π Core Information
πΉ Job Title: Director, Provider Communications
πΉ Company: Centene Corporation
πΉ Location: Remote - Missouri, USA
πΉ Job Type: Full-Time
πΉ Category: Healthcare, Communications
πΉ Date Posted: April 24, 2025
πΉ Experience Level: 7+ years
πΉ Remote Status: Remote OK
π Job Overview
Key aspects of this role include:
- Developing and implementing company-wide provider communications branding plans
- Promoting provider engagement initiatives to improve healthcare quality and efficiency
- Collaborating with various business units to obtain feedback and enhance understanding of products and programs
- Building and maintaining relationships with key internal and external partners
- Researching and providing updates on regulation changes and industry news
- Advising senior management on provider communication strategies
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and experience in both communications and healthcare to effectively develop and execute provider communication strategies that align with the company's overall branding and initiatives.
π Key Responsibilities
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Develop provider communications, materials, and content to support the company-wide branding plan and ensure consistent implementation and usage of materials
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Collaborate with various business units to obtain and incorporate feedback on provider content
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Build and maintain relationships with key internal and external partners to continuously grow the positive reputation of the corporation
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Develop provider communication strategies and tactics to enhance understanding of various products, programs, and initiatives
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Research and provide updates on regulation changes and industry news that impact the organization, its subsidiaries, and/or the industry
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Advise senior management on all provider communication strategies
ASSUMPTION: The successful candidate will have experience in developing and implementing communication strategies, as well as a strong understanding of the healthcare industry and its regulations.
π― Required Qualifications
Education: Bachelor's degree in Communications, Journalism, or a related field
Experience: 7+ years of combined communications and healthcare experience, with a preference for experience in managed care or a healthcare provider environment
Required Skills:
- Excellent communication skills, both written and verbal
- Strong strategic planning and execution abilities
- Proven experience in developing and implementing communication strategies
- Knowledge of the healthcare industry and its regulations
- Ability to build and maintain strong relationships with internal and external partners
Preferred Skills:
- Experience with provider engagement initiatives
- Familiarity with Centene Corporation or its subsidiaries
ASSUMPTION: Candidates with a strong background in both communications and healthcare, as well as experience in provider engagement, will be well-suited for this role.
π° Compensation & Benefits
Salary Range: $116,100.00 - $214,700.00 per year
Benefits:
- Health Insurance
- 401K and Stock Purchase Plans
- Tuition Reimbursement
- Paid Time Off and Holidays
- Flexible Work Approach (remote, hybrid, field, or office work schedules)
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility based on business needs
ASSUMPTION: The salary range provided is based on the information given in the job listing and is subject to change based on the candidate's skills, experience, and other factors.
π Applicant Insights
π Company Context
Industry: Centene Corporation operates in the healthcare industry, specifically focusing on government-sponsored and commercial healthcare programs for under-insured and uninsured individuals.
Company Size: Centene Corporation has 10,001+ employees, making it a large organization with significant resources and opportunities for growth.
Founded: Centene Corporation was founded in 1984 and has since grown to become a leading healthcare enterprise committed to helping people live healthier lives.
Company Description:
- Centene offers affordable and high-quality products to more than 1 in 15 individuals across the nation, including Medicaid and Medicare members and individuals and families served by the Health Insurance Marketplace.
- Centene believes healthcare is best delivered locally and focuses on under-insured and uninsured individuals.
- Centene's hiring practices reflect the composition of the members and communities it serves, allowing it to deliver quality, culturally sensitive healthcare to millions of members.
Company Specialties:
- Contracting
- Network Development
- Managed Care
Company Website: http://www.centene.com
ASSUMPTION: Centene Corporation's large size and focus on under-insured and uninsured individuals present unique opportunities and challenges for employees, particularly in communications roles that aim to engage and inform providers.
π Role Analysis
Career Level: This role is at the director level, indicating significant responsibility and strategic decision-making.
Reporting Structure: The Director, Provider Communications will report directly to senior management, likely the Chief Communications Officer or a similar executive.
Work Arrangement: This role is remote-friendly, with the option to work remotely from Missouri or another location.
Growth Opportunities:
- Potential to expand the role's scope and influence as the company grows and evolves
- Opportunities to work on high-impact initiatives that directly influence the quality and efficiency of healthcare for millions of members
- Possibility to advance within the communications department or explore other areas of the organization
ASSUMPTION: The successful candidate will have the opportunity to make a significant impact on the company's provider communication strategies and contribute to its overall mission of improving the health of its members.
π Location & Work Environment
Office Type: Remote-friendly, with the option to work from home or a Centene office location
Office Location(s): Missouri, USA (with the option to work remotely from other locations)
Geographic Context:
- Missouri is centrally located in the United States, offering easy access to major cities and transportation hubs
- The state is home to a diverse range of industries, including healthcare, finance, and manufacturing
- Missouri has a humid subtropical climate, with hot summers and cold winters
Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility based on business needs
ASSUMPTION: The remote-friendly nature of this role allows for greater flexibility in work-life balance, while still offering the opportunity to collaborate with team members in person when needed.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-depth interview with senior management or other relevant stakeholders
- Background check and offer extension
Key Assessment Areas:
- Communication skills and strategic thinking
- Understanding of the healthcare industry and its regulations
- Experience in developing and implementing communication strategies
- Ability to build and maintain strong relationships with internal and external partners
Application Tips:
- Highlight your relevant experience in communications and healthcare, with a focus on provider engagement initiatives
- Tailor your resume and cover letter to emphasize your strategic planning and execution abilities, as well as your knowledge of the healthcare industry
- Prepare examples of your past communication strategies and their outcomes to discuss during the interview
ATS Keywords: Provider Communications, Branding, Engagement Initiatives, Content Development, Collaboration, Relationship Building, Regulation Research, Strategic Advising, Healthcare Industry, Managed Care, Provider Engagement
ASSUMPTION: Centene Corporation's application process may involve multiple interviews and assessments to ensure the best fit for the role and the organization.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Communication and collaboration platforms (e.g., email, Slack, Microsoft Teams)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Industry-specific software and databases (e.g., healthcare regulations, provider directories)
ASSUMPTION: The successful candidate will be comfortable using a range of communication and collaboration tools, as well as industry-specific software and databases to support their work.
π Cultural Fit Considerations
Company Values:
- Integrity
- Respect
- Accountability
- Innovation
- Collaboration
Work Style:
- Strategic and forward-thinking
- Collaborative and team-oriented
- Adaptable and responsive to changing priorities and deadlines
- Committed to delivering high-quality work and achieving results
Self-Assessment Questions:
- Do you have a proven track record of developing and implementing successful communication strategies in a healthcare setting?
- Are you comfortable working collaboratively with various business units and stakeholders to obtain and incorporate feedback?
- Do you have a strong understanding of the healthcare industry and its regulations, and are you able to adapt to changes in the industry?
ASSUMPTION: Centene Corporation values employees who are committed to delivering high-quality work, collaborating effectively with others, and demonstrating a strong understanding of the healthcare industry and its regulations.
β οΈ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, dynamic environment
- Navigating the complexities of the healthcare industry and its regulations
- Building and maintaining strong relationships with key internal and external partners
- Adapting to changes in the organization, its subsidiaries, or the industry as a whole
ASSUMPTION: The successful candidate will be able to effectively manage multiple priorities, adapt to changes, and build strong relationships to overcome these potential challenges.
π Similar Roles Comparison
- This role is similar to a Communications Director or Manager position, but with a specific focus on provider communications and engagement initiatives
- In the healthcare industry, provider communications play a critical role in ensuring the quality and efficiency of healthcare services
- This role offers the opportunity to work at a strategic level, advising senior management on provider communication strategies and contributing to the overall success of the organization
ASSUMPTION: Candidates with experience in communications roles, particularly in the healthcare industry, will find this role to be a strong fit and an opportunity for growth and impact.
π Sample Projects
- Developing and implementing a comprehensive provider communication plan to support a new healthcare initiative
- Researching and providing updates on regulation changes and industry news to inform senior management and other stakeholders
- Collaborating with various business units to obtain and incorporate feedback on provider content, resulting in improved engagement and understanding of products and programs
ASSUMPTION: The successful candidate will have experience working on similar projects and be able to provide specific examples of their past work during the interview process.
β Key Questions to Ask During Interview
- How does this role fit into the overall communications strategy for the organization?
- What are the most pressing provider communication challenges currently facing the organization?
- How does the organization support the professional development and growth of its employees?
- What is the expected timeline for onboarding and ramping up in this role?
- How does the organization measure the success of its provider communication initiatives?
ASSUMPTION: Asking thoughtful and relevant questions during the interview process demonstrates the candidate's interest in the role and their commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in communications and healthcare, with a focus on provider engagement initiatives
- Prepare examples of your past communication strategies and their outcomes to discuss during the interview
- Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.