📌 Core Information
🔹 Job Title: Director, Corporate Communications
🔹 Company: Capital One
🔹 Location: McLean, VA (Richmond, VA alternate)
🔹 Job Type: Full-Time
🔹 Category: Corporate Communications
🔹 Date Posted: April 8, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (Hybrid or Remote not specified)
🚀 Job Overview
Key aspects of this role include:
- Strategic communications leadership to enhance Capital One's reputation and support business objectives
- Management of high-impact programs and cross-functional team collaboration
- Media relations, data analysis, and creative problem-solving
- Budget management, industry trend tracking, and best practice development
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and communication skills to drive results and protect Capital One's reputation.
📋 Key Responsibilities
✅ Serve as a strategic advisor to internal leaders and partners on communications initiatives
✅ Lead planning and execution of data-backed, integrated communications campaigns aligned with enterprise and line-of-business priorities
✅ Build and maintain relationships with internal and external stakeholders
✅ Drive media relations efforts to secure visibility in priority outlets
✅ Leverage data to evaluate results, extract insights, and optimize future programs
✅ Oversee team operations, including budgeting and development of best practices
✅ Stay informed about industry trends to inform and enhance communication strategies
ASSUMPTION: This role involves a high degree of autonomy and requires strong judgment, teamwork, and results focus.
🎯 Required Qualifications
Education: Bachelor’s degree or military experience
Experience: At least 8 years of communications experience
Required Skills:
- Proven leadership and strategic planning skills
- Excellent communication and interpersonal skills
- Strong data analysis and problem-solving abilities
- Budget management and team operations experience
- Industry trend tracking and best practice development
Preferred Skills:
- 6+ years of experience in public relations or communications, ideally within financial services, technology, or consumer brands
ASSUMPTION: Candidates with relevant industry experience and a strong track record in corporate communications are likely to be competitive for this role.
💰 Compensation & Benefits
Salary Range: $168,000 - $210,900 per year (Richmond, VA: $168,000 - $191,700, McLean, VA: $184,800 - $210,900)
Benefits:
- Comprehensive health, financial, and other benefits (details vary based on employment status and management level)
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (exact hours may vary)
ASSUMPTION: The salary range provided is based on the job posting and is subject to change. Benefits are competitive and inclusive, supporting the total well-being of employees.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 10,001+ employees
Founded: 1986 (as a subsidiary of Signet Bank; became an independent bank in 1994)
Company Description:
- Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small businesses, and commercial clients
- Known for its innovative use of technology and data analytics to enhance the customer experience and drive business growth
- Committed to diversity, inclusion, and financial empowerment for all
Company Specialties:
- Credit Cards
- Auto Loans
- Banking Services
- Business Banking
Company Website: www.capitalone.com
ASSUMPTION: Capital One's size and industry position provide opportunities for career growth and exposure to diverse aspects of the business.
📊 Role Analysis
Career Level: Senior-level management role with strategic responsibilities
Reporting Structure: Reports directly to the Head of Corporate Communications or a similar senior leader
Work Arrangement: On-site, with potential for hybrid or remote work (not specified in the job posting)
Growth Opportunities:
- Potential to advance to a more senior role within the Communications team or broader organization
- Opportunities to work on high-impact projects and initiatives
- Exposure to diverse aspects of the business and potential to build expertise in related areas
ASSUMPTION: This role offers significant growth potential for the right candidate, given Capital One's size and diverse business lines.
🌍 Location & Work Environment
Office Type: Corporate headquarters and regional offices
Office Location(s): McLean, VA (Richmond, VA alternate)
Geographic Context:
- McLean, VA: Suburban area near Washington, D.C., with a mix of urban and rural surroundings
- Richmond, VA: Capital of the Commonwealth of Virginia, with a mix of urban and suburban areas
Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (exact hours may vary)
ASSUMPTION: Both locations offer a mix of urban and suburban environments, with access to amenities and cultural attractions.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the Talent Acquisition team
- Phone or video interview with the hiring manager or a panel of interviewers
- On-site or virtual final interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and communication skills
- Leadership and teamwork abilities
- Data analysis and problem-solving skills
- Industry knowledge and trend awareness
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of your strategic communications experience and achievements
- Research Capital One's business and industry trends to demonstrate your knowledge and enthusiasm
ATS Keywords: Strategic Communications, Corporate Communications, Media Relations, Data Analysis, Campaign Planning, Budget Management, Industry Trends, Leadership, Judgment, Teamwork
ASSUMPTION: The interview process may vary based on the specific needs of the hiring team and the number of applicants.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Media monitoring and analytics tools (e.g., Mention, Brand24)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The specific tools and technologies used may vary based on the team's preferences and the organization's standards.
👔 Cultural Fit Considerations
Company Values:
- Do the right thing
- Act with integrity
- Be accountable
- Deliver with excellence
- Work together
- Foster growth
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Innovative and forward-thinking
- Results-focused and action-oriented
Self-Assessment Questions:
- How do you align with Capital One's core values, particularly 'Do the right thing' and 'Act with integrity'?
- How comfortable are you working in a highly matrixed environment and collaborating with diverse teams?
- How do you approach continuous learning and professional growth in a dynamic and evolving industry?
ASSUMPTION: Capital One values a diverse and inclusive workforce that reflects the communities it serves.
⚠️ Potential Challenges
- Managing competing priorities and stakeholders in a highly matrixed environment
- Keeping up with industry trends and evolving best practices in corporate communications
- Balancing strategic thinking with tactical execution and day-to-day responsibilities
- Adapting to a dynamic and fast-paced work environment
ASSUMPTION: These challenges are inherent to a senior-level role in a large, complex organization and require strong leadership, judgment, and adaptability.
📈 Similar Roles Comparison
- Compared to other corporate communications roles, this position offers a higher level of strategic influence and leadership responsibility
- Within the financial services industry, Capital One is known for its innovative use of technology and data analytics, which may impact the role's focus and priorities
- Career progression may involve moving into a more senior role within the Communications team or transitioning to a related function within the organization
ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in other industries or organizations.
📝 Sample Projects
- Developing and executing a comprehensive communications strategy for a major business initiative or product launch
- Managing a crisis communications situation and coordinating with internal and external stakeholders
- Conducting a comprehensive audit of the company's communications channels and making data-driven recommendations for improvement
ASSUMPTION: These sample projects illustrate the strategic and tactical nature of the role and the importance of data-driven decision-making.
❓ Key Questions to Ask During Interview
- How does this role fit into the broader communications strategy and organization at Capital One?
- What are the most pressing priorities for this role in the first 30, 60, and 90 days?
- How does Capital One support the professional development and growth of its communications team members?
- What are the key performance indicators (KPIs) for this role, and how are they tracked and reported?
- How does Capital One foster a culture of diversity, inclusion, and belonging?
ASSUMPTION: These questions demonstrate your interest in the role, the organization, and your potential fit within the team.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://capitalone.wd12.myworkdayjobs.com/Capital_One/job/McLean-VA/Director--Corporate-Communications_R213204
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your strategic communications experience and achievements
- Research Capital One's business and industry trends to demonstrate your knowledge and enthusiasm
- Follow up with the hiring manager or Talent Acquisition team one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
