🔹 Job Title: Director of Growth Operations
🔹 Company: Delivery Hero
🔹 Location: Dubai, United Arab Emirates
🔹 Job Type: Full-time
🔹 Category: Director, Growth, Operations
🔹 Date Posted: April 21, 2025
🔹 Experience Level: 12-15 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role is highly strategic and involves working cross-functionally with various teams to drive marketplace growth through affordability initiatives.
✅ Define talabat's affordability growth strategy for partner discounts and pricing optimization
✅ Lead business case development, prioritization frameworks, and success metrics for all initiatives
✅ Partner closely with product, tech, and analytics teams to shape the pricing and discounting product roadmap
✅ Own the commercial playbook for affordability campaigns, including segmentation, targeting, and ROI optimization
✅ Build scalable execution plans in partnership with regional and local commercial teams
✅ Design sales enablement toolkits, discount ops processes, and adoption plans for key affordability levers
✅ Lead rollout of key initiatives, ensuring alignment across product, sales, and marketing
✅ Develop deep insights into customer behavior, partner willingness to fund discounts, and pricing sensitivity
✅ Build pricing and discounting models to evaluate elasticity, profitability, and ROI
✅ Set up performance monitoring systems to track initiative impact and optimize over time
✅ Manage a team of 6 highly motivated project specialists across multiple topics of affordability
✅ Act as the cross-functional lead across Product, Finance, Marketing, Strategy, and Commercial teams
✅ Present strategic direction and initiative updates to C-level leadership and business unit heads
ASSUMPTION: This role requires a strong understanding of pricing mechanics, discounting dynamics, and partner incentives, as well as the ability to work effectively with various teams to drive strategic initiatives.
Education: Not specified (Assumed: Bachelor's degree or higher in a relevant field)
Experience: 12-15 years in high-growth businesses, with a focus on growth, pricing, or commercial strategy in eCommerce or food tech companies
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with a strong background in management consulting, pricing strategy, or growth in a marketplace/digital platform are highly preferred for this role.
Salary Range: Not specified (Industry standard for a Director role in Dubai: AED 400,000 - 600,000 per annum)
Benefits:
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range is estimated based on industry standards for a Director role in Dubai, with consideration for the experience level and company size.
Industry: Food tech and online food delivery
Company Size: 10,001+ employees (Global presence, large-scale operations)
Founded: 2004 (Kuwait)
Company Description:
Company Specialties:
Company Website: http://www.deliveryhero.com
ASSUMPTION: Delivery Hero is a large, global company with a strong presence in the food tech and online food delivery industry. talabat is a key subsidiary operating in the Middle East region.
Career Level: Director (Senior leadership role)
Reporting Structure: Reports directly to the VP of Partner Growth
Work Arrangement: On-site (Dubai office)
Growth Opportunities:
ASSUMPTION: This role offers significant growth opportunities for the right candidate, including the chance to make a real impact on the business and develop leadership skills.
Office Type: Corporate office (Dubai)
Office Location(s): Oranienburger Straße 70, Berlin, Berlin 10117, DE (Global HQ); Dubai, United Arab Emirates (Regional HQ)
Geographic Context:
Work Schedule: Full-time (40 hours per week), with potential for flexible working arrangements
ASSUMPTION: The Dubai office offers a dynamic, multicultural work environment with ample opportunities for professional growth and development.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Affordability, Growth, Pricing, Discounting, Partner Incentives, Product Management, Agile Development, Execution, Communication, Influencing, Stakeholder Management, Team Leadership, Commercial Strategy, Performance Management
ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing strategic thinking, leadership, and technical skills related to pricing and discounting.
ASSUMPTION: The required tools and technologies for this role are standard for a corporate environment and may vary depending on the specific needs of the team and projects.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Delivery Hero values a fast-paced, collaborative work environment where employees can make a real impact on the business. Candidates should be comfortable working in a dynamic, high-growth setting and be able to adapt to change.
ASSUMPTION: This role presents several challenges, including managing a high-performing team, balancing strategic thinking with execution, and working effectively with various teams to drive cross-functional initiatives. Candidates should be comfortable working in a dynamic, fast-paced environment and be able to adapt to change.
ASSUMPTION: This role is unique in its focus on affordability initiatives and requires a specific set of skills and experiences related to pricing and discounting. Candidates should have a strong background in growth, pricing, or commercial strategy in eCommerce or food tech companies.
ASSUMPTION: These sample projects are representative of the types of initiatives the Director of Growth Operations may work on, focusing on strategic thinking, data analysis, and cross-functional collaboration.
ASSUMPTION: These interview questions are designed to provide insight into the role's strategic focus, cross-functional collaboration, priorities, and company culture. Candidates should ask thoughtful, informed questions to demonstrate their interest in and understanding of the position.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.