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Director of Marketing

PACS
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Marketing

πŸ”Ή Company: PACS

πŸ”Ή Location: Cooper River Post Acute, Mount Pleasant, SC

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Healthcare

πŸ”Ή Date Posted: April 23, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing marketing strategies to increase referrals and admissions
  • Building relationships with hospitals, physicians, and the community to drive awareness
  • Managing digital marketing, social media, and traditional advertising efforts
  • Enhancing the facility's reputation as a trusted, high-quality care provider
  • Tracking and analyzing marketing performance to optimize results

ASSUMPTION: This role requires a strategic thinker who understands both marketing and compassionate care, with a strong background in healthcare marketing, admissions, or business development.

πŸ“‹ Key Responsibilities

βœ… Develop and execute marketing strategies to increase referrals and admissions

βœ… Build relationships with hospitals, physicians, and the community to drive awareness

βœ… Manage digital marketing, social media, and traditional advertising efforts

βœ… Enhance the facility's reputation as a trusted, high-quality care provider

βœ… Track and analyze marketing performance to optimize results

βœ… Maintain a current listing of all resident care employee phone numbers

βœ… Plan, develop, organize, implement, evaluate, and direct the facility’s public relations and marketing programs and activities

βœ… Develop and maintain written policies and procedures that govern the release of information concerning the residents, employees, and/or the facility

βœ… Assist department directors in the development and use of marketing and public relations policies and procedures

βœ… Review the facility’s marketing and public relations policies and procedures at least annually and make changes as necessary

βœ… Assist in the development, implementation, and tracking of customer satisfaction surveys

βœ… Interpret the facility’s policies and procedures governing the release of information to employees, residents, family members, visitors, government agencies, etc.

βœ… Ensure that public information is accurate and fully descriptive

βœ… Organize and implement continuing internal communications

βœ… Schedule and participate in departmental meetings concerning marketing and public relations programs and activities

βœ… Provide creative support for activity and social services departments in developing resident programs, publications, etc.

βœ… Maintain an adequate liaison with families, residents, and community and civic leaders

βœ… Participate in community service and civic groups to obtain information and seek support of these groups in charitable activities on behalf of the facility

βœ… Contact the news media when new programs, promotions, etc., are implemented within the facility

βœ… Keep the Administrator informed of newspaper, radio, and television accounts of noteworthy items of general interest that may have an impact on the facility or the regulations that govern the facility

βœ… During emergencies, establish a public relations area to assure that the release of information is accurate and within the scope of established policies governing the release of information during emergency conditions

βœ… Assist department directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training, and orientation programs concerning the facility’s marketing and public relations programs and activities

βœ… Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility

βœ… Follow established ergonomics policies and procedures

βœ… Prepare a departmental operating budget for approval by the Administrator and allocate the resources to carry out programs and activities of the facility

βœ… Serve on various committees of the facility as directed by the Administrator

βœ… Maintain the confidentiality of all resident care information including protected health information

βœ… Report known or suspected incidents of unauthorized disclosure of such information

βœ… Interpret resident rights to the resident, family, and staff personnel as necessary or appropriate

ASSUMPTION: This role requires strong leadership skills, with the ability to work independently and manage a team. It also requires a strategic mindset to develop and execute marketing strategies that drive results.

🎯 Required Qualifications

Education: A Bachelor’s Degree from an accredited college/university, or equivalent (Five (5) years experience in marketing/public relations in a health care setting may be recognized in lieu of a Bachelor’s Degree.)

Experience: 5-10 years of experience in marketing, admissions, or business development, with a focus on healthcare or senior care.

Required Skills:

  • Proven experience in healthcare marketing, admissions, or business development
  • Strong relationship-building skills
  • Strategic thinking and planning
  • Leadership experience and team management
  • Proficiency in Microsoft Suite products

Preferred Skills:

  • Experience in senior care or nursing home marketing
  • Fluency in Spanish (or other languages spoken in the community)
  • Experience with CRM software and marketing automation tools

ASSUMPTION: Candidates with a strong background in healthcare marketing, admissions, or business development, along with proven leadership experience, will be best suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (Based on industry standards for a Director of Marketing in healthcare with 5-10 years of experience in Mount Pleasant, SC)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee assistance program
  • Tuition reimbursement

Working Hours: Full-time, Monday-Friday, 8:00 AM - 5:00 PM (with flexibility for evening and weekend events as needed)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Director of Marketing in healthcare with 5-10 years of experience in Mount Pleasant, SC. The actual salary may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: PACS is a leading provider of IT services and IT consulting, with a focus on healthcare technology solutions.

Company Size: PACS has over 10,000 employees, providing a large and diverse work environment with ample opportunities for growth and advancement.

Founded: PACS was founded in 2000, with a strong commitment to innovation and customer satisfaction.

Company Description:

  • PACS is dedicated to providing high-quality, compassionate care to seniors and their families
  • The company values its relationships with the community, fellow colleagues, residents, and family members
  • PACS is committed to mission-driven work, with a focus on helping families find the care their loved ones need

Company Specialties:

  • Healthcare technology solutions
  • IT services and consulting
  • Healthcare marketing and admissions

Company Website: http://pacs.co.in

ASSUMPTION: PACS is a well-established company with a strong commitment to its employees and the communities it serves. The company's size and focus on healthcare technology solutions provide a unique opportunity for growth and advancement in the marketing field.

πŸ“Š Role Analysis

Career Level: This role is a mid-level management position, with the opportunity for growth and advancement within the company.

Reporting Structure: The Director of Marketing will report directly to the Administrator of Cooper River Post Acute and will oversee a team of marketing and public relations professionals.

Work Arrangement: This is an on-site position, with the opportunity for flexible work arrangements, such as telecommuting, on an as-needed basis.

Growth Opportunities:

  • Advancement to a senior-level marketing or management role within the company
  • Expansion of marketing and public relations responsibilities to include additional facilities or regions
  • Opportunities to develop and implement new marketing strategies and initiatives

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential for advancement and expansion of responsibilities within the company.

🌍 Location & Work Environment

Office Type: Cooper River Post Acute is a 176-bed skilled nursing facility located in Mount Pleasant, SC.

Office Location(s): 1234 Cooper River Road, Mount Pleasant, SC 29464

Geographic Context:

  • Mount Pleasant is a suburban community located near Charleston, SC, with a population of approximately 90,000 residents
  • The area is known for its historic sites, beautiful beaches, and vibrant cultural scene
  • Mount Pleasant offers a high quality of life, with excellent schools, affordable housing, and a strong sense of community

Work Schedule: Full-time, Monday-Friday, 8:00 AM - 5:00 PM (with flexibility for evening and weekend events as needed)

ASSUMPTION: The work environment at Cooper River Post Acute is collaborative and supportive, with a strong focus on teamwork and customer service. The facility's location in Mount Pleasant, SC, provides a pleasant and enjoyable work environment, with easy access to the area's many attractions and amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the hiring manager and marketing team members
  • Final interview with the Administrator of Cooper River Post Acute
  • Background check and reference check

Key Assessment Areas:

  • Marketing and public relations experience and expertise
  • Leadership and team management skills
  • Strategic thinking and planning abilities
  • Relationship-building and communication skills
  • Understanding of the healthcare industry and senior care market

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant marketing and healthcare experience
  • Be prepared to discuss your marketing strategies and successes in previous roles
  • Demonstrate your understanding of the senior care market and the unique challenges and opportunities it presents
  • Showcase your leadership and team management skills, with examples of how you have successfully managed and motivated teams in previous roles

ATS Keywords: Healthcare Marketing, Admissions, Business Development, Relationship Building, Strategic Thinking, Leadership, Compassionate Care, Digital Marketing, Social Media, Advertising, Public Relations, Customer Satisfaction, Communication, Team Management, Community Engagement, Crisis Management, Marketing Strategy, Marketing Plan, Marketing Campaign, Marketing Metrics, Marketing Analytics, Marketing Research, Marketing Data, Marketing Insights, Marketing Performance, Marketing Results, Marketing Success

ASSUMPTION: The application process for this role is competitive, with a strong focus on marketing and public relations experience and expertise. Applicants should be prepared to demonstrate their strategic thinking and planning abilities, as well as their leadership and team management skills.

πŸ› οΈ Tools & Technologies

  • Microsoft Suite (Word, Excel, PowerPoint)
  • CRM software (e.g., Salesforce, HubSpot, Zoho CRM)
  • Marketing automation tools (e.g., Marketo, Pardot, HubSpot)
  • Social media management tools (e.g., Hootsuite, Buffer, Sprout Social)
  • Graphic design tools (e.g., Adobe Creative Suite, Canva)

ASSUMPTION: Candidates should have proficiency in Microsoft Suite products and be familiar with CRM software and marketing automation tools. Experience with graphic design tools and social media management tools is a plus.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Compassionate care and customer service
  • Integrity and ethical decision-making
  • Collaboration and teamwork
  • Continuous learning and improvement
  • Accountability and responsibility

Work Style:

  • Mission-driven and purpose-oriented
  • Collaborative and supportive
  • Adaptable and flexible
  • Results-driven and focused on continuous improvement
  • Customer-focused and committed to exceptional service

Self-Assessment Questions:

  • Do you have a strong commitment to compassionate care and customer service?
  • Are you able to work collaboratively and adaptably in a team environment?
  • Do you have a results-driven mindset and a focus on continuous improvement?
  • Are you committed to exceptional customer service and customer-focused decision-making?

ASSUMPTION: Candidates should be a strong cultural fit for PACS, with a commitment to compassionate care and customer service, as well as a collaborative and adaptable work style. They should also be results-driven and focused on continuous improvement, with a strong commitment to exceptional customer service.

⚠️ Potential Challenges

  • Marketing a nursing home can be challenging, requiring strong relationship-building skills and a deep understanding of the senior care market
  • PACS is a large and diverse company, with a wide range of departments and teams. Applicants should be prepared to navigate a complex organizational structure and build relationships across multiple departments
  • The on-site nature of this role may require flexibility for evening and weekend events, as well as occasional travel to other PACS facilities or regional offices
  • The Mount Pleasant, SC area is competitive, with a high demand for skilled nursing care and a limited supply of available beds. Applicants should be prepared to develop and execute marketing strategies that drive results in a competitive market

ASSUMPTION: The challenges associated with this role are significant, but the rewards are equally substantial. Applicants should be prepared to develop and execute marketing strategies that drive results in a competitive market, with a strong focus on relationship-building and a deep understanding of the senior care market.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Marketing Director or Business Development Director in a healthcare or senior care setting, with a focus on admissions and customer acquisition
  • Unlike other marketing roles, this position requires a strong understanding of the senior care market and the unique challenges and opportunities it presents
  • Career paths for this role may include advancement to a senior-level marketing or management role within the company, or expansion of marketing and public relations responsibilities to include additional facilities or regions

ASSUMPTION: This role is unique in its focus on the senior care market and the unique challenges and opportunities it presents. Applicants should have a strong understanding of the senior care market and be prepared to develop and execute marketing strategies that drive results in a competitive market.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to increase referrals and admissions from local hospitals and healthcare providers
  • Building and maintaining relationships with community leaders and influencers to drive awareness and support for Cooper River Post Acute
  • Managing and optimizing the facility's website and digital marketing efforts to improve search engine rankings and drive organic traffic

ASSUMPTION: These sample projects are designed to highlight the key responsibilities and required skills for this role, with a focus on marketing strategy, relationship-building, and digital marketing expertise.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing Cooper River Post Acute in the current market, and how can marketing strategies help address them?
  • How does PACS support the professional development and growth of its marketing and public relations team members?
  • What is the company's approach to community engagement and building relationships with local leaders and influencers?
  • How does PACS measure the success of its marketing and public relations efforts, and how are team members held accountable for meeting performance metrics?
  • What is the company's approach to crisis management and communication during emergency situations?

ASSUMPTION: These key questions are designed to help applicants better understand the role and the company, with a focus on marketing strategy, relationship-building, and performance metrics.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing and healthcare experience, as well as your leadership and team management skills
  • Prepare for your phone or video screen with the hiring manager by researching the company and the role, and practicing your responses to common interview questions
  • Prepare for your in-person or virtual interview with the hiring manager and marketing team members by developing specific examples of your marketing strategies and successes in previous roles, as well as your understanding of the senior care market and the unique challenges and opportunities it presents
  • Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications and fit for the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.