📌 Core Information
🔹 Job Title: Director Growth Operations
🔹 Company: Delivery Hero
🔹 Location: Dubai, United Arab Emirates
🔹 Job Type: Full-time
🔹 Category: Technology, Information and Internet
🔹 Date Posted: 2025-04-23
🔹 Experience Level: 12-15 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Developing and executing talabat’s affordability growth strategy focused on partner discounts and pricing optimization
- Leading product and commercial initiatives to drive scalable outcomes through effective go-to-market strategies
- Collaborating cross-functionally with Product, Finance, Marketing, Strategy, and Commercial teams
- Managing a team of 6 project specialists across multiple affordability topics
ASSUMPTION: This role requires a strategic thinker with a strong business acumen and analytical horsepower to succeed.
📋 Key Responsibilities
✅ Defining talabat’s affordability growth strategy for partner discounts and pricing optimization
✅ Leading business case development, prioritization frameworks, and success metrics for all initiatives
✅ Partnering with product, tech, and analytics teams to shape the pricing and discounting product roadmap
✅ Building scalable execution plans in partnership with regional and local commercial teams
✅ Designing sales enablement toolkits, discount ops processes, and adoption plans for key affordability levers
✅ Developing deep insights into customer behavior, partner willingness to fund discounts, and pricing sensitivity
✅ Building pricing and discounting models to evaluate elasticity, profitability, and ROI
✅ Setting up performance monitoring systems to track initiative impact and optimize over time
✅ Managing a team of 6 highly motivated project specialists across multiple topics of affordability
✅ Acting as the cross-functional lead across Product, Finance, Marketing, Strategy, and Commercial teams
✅ Presenting strategic direction and initiative updates to C-level leadership and business unit heads
ASSUMPTION: This role involves a mix of strategic planning, cross-functional collaboration, and hands-on execution.
🎯 Required Qualifications
Education: Not specified, but relevant experience is crucial
Experience: 12-15 years in high-growth businesses, with a focus on growth, pricing, or commercial strategy in eCommerce or food tech companies
Required Skills:
- Strategic thinking and business acumen
- Analytical skills and pricing mechanics understanding
- Experience working with product managers and familiarity with agile product development processes
- Strong operator skills, able to move from strategy to execution with hands-on involvement
- Excellent communication and influencing skills; comfortable with senior stakeholder management
Preferred Skills:
- Background in management consulting, internal consulting, pricing strategy, or growth in a marketplace/digital platform
- Proven track record of owning multi-functional growth programs across product and commercial teams
- Experience in leading high-performing teams; motivating and coaching them towards achieving goals
ASSUMPTION: Candidates with a strong background in management consulting, pricing strategy, or growth in a marketplace/digital platform are highly preferred.
💰 Compensation & Benefits
Salary Range: Based on the role, experience level, and location, the estimated salary range for this position is AED 500,000 - 700,000 per annum (approximately USD 136,000 - 191,000).
Benefits:
- Competitive benefits package
- Opportunity to work in a fast-paced, high-impact growth team
- Chance to shape the future of food delivery across the region
Working Hours: Full-time position with standard office hours, but may require flexibility based on project needs
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Delivery Hero operates in the technology, information, and internet industry, focusing on online food ordering and delivery.
Company Size: Delivery Hero has 10,001+ employees, providing a large and diverse work environment.
Founded: Delivery Hero was founded in 2013 and has since grown into a leading local delivery platform operating in over 70 countries worldwide.
Company Description:
- Delivery Hero is the world’s leading local delivery platform, with a mission to deliver an amazing experience, fast, easy, and to your door.
- The company operates in various countries, powered by tech but driven by people, enabling ambitious talent to deliver solutions that create impact within its ecosystem.
- Delivery Hero moves fast, takes action, and adapts, fostering a culture that welcomes diversity and encourages growth.
Company Specialties:
- Online food ordering and delivery
- eCommerce and technology
- Marketing and apps
- Food tech and machine learning
- Delivery and logistics
Company Website: http://www.deliveryhero.com
ASSUMPTION: Delivery Hero's large employee base and global presence offer ample opportunities for growth and learning.
📊 Role Analysis
Career Level: This role is at the senior leadership level, reporting directly to the VP of Partner Growth.
Reporting Structure: The Director of Growth Operations will manage a team of 6 project specialists and collaborate cross-functionally with various teams.
Work Arrangement: This is an on-site position based in Dubai, United Arab Emirates.
Growth Opportunities:
- Potential to shape the future of food delivery and make a significant impact on the company's growth
- Chance to work on high-impact projects and gain exposure to various aspects of the business
- Opportunity to develop leadership skills and mentor team members
ASSUMPTION: This role offers a unique opportunity to drive strategic growth initiatives and make a tangible impact on the company's success.
🌍 Location & Work Environment
Office Type: Delivery Hero's Dubai office is a modern, collaborative workspace designed to foster innovation and creativity.
Office Location(s): Oranienburger Straße 70, Berlin, Berlin 10117, DE (global headquarters); specific Dubai office location not provided
Geographic Context:
- Dubai is a major global hub for business, tourism, and technology, offering a vibrant and multicultural work environment
- The United Arab Emirates has a thriving economy and a strong focus on innovation and technology
- Dubai's strategic location makes it an ideal base for working with international teams and partners
Work Schedule: Standard office hours with flexibility based on project needs and team collaboration
ASSUMPTION: Working in Dubai offers unique cultural experiences and opportunities for professional growth in a dynamic business environment.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the hiring team
- Final interview with the VP of Partner Growth
Key Assessment Areas:
- Strategic thinking and business acumen
- Analytical skills and problem-solving abilities
- Communication and influencing skills
- Leadership and team management capabilities
Application Tips:
- Highlight relevant experience in growth, pricing, or commercial strategy within eCommerce or food tech companies
- Demonstrate a strong track record of owning multi-functional growth programs and driving measurable results
- Showcase your ability to manage high-performing teams and motivate them towards achieving goals
ATS Keywords: Strategic thinking, business acumen, analytical skills, pricing mechanics, discounting dynamics, partner incentives, product management, agile development, team leadership, stakeholder management, communication skills, influencing skills, growth strategy, commercial execution, performance management, customer insights
ASSUMPTION: Delivery Hero's recruitment process is designed to assess candidates' strategic thinking, analytical skills, and leadership potential.
🛠️ Tools & Technologies
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management software (e.g., Asana, Jira)
- Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
ASSUMPTION: The required tools and technologies for this role are standard for most corporate environments.
👔 Cultural Fit Considerations
Company Values:
- Build: Delivery Hero fosters a culture of innovation and continuous improvement
- Deliver: The company is committed to delivering an amazing experience for customers and partners
- Lead: Delivery Hero encourages employees to take ownership, make decisions, and drive results
Work Style:
- Fast-paced and dynamic work environment
- Collaborative and cross-functional teamwork
- Data-driven decision-making and continuous learning
Self-Assessment Questions:
- Do you thrive in fast-paced, dynamic environments and enjoy working on high-impact projects?
- Are you comfortable collaborating with cross-functional teams and managing stakeholders at various levels?
- Do you possess strong analytical skills and enjoy working with data to drive strategic decisions?
ASSUMPTION: Delivery Hero values candidates who are adaptable, data-driven, and capable of thriving in a fast-paced, collaborative work environment.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Working with diverse teams and stakeholders across different time zones
- Adapting to a fast-changing business environment and pivoting strategies as needed
- Balancing strategic planning with hands-on execution and day-to-day management
ASSUMPTION: This role presents unique challenges that require strong organizational skills, adaptability, and the ability to manage multiple priorities effectively.
📈 Similar Roles Comparison
- Unlike other growth roles, this position focuses specifically on affordability and pricing optimization as a key driver for marketplace growth
- This role requires a strong understanding of pricing mechanics, discounting dynamics, and partner incentives
- Career progression in this role could lead to senior leadership positions within the company or related industries
ASSUMPTION: This role offers a unique focus on affordability and pricing optimization, setting it apart from other growth roles in the industry.
📝 Sample Projects
- Developing and implementing a new pricing framework to optimize partner discounts and improve profitability
- Conducting customer segmentation analysis to identify high-value customer segments and tailor pricing strategies accordingly
- Designing and executing a pilot program to test the impact of new pricing models on customer behavior and partner willingness to fund discounts
ASSUMPTION: These sample projects illustrate the strategic and analytical nature of the role, focusing on affordability, pricing optimization, and customer behavior.
❓ Key Questions to Ask During Interview
- Can you describe the most challenging pricing optimization project you've worked on and how you approached it?
- How do you ensure effective collaboration and alignment across multiple teams and stakeholders when executing growth initiatives?
- What is your approach to balancing strategic planning with hands-on execution and day-to-day management?
- How do you stay up-to-date with industry trends and adapt your strategies accordingly?
- What opportunities exist for professional growth and development within this role and the company?
ASSUMPTION: These interview questions are designed to assess the candidate's strategic thinking, problem-solving skills, and cultural fit within the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in growth, pricing, or commercial strategy within eCommerce or food tech companies
- Prepare for interview questions that assess your strategic thinking, analytical skills, and leadership potential
- Follow up with the hiring manager within one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
