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Director of External Partnerships & Campus Support

Texas A&M University System
Full-time
On-site
Waco, Texas, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of External Partnerships & Campus Support

πŸ”Ή Company: Texas A&M University System

πŸ”Ή Location: Waco, TX

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Education Management

πŸ”Ή Date Posted: July 7, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing day-to-day operations at Tarleton State Waco and Texas A&M-RELLIS
  • Fostering community engagement in and around Waco and Bryan
  • Supporting the growth of associated programs and student success
  • Supervising professional staff, graduate assistants, and student workers
  • Serving as a liaison between various departments and community colleges

ASSUMPTION: This role requires a high level of organizational skills, strong communication, and the ability to multitask and work collaboratively with others.

πŸ“‹ Key Responsibilities

βœ… Serve as the primary representative for engagement in local organizations and volunteer opportunities in both the Waco and Bryan communities

βœ… Serve as a liaison to community colleges for transfer support and pathways/partnerships

βœ… Effectively oversee day-to-day operations of the Tarleton State Waco and Bryan off-campus instructional sites

βœ… Serve as the primary Tarleton State representative serving to strengthen institutional relationships and programmatic growth

βœ… Serve as an on-site resource for adjuncts, traveling faculty, resident faculty, and staff

βœ… Serve as an effective and encouraging resource for students in Waco and Bryan to and through their Tarleton State journey

βœ… Serve as the liaison to the Division of Student Engagement and Success in the facilitation of associated services and programs

βœ… Complete all administrative duties, including but not limited to monitoring enrollment, persistence, and completion, in a timely manner

βœ… Advance and improve persistence and completion outcomes of students designated/assigned to Tarleton State Waco and Texas A&M-RELLIS

βœ… Supervise staff, graduate assistants, and student workers reporting to the Division of External Operations supporting Waco and Bryan

βœ… Represent the Assistant Vice President of External Operations at meetings and events as needed

βœ… Perform other duties as assigned

ASSUMPTION: This role involves a significant amount of coordination, communication, and supervision, requiring strong organizational and leadership skills.

🎯 Required Qualifications

Education: Bachelor’s degree in education, applicable field, or equivalent combination of education and experience

Experience: Ten years of related experience

Required Skills:

  • Experience with staff selection, training, scheduling, supervision, and evaluation
  • Knowledge of university policies and procedures
  • Strong verbal and written communication skills, including strong interpersonal and organizational skills
  • Ability to work with sensitive information and maintain confidentiality
  • Ability to multitask and work cooperatively and collaboratively with others
  • Knowledge of word processing, spreadsheet, and database applications
  • Ability to work nights or weekends when needed

Preferred Skills:

  • Experience in higher education or a related field
  • Bilingual or multilingual skills

ASSUMPTION: Candidates with experience in higher education or a related field may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $65,370 to $92,831 per year

Benefits:

  • Family Education Benefit (Tuition Scholarship)
  • Masters Educational Assistance
  • Fully covered employee health insurance
  • Dental insurance
  • Vision insurance
  • Retirement and insurance programs
  • Paid sick leave
  • Holiday pay
  • Vacation
  • Longevity pay
  • Paid birthday leave
  • Complimentary tickets to athletic and performing fine arts events
  • Staff gym membership discount

Working Hours: Monday to Friday, 9 AM to 6 PM, or as work requirements indicate

ASSUMPTION: The salary range is based on the target base annual salary provided in the job description and may be negotiable based on funding availability and candidate experience/skillset.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Education Management

Company Size: 501-1,000 employees

Founded: 1876

Company Description:

  • Texas A&M University System is one of the largest higher education systems in the nation, with a budget of $4.7 billion and more than 140,000 students
  • The system consists of 11 universities, seven state agencies, and a comprehensive health science center
  • The system's universities are located across Texas, with Tarleton State University being one of them

Company Specialties:

  • Education
  • Research
  • Public Service

Company Website: http://pvam.edu

ASSUMPTION: Texas A&M University System is a large and diverse organization with many opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Mid-level management

Reporting Structure: Reports directly to the Assistant Vice President of External Operations

Work Arrangement: On-site, with primary work hours of Monday to Friday, 9 AM to 6 PM, or as work requirements indicate

Growth Opportunities:

  • Potential to advance within the Division of External Operations or other departments within the university system
  • Opportunities to gain experience in higher education administration and management
  • Possibility to work on special projects or initiatives that may lead to additional responsibilities or recognition

ASSUMPTION: This role offers opportunities for professional growth and development within the higher education sector.

🌍 Location & Work Environment

Office Type: On-site, with primary work hours of Monday to Friday, 9 AM to 6 PM, or as work requirements indicate

Office Location(s): Waco, Texas

Geographic Context:

  • Waco is located in central Texas, approximately 90 miles south of Dallas and 180 miles north of Houston
  • The city has a population of over 130,000 people and is known for its diverse culture and rich history
  • Waco is home to several institutions of higher education, including Tarleton State University and Baylor University

Work Schedule: Monday to Friday, 9 AM to 6 PM, or as work requirements indicate

ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on student success and community engagement.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening of applications
  • Phone or video screening interview
  • On-campus or virtual interview with hiring manager and/or panel
  • Background check and reference check
  • Final decision and offer

Key Assessment Areas:

  • Communication skills
  • Organizational skills
  • Leadership and supervisory skills
  • Knowledge of higher education policies and procedures
  • Ability to work collaboratively and effectively with others

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Provide specific examples of your experience in staff supervision, community engagement, and operations management
  • Demonstrate your understanding of the higher education sector and the unique challenges and opportunities it presents

ATS Keywords: External Partnerships, Campus Support, Community Engagement, Operations Management, Staff Supervision, Higher Education, Student Success, Community Colleges, Transfer Support, Pathways, Partnerships

ASSUMPTION: The application process may take several weeks, and it is essential to follow up with the hiring manager if you have not heard back after the expected timeline.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software
  • Learning Management System (LMS) software
  • Student Information System (SIS) software

ASSUMPTION: Proficiency in Microsoft Office Suite and relevant higher education software is required for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellence in all endeavors
  • Integrity and ethical behavior
  • Diversity and inclusion
  • Accountability and transparency
  • Collaboration and teamwork

Work Style:

  • Fast-paced and dynamic
  • Focus on student success and community engagement
  • Collaborative and team-oriented
  • Data-driven and results-oriented
  • Self-Assessment Questions:

    • Do you thrive in a fast-paced, dynamic work environment focused on student success and community engagement?
    • Are you an effective communicator with strong interpersonal and organizational skills?
    • Do you have experience supervising staff and working collaboratively with others?
    • Are you comfortable working with sensitive information and maintaining confidentiality?
    • Do you have a strong understanding of higher education policies and procedures?

    ASSUMPTION: Candidates who are a strong cultural fit will have a better chance of success in this role and within the Texas A&M University System.

    ⚠️ Potential Challenges

    • Managing a diverse and dynamic workload, including operations, community engagement, and student support
    • Balancing the needs and priorities of various stakeholders, including students, faculty, staff, and community partners
    • Working with limited resources and tight deadlines
    • Navigating the unique challenges and opportunities of the higher education sector

    ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a commitment to student success and community engagement.

    πŸ“ˆ Similar Roles Comparison

    • This role is unique in its focus on external partnerships and campus support within the higher education sector
    • Similar roles may include Director of Student Affairs, Director of Admissions, or Director of Alumni Relations
    • Career paths for this role may include advancement within the Division of External Operations or other departments within the university system

    ASSUMPTION: This role offers a unique opportunity to gain experience in higher education administration and management, with potential for career growth and development.

    πŸ“ Sample Projects

    • Developing and implementing a new student engagement initiative to improve persistence and completion rates
    • Strengthening partnerships with community colleges to expand transfer support and pathways
    • Planning and executing a successful community engagement event, such as a career fair or open house

    ASSUMPTION: These sample projects demonstrate the diverse and dynamic nature of this role, requiring strong organizational skills, effective communication, and a commitment to student success and community engagement.

    ❓ Key Questions to Ask During Interview

    • What are the most significant challenges facing the Division of External Operations, and how can this role address them?
    • How does this role collaborate with other departments and divisions within the university system?
    • What opportunities are there for professional growth and development within the Division of External Operations or other departments?
    • How does the university system support work-life balance for its employees?
    • What are the most important priorities for the first 90 days in this role?

    ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.

    πŸ“Œ Next Steps for Applicants

    To apply for this position:

    • Submit your application through this link
    • Tailor your resume and cover letter to highlight relevant experience and skills for this role
    • Provide specific examples of your experience in staff supervision, community engagement, and operations management
    • Demonstrate your understanding of the higher education sector and the unique challenges and opportunities it presents
    • Follow up with the hiring manager if you have not heard back after the expected timeline

    ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.