📌 Core Information
🔹 Job Title: Director of Digital Communications
🔹 Company: Achieva
🔹 Location: Pittsburgh, PA
🔹 Job Type: Full-Time/Hybrid
🔹 Category: Nonprofit, Individual and Family Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Strategic leadership in digital communication efforts
- Development and implementation of comprehensive digital strategies
- Content creation and management across various platforms
- Collaboration with cross-functional teams
- Data-driven decision making and performance analysis
ASSUMPTION: This role requires a balance of creativity and analytical skills, with a strong focus on digital trends and audience engagement.
📋 Key Responsibilities
✅ Develop and implement digital communication strategies aligned with organizational goals
✅ Lead creation and distribution of engaging, on-brand content across various platforms
✅ Manage a strategic social media content calendar
✅ Collaborate with the Communications Manager to develop scalable video and content frameworks
✅ Optimize website content and user experience (UX)
✅ Monitor digital trends and experiment with innovative tools and tactics
✅ Track and analyze digital KPIs; prepare regular performance reports
✅ Ensure brand consistency across all digital channels
✅ Manage email marketing strategy, including audience segmentation, list growth, content creation, and campaign performance
✅ Support broader marketing and advancement initiatives
✅ Work closely with the Communications Manager to troubleshoot digital issues and uphold IT and brand standards
✅ Perform additional duties as assigned to support the success of the Advancement team
ASSUMPTION: This role requires strong project management skills and the ability to juggle multiple tasks and deadlines.
🎯 Required Qualifications
Education: Associate's or Bachelor's degree in Communications, Marketing, Digital Media, or a related field
Experience: Minimum of 3 years of experience in digital communications, social media marketing, or a related field
Required Skills:
- Proven success in growing and engaging audiences across major social media platforms
- In-depth knowledge of platform algorithms, audience behavior, and current digital trends
- Proficiency in developing and managing paid digital ad campaigns
- Excellent writing, editing, and overall communication skills tailored to diverse digital platforms
- Hands-on experience with email marketing tools, website content management systems (CMS), and SEO best practices
Preferred Skills:
- Leadership or team management experience
- Working knowledge of HTML and graphic design tools (e.g., Adobe Creative Suite or Canva)
ASSUMPTION: Candidates with experience in the nonprofit sector and familiarity with fundraising strategies may have an advantage.
💰 Compensation & Benefits
Salary Range: $68,000 - $72,000 (Salary/Exempt)
Benefits:
- Health Coverage: Medical, dental, and vision plans with minimal employee monthly contributions and low deductibles
- Insurance Benefits: Achieva fully covers term life insurance, accidental death insurance, and long-term disability
- Retirement Savings: Achieva contributes to your 403(b) retirement plan after one year of service, regardless of employee contributions
- Employee Assistance Program: Access to support services for personal and professional challenges
- Generous Time Off: Paid time off and holiday pay to help you recharge and maintain work-life balance
Working Hours: Full-time, hybrid work arrangement with a flexible schedule
ASSUMPTION: The salary range provided is based on industry standards for similar roles in the nonprofit sector in the Pittsburgh area.
📌 Applicant Insights
🔍 Company Context
Industry: Achieva operates in the Individual and Family Services sector, focusing on supporting people with disabilities and their families.
Company Size: Achieva is a mid-sized nonprofit with 501-1,000 employees, providing a supportive and collaborative work environment.
Founded: Achieva was founded in 1951 and has been committed to the support and inclusion of those with disabilities for over 70 years.
Company Description:
- Achieva envisions a community where all people with disabilities lead lives of personal significance
- The organization advocates with, empowers, and supports people with disabilities and their families throughout their lives
- Achieva's core values include respect, passion, ethics, change, and team
- The strategic priorities focus on person-centered practices, advocacy, impact, staff development, diversity, technology, and advancement
Company Specialties:
- Advocacy
- Family Supports
- Home Care
- Family Trust
- Early Intervention
- Disability Healthcare Initiative
- Recreational Activities
- Representative Payee
- Residential Supports
- Preschool Readiness
- A Home of My Own
- Employment Supports
- Community Homes
- Benefits Counseling
Company Website: http://www.achieva.info
ASSUMPTION: Achieva's mission-driven focus and comprehensive range of services make it an attractive employer for candidates seeking to make a difference in the lives of others.
📊 Role Analysis
Career Level: This role is at the mid-career level, requiring a balance of strategic thinking and hands-on execution.
Reporting Structure: The Director of Digital Communications reports directly to the Communications Manager and works closely with the Advancement team.
Work Arrangement: This is a hybrid role, with a flexible work arrangement that combines on-site and remote work.
Growth Opportunities:
- Potential to advance to a leadership role within the Communications or Advancement team
- Opportunities to expand digital communication strategies and team management responsibilities
- Chance to contribute to Achieva's strategic priorities and impact the organization's overall mission
ASSUMPTION: Achieva's mid-sized nonprofit structure offers ample opportunities for growth and development within the organization.
🌍 Location & Work Environment
Office Type: Achieva's main office is located in Pittsburgh, PA, with a hybrid work arrangement that combines on-site and remote work.
Office Location(s): 711 Bingham St., Pittsburgh, PA 15203, US and 5129 Route 30, Greensburg, Pennsylvania 15601, US
Geographic Context:
- Pittsburgh is the second-largest city in Pennsylvania, with a diverse economy and a rich cultural scene
- The city is home to numerous nonprofit organizations, offering ample networking opportunities
- Pittsburgh's cost of living is relatively affordable compared to other major cities in the Northeast
Work Schedule: Full-time, hybrid work arrangement with a flexible schedule that accommodates both on-site and remote work
ASSUMPTION: Achieva's hybrid work arrangement offers a balance between the structure of an on-site office environment and the flexibility of remote work.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the provided link
- Phone or video screening with the Hiring Manager
- In-person or virtual interview with the Communications Manager and other team members
- Final interview with the Director of Advancement
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Digital communication and social media marketing skills
- Strategic thinking and problem-solving abilities
- Project management and organizational skills
- Adaptability and flexibility in a hybrid work environment
- Alignment with Achieva's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your digital communication and social media marketing skills
- Include specific examples of your experience growing and engaging audiences on social media platforms
- Demonstrate your understanding of Achieva's mission and how your skills align with the organization's goals
- Prepare for behavioral interview questions that focus on your problem-solving skills and adaptability in a hybrid work environment
ATS Keywords: Digital Communications, Social Media Marketing, Content Creation, SEO, SEM, Email Marketing, Data Analysis, Audience Engagement, Brand Consistency, Leadership, Video Production, Graphic Design, HTML, Communication Skills, User Experience, Digital Trends
ASSUMPTION: Achieva's interview process is designed to assess both technical skills and cultural fit, ensuring a strong match between the candidate and the organization.
🛠️ Tools & Technologies
- Social media management platforms (e.g., Hootsuite, Buffer, Sprout Social)
- Email marketing tools (e.g., Mailchimp, Constant Contact, HubSpot)
- Website content management systems (e.g., WordPress, Drupal, Joomla)
- SEO and analytics tools (e.g., Google Analytics, SEMrush, Ahrefs)
- Graphic design tools (e.g., Adobe Creative Suite, Canva)
- Video editing and production software (e.g., Adobe Premiere Pro, iMovie, Final Cut Pro)
ASSUMPTION: Familiarity with industry-standard tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Respect: Value and celebrate everyone
- Passion: Be dedicated to Achieva’s mission and vision
- Ethics: Infuse integrity, quality, and best practices in everything we do
- Change: Embrace and drive innovation toward inclusive person-centered practices
- Team: Inspire, challenge, and support each other
Work Style:
- Collaborative and supportive team environment
- Flexible and adaptable to changing priorities and deadlines
- Mission-driven and focused on making a positive impact on the lives of others
- Data-driven and analytical, with a strong focus on continuous improvement
Self-Assessment Questions:
- How do you demonstrate respect and empathy for diverse audiences in your digital communication strategies?
- Can you provide an example of a time when you drove innovation and change in a digital communication project?
- How do you balance creativity and data-driven decision making in your content development process?
ASSUMPTION: Achieva's cultural fit considerations focus on candidates who align with the organization's mission and values, and who can thrive in a collaborative and supportive work environment.
⚠️ Potential Challenges
- Managing multiple digital communication channels and platforms simultaneously
- Keeping up with the fast-paced evolution of digital trends and algorithms
- Balancing the need for creativity and innovation with data-driven decision making
- Adapting to a hybrid work environment and maintaining productivity and engagement
- Ensuring brand consistency across all digital channels and platforms
ASSUMPTION: These challenges require strong organizational skills, adaptability, and a proactive approach to problem-solving.
📈 Similar Roles Comparison
- Compared to related roles in the nonprofit sector, this position offers a unique blend of strategic leadership and hands-on execution
- Unlike roles in the for-profit sector, this role focuses on driving engagement and support for a mission-driven organization rather than direct revenue generation
- Career progression in this role may involve advancing to leadership positions within the Communications or Advancement team, rather than transitioning to a different industry
ASSUMPTION: This role offers a distinct set of challenges and opportunities compared to similar roles in other sectors, requiring a unique skill set and mindset.
📝 Sample Projects
- Developing and implementing a comprehensive social media strategy to increase engagement and reach for a fundraising campaign
- Creating and managing a content calendar to ensure consistent, on-brand messaging across all digital channels during a major organizational event
- Optimizing website content and user experience to improve SEO performance and drive more organic traffic
ASSUMPTION: These sample projects demonstrate the range of responsibilities and the strategic thinking required for success in this role.
❓ Key Questions to Ask During Interview
- How does this role contribute to Achieva's overall mission and strategic priorities?
- Can you describe the team structure and dynamics within the Communications and Advancement teams?
- How does Achieva support the professional development and growth of its employees?
- What are the biggest challenges facing the digital communication efforts at Achieva, and how can this role address them?
- How does Achieva measure the success of its digital communication campaigns, and what key performance indicators (KPIs) are most important?
ASSUMPTION: These interview questions help assess the organization's culture, priorities, and expectations for this role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your digital communication and social media marketing skills
- Prepare for behavioral interview questions that focus on your problem-solving skills and adaptability in a hybrid work environment
- Research Achieva's mission and values, and be prepared to discuss how your skills and experience align with the organization's goals
- Follow up with the Hiring Manager one week after submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
