strategy and oversees a team of content strategists and specialists.
Work Arrangement: This role offers a remote-friendly work arrangement, with the option to work from home or in one of EVERSANA INTOUCH's offices.
Growth Opportunities:
- Advancement to a VP or higher-level leadership role within the content strategy team
- Expansion of responsibilities to include additional clients or practice areas
- Development of expertise in emerging marketing channels or technologies
- Opportunities to work on high-profile or innovative projects
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance their career and develop their skills within a dynamic and evolving industry.
🌍 Location & Work Environment
Office Type: EVERSANA INTOUCH has multiple office locations across the United States and internationally, with a hybrid work environment that combines on-site and remote work.
Office Location(s): Chicago, Illinois, United States
Geographic Context:
- Chicago is a major city with a diverse population and a thriving cultural scene
- The city is home to a significant number of pharmaceutical and healthcare companies, providing ample opportunities for networking and collaboration
- Chicago offers a competitive job market for marketing and digital professionals
Work Schedule: Full-time (40 hours per week), with flexible hours and the option to work remotely
ASSUMPTION: The Chicago office location provides access to a vibrant and dynamic work environment, with ample opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the HR team
- In-depth interview with the hiring manager and team members
- Final interview with the Group Director or VP of Content Strategy
- Background check and offer extension
Key Assessment Areas:
- Content strategy expertise and experience
- Leadership and team management skills
- Communication and presentation skills
- Problem-solving and analytical skills
- Cultural fit and alignment with EVERSANA INTOUCH's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your content strategy work and be ready to discuss your approach and thought process
- Research EVERSANA INTOUCH's company culture and be prepared to discuss how your values and work style align with the organization
- Prepare questions to ask the interview panel about the role, team, and company to demonstrate your interest and engagement
ATS Keywords: Content Strategy, Marketing, Digital Marketing, Client Experience, Team Leadership, Collaboration, Presentation Skills, Problem-Solving, Analytical Skills, Negotiation Skills, Mentoring, Strategic Planning, Communication, Interpersonal Skills, Thought Leadership, Innovation
ASSUMPTION: The interview process for this role will focus on assessing the candidate's content strategy expertise, leadership skills, and cultural fit with EVERSANA INTOUCH.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Docs, Google Sheets, Google Slides)
- Content management systems (CMS) and marketing automation platforms
- Project management tools (e.g., Asana, Trello, JIRA)
- Data visualization tools (e.g., Tableau, Power BI)
- Social media management platforms (e.g., Hootsuite, Buffer)
- SEO and analytics tools (e.g., Google Analytics, SEMrush, Ahrefs)
ASSUMPTION: The tools and technologies required for this role will depend on the specific projects and clients the Director, Content Strategy is working with, but will likely include a mix of content management, project management, and analytics tools.
👔 Cultural Fit Considerations
Company Values:
- Patient Minded: I act with the patient's best interest in mind.
- Client Delight: I own every client experience and its impact on results.
- Take Action: I am empowered and empower others to act now.
- Grow Talent: I own my development and invest in the development of others.
- Win Together: I passionately connect with anyone, anywhere, anytime to achieve results.
- Communication Matters: I speak up to create transparent, thoughtful, and timely dialogue.
- Embrace Diversity: I create an environment of awareness and respect.
- Always Innovate: I am bold and creative in everything I do.
Work Style:
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and proactive
- Strategic and forward-thinking
- Strong communication and presentation skills
Self-Assessment Questions:
- How do my personal values align with EVERSANA INTOUCH's company values?
- Am I comfortable working in a fast-paced, dynamic, and sometimes chaotic environment?
- Do I have the necessary leadership and management skills to mentor and guide a team of content strategists?
- Am I able to maintain a calm and composed demeanor under pressure?
- Do I have the ability to think creatively and innovatively to drive content strategy forward?
ASSUMPTION: Candidates should assess their fit with EVERSANA INTOUCH's company culture and values, as well as their ability to thrive in a dynamic and fast-paced work environment.
⚠️ Potential Challenges
- Managing multiple clients or a large, complex client at a high level may be challenging, requiring strong organizational and time management skills
- Balancing strategic thinking and execution may be difficult, as the role requires both high-level oversight and hands-on involvement in content strategy
- Working with diverse teams and stakeholders may present communication and collaboration challenges, requiring strong interpersonal and leadership skills
- The fast-paced and dynamic nature of the role may be stressful, requiring adaptability and resilience
ASSUMPTION: The Director, Content Strategy role may present unique challenges, but with strong leadership, communication, and organizational skills, these obstacles can be effectively managed.
📈 Similar Roles Comparison
- This role is similar to a Senior Content Strategist or Manager role, but with additional leadership and oversight responsibilities
- Compared to other Director-level roles in marketing and advertising, this position places a greater emphasis on content strategy and thought leadership
- Career progression in this role may lead to VP or higher-level leadership positions within the content strategy team or related practice areas
ASSUMPTION: This role offers a unique blend of strategic thinking, leadership, and hands-on content strategy experience, setting it apart from similar roles in the industry.
📝 Sample Projects
- Developing a comprehensive content strategy for a new product launch, including channel-specific tactics and messaging frameworks
- Conducting a content audit and gap analysis for an established brand, identifying opportunities for improvement and innovation
- Collaborating with cross-functional teams to create an integrated marketing campaign, aligning content strategy with media planning and creative execution
ASSUMPTION: The Director, Content Strategy role may involve a wide range of projects, requiring adaptability and a diverse skill set to succeed.
❓ Key Questions to Ask During Interview
- What are the most pressing content strategy challenges facing the team currently?
- How does this role fit into the broader content strategy and marketing organization, and what are the opportunities for growth and collaboration?
- What are the key priorities for the first 90 days in this role, and how will success be measured?
- How does EVERSANA INTOUCH support the professional development and growth of its content strategy team members?
- What is the team's approach to working with clients, and how can I best contribute to building and maintaining strong client relationships?
ASSUMPTION: Asking insightful and thoughtful questions during the interview process demonstrates the candidate's interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your content strategy work and be ready to discuss your approach and thought process
- Research EVERSANA INTOUCH's company culture and be prepared to discuss how your values and work style align with the organization
- Prepare questions to ask the interview panel about the role, team, and company to demonstrate your interest and engagement
- Follow up with the hiring manager or HR team within one week of your interview to express your appreciation for the opportunity and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
