π Core Information
πΉ Job Title: Director, North America Parts Growth (Remote)
πΉ Company: Johnson Controls
πΉ Location: United States (Remote)
πΉ Job Type: Full-Time
πΉ Category: Industrial Machinery Manufacturing
πΉ Date Posted: April 17, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: Remote Solely
π Job Overview
Key aspects of this role include:
- Leading the effort to double Johnson Controls Parts business over the next three years
- Defining and executing the parts growth strategy for North America
- Managing and developing teams across Product Management, Commercial, Sales, and Operations
- Collaborating with key customers, channels, and internal functions to drive growth and increase margin
- Leveraging data and technology to unlock growth opportunities
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to work effectively across multiple teams and functions.
π Key Responsibilities
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Define and execute our product management and commercial growth strategies
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Create and maintain a growth playbook outlining the execution of our strategy by initiative
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Manage sales teams to drive growth and customer relationships across multiple channels and product business units
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Oversee growth aspects of multi-year planning processes such as Long-Range Planning and Multi-Generational Product planning
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Establish and drive a pricing strategy that meets margin goals and leverages the partβs life cycle
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Guide the Channel Development team to enable commercial activities through effective marketing, training, and inside sales strategies and execution
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Leverage data and technology to unlock growth opportunities
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Develop, implement, and sustain sales operations best practices and tools
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Ensure customer is incorporated into the business processes
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Establish forums for cross-product-services-parts collaboration
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Select, coach, and develop the team, setting objectives that align with company strategy to inspire and motivate
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Manage organizational talent through performance management, succession planning, and development
ASSUMPTION: This role requires a balance of strategic thinking, tactical execution, and team leadership to achieve significant business growth.
π― Required Qualifications
Education: Bachelorβs Degree in Supply Chain, Engineering, Business, Operations Management, or related field OR equivalent experience
Experience: 12 years progressive management experience within operations, aftermarket, service, engineering, or supply chain
Required Skills:
- Demonstrated leadership experience in aftermarket parts sales
- Willingness to travel both domestic and internationally (20-30%)
Preferred Skills:
- Advanced Degree, MS and/or MBA
- Experience in collaborating with customers in multiple channels and with co-workers in multiple functions and business units to achieve business objectives
- Demonstrated ability to influence senior management, customers, teams, and individuals
- Strong verbal and written communication competencies
- Solid quantitative skill set and the ability to analyze, think, and communicate with well-supported data
- Experience driving organizational transformations
- Familiarity with the building technologies market
ASSUMPTION: Given the strategic nature of this role, candidates should possess a strong combination of leadership, analytical, and communication skills.
π° Compensation & Benefits
Salary Range: $150,000 - $200,000 per year (Estimated based on industry standards for a Director-level role in the United States)
Benefits:
- Competitive benefits package
- 401(k) matching
- Health, dental, and vision insurance
- Paid time off
- Employee discounts
Working Hours: Full-time (40 hours per week) with flexibility for remote work
ASSUMPTION: The salary range is an estimate based on industry standards for a Director-level role in the United States. The actual salary may vary based on factors such as experience, performance, and company policy.
π Applicant Insights
π Company Context
Industry: Johnson Controls operates in the industrial machinery manufacturing industry, focusing on building technologies and solutions. The company is a global leader in smart, healthy, and sustainable buildings.
Company Size: Johnson Controls has 10,001+ employees worldwide, providing a large and diverse work environment.
Founded: Johnson Controls was founded in 1885 and has a rich history of innovation in the building technologies sector.
Company Description:
- Johnson Controls offers the worldβs largest portfolio of building technology and software as well as service solutions
- The company delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing, and beyond through OpenBlue, its comprehensive digital offering
- Johnson Controls is committed to reimagining the performance of buildings to serve people, places, and the planet
Company Specialties:
- Engineering
- Manufacturing Operations
- Sales
- Building Automation
- Fire & Hazard Protection
- Industrial Refrigeration
- HVAC
- Security
- and Sustainability
Company Website: www.johnsoncontrols.com
ASSUMPTION: Johnson Controls is a well-established company with a strong focus on innovation and sustainability in the building technologies sector.
π Role Analysis
Career Level: This role is at the Director level, reporting directly to the Vice President of North America Parts.
Reporting Structure: The Director will oversee teams across Product Management, Commercial, Sales, and Operations, with a total of approximately 50 direct reports.
Work Arrangement: This role is remote solely, with the expectation to travel 20-30% domestically and internationally to develop a firsthand understanding of local nuances and wider organizational challenges.
Growth Opportunities:
- Potential to advance to a Vice President or higher-level role within the organization
- Opportunities to gain experience in various aspects of the business, such as product management, sales, and operations
- Chance to work on high-impact projects that drive significant business growth
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop leadership skills and gain experience in various aspects of the business.
π Location & Work Environment
Office Type: Remote work environment with the expectation to travel 20-30% for business purposes.
Office Location(s): United States (Remote)
Geographic Context:
- The United States offers a diverse and dynamic business environment for this role
- The remote nature of the position allows for flexibility in work location
- The role requires occasional travel to various locations within the United States and internationally
Work Schedule: Full-time (40 hours per week) with flexibility for remote work
ASSUMPTION: The remote work environment and occasional travel requirements provide a unique opportunity for candidates to balance work-life integration while driving significant business growth.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the HR team
- Behavioral and situational interview with the hiring manager
- Final interview with key stakeholders
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Communication and influencing skills
- Industry knowledge and understanding of the building technologies market
Application Tips:
- Highlight your relevant experience and achievements in aftermarket parts sales and leadership roles
- Tailor your resume to emphasize skills and experiences that match the required and preferred qualifications listed in the job description
- Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
- Demonstrate your understanding of the building technologies market and Johnson Controls' business during the interview
ATS Keywords: Aftermarket parts sales, leadership, strategic planning, pricing strategy, channel development, team management, data analysis, customer relationship management, organizational transformation
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership, and industry knowledge to ensure a strong fit for the position.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Salesforce, Microsoft Dynamics 365)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The tools and technologies required for this role are standard for the industry and will be familiar to candidates with relevant experience.
π Cultural Fit Considerations
Company Values:
- Integrity
- Customer focus
- Innovation
- Performance
- One Johnson Controls
Work Style:
- Collaborative and team-oriented
- Results-driven and accountable
- Adaptable and open to change
- Customer-centric and focused on delivering exceptional customer experiences
Self-Assessment Questions:
- Do you thrive in a collaborative and team-oriented work environment?
- Are you results-driven and accountable for your actions and decisions?
- Are you adaptable and open to change, particularly in a dynamic and evolving business landscape?
- Are you customer-centric and committed to delivering exceptional customer experiences?
ASSUMPTION: Johnson Controls values a work environment that fosters collaboration, innovation, and a customer-centric mindset, with a strong focus on delivering results and driving business growth.
β οΈ Potential Challenges
- Managing a large and diverse team with varying levels of experience and expertise
- Balancing strategic thinking and tactical execution in a fast-paced and dynamic business environment
- Occasional travel requirements for business purposes
- Navigating a large and complex organization with multiple functions and business units
ASSUMPTION: The successful candidate will possess strong leadership, strategic thinking, and team management skills to overcome these potential challenges and drive significant business growth.
π Similar Roles Comparison
- This role differs from other Director-level positions in the industry by focusing specifically on aftermarket parts sales and growth within the North American market
- Johnson Controls' focus on sustainability and innovation sets it apart from other companies in the building technologies sector
- Career progression in this role may lead to opportunities in various functions and business units within the organization, providing a diverse and dynamic career path
ASSUMPTION: This role offers a unique opportunity to drive significant business growth in a specific area of the company's operations, with potential for career advancement and exposure to various aspects of the business.
π Sample Projects
- Developing and implementing a pricing strategy that meets margin goals and leverages the partβs life cycle
- Guiding the Channel Development team to enable commercial activities through effective marketing, training, and inside sales strategies and execution
- Establishing forums for cross-product-services-parts collaboration to drive business growth
ASSUMPTION: These sample projects highlight the strategic and tactical nature of the role, focusing on driving business growth through various initiatives and collaborations.
β Key Questions to Ask During Interview
- Can you describe the most significant challenges facing the North America Parts business, and how this role will address them?
- How does this role collaborate with other functions and business units within Johnson Controls to drive business growth?
- What opportunities exist for career growth and development within this role and the organization?
- How does Johnson Controls support work-life integration for employees in remote and hybrid work arrangements?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
ASSUMPTION: Asking these questions will help candidates better understand the role, the organization, and the opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant experience and skills, particularly in aftermarket parts sales, leadership, and strategic planning
- Prepare a cover letter that demonstrates your understanding of the role, the company, and your fit for the position
- Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.