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Director of Marketing Strategy & Operations

PEROT MUSEUM OF NATURE AND SCIENCE
Full-time
On-site
Dallas, Texas, United States
πŸ’‘ Marketing Strategy & Planning

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Marketing Strategy & Operations

πŸ”Ή Company: Perot Museum of Nature and Science

πŸ”Ή Location: 2201 N Field St, Dallas, TX 75201 - Dallas, TX

πŸ”Ή Job Type: Full Time

πŸ”Ή Category: Museums, Historical Sites, and Zoos

πŸ”Ή Date Posted: 2025-04-11

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing data-driven, customer-centric marketing strategies
  • Enhancing brand visibility and audience engagement
  • Overseeing integrated campaigns, digital innovation, and operational excellence
  • Leading a multidisciplinary team within the Marketing and Customer Experience Division

ASSUMPTION: This role requires a strategic marketer and operational expert who can thrive at the intersection of creativity, analytics, and execution.

πŸ“‹ Key Responsibilities

βœ… Leading the creation and execution of a comprehensive marketing strategy that aligns with institutional goals and enhances brand equity

βœ… Developing integrated media plans across paid, owned, and earned channels, with end-to-end ownership of paid media programs

βœ… Defining key performance indicators (KPIs) and building reporting frameworks to evaluate campaign effectiveness and inform continuous improvement

βœ… Collaborating cross-functionally to ensure marketing initiatives align with exhibitions, programs, and broader institutional objectives

βœ… Leveraging customer data, behavioral insights, and market research to understand audience segments and grow market share

βœ… Implementing segmentation and personalization strategies to deepen audience engagement, acquisition, and retention

βœ… Overseeing the Museum’s web and digital ecosystem to ensure a compelling, user-centric experience that reflects brand values

βœ… Managing agency partnerships to optimize digital advertising, SEO/SEM, and overall website performance

βœ… Driving the strategic integration of CRM and marketing automation platforms to support personalized, data-driven campaigns

βœ… Establishing scalable processes for marketing planning, execution, and performance evaluation

βœ… Leading and mentoring a multidisciplinary team, fostering a collaborative, agile, and high-performing marketing culture

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and team leadership, requiring a versatile and adaptable candidate.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, Business, or related field (Master's preferred)

Experience: 8+ years of progressive experience in marketing strategy and operations, with a strong emphasis on digital marketing and audience development

Required Skills:

  • Deep expertise in data analytics and the ability to convert insights into strategic decisions
  • Proficiency with CRM platforms, marketing automation systems, and modern digital marketing tools
  • Proven experience in integrated media planning across digital, social, and traditional channels
  • Excellent project management skills with the ability to lead multiple initiatives in a fast-paced environment
  • Strong leadership and team development experience

Preferred Skills:

  • Familiarity with museum operations, cultural programming, or nonprofit marketing
  • Experience within the cultural, educational, or science sectors

ASSUMPTION: Candidates with a strong background in marketing strategy, digital marketing, and data analytics will be most competitive for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Director of Marketing Strategy & Operations role in the Dallas, TX area, the estimated salary range is $120,000 - $160,000 per year. This estimate is subject to change based on the candidate's experience and qualifications.

Benefits:

  • Health, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Paid time off (vacation, sick, and holidays)
  • Employee assistance program
  • Tuition reimbursement

Working Hours: Full-time position with standard office hours, Monday through Friday, with occasional evenings and weekends as needed

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and qualifications. Benefits are subject to change and may be confirmed during the interview process.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: The Perot Museum of Nature and Science is a nonprofit organization dedicated to inspiring minds through nature and science. It is a leading cultural and educational institution in the Dallas-Fort Worth area.

Company Size: The museum has 201-500 employees, providing a mid-sized organization structure with opportunities for growth and collaboration.

Founded: The museum was founded in 2006, with a rich history and commitment to its mission.

Company Description:

  • Offers a wide range of interactive exhibits and educational programs
  • Focuses on science, nature, and technology to engage and inspire visitors
  • Provides a unique destination for families, students, and lifelong learners

Company Specialties:

  • Education and public programming
  • Exhibit development and design
  • Event rentals and catering services
  • Museum operations and management

Company Website: https://www.perotmuseum.org/

ASSUMPTION: Working at the Perot Museum of Nature and Science offers a dynamic and engaging environment, with a focus on education, innovation, and community impact.

πŸ“Š Role Analysis

Career Level: This role is at the senior leadership level, reporting directly to the Chief Marketing Officer or a similar executive position.

Reporting Structure: The Director of Marketing Strategy & Operations will oversee a multidisciplinary team, including marketing specialists, digital marketing coordinators, and marketing operations associates.

Work Arrangement: This is an on-site position, with occasional remote work possible for specific tasks or projects.

Growth Opportunities:

  • Potential career advancement within the Marketing and Customer Experience Division or other departments
  • Chances to lead special projects or initiatives that drive institutional impact
  • Opportunities to develop and refine skills in marketing strategy, digital marketing, and team leadership

ASSUMPTION: This role provides a unique opportunity to shape the museum's marketing strategy and make a significant impact on its overall success.

🌍 Location & Work Environment

Office Type: The museum's office is a modern, collaborative workspace designed to foster creativity and productivity.

Office Location(s): 2201 N Field St, Dallas, TX 75201

Geographic Context:

  • Dallas, TX is a vibrant, multicultural city with a thriving arts and culture scene
  • The museum is located in the Dallas Arts District, offering easy access to public transportation and nearby amenities
  • The area provides a mix of urban and suburban living options, with a range of housing and entertainment options

Work Schedule: Standard office hours, Monday through Friday, with occasional evenings and weekends as needed for events or special projects

ASSUMPTION: The museum's location in the Dallas Arts District offers a dynamic and engaging work environment, with easy access to cultural attractions and amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the HR department
  • In-depth behavioral interview with the hiring manager and/or team members
  • Final interview with the Chief Marketing Officer or another senior leader
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Digital marketing and analytics expertise
  • Leadership and team management abilities
  • Cultural fit and alignment with the museum's mission and values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant marketing strategy, digital marketing, and leadership experience
  • Prepare examples of your ability to convert data insights into actionable marketing tactics
  • Demonstrate your understanding of the museum's mission and how your skills can contribute to its success
  • Follow up with the HR department one week after submitting your application, if you have not heard back

ATS Keywords: Marketing Strategy, Digital Marketing, Data Analytics, CRM, Marketing Automation, Integrated Media Planning, Customer Experience, Segmentation, Personalization, Operational Excellence, Museum Marketing

ASSUMPTION: The interview process will focus on assessing your strategic thinking, digital marketing expertise, and leadership abilities, as well as your cultural fit with the museum.

πŸ› οΈ Tools & Technologies

  • CRM platforms (e.g., Salesforce, HubSpot)
  • Marketing automation systems (e.g., Marketo, Pardot)
  • Modern digital marketing tools (e.g., Google Analytics, Adobe Creative Suite, SEO/SEM tools)
  • Project management software (e.g., Asana, Trello, Microsoft Project)

ASSUMPTION: Proficiency with industry-standard marketing tools and platforms is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellence in all endeavors
  • Innovation and continuous learning
  • Collaboration and teamwork
  • Stewardship and responsible use of resources
  • Accessibility and inclusivity

Work Style:

  • Dynamic and fast-paced, with a focus on results and impact
  • Collaborative and team-oriented, with a strong emphasis on cross-functional partnerships
  • Data-driven and analytical, with a commitment to continuous improvement
  • Adaptable and flexible, with the ability to thrive in a changing environment

Self-Assessment Questions:

  • How do you approach integrating data insights into marketing strategies to drive measurable results?
  • Can you provide an example of a successful marketing campaign you've led, and how you measured its impact?
  • How do you foster a collaborative and high-performing team culture, and what steps do you take to support team development?

ASSUMPTION: Candidates who align with the museum's values and work style will be most successful in this role.

⚠️ Potential Challenges

  • Balancing strategic planning with day-to-day execution and team management
  • Adapting to a dynamic and evolving museum environment, with changing priorities and initiatives
  • Managing a diverse team with varying skill levels and areas of expertise
  • Ensuring marketing strategies align with institutional goals and other departmental priorities
  • Meeting the expectations of a high-profile cultural institution with a strong reputation for excellence

ASSUMPTION: These challenges require a versatile and adaptable candidate who can thrive in a dynamic and evolving environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing director roles, this position places a stronger emphasis on digital marketing, data analytics, and operational excellence
  • In the museum industry, this role requires a unique blend of marketing strategy, digital marketing, and leadership skills, with a deep understanding of the cultural sector
  • Career paths for this role may include progression to Chief Marketing Officer or other senior leadership positions within the museum or related cultural institutions

ASSUMPTION: This role offers a unique opportunity to shape the museum's marketing strategy and make a significant impact on its overall success.

πŸ“ Sample Projects

  • Developing and executing a comprehensive marketing strategy to launch a new exhibit or program
  • Implementing a CRM and marketing automation system to support personalized, data-driven campaigns
  • Conducting market research to understand audience segments and grow market share
  • Overseeing a website redesign to enhance the user experience and reflect the museum's brand values

ASSUMPTION: These projects demonstrate the range of responsibilities and initiatives associated with this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the museum's long-term strategic plan, and what are the key priorities for the first 90 days?
  • Can you describe the team structure and dynamics within the Marketing and Customer Experience Division?
  • How does the museum support the professional development and growth of its marketing team members?
  • What are the key performance indicators (KPIs) for this role, and how will success be measured?
  • How does the museum approach collaboration and cross-functional partnerships with other departments?

ASSUMPTION: These questions will help you better understand the role, the team, and the museum's priorities and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through https://www.perotmuseum.org/careers
  • Tailor your resume and cover letter to highlight your relevant marketing strategy, digital marketing, and leadership experience
  • Prepare examples of your ability to convert data insights into actionable marketing tactics
  • Demonstrate your understanding of the museum's mission and how your skills can contribute to its success
  • Follow up with the HR department one week after submitting your application, if you have not heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.