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Director, Digital Marketing

AAA
Full-time
On-site
Walnut Creek, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Director, Digital Marketing

πŸ”Ή Company: AAA

πŸ”Ή Location: Walnut Creek, California

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 3, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing digital marketing strategies to drive demand generation and revenue growth
  • Managing a team of digital marketing specialists and external resources
  • Optimizing full-funnel digital campaigns to maximize ROI and pipeline growth
  • Collaborating with cross-functional teams to enhance the buyer journey
  • Analyzing data and insights to inform strategic decisions and drive business impact

ASSUMPTION: This role requires a strategic and data-driven mindset, with a strong focus on team leadership and cross-functional collaboration.

πŸ“‹ Key Responsibilities

βœ… Focuses on developing strategies, driving execution, and scaling a high-performing team to drive demand generation and revenue growth through digital channels

βœ… Crafts and executes demand-generation strategies and account-based marketing programs across key digital channels such as social, display, search, and web

βœ… Leads digital strategy to include consumer insights, digital media, lead generation, ad management, and e-commerce

βœ… Oversees Business Intelligence and analytics to turn insights into action, focusing on customer acquisition, engagement, and retention

βœ… Optimizes full-funnel digital campaigns to generate high-quality leads, maximize ROI, and drive pipeline and revenue growth

βœ… Manages the digital media budget, ensuring effective allocation and execution across channels to meet revenue goals and maximize spend efficiency

βœ… Defines, validates, and standardizes core KPIs and operating metrics within the organization

βœ… Leads diligence, hands-on implementation, and continuous refinement of the digital media mix through media mix modeling and multi-touch attribution

βœ… Regularly reports on performance metrics, business impact, and insights to senior leadership and key stakeholders

βœ… Collaborates with sales, product marketing, and marketing technology teams to ensure alignment and optimize the buyer journey across digital touchpoints

ASSUMPTION: This role involves a high degree of strategic planning, team management, and data analysis to drive digital marketing success.

🎯 Required Qualifications

Education: Bachelor's degree required, with an MBA or master's degree preferred

Experience: 8-10 years leading Digital Marketing teams with experience building in-house performance marketing capabilities

Required Skills:

  • Data-driven approach to marketing
  • Expert-level proficiency in data analysis, reporting, and utilizing analytics to inform strategic decisions
  • Strong capability in testing, optimizing KPIs, and driving revenue growth through conversion rate optimization
  • Demonstrated expertise in planning, launching, and managing comprehensive digital marketing campaigns across diverse channels
  • Proficient in utilizing various ad platforms, such as Google Ads and Meta
  • Advanced skills in marketing automation tools for campaign setup, tracking, and lead management
  • Extensive experience with platforms like Google Analytics and Google Tag Manager
  • Deep understanding of audience segmentation principles and the ability to develop and implement targeted marketing strategies for specific audience groups
  • Proven ability to think strategically and creatively to analyze complex data, synthesize insights, develop recommendations, and execute effective action plans
  • Exceptional communication, presentation, and material preparation skills

Preferred Skills:

  • Graduate Degree

ASSUMPTION: Given the strategic nature of this role, candidates should possess a strong combination of analytical, leadership, and communication skills.

πŸ’° Compensation & Benefits

Salary Range: $204,032 - $257,852 per year (midpoint: $230,942)

Benefits:

  • Competitive benefits package (details not specified)

Working Hours: Full-time, with the expectation of working extended hours as needed

ASSUMPTION: The salary range provided is based on industry standards for a Director-level role in Digital Marketing, with consideration for the role's responsibilities and the company's size.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Consumer Services, focusing on automotive, travel, and road safety

Company Size: AAA is a mid-sized organization with 5,001-10,000 employees, providing a structured yet collaborative work environment

Founded: 1902, with a rich history in advocating for road safety and providing services to its members

Company Description:

  • Proud to serve its 64+ million members, helping travelers see the world and driving real change to improve road safety
  • Offers a wide range of services, including roadside assistance, insurance, financial services, and travel-related discounts
  • Committed to advocating for road safety and promoting responsible driving practices

Company Specialties:

  • Transportation and automotive services
  • Travel and hospitality services
  • Financial services and insurance
  • Safety and advocacy initiatives

Company Website: http://www.AAA.com

ASSUMPTION: AAA is a well-established organization with a strong focus on member services and road safety initiatives.

πŸ“Š Role Analysis

Career Level: Director, reporting directly to senior leadership within the marketing department

Reporting Structure: Oversees a team of digital marketing specialists and external resources, with potential for further team expansion

Work Arrangement: On-site, with the expectation of working extended hours as needed to meet project deadlines and business objectives

Growth Opportunities:

  • Potential to expand the team and take on additional responsibilities as the organization grows
  • Opportunities to collaborate with cross-functional teams and gain exposure to various aspects of the business
  • Chance to develop leadership skills and mentor team members

ASSUMPTION: This role offers significant growth potential, both in terms of team expansion and cross-functional collaboration.

🌍 Location & Work Environment

Office Type: Corporate office environment, with a mix of open-plan and private workspaces

Office Location(s): Walnut Creek, California, with potential for occasional travel to other AAA offices or industry events

Geographic Context:

  • Walnut Creek is a suburban city in the San Francisco Bay Area, offering a mix of urban and outdoor living
  • Close proximity to major tech hubs and cultural attractions in the Bay Area
  • Access to public transportation and nearby amenities

Work Schedule: Full-time, with the expectation of working extended hours as needed to meet project deadlines and business objectives

ASSUMPTION: The Walnut Creek office provides a collaborative and professional work environment, with access to nearby amenities and cultural attractions.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess cultural fit and basic qualifications
  • In-depth behavioral and technical interviews with cross-functional stakeholders
  • Final interview with senior leadership to discuss fit and alignment with organizational goals

Key Assessment Areas:

  • Data analysis and problem-solving skills
  • Strategic thinking and planning abilities
  • Leadership and team management capabilities
  • Communication and presentation skills

Application Tips:

  • Tailor your resume and cover letter to highlight your digital marketing experience and achievements
  • Prepare for behavioral interview questions that focus on your leadership, problem-solving, and strategic thinking skills
  • Be ready to discuss your approach to data analysis and optimization in digital marketing campaigns

ATS Keywords: Digital Marketing, Demand Generation, Revenue Growth, Team Leadership, Data Analysis, Strategic Planning, Cross-Functional Collaboration, Marketing Automation, Google Analytics, Google Tag Manager, Media Mix Modeling, Multi-Touch Attribution

ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership, and data analysis skills, as well as their cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Google Analytics
  • Google Tag Manager
  • Google Ads (AdWords)
  • Meta (Facebook) Ads Manager
  • Marketing automation platforms (e.g., Marketo, HubSpot)
  • Business intelligence tools (e.g., Tableau, Power BI)
  • Media mix modeling and multi-touch attribution tools (e.g., Nielsen, Adobe Analytics)

ASSUMPTION: Candidates should have experience with industry-standard digital marketing tools and platforms, as well as a willingness to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Member focus
  • Integrity
  • Respect
  • Innovation
  • Collaboration

Work Style:

  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Results-focused and goal-oriented

Self-Assessment Questions:

  • Do you have a proven track record of driving revenue growth through digital marketing campaigns?
  • Are you comfortable working in a collaborative, cross-functional environment?
  • Do you possess strong leadership and team management skills?

ASSUMPTION: Successful candidates for this role will demonstrate a strong alignment with AAA's company values and a work style that emphasizes data-driven decision-making, collaboration, and adaptability.

⚠️ Potential Challenges

  • Managing a team remotely or across multiple locations
  • Balancing the need for data-driven decision-making with the need for quick execution and agility
  • Navigating a large, matrixed organization with multiple stakeholders
  • Adapting to changes in the digital marketing landscape and emerging technologies

ASSUMPTION: These challenges are common to many digital marketing roles and can be effectively managed with strong leadership, strategic planning, and a focus on continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Director-level digital marketing roles, this position places a stronger emphasis on team leadership and cross-functional collaboration
  • Industry-specific context: AAA's focus on member services and road safety sets it apart from other consumer services organizations
  • Career path comparison: This role offers significant growth potential, both in terms of team expansion and cross-functional collaboration

ASSUMPTION: While this role shares similarities with other Director-level digital marketing positions, its unique focus on member services and road safety sets it apart within the industry.

πŸ“ Sample Projects

  • Developing and executing a comprehensive digital marketing strategy to drive revenue growth and member engagement
  • Optimizing digital media spend across multiple channels to maximize ROI and pipeline growth
  • Implementing and managing marketing automation tools to improve lead generation and nurturing

ASSUMPTION: These sample projects reflect the strategic, data-driven, and team-focused nature of the Director, Digital Marketing role at AAA.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits within the broader marketing organization?
  • How does AAA support the professional development and growth of its digital marketing team members?
  • What are the most significant challenges facing the digital marketing team currently, and how can this role address them?
  • How does AAA approach cross-functional collaboration and alignment with other departments, such as sales and product marketing?
  • What are the key performance indicators (KPIs) for this role, and how will success be measured?

ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, their fit within the organization, and their ability to drive strategic impact in the digital marketing domain.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the AAA careers portal
  • Tailor your resume and cover letter to highlight your digital marketing experience and achievements, with a focus on leadership, strategic planning, and data analysis skills
  • Prepare for behavioral interview questions that assess your problem-solving, leadership, and strategic thinking abilities
  • Research AAA's company values and mission to demonstrate your alignment with the organization's goals and objectives
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.