Director of Account Services

📌 Core Information

🔹 Job Title: Director of Account Services

🔹 Company: Advantage Ambulance

🔹 Location: Riverside, California, United States

🔹 Job Type: On-site

🔹 Category: Hospitals and Health Care

🔹 Date Posted: March 29, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Overseeing the accounts receivables department
• Ensuring compliance with HIPAA regulations
• Managing patient claims for optimal reimbursement
• Developing and presenting new company policies

ASSUMPTION: Based on the job description, the Director of Account Services is a leadership role that demands both strategic oversight and operational excellence in managing financial aspects of medical billing.

📋 Key Responsibilities

✅ Conduct routine business and management tasks related to billing center activities.

✅ Hire, discharge, promote, demote, or discipline personnel with HR.

✅ Develop policies and procedures for COO approval.

✅ Ensure all billing practices comply with industry standards and contracts.

✅ Maintain updated contracts for timely billing and reimbursement.

✅ Ensure the accountability and capabilities of direct subordinates.

✅ Support and enforce company policies related to the role.

✅ Ensure compliance with employment rules and regulations.

✅ Implement effective quality control to achieve customer satisfaction.

✅ Ensure services are delivered timely and cost-effectively.

ASSUMPTION: Responsibilities include significant authority over billing operations, requiring both leadership skills and regulatory knowledge.

🎯 Required Qualifications

Education: Bachelor's degree in business, liberal arts, or a related field. An advanced degree in business administration or finance is preferred.

Experience: Significant work experience in account services, ideally within healthcare, may substitute for academic qualifications.

Required Skills:

• Account Management
• Billing & Compliance
• Customer Service

Preferred Skills:

• CPC or CCS certification
• Advanced knowledge of Medical Terminology

ASSUMPTION: A strong foundation in healthcare billing and account management is critical, supplemented by leadership experience.

💰 Compensation & Benefits

Salary Range: From $100,000.00 to $125,000.00 per year

Benefits:

• 401(k) plan
• Comprehensive health benefits (medical, dental, vision)
• Paid time off and flexible schedule

Working Hours: Standard 40-hour work week with potential for flexible scheduling

ASSUMPTION: Compensation is competitive within the healthcare industry, reflecting the role's responsibilities and regional cost of living.

📌 Applicant Insights

🔍 Company Context

Industry: Advantage Ambulance operates within the Hospitals and Health Care sector, focusing on non-emergency medical transportation services.

Company Size: 11-50 employees, indicating a close-knit work environment with opportunities for impactful contributions.

Founded: 2014, with a significant growth trajectory resulting in CAAS accreditation by 2016.

Company Description:

• Headquartered in Riverside, with operations in San Diego & Riverside.
• Known for high-quality care and customer satisfaction.
• Among the few accredited by the Commission on Accreditation of Ambulance Services.

Company Specialties: Not specified, but likely includes medical transport and emergency services.

Company Website: http://www.advantageambulancesd.com

ASSUMPTION: The company is a reputable player in its niche, with a focus on quality service and compliance.

📊 Role Analysis

Career Level: Senior management, indicative of high strategic and operational influence.

Reporting Structure: Reports likely to the COO, with significant autonomy.

Work Arrangement: On-site, with close interaction with administrative staff and departments.

Growth Opportunities:

• Leadership development within the healthcare management sector
• Engagement in strategic policy development
• Potential for broader operational responsibility

ASSUMPTION: This role presents significant opportunities for career growth in healthcare administration and financial management.

🌍 Location & Work Environment

Office Type: Administrative, conducive to team collaboration and oversight.

Office Location(s): Located in Riverside and San Diego, CA.

Geographic Context:

• Accessible urban location in Riverside, CA, known for its medical and educational institutions.
• Proximity to Southern California's major transport and logistics hubs.
• Dynamic cultural and economic environment.

Work Schedule: Standard workweek, with potential flexibility for managerial decision-making.

ASSUMPTION: The on-site presence is critical for effective leadership and oversight in this role.

💼 Interview & Application Insights

Typical Process:

• Initial interview with HR and department leads
• Formal orientation and onboarding
• Comprehensive on-the-job training

Key Assessment Areas:

• Leadership and management capabilities
• Expertise in healthcare billing and compliance
• Ability to develop and implement policies

Application Tips:

• Highlight leadership experience in account management
• Emphasize understanding of HIPAA and healthcare regulations
• Demonstrate ability to lead and motivate teams

ATS Keywords: Account Management, Billing, Compliance, Healthcare, Leadership, Policy Development

ASSUMPTION: A targeted resume focusing on leadership and industry-specific skills will optimize applicant profiles for this role.

🛠️ Tools & Technologies

• Healthcare Information Management Systems
• Billing and Coding Software
• Data Analytics Tools

ASSUMPTION: Familiarity with industry-standard healthcare technologies and software will be advantageous for fulfilling role responsibilities.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality care and customer satisfaction
• Integrity in billing and compliance processes
• Continuous improvement and learning

Work Style:

• Proactive and strategic in decision making
• Effective collaborator and communicator
• Detail-oriented with strong analytical skills

Self-Assessment Questions:

• How do you ensure compliance in healthcare billing?
• Describe an innovative solution you've implemented in account management.
• What strategies do you use to motivate and lead your team?

ASSUMPTION: The cultural fit for this role is crucial, favoring candidates who exhibit a strong sense of responsibility and alignment with company values.

⚠️ Potential Challenges

• Maintaining compliance with evolving healthcare regulations
• Enhancing reimbursement processes amidst industry changes
• Balancing operational demands with strategic planning
• Navigating HIPAA complexities in administrative practices

ASSUMPTION: Experience in managing the dynamic and regulatory-driven environment of healthcare billing will mitigate potential role challenges.

📈 Similar Roles Comparison

• Differences in scope when compared to smaller healthcare setups
• Enhanced focus on compliance and strategic policy development
• Broader operational responsibilities versus mid-level management roles

ASSUMPTION: The role carries higher strategic importance compared to mid-level positions within the industry.

📝 Sample Projects

• Implement a new billing system integrating compliance and efficiency
• Lead a team to streamline patient claim processes for faster reimbursement
• Develop a training module for billing compliance standards

ASSUMPTION: Projects will likely align with industry advancements and company growth goals, providing scope for innovation and efficiency improvement.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing your billing department today?
• How does the company support ongoing professional development?
• Can you describe the company's culture and team dynamics?
• What are the immediate priorities for this role?
• How does the company measure success for the Account Services department?

ASSUMPTION: Asking insightful questions showcases interest and alignment with company expectations and department goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the company’s career portal.
• Prepare a resume highlighting relevant experience and leadership skills.
• Include a cover letter detailing your understanding of the role and company.
• Gather references to help demonstrate your suitability for the role.
• Be ready to discuss strategic initiatives and industry knowledge during interviews.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.