📌 Core Information
🔹 Job Title: Director of Creative Services
🔹 Company: Oak View Group
🔹 Location: Reading, Pennsylvania
🔹 Job Type: Full-Time
🔹 Category: Entertainment Providers
🔹 Date Posted: May 27, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading the development and execution of in-venue entertainment and creative services content
- Overseeing venue branding, fan engagement, and storytelling across live events and digital platforms
- Collaborating with various teams to integrate brand messaging and partner activations into live events
- Managing and mentoring a creative services team
- Working flexible hours, including evenings, weekends, and holidays
ASSUMPTION: This role requires a high level of creativity, strong project management skills, and the ability to thrive in a fast-paced, collaborative team environment.
📋 Key Responsibilities
✅ Develop and execute all aspects of in-game entertainment, including scripting, music, lighting, video content, crowd prompts, promotions, and timing
✅ Lead game night production teams, including stage managers, DJs, hosts, mascots, and other performance staff
✅ Create show rundowns and ensure flawless execution of all production elements across various event types
✅ Collaborate with marketing, sponsorship, and ticketing teams to integrate brand messaging and partner activations into live events
✅ Serve as creative lead with internal staff to develop sales, marketing, and event services collateral
✅ Prepare creative briefs, manage work orders, prioritize, and assign work to the Designer and Production Artists
✅ Implement quality standards and approval flow of creative assets
✅ Traffic all approved assets to the stakeholder or third party upon completion
✅ Duties as assigned
✅ Frequent bending, lifting 15-20 pounds, sitting, exposure to multiple external elements, extensive walking throughout the building, long periods of standing
ASSUMPTION: This role involves physical demands and requires the ability to work flexible hours, including evenings, weekends, and holidays.
🎯 Required Qualifications
Education: Not specified
Experience: 5 to 7 years in Creative Services; 3 - 5 plus years in a Supervisory Role, preferably in the Entertainment/Hospitality/Sports Management Industries
Required Skills:
- Excellent written and verbal skills in both English and Spanish
- Passion for creating unique experiences to enhance the brand of the company
- Must be able to maintain confidentiality and use utmost discretion when privy to sensitive information
- Must have strong project management experience
- Must be self-directed and able to work independently, while also flourishing in a fast-paced collaborative team environment
- Excellent project management and communication skills
- Proven track record of balancing multiple projects simultaneously through successfully
- Must be adaptable with the ability to work under pressure to meet deadlines
Preferred Skills: Not specified
ASSUMPTION: Candidates with experience in the entertainment or sports management industries and a strong portfolio showcasing their creative services work will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: $60,300 - $62,500 per year
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Savings Plan
- 401(k) Matching
- Paid Time Off (vacation days, sick days, and 11 holidays)
Working Hours: Full-time, with flexible hours including evenings, weekends, and holidays
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual salary may vary based on individual qualifications and company discretion.
📌 Applicant Insights
🔍 Company Context
Industry: Entertainment Providers
Company Size: 5,001-10,000 employees
Founded: Not specified
Company Description:
- Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry
- Offers an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet
Company Specialties:
- Arena and Stadium Alliance
- Consulting
- Sponsorships and Partnerships
- Hospitality
- Live Entertainment
- Business Development
- Food Service
- Catering
- Live Events
- Concerts
- Sporting Events
- Professional Sports
- Conferences
- Sustainability
- Booking & Content Development
- Premium Sales
- Parking & Mobility Services
- Public Safety
- Public Health & Sanitization
- Venue Management & Development
Company Website: http://www.oakviewgroup.com
ASSUMPTION: Oak View Group is a well-established company with a strong presence in the entertainment industry, offering a wide range of services and opportunities for career growth.
📊 Role Analysis
Career Level: Mid-level to senior management
Reporting Structure: This role will oversee the creative services team for the Santander Arena, the ECHL Reading Royal, and will lead a team
Work Arrangement: Full-time, with flexible hours including evenings, weekends, and holidays
Growth Opportunities:
- Potential for career advancement within the creative services department or other departments within the company
- Opportunity to work on high-profile events and projects
- Chance to develop leadership and management skills by overseeing a team
ASSUMPTION: This role offers significant growth opportunities for the right candidate, including the chance to work on high-profile events and develop leadership skills.
🌍 Location & Work Environment
Office Type: On-site, with flexible hours
Office Location(s): 700 Penn Street, Reading, Pennsylvania
Geographic Context:
- Reading, Pennsylvania is located in Berks County, approximately 60 miles northwest of Philadelphia
- The area offers a mix of urban and rural environments, with access to outdoor recreation, cultural attractions, and a variety of dining and entertainment options
- The cost of living in Reading is generally lower than in larger metropolitan areas
Work Schedule: Full-time, with flexible hours including evenings, weekends, and holidays
ASSUMPTION: The work environment for this role is fast-paced and dynamic, with a focus on collaboration and creativity. The flexible hours may require working evenings, weekends, and holidays, depending on event schedules.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Final interview with key stakeholders
- Background check and reference check
- Job offer
Key Assessment Areas:
- Creativity and innovation
- Project management skills
- Communication and collaboration skills
- Adaptability and problem-solving skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include specific examples of your creative services work and how you've successfully managed projects in the past
- Demonstrate your passion for creating unique experiences and enhancing the brand of a company
- Prepare questions to ask the interviewer about the company, the team, and the role to show your interest and engagement
ATS Keywords: Creative Services, Project Management, Event Production, Team Leadership, Communication, Bilingual, Brand Engagement, Storytelling, Collaboration, Adaptability, Attention to Detail, Time Management, Confidentiality, Problem Solving, Creativity, Customer Engagement
ASSUMPTION: The application process for this role may involve multiple interviews and assessments to evaluate the candidate's creativity, project management skills, and cultural fit.
🛠️ Tools & Technologies
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and events the candidate works on.
👔 Cultural Fit Considerations
Company Values:
- Strengthened by our Differences. United to Make a Difference
- Equal Opportunity Employer
Work Style:
- Collaborative and creative
- Fast-paced and dynamic
- Adaptable and flexible
Self-Assessment Questions:
- Do you thrive in a fast-paced, collaborative team environment?
- Are you adaptable and able to work under pressure to meet deadlines?
- Do you have a passion for creating unique experiences and enhancing the brand of a company?
ASSUMPTION: Candidates who are adaptable, creative, and passionate about creating unique experiences will be a strong fit for this role and the company's culture.
⚠️ Potential Challenges
- Managing multiple projects simultaneously and meeting tight deadlines
- Working flexible hours, including evenings, weekends, and holidays
- Maintaining confidentiality and using utmost discretion when privy to sensitive information
- Adapting to changes in event schedules and priorities
ASSUMPTION: This role may present challenges related to managing multiple projects, working flexible hours, and maintaining confidentiality. Successful candidates will be adaptable, organized, and able to thrive in a fast-paced environment.
📈 Similar Roles Comparison
- This role is similar to other Creative Services Director positions in the entertainment industry, but may have a greater focus on in-venue entertainment and event presentation
- Compared to related roles, this position may offer unique opportunities to work on high-profile events and develop leadership skills
- Career path for this role may include advancement within the creative services department or other departments within the company
ASSUMPTION: This role offers unique opportunities and challenges compared to similar roles in the entertainment industry, with a focus on in-venue entertainment and event presentation.
📝 Sample Projects
- Developing and executing in-game entertainment for a sporting event, including scripting, music, lighting, video content, crowd prompts, promotions, and timing
- Creating show rundowns and ensuring flawless execution of all production elements across various event types
- Collaborating with marketing, sponsorship, and ticketing teams to integrate brand messaging and partner activations into live events
ASSUMPTION: The specific projects for this role may vary depending on the events and initiatives the candidate works on, but will generally involve developing and executing creative services content for live events.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits into the organization?
- What are the most challenging aspects of this role, and how have previous incumbents succeeded in meeting those challenges?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 90 days?
- How does the company foster a culture of inclusivity and diversity?
ASSUMPTION: Asking thoughtful questions during the interview process can help candidates better understand the role, the team, and the company culture, and demonstrate their interest and engagement.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare questions to ask the interviewer about the company, the team, and the role to show your interest and engagement
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
