π Core Information
πΉ Job Title: Director of Partnerships - Health Systems
πΉ Company: Charlie Health
πΉ Location: Remote, United States
πΉ Job Type: Full-time
πΉ Category: Health Care
πΉ Date Posted: April 14, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: Remote (100%)
π Job Overview
Key aspects of this role include:
- Leading go-to-market efforts for a fast-growing startup in the mental health industry
- Identifying, developing, and growing strategic partnerships with national providers
- Driving awareness of Charlie Health's programs to reach more patients, parents, and providers
- Collaborating with cross-functional teams to ensure successful partnership implementation
- Representing Charlie Health at industry conferences and events
ASSUMPTION: This role requires a high level of responsibility and autonomy, with the potential for significant impact on the company's growth and success.
π Key Responsibilities
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Identify, negotiate, and implement strategic partnerships with digital health organizations (health systems, national outpatient providers, national high-acuity behavioral health facilities)
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Develop and execute a comprehensive prospecting strategy to generate new business opportunities through various channels
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Cultivate a deep understanding of Charlie Health's and potential partners' products and capabilities to identify opportunities for mutual value creation
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Project manage the partnership funnel, including scoping, contracting, and program design
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Serve as the primary point of contact between Charlie Health and partner organizations, ensuring ongoing needs are met and maintaining a client-centric focus
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Utilize CRM tools such as Salesforce to accurately track partnership activities, communication, and market data
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Establish key performance indicators (KPIs) to measure the success of partnership initiatives and optimize performance
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Represent Charlie Health at industry conferences, trade shows, and relevant events to enhance visibility and network with potential partners
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Act as the in-house expert on relevant markets, providing insights and guidance to internal teams as needed
ASSUMPTION: This role involves a high degree of travel (2+ weeks per month) to meet with potential partners.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 10+ years of business development experience, with 5+ years in behavioral health or healthcare
Required Skills:
- Proven track record of top-tier performance in B2B sales and account management
- Exceptional interpersonal, relationship-building, and listening skills, with a natural, consultative style
- Ability to energize, communicate, and build rapport at all levels within an organization
- Strong project management skills, with a demonstrated ability to manage details in a fast-paced, fluid environment
- Expertise in advising, presenting to, and persuading senior corporate personnel
- Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies
- Native or bilingual English proficiency
Preferred Skills:
- Experience working with mental health or behavioral health organizations
- Familiarity with the healthcare industry and relevant regulations
ASSUMPTION: Given the nature of the role, candidates should be comfortable with frequent travel and have a strong understanding of the healthcare industry.
π° Compensation & Benefits
Salary Range: $150,000 - $180,000 per year
Total Cash Compensation Range: $194,000 - $234,000 per year (including potential bonus)
Benefits:
- Comprehensive benefits package
- Stock options
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual offer may vary based on the candidate's qualifications and the company's assessment.
π Applicant Insights
π Company Context
Industry: Mental Health Care
Company Size: 1,001-5,000 employees
Founded: 2020
Company Description:
- Charlie Health is a fast-growing startup focused on providing personalized mental health treatment for adolescents, adults, and families in crisis
- The company combines curated group sessions, individual therapy, and family therapy through personalized, evidence-based treatment plans
- Charlie Health aims to connect individuals with shared experiences and foster supportive communities to provide a pathway to long-term recovery
Company Specialties:
- Mental Health Treatment
- Behavioral Health
- Digital Health
Company Website: https://www.charliehealth.com/
ASSUMPTION: Charlie Health is a mission-driven company focused on addressing the mental health crisis through innovative, accessible treatment programs.
π Role Analysis
Career Level: Senior-level, strategic role with significant responsibility and autonomy
Reporting Structure: This role reports directly to the Chief Revenue Officer and may have team members reporting to them
Work Arrangement: Remote (100%), with frequent travel required (2+ weeks per month)
Growth Opportunities:
- Potential to grow the partnerships team and manage a team of business development professionals
- Opportunity to shape the company's go-to-market strategy and expand its reach
- Potential to take on additional responsibilities as the company grows and evolves
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a meaningful impact on the company's success.
π Location & Work Environment
Office Type: Remote (no physical office)
Office Location(s): N/A (remote work)
Geographic Context:
- The United States has a diverse range of mental health providers, creating numerous partnership opportunities
- Charlie Health's remote work environment allows for flexibility and work-life balance
- The company's headquarters are in Bozeman, Montana, but this role can be based anywhere in the United States
Work Schedule: Full-time (40 hours per week), with flexible hours and the ability to work remotely
ASSUMPTION: This role requires a high degree of self-motivation, time management, and communication skills to succeed in a remote work environment.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with the Talent team
- Behavioral and situational interview with the hiring manager
- Final interview with key stakeholders
- Background check and offer extension
Key Assessment Areas:
- Sales and business development skills
- Industry knowledge and understanding of the healthcare landscape
- Problem-solving and strategic thinking
- Communication and interpersonal skills
Application Tips:
- Highlight your relevant experience and achievements in business development, with a focus on strategic partnerships and account management
- Tailor your resume and cover letter to emphasize your understanding of the mental health industry and Charlie Health's mission
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, strategic thinking, and ability to build relationships
ATS Keywords: Business Development, Partnerships, Healthcare, Mental Health, Sales, Strategic Planning, Account Management, CRM, Salesforce, Microsoft Office, Google Suite
ASSUMPTION: Charlie Health uses an Applicant Tracking System (ATS) to manage job applications, and including relevant keywords in your resume can improve your chances of being selected for an interview.
π οΈ Tools & Technologies
- CRM: Salesforce
- Office Suite: Microsoft Office, Google Suite
- Video Conferencing: Zoom, Google Meet
- Project Management: Asana, Trello
ASSUMPTION: Familiarity with these tools and technologies is preferred, but not required. Charlie Health provides training and support to help employees develop the necessary skills.
π Cultural Fit Considerations
Company Values:
- Connection: Care deeply and inspire hope
- Congruence: Stay curious and heed the evidence
- Commitment: Act with urgency and don't give up
Work Style:
- Results-driven and data-informed
- Collaborative and team-oriented
- Adaptable and resilient
Self-Assessment Questions:
- Do you genuinely care about the well-being of others and inspire hope in those around you?
- Are you curious and open to learning from data and evidence, even when it challenges your assumptions?
- Do you act with urgency and persistence, even in the face of obstacles?
ASSUMPTION: Charlie Health values employees who embody these core values and work styles, and candidates who demonstrate a strong fit with the company culture are more likely to succeed in this role.
β οΈ Potential Challenges
- High degree of travel required (2+ weeks per month)
- Fast-paced, dynamic work environment that may require adaptability and flexibility
- Need to build and maintain strong relationships with a diverse range of partners and stakeholders
- Potential for high stress and workload during peak periods
ASSUMPTION: These challenges are inherent to the nature of the role and the fast-growing startup environment. Successful candidates will be able to thrive in this dynamic work environment and manage their time and priorities effectively.
π Similar Roles Comparison
- This role is unique in its focus on strategic partnerships within the mental health industry, but similar roles may include Business Development Manager, Strategic Partnerships Manager, or Account Executive in healthcare or digital health organizations
- Charlie Health's innovative approach to mental health treatment sets it apart from traditional healthcare providers and organizations
- Career progression in this role may include managing a team of business development professionals or taking on additional responsibilities as the company grows
ASSUMPTION: While this role shares similarities with other business development roles, its focus on the mental health industry and Charlie Health's unique approach to treatment make it a distinct opportunity.
π Sample Projects
- Developing and executing a comprehensive prospecting strategy to generate new business opportunities with national providers
- Negotiating and implementing strategic partnerships with health systems, national outpatient providers, and national high-acuity behavioral health facilities
- Project managing the partnership funnel, including scoping, contracting, and program design
ASSUMPTION: These sample projects illustrate the key responsibilities and required skills for this role, but the specific projects and initiatives may vary based on the company's priorities and the partnerships team's goals.
β Key Questions to Ask During Interview
- Can you describe the company's go-to-market strategy and how this role fits into that plan?
- How does Charlie Health measure the success of its partnerships, and what KPIs are most important for this role?
- What is the company's approach to professional development and growth opportunities for this role?
- How does Charlie Health support its employees in managing work-life balance, especially with the high degree of travel required for this role?
- What is the company's approach to building and maintaining strong relationships with partners and stakeholders?
ASSUMPTION: Asking these questions can help you better understand the role, the company's priorities, and the expectations for success in this position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills, strategic thinking, and ability to build relationships
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.