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Director, North America Parts Growth (Remote)

Johnson Controls
Full-time
Remote
Worldwide
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Director, North America Parts Growth (Remote)

πŸ”Ή Company: Johnson Controls

πŸ”Ή Location: United States (Remote)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Industrial Machinery Manufacturing

πŸ”Ή Date Posted: April 17, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Remote Solely

πŸš€ Job Overview

Key aspects of this role include:

  • Leading the effort to double Johnson Controls Parts business over the next three years
  • Defining and executing the parts growth strategy for North America
  • Managing and developing teams across Product Management, Commercial, Sales, and Operations
  • Collaborating with key customers, channels, and internal functions to drive growth and increase margin
  • Leveraging data and technology to unlock growth opportunities

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to work effectively across multiple teams and functions.

πŸ“‹ Key Responsibilities

βœ… Define and execute our product management and commercial growth strategies

βœ… Create and maintain a growth playbook outlining the execution of our strategy by initiative

βœ… Manage sales teams to drive growth and customer relationships across multiple channels and product business units

βœ… Oversee growth aspects of multi-year planning processes such as Long-Range Planning and Multi-Generational Product planning

βœ… Establish and drive a pricing strategy that meets margin goals and leverages the part’s life cycle

βœ… Guide the Channel Development team to enable commercial activities through effective marketing, training, and inside sales strategies and execution

βœ… Leverage data and technology to unlock growth opportunities

βœ… Develop, implement, and sustain sales operations best practices and tools

βœ… Ensure customer is incorporated into the business processes

βœ… Establish forums for cross-product-services-parts collaboration

βœ… Select, coach, and develop the team, setting objectives that align with company strategy to inspire and motivate

βœ… Manage organizational talent through performance management, succession planning, and development

ASSUMPTION: This role requires a balance of strategic thinking, tactical execution, and team leadership to achieve significant business growth.

🎯 Required Qualifications

Education: Bachelor’s Degree in Supply Chain, Engineering, Business, Operations Management, or related field OR equivalent experience

Experience: 12 years progressive management experience within operations, aftermarket, service, engineering, or supply chain

Required Skills:

  • Demonstrated leadership experience in aftermarket parts sales
  • Willingness to travel both domestic and internationally (20-30%)

Preferred Skills:

  • Advanced Degree, MS and/or MBA
  • Experience in collaborating with customers in multiple channels and with co-workers in multiple functions and business units to achieve business objectives
  • Demonstrated ability to influence senior management, customers, teams, and individuals
  • Strong verbal and written communication competencies
  • Solid quantitative skill set and the ability to analyze, think, and communicate with well-supported data
  • Experience driving organizational transformations
  • Familiarity with the building technologies market

ASSUMPTION: Given the strategic nature of this role, candidates should possess a strong combination of leadership, analytical, and communication skills.

πŸ’° Compensation & Benefits

Salary Range: $150,000 - $200,000 per year (Estimated based on industry standards for a Director-level role in the United States)

Benefits:

  • Competitive benefits package
  • 401(k) matching
  • Health, dental, and vision insurance
  • Paid time off
  • Employee discounts

Working Hours: Full-time (40 hours per week) with flexibility for remote work

ASSUMPTION: The salary range is an estimate based on industry standards for a Director-level role in the United States. The actual salary may vary based on factors such as experience, performance, and company policy.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Johnson Controls operates in the industrial machinery manufacturing industry, focusing on building technologies and solutions. The company is a global leader in smart, healthy, and sustainable buildings.

Company Size: Johnson Controls has 10,001+ employees worldwide, providing a large and diverse work environment.

Founded: Johnson Controls was founded in 1885 and has a rich history of innovation in the building technologies sector.

Company Description:

  • Johnson Controls offers the world’s largest portfolio of building technology and software as well as service solutions
  • The company delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing, and beyond through OpenBlue, its comprehensive digital offering
  • Johnson Controls is committed to reimagining the performance of buildings to serve people, places, and the planet

Company Specialties:

  • Engineering
  • Manufacturing Operations
  • Sales
  • Building Automation
  • Fire & Hazard Protection
  • Industrial Refrigeration
  • HVAC
  • Security
  • and Sustainability

Company Website: www.johnsoncontrols.com

ASSUMPTION: Johnson Controls is a well-established company with a strong focus on innovation and sustainability in the building technologies sector.

πŸ“Š Role Analysis

Career Level: This role is at the Director level, reporting directly to the Vice President of North America Parts.

Reporting Structure: The Director will oversee teams across Product Management, Commercial, Sales, and Operations, with a total of approximately 50 direct reports.

Work Arrangement: This role is remote solely, with the expectation to travel 20-30% domestically and internationally to develop a firsthand understanding of local nuances and wider organizational challenges.

Growth Opportunities:

  • Potential to advance to a Vice President or higher-level role within the organization
  • Opportunities to gain experience in various aspects of the business, such as product management, sales, and operations
  • Chance to work on high-impact projects that drive significant business growth

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop leadership skills and gain experience in various aspects of the business.

🌍 Location & Work Environment

Office Type: Remote work environment with the expectation to travel 20-30% for business purposes.

Office Location(s): United States (Remote)

Geographic Context:

  • The United States offers a diverse and dynamic business environment for this role
  • The remote nature of the position allows for flexibility in work location
  • The role requires occasional travel to various locations within the United States and internationally

Work Schedule: Full-time (40 hours per week) with flexibility for remote work

ASSUMPTION: The remote work environment and occasional travel requirements provide a unique opportunity for candidates to balance work-life integration while driving significant business growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with a member of the HR team
  • Behavioral and situational interview with the hiring manager
  • Final interview with key stakeholders
  • Background check and offer extension

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Leadership and team management abilities
  • Communication and influencing skills
  • Industry knowledge and understanding of the building technologies market

Application Tips:

  • Highlight your relevant experience and achievements in aftermarket parts sales and leadership roles
  • Tailor your resume to emphasize skills and experiences that match the required and preferred qualifications listed in the job description
  • Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
  • Demonstrate your understanding of the building technologies market and Johnson Controls' business during the interview

ATS Keywords: Aftermarket parts sales, leadership, strategic planning, pricing strategy, channel development, team management, data analysis, customer relationship management, organizational transformation

ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership, and industry knowledge to ensure a strong fit for the position.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • CRM software (e.g., Salesforce, Microsoft Dynamics 365)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The tools and technologies required for this role are standard for the industry and will be familiar to candidates with relevant experience.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Customer focus
  • Innovation
  • Performance
  • One Johnson Controls

Work Style:

  • Collaborative and team-oriented
  • Results-driven and accountable
  • Adaptable and open to change
  • Customer-centric and focused on delivering exceptional customer experiences

Self-Assessment Questions:

  • Do you thrive in a collaborative and team-oriented work environment?
  • Are you results-driven and accountable for your actions and decisions?
  • Are you adaptable and open to change, particularly in a dynamic and evolving business landscape?
  • Are you customer-centric and committed to delivering exceptional customer experiences?

ASSUMPTION: Johnson Controls values a work environment that fosters collaboration, innovation, and a customer-centric mindset, with a strong focus on delivering results and driving business growth.

⚠️ Potential Challenges

  • Managing a large and diverse team with varying levels of experience and expertise
  • Balancing strategic thinking and tactical execution in a fast-paced and dynamic business environment
  • Occasional travel requirements for business purposes
  • Navigating a large and complex organization with multiple functions and business units

ASSUMPTION: The successful candidate will possess strong leadership, strategic thinking, and team management skills to overcome these potential challenges and drive significant business growth.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other Director-level positions in the industry by focusing specifically on aftermarket parts sales and growth within the North American market
  • Johnson Controls' focus on sustainability and innovation sets it apart from other companies in the building technologies sector
  • Career progression in this role may lead to opportunities in various functions and business units within the organization, providing a diverse and dynamic career path

ASSUMPTION: This role offers a unique opportunity to drive significant business growth in a specific area of the company's operations, with potential for career advancement and exposure to various aspects of the business.

πŸ“ Sample Projects

  • Developing and implementing a pricing strategy that meets margin goals and leverages the part’s life cycle
  • Guiding the Channel Development team to enable commercial activities through effective marketing, training, and inside sales strategies and execution
  • Establishing forums for cross-product-services-parts collaboration to drive business growth

ASSUMPTION: These sample projects highlight the strategic and tactical nature of the role, focusing on driving business growth through various initiatives and collaborations.

❓ Key Questions to Ask During Interview

  • Can you describe the most significant challenges facing the North America Parts business, and how this role will address them?
  • How does this role collaborate with other functions and business units within Johnson Controls to drive business growth?
  • What opportunities exist for career growth and development within this role and the organization?
  • How does Johnson Controls support work-life integration for employees in remote and hybrid work arrangements?
  • What are the key priorities for this role in the first 90 days, and how will success be measured?

ASSUMPTION: Asking these questions will help candidates better understand the role, the organization, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant experience and skills, particularly in aftermarket parts sales, leadership, and strategic planning
  • Prepare a cover letter that demonstrates your understanding of the role, the company, and your fit for the position
  • Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.