π Core Information
πΉ Job Title: Director, Digital Marketing
πΉ Company: AAA
πΉ Location: Walnut Creek, California
πΉ Job Type: Full-Time
πΉ Category: Marketing
πΉ Date Posted: June 3, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and executing digital marketing strategies to drive demand generation and revenue growth
- Managing a team of digital marketing specialists and external resources
- Optimizing full-funnel digital campaigns to maximize ROI and pipeline growth
- Collaborating with cross-functional teams to enhance the buyer journey
- Analyzing data and insights to inform strategic decisions and drive business impact
ASSUMPTION: This role requires a strategic and data-driven mindset, with a strong focus on team leadership and cross-functional collaboration.
π Key Responsibilities
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Focuses on developing strategies, driving execution, and scaling a high-performing team to drive demand generation and revenue growth through digital channels
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Crafts and executes demand-generation strategies and account-based marketing programs across key digital channels such as social, display, search, and web
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Leads digital strategy to include consumer insights, digital media, lead generation, ad management, and e-commerce
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Oversees Business Intelligence and analytics to turn insights into action, focusing on customer acquisition, engagement, and retention
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Optimizes full-funnel digital campaigns to generate high-quality leads, maximize ROI, and drive pipeline and revenue growth
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Manages the digital media budget, ensuring effective allocation and execution across channels to meet revenue goals and maximize spend efficiency
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Defines, validates, and standardizes core KPIs and operating metrics within the organization
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Leads diligence, hands-on implementation, and continuous refinement of the digital media mix through media mix modeling and multi-touch attribution
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Regularly reports on performance metrics, business impact, and insights to senior leadership and key stakeholders
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Collaborates with sales, product marketing, and marketing technology teams to ensure alignment and optimize the buyer journey across digital touchpoints
ASSUMPTION: This role involves a high degree of strategic planning, team management, and data analysis to drive digital marketing success.
π― Required Qualifications
Education: Bachelor's degree required, with an MBA or master's degree preferred
Experience: 8-10 years leading Digital Marketing teams with experience building in-house performance marketing capabilities
Required Skills:
- Data-driven approach to marketing
- Expert-level proficiency in data analysis, reporting, and utilizing analytics to inform strategic decisions
- Strong capability in testing, optimizing KPIs, and driving revenue growth through conversion rate optimization
- Demonstrated expertise in planning, launching, and managing comprehensive digital marketing campaigns across diverse channels
- Proficient in utilizing various ad platforms, such as Google Ads and Meta
- Advanced skills in marketing automation tools for campaign setup, tracking, and lead management
- Extensive experience with platforms like Google Analytics and Google Tag Manager
- Deep understanding of audience segmentation principles and the ability to develop and implement targeted marketing strategies for specific audience groups
- Proven ability to think strategically and creatively to analyze complex data, synthesize insights, develop recommendations, and execute effective action plans
- Exceptional communication, presentation, and material preparation skills
Preferred Skills:
ASSUMPTION: Given the strategic nature of this role, candidates should possess a strong combination of analytical, leadership, and communication skills.
π° Compensation & Benefits
Salary Range: $204,032 - $257,852 per year (midpoint: $230,942)
Benefits:
- Competitive benefits package (details not specified)
Working Hours: Full-time, with the expectation of working extended hours as needed
ASSUMPTION: The salary range provided is based on industry standards for a Director-level role in Digital Marketing, with consideration for the role's responsibilities and the company's size.
π Applicant Insights
π Company Context
Industry: Consumer Services, focusing on automotive, travel, and road safety
Company Size: AAA is a mid-sized organization with 5,001-10,000 employees, providing a structured yet collaborative work environment
Founded: 1902, with a rich history in advocating for road safety and providing services to its members
Company Description:
- Proud to serve its 64+ million members, helping travelers see the world and driving real change to improve road safety
- Offers a wide range of services, including roadside assistance, insurance, financial services, and travel-related discounts
- Committed to advocating for road safety and promoting responsible driving practices
Company Specialties:
- Transportation and automotive services
- Travel and hospitality services
- Financial services and insurance
- Safety and advocacy initiatives
Company Website: http://www.AAA.com
ASSUMPTION: AAA is a well-established organization with a strong focus on member services and road safety initiatives.
π Role Analysis
Career Level: Director, reporting directly to senior leadership within the marketing department
Reporting Structure: Oversees a team of digital marketing specialists and external resources, with potential for further team expansion
Work Arrangement: On-site, with the expectation of working extended hours as needed to meet project deadlines and business objectives
Growth Opportunities:
- Potential to expand the team and take on additional responsibilities as the organization grows
- Opportunities to collaborate with cross-functional teams and gain exposure to various aspects of the business
- Chance to develop leadership skills and mentor team members
ASSUMPTION: This role offers significant growth potential, both in terms of team expansion and cross-functional collaboration.
π Location & Work Environment
Office Type: Corporate office environment, with a mix of open-plan and private workspaces
Office Location(s): Walnut Creek, California, with potential for occasional travel to other AAA offices or industry events
Geographic Context:
- Walnut Creek is a suburban city in the San Francisco Bay Area, offering a mix of urban and outdoor living
- Close proximity to major tech hubs and cultural attractions in the Bay Area
- Access to public transportation and nearby amenities
Work Schedule: Full-time, with the expectation of working extended hours as needed to meet project deadlines and business objectives
ASSUMPTION: The Walnut Creek office provides a collaborative and professional work environment, with access to nearby amenities and cultural attractions.
πΌ Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth behavioral and technical interviews with cross-functional stakeholders
- Final interview with senior leadership to discuss fit and alignment with organizational goals
Key Assessment Areas:
- Data analysis and problem-solving skills
- Strategic thinking and planning abilities
- Leadership and team management capabilities
- Communication and presentation skills
Application Tips:
- Tailor your resume and cover letter to highlight your digital marketing experience and achievements
- Prepare for behavioral interview questions that focus on your leadership, problem-solving, and strategic thinking skills
- Be ready to discuss your approach to data analysis and optimization in digital marketing campaigns
ATS Keywords: Digital Marketing, Demand Generation, Revenue Growth, Team Leadership, Data Analysis, Strategic Planning, Cross-Functional Collaboration, Marketing Automation, Google Analytics, Google Tag Manager, Media Mix Modeling, Multi-Touch Attribution
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership, and data analysis skills, as well as their cultural fit within the organization.
π οΈ Tools & Technologies
- Google Analytics
- Google Tag Manager
- Google Ads (AdWords)
- Meta (Facebook) Ads Manager
- Marketing automation platforms (e.g., Marketo, HubSpot)
- Business intelligence tools (e.g., Tableau, Power BI)
- Media mix modeling and multi-touch attribution tools (e.g., Nielsen, Adobe Analytics)
ASSUMPTION: Candidates should have experience with industry-standard digital marketing tools and platforms, as well as a willingness to learn and adapt to new technologies as needed.
π Cultural Fit Considerations
Company Values:
- Member focus
- Integrity
- Respect
- Innovation
- Collaboration
Work Style:
- Data-driven and analytical
- Collaborative and team-oriented
- Adaptable and responsive to change
- Results-focused and goal-oriented
Self-Assessment Questions:
- Do you have a proven track record of driving revenue growth through digital marketing campaigns?
- Are you comfortable working in a collaborative, cross-functional environment?
- Do you possess strong leadership and team management skills?
ASSUMPTION: Successful candidates for this role will demonstrate a strong alignment with AAA's company values and a work style that emphasizes data-driven decision-making, collaboration, and adaptability.
β οΈ Potential Challenges
- Managing a team remotely or across multiple locations
- Balancing the need for data-driven decision-making with the need for quick execution and agility
- Navigating a large, matrixed organization with multiple stakeholders
- Adapting to changes in the digital marketing landscape and emerging technologies
ASSUMPTION: These challenges are common to many digital marketing roles and can be effectively managed with strong leadership, strategic planning, and a focus on continuous learning and improvement.
π Similar Roles Comparison
- Compared to other Director-level digital marketing roles, this position places a stronger emphasis on team leadership and cross-functional collaboration
- Industry-specific context: AAA's focus on member services and road safety sets it apart from other consumer services organizations
- Career path comparison: This role offers significant growth potential, both in terms of team expansion and cross-functional collaboration
ASSUMPTION: While this role shares similarities with other Director-level digital marketing positions, its unique focus on member services and road safety sets it apart within the industry.
π Sample Projects
- Developing and executing a comprehensive digital marketing strategy to drive revenue growth and member engagement
- Optimizing digital media spend across multiple channels to maximize ROI and pipeline growth
- Implementing and managing marketing automation tools to improve lead generation and nurturing
ASSUMPTION: These sample projects reflect the strategic, data-driven, and team-focused nature of the Director, Digital Marketing role at AAA.
β Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the broader marketing organization?
- How does AAA support the professional development and growth of its digital marketing team members?
- What are the most significant challenges facing the digital marketing team currently, and how can this role address them?
- How does AAA approach cross-functional collaboration and alignment with other departments, such as sales and product marketing?
- What are the key performance indicators (KPIs) for this role, and how will success be measured?
ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, their fit within the organization, and their ability to drive strategic impact in the digital marketing domain.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the AAA careers portal
- Tailor your resume and cover letter to highlight your digital marketing experience and achievements, with a focus on leadership, strategic planning, and data analysis skills
- Prepare for behavioral interview questions that assess your problem-solving, leadership, and strategic thinking abilities
- Research AAA's company values and mission to demonstrate your alignment with the organization's goals and objectives
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.