📌 Core Information
🔹 Job Title: Director of Operations - Mobile Communications
🔹 Company: EquipmentShare
🔹 Location: New Orleans, Louisiana, United States
🔹 Job Type: On-site
🔹 Category: Construction
🔹 Date Posted: April 28, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading and scaling the radio communications team
- Implementing mobile power solutions using Starlink
- Maintaining and troubleshooting Motorola MotoTurbo systems
- Driving business growth through sales and customer satisfaction
ASSUMPTION: This role requires a unique blend of operational leadership, technical expertise, and strong business acumen. The ideal candidate will have a proven track record in sales and operations management, preferably in the communications or construction industry.
📋 Key Responsibilities
✅ Oversee day-to-day operations of the radio communications team
✅ Implement mobile power solution using Starlink for remote locations
✅ Maintain and troubleshoot Motorola MotoTurbo systems, including Capacity Plus, Capacity Max, and legacy systems
✅ Diagnose and repair UHF, VHF, and 800-900 MHz radio systems
✅ Utilize Motorola Systems Analyzer and service monitors for system calibration and diagnostics
✅ Lead and support the delivery of CAT (Communications and Technology) radio classes to generate revenue
✅ Develop and program radios and repeaters to meet specific operational requirements
✅ Program radios and repeaters to customer-specific frequencies and configurations
✅ Provide site support and on-site technical solutions for new and existing radio system projects
✅ Prepare and deliver detailed quotes for radio equipment and services to internal and external customers
✅ Collaborate with the sales team to drive revenue and identify new business opportunities within the construction sector
✅ Ensure high levels of customer satisfaction through excellent service and technical support
✅ Manage a team of technicians and coordinate resources for project success
✅ Identify and coordinate with third-party providers to support specialized operational needs
✅ Collaborate with the IT team on systems management, including Starlink setup and configuration
ASSUMPTION: The role involves a mix of operational, technical, and sales responsibilities. Strong leadership, communication, and organizational skills are essential for success in this position.
🎯 Required Qualifications
Education: Not specified
Experience: Proven experience in sales and operations management, preferably in the communications or construction industry. At least 10 years of experience is required.
Required Skills:
- Proven experience in sales and operations management
- Strong technical background in Motorola two-way radio systems and Starlink
- Hands-on experience with MotoTurbo, Capacity Plus, Capacity Max, and legacy radio infrastructure
- Proficient in troubleshooting, diagnosing, and repairing radios and systems
- Working knowledge of programming software for radios and repeaters
- Ability to provide technical site support and implement custom radio solutions
- Strong communication, leadership, and organizational skills
- Ability to multitask and work in a fast-paced environment
- Travel required across the country to support operations and project implementation
- Possess a valid Driver’s License and TWIC (Transportation Worker Identification Credential) card
Preferred Skills:
- Certification or training in Motorola radio systems
- Experience delivering training or educational programs in radio communications
- Understanding of OSHA and safety practices relevant to site work in construction
ASSUMPTION: The ideal candidate will have a strong technical background in Motorola two-way radio systems and at least 10 years of experience in sales and operations management, preferably in the communications or construction industry.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Based on industry standards for a Director of Operations role in the construction industry with 10+ years of experience)
Benefits:
- Medical, Dental, and Vision coverage for full-time employees
- 401(k) and company match
- Annual tool and boot reimbursements for those in applicable jobs
- Generous paid time off (PTO) plus company paid holidays
- Monthly family dinner nights
- Fitness Membership stipends plus seasonal and year-round wellness challenges
- Company sponsored events
- Volunteering and local charity initiatives that help you nurture and grow the communities you call home (Employees receive 16 hours of paid volunteer time per year)
- Opportunities for career and professional development
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Director of Operations role in the construction industry with 10+ years of experience. The actual salary may vary depending on the candidate's qualifications and the company's internal compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: Construction
Company Size: 1,001-5,000 employees
Founded: 2014
Company Description:
- EquipmentShare is a nationwide construction technology company that combines smart jobsite technology with equipment rental, retail, and service offerings to solve the construction industry’s most pressing pain points.
- The company offers an integrated approach that empowers contractors to work smarter, safer, and more efficiently through its proprietary T3™ technology platform.
- EquipmentShare is headquartered in Columbia, Missouri, and has rapidly grown to include more than 300 locations across the United States, employing over 7,000 team members.
Company Specialties:
- Construction technology
- Equipment rental
- Retail and service offerings
- Smart jobsite technology
Company Website: equipmentshare.com
ASSUMPTION: EquipmentShare is a rapidly growing construction technology company with a strong focus on innovation and empowering contractors to work more efficiently. The company's size and industry position provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: Executive
Reporting Structure: This role reports directly to the Chief Operating Officer (COO) and oversees the radio communications team.
Work Arrangement: On-site, with travel required across the country to support operations and project implementation.
Growth Opportunities:
- As the company continues to grow, there may be opportunities for the Director of Operations - Mobile Communications to expand their team and take on additional responsibilities.
- The role provides ample opportunities for professional development and career advancement within the company.
ASSUMPTION: This role offers significant growth potential as EquipmentShare continues to expand its operations and services. The ideal candidate will have a strong desire to grow with the company and take on additional responsibilities as the business evolves.
🌍 Location & Work Environment
Office Type: On-site, with multiple locations across the United States
Office Location(s): New Orleans, Louisiana, United States
Geographic Context:
- New Orleans is located in the southeastern region of Louisiana, along the Mississippi River.
- The city is known for its vibrant culture, music, and food scenes, as well as its historic architecture.
- New Orleans has a subtropical climate, with mild winters and hot, humid summers.
Work Schedule: Full-time (40 hours per week), with travel required across the country to support operations and project implementation.
ASSUMPTION: The on-site work environment in New Orleans offers a unique blend of professional opportunities and cultural experiences. The role may require travel to other locations across the United States to support operations and project implementation.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or video interview with the hiring manager
- Final interview with key stakeholders
- Background check and reference check
Key Assessment Areas:
- Technical expertise in Motorola two-way radio systems and Starlink
- Sales and operations management experience
- Leadership and team management skills
- Problem-solving and troubleshooting abilities
- Customer service and satisfaction focus
Application Tips:
- Highlight your relevant experience and accomplishments in sales and operations management, with a focus on the construction or communications industry.
- Demonstrate your technical proficiency in Motorola two-way radio systems and Starlink through specific examples and achievements.
- Tailor your resume and cover letter to emphasize your leadership, team management, and customer service skills.
- Prepare for behavioral interview questions that assess your problem-solving, decision-making, and communication skills.
- Research EquipmentShare's company culture and values to ensure a strong fit and alignment with your personal work style.
ATS Keywords: Motorola, two-way radio, Starlink, sales, operations management, construction, communications, leadership, team management, customer service, technical expertise, troubleshooting, problem-solving
ASSUMPTION: The application process for this role may involve multiple interviews and assessments to evaluate the candidate's technical expertise, sales and operations management experience, and leadership skills. Tailoring your application materials and preparing for behavioral interview questions will be crucial for success.
🛠️ Tools & Technologies
- Motorola two-way radio systems
- Starlink
- Motorola Systems Analyzer and service monitors
- Programming software for radios and repeaters
- Customer relationship management (CRM) software
- Project management tools
ASSUMPTION: The ideal candidate will have experience with Motorola two-way radio systems, Starlink, and programming software for radios and repeaters. Familiarity with customer relationship management (CRM) software and project management tools is also beneficial for this role.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Customer-centricity
- Collaboration
- Integrity
- Accountability
Work Style:
- Fast-paced and dynamic
- Team-oriented and collaborative
- Results-driven and focused on continuous improvement
- Adaptable and open to change
Self-Assessment Questions:
- Do you thrive in fast-paced, dynamic environments, and are you comfortable working in a team-oriented and collaborative culture?
- Are you results-driven and focused on continuous improvement, with a strong desire to learn and adapt to new situations?
- Do you have a proven track record of success in sales and operations management, with a focus on the construction or communications industry?
ASSUMPTION: EquipmentShare values a fast-paced, dynamic, and collaborative work environment. The ideal candidate will be comfortable working in this type of environment and have a strong desire to learn, adapt, and continuously improve.
⚠️ Potential Challenges
- Travel requirements may be extensive, with frequent trips across the country to support operations and project implementation.
- The role may involve working in remote locations with limited resources, requiring strong self-motivation and adaptability.
- As the company continues to grow and expand its services, the Director of Operations - Mobile Communications may face new challenges and responsibilities.
- The construction industry can be unpredictable, with fluctuations in demand and project timelines that may impact workload and priorities.
ASSUMPTION: The Director of Operations - Mobile Communications role may present unique challenges related to travel, remote work, and industry unpredictability. The ideal candidate will be adaptable, resilient, and comfortable working in a dynamic and evolving environment.
📈 Similar Roles Comparison
- Unlike traditional construction management roles, this position focuses heavily on technical expertise in Motorola two-way radio systems and Starlink, as well as sales and operations management.
- While the role shares some similarities with other operations management positions, the unique blend of technical, sales, and leadership responsibilities sets it apart.
- Career progression in this role may follow a path similar to other operations management positions, with opportunities for advancement to senior leadership or executive roles within the company.
ASSUMPTION: This role offers a unique blend of technical, sales, and leadership responsibilities, with a career progression path similar to other operations management positions. The ideal candidate will have a strong background in sales and operations management, with a focus on the construction or communications industry, and a desire to grow with the company.
📝 Sample Projects
- Implementing a mobile power solution using Starlink for a remote construction site, ensuring continuous radio operation and communication with the project team
- Troubleshooting and repairing UHF, VHF, and 800-900 MHz radio systems for a large-scale event, ensuring seamless communication and coordination among event staff and vendors
- Developing and programming radios and repeaters to meet specific operational requirements for a public safety agency, ensuring reliable and secure communication channels for first responders
ASSUMPTION: The Director of Operations - Mobile Communications role may involve a wide range of projects, from implementing mobile power solutions and troubleshooting radio systems to developing custom radio solutions and collaborating with public safety agencies. The ideal candidate will have a strong technical background in Motorola two-way radio systems and Starlink, as well as proven experience in sales and operations management.
❓ Key Questions to Ask During Interview
- Can you describe the typical day-to-day responsibilities of the Director of Operations - Mobile Communications role?
- How does the company support the professional development and growth of its employees?
- What are the most significant challenges facing the radio communications team, and how can this role help address them?
- How does the company measure the success of the Director of Operations - Mobile Communications, and what key performance indicators (KPIs) are used to track progress?
- What opportunities are there for collaboration with other departments or teams within the company, and how can this role contribute to cross-functional projects and initiatives?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process will help you better understand the role, the company culture, and the expectations for the Director of Operations - Mobile Communications. This will also demonstrate your interest in the position and your commitment to contributing to the team's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and accomplishments in sales and operations management, with a focus on the construction or communications industry.
- Prepare for behavioral interview questions that assess your problem-solving, decision-making, and communication skills.
- Research EquipmentShare's company culture and values to ensure a strong fit and alignment with your personal work style.
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application and express your continued interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
