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Director, Provider Communications

Centene Corporation
Full-time
Remote
Worldwide
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Director, Provider Communications

πŸ”Ή Company: Centene Corporation

πŸ”Ή Location: Remote - Missouri, USA

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Healthcare, Communications

πŸ”Ή Date Posted: April 24, 2025

πŸ”Ή Experience Level: 7+ years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing company-wide provider communications branding plans
  • Promoting provider engagement initiatives to improve healthcare quality and efficiency
  • Collaborating with various business units to obtain feedback and enhance understanding of products and programs
  • Building and maintaining relationships with key internal and external partners
  • Researching and providing updates on regulation changes and industry news
  • Advising senior management on provider communication strategies

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and experience in both communications and healthcare to effectively develop and execute provider communication strategies that align with the company's overall branding and initiatives.

πŸ“‹ Key Responsibilities

βœ… Develop provider communications, materials, and content to support the company-wide branding plan and ensure consistent implementation and usage of materials

βœ… Collaborate with various business units to obtain and incorporate feedback on provider content

βœ… Build and maintain relationships with key internal and external partners to continuously grow the positive reputation of the corporation

βœ… Develop provider communication strategies and tactics to enhance understanding of various products, programs, and initiatives

βœ… Research and provide updates on regulation changes and industry news that impact the organization, its subsidiaries, and/or the industry

βœ… Advise senior management on all provider communication strategies

ASSUMPTION: The successful candidate will have experience in developing and implementing communication strategies, as well as a strong understanding of the healthcare industry and its regulations.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Journalism, or a related field

Experience: 7+ years of combined communications and healthcare experience, with a preference for experience in managed care or a healthcare provider environment

Required Skills:

  • Excellent communication skills, both written and verbal
  • Strong strategic planning and execution abilities
  • Proven experience in developing and implementing communication strategies
  • Knowledge of the healthcare industry and its regulations
  • Ability to build and maintain strong relationships with internal and external partners

Preferred Skills:

  • Experience with provider engagement initiatives
  • Familiarity with Centene Corporation or its subsidiaries

ASSUMPTION: Candidates with a strong background in both communications and healthcare, as well as experience in provider engagement, will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $116,100.00 - $214,700.00 per year

Benefits:

  • Health Insurance
  • 401K and Stock Purchase Plans
  • Tuition Reimbursement
  • Paid Time Off and Holidays
  • Flexible Work Approach (remote, hybrid, field, or office work schedules)

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility based on business needs

ASSUMPTION: The salary range provided is based on the information given in the job listing and is subject to change based on the candidate's skills, experience, and other factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Centene Corporation operates in the healthcare industry, specifically focusing on government-sponsored and commercial healthcare programs for under-insured and uninsured individuals.

Company Size: Centene Corporation has 10,001+ employees, making it a large organization with significant resources and opportunities for growth.

Founded: Centene Corporation was founded in 1984 and has since grown to become a leading healthcare enterprise committed to helping people live healthier lives.

Company Description:

  • Centene offers affordable and high-quality products to more than 1 in 15 individuals across the nation, including Medicaid and Medicare members and individuals and families served by the Health Insurance Marketplace.
  • Centene believes healthcare is best delivered locally and focuses on under-insured and uninsured individuals.
  • Centene's hiring practices reflect the composition of the members and communities it serves, allowing it to deliver quality, culturally sensitive healthcare to millions of members.

Company Specialties:

  • Contracting
  • Network Development
  • Managed Care

Company Website: http://www.centene.com

ASSUMPTION: Centene Corporation's large size and focus on under-insured and uninsured individuals present unique opportunities and challenges for employees, particularly in communications roles that aim to engage and inform providers.

πŸ“Š Role Analysis

Career Level: This role is at the director level, indicating significant responsibility and strategic decision-making.

Reporting Structure: The Director, Provider Communications will report directly to senior management, likely the Chief Communications Officer or a similar executive.

Work Arrangement: This role is remote-friendly, with the option to work remotely from Missouri or another location.

Growth Opportunities:

  • Potential to expand the role's scope and influence as the company grows and evolves
  • Opportunities to work on high-impact initiatives that directly influence the quality and efficiency of healthcare for millions of members
  • Possibility to advance within the communications department or explore other areas of the organization

ASSUMPTION: The successful candidate will have the opportunity to make a significant impact on the company's provider communication strategies and contribute to its overall mission of improving the health of its members.

🌍 Location & Work Environment

Office Type: Remote-friendly, with the option to work from home or a Centene office location

Office Location(s): Missouri, USA (with the option to work remotely from other locations)

Geographic Context:

  • Missouri is centrally located in the United States, offering easy access to major cities and transportation hubs
  • The state is home to a diverse range of industries, including healthcare, finance, and manufacturing
  • Missouri has a humid subtropical climate, with hot summers and cold winters

Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility based on business needs

ASSUMPTION: The remote-friendly nature of this role allows for greater flexibility in work-life balance, while still offering the opportunity to collaborate with team members in person when needed.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the hiring manager
  • In-depth interview with senior management or other relevant stakeholders
  • Background check and offer extension

Key Assessment Areas:

  • Communication skills and strategic thinking
  • Understanding of the healthcare industry and its regulations
  • Experience in developing and implementing communication strategies
  • Ability to build and maintain strong relationships with internal and external partners

Application Tips:

  • Highlight your relevant experience in communications and healthcare, with a focus on provider engagement initiatives
  • Tailor your resume and cover letter to emphasize your strategic planning and execution abilities, as well as your knowledge of the healthcare industry
  • Prepare examples of your past communication strategies and their outcomes to discuss during the interview

ATS Keywords: Provider Communications, Branding, Engagement Initiatives, Content Development, Collaboration, Relationship Building, Regulation Research, Strategic Advising, Healthcare Industry, Managed Care, Provider Engagement

ASSUMPTION: Centene Corporation's application process may involve multiple interviews and assessments to ensure the best fit for the role and the organization.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Communication and collaboration platforms (e.g., email, Slack, Microsoft Teams)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Industry-specific software and databases (e.g., healthcare regulations, provider directories)

ASSUMPTION: The successful candidate will be comfortable using a range of communication and collaboration tools, as well as industry-specific software and databases to support their work.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Respect
  • Accountability
  • Innovation
  • Collaboration

Work Style:

  • Strategic and forward-thinking
  • Collaborative and team-oriented
  • Adaptable and responsive to changing priorities and deadlines
  • Committed to delivering high-quality work and achieving results

Self-Assessment Questions:

  • Do you have a proven track record of developing and implementing successful communication strategies in a healthcare setting?
  • Are you comfortable working collaboratively with various business units and stakeholders to obtain and incorporate feedback?
  • Do you have a strong understanding of the healthcare industry and its regulations, and are you able to adapt to changes in the industry?

ASSUMPTION: Centene Corporation values employees who are committed to delivering high-quality work, collaborating effectively with others, and demonstrating a strong understanding of the healthcare industry and its regulations.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced, dynamic environment
  • Navigating the complexities of the healthcare industry and its regulations
  • Building and maintaining strong relationships with key internal and external partners
  • Adapting to changes in the organization, its subsidiaries, or the industry as a whole

ASSUMPTION: The successful candidate will be able to effectively manage multiple priorities, adapt to changes, and build strong relationships to overcome these potential challenges.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Communications Director or Manager position, but with a specific focus on provider communications and engagement initiatives
  • In the healthcare industry, provider communications play a critical role in ensuring the quality and efficiency of healthcare services
  • This role offers the opportunity to work at a strategic level, advising senior management on provider communication strategies and contributing to the overall success of the organization

ASSUMPTION: Candidates with experience in communications roles, particularly in the healthcare industry, will find this role to be a strong fit and an opportunity for growth and impact.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive provider communication plan to support a new healthcare initiative
  • Researching and providing updates on regulation changes and industry news to inform senior management and other stakeholders
  • Collaborating with various business units to obtain and incorporate feedback on provider content, resulting in improved engagement and understanding of products and programs

ASSUMPTION: The successful candidate will have experience working on similar projects and be able to provide specific examples of their past work during the interview process.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall communications strategy for the organization?
  • What are the most pressing provider communication challenges currently facing the organization?
  • How does the organization support the professional development and growth of its employees?
  • What is the expected timeline for onboarding and ramping up in this role?
  • How does the organization measure the success of its provider communication initiatives?

ASSUMPTION: Asking thoughtful and relevant questions during the interview process demonstrates the candidate's interest in the role and their commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience in communications and healthcare, with a focus on provider engagement initiatives
  • Prepare examples of your past communication strategies and their outcomes to discuss during the interview
  • Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.