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Director of Sales and Marketing

Symphony Park
Full-time
On-site
Huntersville, North Carolina, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Sales and Marketing

πŸ”Ή Company: Symphony Park Living

πŸ”Ή Location: Huntersville, North Carolina, United States

πŸ”Ή Job Type: On-site, Full-time

πŸ”Ή Category: Real Estate

πŸ”Ή Date Posted: May 7, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing strategic sales and marketing plans to drive occupancy and revenue growth
  • Leading and motivating a sales team to meet or exceed sales targets
  • Building and maintaining strong relationships with prospective residents, families, referral sources, and community partners
  • Conducting market analysis and competitor research to identify opportunities for differentiation and growth
  • Collaborating with the executive team to develop pricing strategies, promotional campaigns, and other initiatives to drive sales and enhance the community's reputation

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of the senior living industry to succeed.

πŸ“‹ Key Responsibilities

βœ… Develop and implement comprehensive sales and marketing strategies to achieve occupancy goals and maximize revenue

βœ… Lead and motivate the sales team to meet or exceed sales targets, providing guidance, training, and support as needed

βœ… Build and maintain strong relationships with prospective residents, families, referral sources, and community partners through networking, outreach, and personalized communication

βœ… Conduct regular market analysis and competitor research to identify opportunities for differentiation and growth

βœ… Collaborate with the executive team to develop pricing strategies, promotional campaigns, and other initiatives to drive sales and enhance the community's reputation

βœ… Oversee the development of marketing materials, including brochures, advertisements, website content, and social media campaigns, ensuring consistency in messaging and branding

βœ… Coordinate events, seminars, and other outreach activities to raise awareness of the community and attract potential residents

βœ… Participate in industry conferences, trade shows, and networking events to stay abreast of industry trends and best practices

βœ… Collaborate with the operations team to ensure a seamless transition for new residents and maintain high levels of resident satisfaction

βœ… Monitor and evaluate the effectiveness of sales and marketing efforts, adjusting strategies as needed to optimize results and drive continuous improvement

βœ… Maintain compliance with all relevant regulations and guidelines governing senior living communities, including fair housing laws and marketing regulations

βœ… Attend training courses at the community and maintain up-to-date monthly, quarterly, and annual training through the designated Learning Management System (LMS)

βœ… Perform other duties as assigned, which relate to the success of the community and the care, comfort, and happiness of our residents

ASSUMPTION: This role requires a high level of autonomy and the ability to manage multiple projects and priorities effectively.

🎯 Required Qualifications

Education: Bachelor’s degree required in a relevant field such as marketing or business administration

Experience: Five years’ experience in sales, in a leadership or management role

Required Skills:

  • Proven experience in sales management, preferably in the senior living industry or real estate, with a track record of meeting or exceeding sales targets
  • Excellent written and verbal communication skills
  • Proven ability to drive the sales process from start to finish
  • Proficient in Microsoft Office Products, focus on Excel, Word, and Outlook
  • Ability to travel as needed
  • Understanding of legal and ethical requirements regarding sales contracts and agreements
  • Knowledge of the senior living industry, including familiarity with various types of senior housing options
  • Experience in creating and executing successful marketing campaigns
  • Strong understanding of the English language, sufficient to read and write

Preferred Skills:

  • Fluency in additional languages
  • Experience with CRM software
  • Certifications in senior living or related fields

ASSUMPTION: Candidates with experience in senior living or related industries, as well as those with relevant certifications, may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $80,000 - $100,000 per year (Based on industry standards for a Director of Sales and Marketing role in the senior living industry in Huntersville, NC)

Benefits:

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee assistance program
  • Professional development opportunities

Working Hours: Full-time, typically Monday through Friday, with some evenings and weekends required for events and outreach activities

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate, specifically focused on senior living communities

Company Size: Small (2-10 employees), which may offer a more intimate work environment and opportunities for close collaboration with leadership

Founded: 2021, relatively new and growing company

Company Description:

  • Luxury independent living for seniors in Huntersville, NC
  • Believes that retirement is an opportunity and that first-class service isn’t just for vacations
  • Focuses on independence within community and believes the best of life awaits

Company Specialties:

  • Independent living for seniors
  • Luxury amenities and services
  • Personalized care and support

Company Website: Symphony Park Living

ASSUMPTION: Symphony Park Living is a relatively new company, which may present opportunities for growth and innovation in the senior living industry.

πŸ“Š Role Analysis

Career Level: Mid-level to senior, with the potential for growth into a more strategic or executive role

Reporting Structure: Reports directly to the Executive Director, with oversight of the sales team

Work Arrangement: On-site, with some flexibility for remote work when attending industry events or conducting market research

Growth Opportunities:

  • Potential for advancement into an executive role, such as Vice President or Chief Operating Officer
  • Opportunities to expand the company's reach and offerings within the senior living industry
  • Chances to develop and mentor team members, contributing to the company's overall success

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to shape the company's sales and marketing strategies and contribute to its overall success.

🌍 Location & Work Environment

Office Type: Upscale senior living community, with a focus on luxury amenities and services

Office Location(s): 1221 Sam Furr Rd, Huntersville, North Carolina 28078, US

Geographic Context:

  • Huntersville is a suburb of Charlotte, North Carolina, with a population of approximately 55,000
  • The area offers a mix of urban and rural environments, with easy access to outdoor recreation, cultural attractions, and shopping
  • Huntersville has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: Typically Monday through Friday, with some evenings and weekends required for events and outreach activities

ASSUMPTION: The work environment at Symphony Park Living is likely to be collaborative and supportive, with a focus on providing exceptional care and service to residents.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess qualifications and cultural fit
  • In-person interview with the Executive Director and other key stakeholders
  • Presentation or case study to evaluate the candidate's strategic thinking and problem-solving skills
  • Background check and reference checks

Key Assessment Areas:

  • Sales and marketing strategy development and execution
  • Leadership and team management skills
  • Communication and interpersonal skills
  • Industry knowledge and understanding of senior living trends

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Demonstrate your understanding of the senior living industry and Symphony Park Living's unique offerings
  • Prepare for behavioral interview questions that focus on your sales and leadership experiences
  • Research the company and be prepared to discuss how you can contribute to its growth and success

ATS Keywords: Sales Management, Marketing Strategies, Team Leadership, Relationship Building, Market Analysis, Pricing Strategies, Event Coordination, Communication Skills, Microsoft Office Proficiency, Senior Living Knowledge, Campaign Execution, Compliance Knowledge, Training and Development, Networking, Resident Satisfaction, Continuous Improvement

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on identifying candidates with strong sales and leadership skills, as well as a deep understanding of the senior living industry.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Excel, Word, Outlook)
  • CRM software (e.g., Salesforce, HubSpot)
  • Marketing automation tools (e.g., Mailchimp, Hootsuite)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's existing infrastructure and the candidate's areas of expertise.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellence in service and care
  • Integrity and ethical decision-making
  • Collaboration and teamwork
  • Continuous learning and improvement

Work Style:

  • Results-driven and goal-oriented
  • Proactive and innovative
  • Strong communication and interpersonal skills
  • Adaptable and responsive to change

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you passionate about providing exceptional care and service to seniors?
  • Do you have a proven track record of success in sales and marketing roles?
  • Are you comfortable working collaboratively with a team to achieve shared goals?

ASSUMPTION: Symphony Park Living is likely to prioritize cultural fit in its hiring process, seeking candidates who align with its values and work style.

⚠️ Potential Challenges

  • Managing a sales team in a competitive market
  • Adapting to the unique needs and preferences of senior living residents
  • Balancing the demands of sales and marketing with operational responsibilities
  • Maintaining compliance with relevant regulations and guidelines

ASSUMPTION: These challenges are inherent to the role and require a strong, strategic leader with a deep understanding of the senior living industry and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to other sales and marketing roles in the senior living industry, this position may offer more autonomy and responsibility for driving occupancy and revenue growth
  • Symphony Park Living's focus on luxury amenities and services may require a higher level of sales and marketing expertise than other senior living communities
  • This role may offer more opportunities for growth and advancement within the company, given its relatively new status in the industry

ASSUMPTION: Candidates should research similar roles in the senior living industry to better understand the unique opportunities and challenges presented by this position.

πŸ“ Sample Projects

  • Developing and executing a comprehensive sales and marketing plan to drive occupancy and revenue growth for a new senior living community
  • Conducting market research and competitor analysis to identify opportunities for differentiation and growth in the senior living industry
  • Collaborating with the executive team to develop and implement pricing strategies, promotional campaigns, and other initiatives to drive sales and enhance the community's reputation

ASSUMPTION: These sample projects are intended to illustrate the types of responsibilities and initiatives that may be required in this role, but may not be exhaustive or representative of all potential tasks.

❓ Key Questions to Ask During Interview

  • Can you describe the company's long-term vision for growth and expansion in the senior living industry?
  • How does the sales and marketing team collaborate with other departments to ensure the success of the community?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?
  • What are the key performance indicators (KPIs) used to measure the success of the sales and marketing efforts, and how are they tracked and reported?

ASSUMPTION: These interview questions are intended to help candidates better understand the role, the company, and the opportunities for growth and success, but may not be exhaustive or representative of all potential inquiries.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the following link: Director of Sales and Marketing - Symphony Park Living
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral interview questions that focus on your sales and leadership experiences
  • Research the company and be prepared to discuss how you can contribute to its growth and success
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.