📌 Core Information
🔹 Job Title: Director, Partnerships - Merchant Services
🔹 Company: Deluxe
🔹 Location: Remote (FL, VA)
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote (must reside in DE, FL, GA, IL, KY, MD, MN, NE, NJ, PA, TX, VA)
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing sales strategies through the ISO Partnership channel
- Leading and managing the ISO sales team
- Building and maintaining partner relationships
- Actively seeking new partnership opportunities
- Analyzing competitive landscape and corporate positioning
ASSUMPTION: This role requires a high level of strategic thinking, sales expertise, and partnership development skills to drive growth through the ISO channel.
📋 Key Responsibilities
✅ Lead and manage ISO sales team to increased performance and deliver strategies to exceed sales targets
✅ Manage and serve as the liaison between prospect and legal execution
✅ Develop a “market dashboard” that maps key companies and industry trends relevant to the company
✅ Develop and implement business plans to penetrate new markets
✅ Focus on hunting new partnership opportunities
✅ Maintain partner relationships, ensure they are educated and actively producing
✅ Actively seek out new ISO partnerships through cold calling, social media, and networking
✅ Regularly research top competitors and industry news to assess competitive landscape and corporate positioning
ASSUMPTION: This role involves a mix of strategic planning, team leadership, and hands-on sales and partnership development activities.
🎯 Required Qualifications
Education: Bachelor's Degree in a related field
Experience: 5 years of experience in sales, OR HS/GED AND 9 years relevant experience, with 3 years of managerial experience
Required Skills:
- Background in payments processing, FinTech, and/or SaaS
- High degree of strategic and analytical capability
- Experience in all aspects of channel relationship management
- Deep understanding of the convergence of partnerships, technology, and payments
- Experience working with Senior management to align strategies and solutions
- Proficient with all Microsoft Office Products
Preferred Skills:
- Experience selling to channel partners (ISO, ISV, Agent, or Referral Partnerships)
- Excellent communication skills and experience preparing and delivering presentations to C-level executives
- Excellent negotiation skills
- Proven track record of increasing revenue through partnership generation
- Ability to work under pressure in a fast-paced environment
ASSUMPTION: While a Bachelor's degree is required, relevant experience may be considered in lieu of formal education. Strong analytical and sales skills are crucial for success in this role.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Director-level role in the Financial Services industry with 5-10 years of experience)
Benefits:
- Healthcare (Medical, Dental, Vision)
- Paid Time Off, Volunteer Time Off, and Holidays
- Employer-Matched Retirement Plan
- Employee Stock Purchase Plan
- Short-Term and Long-Term Disability
- Infertility Treatment, Adoption, and Surrogacy Assistance
- Tuition Reimbursement
Working Hours: Full-time, typically 40 hours per week, with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically focused on payments processing and merchant services
Company Size: 5,001-10,000 employees, which means applicants can expect a mid-sized company structure with established processes and teams
Founded: 1915, with a rich history in financial services and a strong reputation in the industry
Company Description:
- Deluxe champions business so communities thrive by providing solutions that help businesses pay with ease, get paid faster, and grow profitably
- Offers a range of services, including merchant services, payments processing, and data solutions
- Serves millions of small businesses, thousands of financial institutions, and hundreds of large consumer brands
Company Specialties:
- Printing
- Financial Services
- Small Business Services
- Online Marketing
- Email Marketing
- Banking Services
- Interactive Marketing
- Treasury Management
- Promotional Products
- Custom Apparel
- Enterprise Business Solutions
- Data
- Checks
- Merchant Services
- and B2B Payments
Company Website: http://www.deluxe.com
ASSUMPTION: Deluxe is a well-established company with a broad range of services and a strong focus on customer success.
📊 Role Analysis
Career Level: Director-level role, reporting directly to senior management
Reporting Structure: This role is expected to manage a team of ISO sales representatives
Work Arrangement: Remote, with the requirement to reside in one of the specified states
Growth Opportunities:
- Potential to grow within the organization, such as taking on additional responsibilities or moving into a leadership role
- Opportunity to expand the ISO partnership channel and make a significant impact on the company's growth
- Chance to develop skills in strategic planning, team leadership, and partnership development
ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a real impact on the company's success.
🌍 Location & Work Environment
Office Type: Remote, with the requirement to reside in one of the specified states
Office Location(s): Remote (must reside in DE, FL, GA, IL, KY, MD, MN, NE, NJ, PA, TX, VA)
Geographic Context:
- Remote work allows for a flexible work-life balance
- Must reside in one of the specified states, which may impact housing and cost of living considerations
- Working remotely may require strong self-motivation and time management skills
Work Schedule: Full-time, typically 40 hours per week, with flexibility for remote work
ASSUMPTION: While this role offers the flexibility of remote work, it also requires a high degree of self-motivation and time management skills to succeed in a remote environment.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with the hiring manager and potential team members
- Final interview with senior leadership
Key Assessment Areas:
- Sales and partnership development skills
- Strategic planning and analytical capabilities
- Leadership and team management skills
- Communication and negotiation skills
Application Tips:
- Tailor your resume and cover letter to highlight your sales, partnership development, and strategic planning skills
- Be prepared to discuss your experience in managing teams and driving sales growth through partnerships
- Research Deluxe and the merchant services industry to demonstrate your knowledge and enthusiasm for the role
ATS Keywords: ISO, Partnerships, Sales, Strategic Planning, Channel Management, Merchant Services, Payments Processing, Team Leadership
ASSUMPTION: The interview process for this role is likely to be comprehensive, focusing on the candidate's sales, partnership development, and leadership skills.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Salesforce, HubSpot)
- Sales enablement tools (e.g., Showpad, Seismic)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: While specific tools and technologies may vary, strong proficiency in Microsoft Office Suite and CRM software is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Accountable
- Respectful
Work Style:
- Results-driven
- Fast-paced
- Team-oriented
- Adaptable
- Customer-focused
Self-Assessment Questions:
- Do you thrive in a fast-paced, results-driven environment?
- Are you comfortable working remotely and managing your own time?
- Do you have a proven track record of driving sales growth through partnerships?
- Are you able to build and maintain strong relationships with partners and team members?
ASSUMPTION: Deluxe values a customer-centric, innovative, and collaborative work environment, with a strong focus on results and accountability.
⚠️ Potential Challenges
- Managing a remote team and ensuring productivity
- Balancing strategic planning with hands-on sales and partnership development activities
- Keeping up with the fast-paced nature of the payments processing and merchant services industries
- Adapting to the unique requirements of working remotely
ASSUMPTION: This role presents unique challenges related to remote team management, balancing strategic and tactical responsibilities, and adapting to a remote work environment.
📈 Similar Roles Comparison
- This role is unique in its focus on driving sales growth through the ISO partnership channel in the merchant services industry
- Unlike other sales or partnership development roles, this position requires a high degree of strategic planning and analytical capabilities
- Career progression may involve moving into a leadership role or expanding the ISO partnership channel
ASSUMPTION: While this role shares similarities with other sales and partnership development positions, its unique focus on the ISO partnership channel and strategic planning sets it apart.
📝 Sample Projects
- Developing and implementing a strategic plan to exceed sales targets through the ISO partnership channel
- Building and maintaining strong relationships with key partners to drive revenue growth
- Analyzing the competitive landscape and corporate positioning to inform strategic decision-making
ASSUMPTION: These sample projects illustrate the strategic, sales, and partnership development aspects of the role, as well as the need for strong analytical capabilities.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the company's overall growth strategy?
- What are the most significant challenges facing the ISO partnership channel, and how can this role address them?
- What opportunities exist for growth and development within the company?
- How does the company support remote work and employee well-being?
ASSUMPTION: These interview questions are designed to gain insight into the role's priorities, challenges, growth opportunities, and the company's approach to remote work and employee well-being.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales, partnership development, and strategic planning skills
- Prepare for the interview by researching Deluxe and the merchant services industry
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
