📌 Core Information
🔹 Job Title: Director/Senior Managing Consultant, Marketing Services - Advisors & Consulting Services
🔹 Company: Mastercard
🔹 Location: St. Leonards, Australia
🔹 Job Type: Full-Time
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Leading complex client engagements across various industries
- Developing and implementing marketing strategies and campaigns
- Building and maintaining senior client relationships
- Serving as a trusted business advisor and driving client value
- Collaborating with internal stakeholders to create relevant solutions
ASSUMPTION: This role requires a high level of strategic thinking, client management, and team leadership skills. It is ideal for an experienced marketing professional looking to drive impact at a global level.
📋 Key Responsibilities
✅ Lead complex client engagements across a range of industries and problem statements
✅ Build and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data
✅ Own senior client relationships from mid-level to C-suite and serve as a trusted client business advisor
✅ Guide teams through complex problem solving to business-focused solutions and recommendations that drive client value
✅ Motivate the project delivery team to produce superior quality deliverables and create a collaborative and inclusive environment for all levels
✅ Own relationship with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
✅ Provide marketplace perspectives and insights, and lead on-the-job training, coaching, and mentorship to both direct and outside team members
✅ Understand various marketing specializations and relationships between areas
ASSUMPTION: This role involves a high degree of client interaction, team management, and strategic decision-making. Strong communication, leadership, and problem-solving skills are essential.
🎯 Required Qualifications
Education: Undergraduate degree
Experience: 10+ years of experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
Required Skills:
- Advanced Word, Excel, and PowerPoint skills
- Ability to lead multiple projects and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred Skills:
- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Relevant industry expertise and/or experience in product, sales, or marketing technology
- MBA or master’s degree with specialization in marketing or digital (not required)
ASSUMPTION: This role requires a broad range of marketing experience, with a strong emphasis on client management, team leadership, and strategic thinking.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a senior-level marketing role in Australia, the estimated salary range is AUD 180,000 - 250,000 per annum.
Benefits:
- Competitive benefits package
- Opportunities for professional growth and development
- Global travel opportunities
Working Hours: Full-time position with standard business hours, although flexibility may be required based on project needs and client time zones.
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Mastercard operates in the global payments and technology industry, with a focus on digital payments, data analytics, and cybersecurity. The company works with a wide range of clients, from financial institutions and merchants to governments and consumers.
Company Size: Mastercard is a large, publicly-traded company with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects and clients.
Founded: Mastercard was founded in 1966 and has since grown into a global leader in its industry, with a strong focus on innovation and technology.
Company Description:
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide
- Supports a wide range of digital payments choices, making transactions secure, simple, smart, and accessible
- Combines technology and innovation, partnerships and networks to deliver unique products and services
Company Specialties:
- Global digital payments/commerce
- Technology and innovation
- Innovative mobile payment solutions
- Processing
Company Website: www.mastercard.com
ASSUMPTION: Mastercard's large size and global presence offer applicants the opportunity to work on diverse projects and gain exposure to various industries and cultures.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring a high degree of expertise and leadership.
Reporting Structure: The role reports directly to the Head of Advisors & Consulting Services and may have team members reporting to them.
Work Arrangement: This is an on-site role, with the possibility of remote work for specific projects or clients. Flexibility may be required based on client time zones and project needs.
Growth Opportunities:
- Progression to a more senior role within the Advisors & Consulting Services team or other areas of the business
- Expansion of responsibilities based on successful performance and client needs
- Opportunities to work on high-impact projects and engage with senior leadership
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop leadership skills, expand industry knowledge, and drive impact at a global level.
🌍 Location & Work Environment
Office Type: Mastercard's St. Leonards office is a modern, collaborative workspace with a focus on employee well-being and productivity.
Office Location(s): St. Leonards, Australia
Geographic Context:
- St. Leonards is a suburb of Sydney, Australia's largest city
- The area offers a mix of urban and suburban living, with easy access to public transportation and amenities
- Sydney is a global city with a diverse economy and a strong focus on technology and innovation
Work Schedule: Standard business hours with flexibility based on project needs and client time zones.
ASSUMPTION: The St. Leonards office provides a dynamic and collaborative work environment, with easy access to Sydney's amenities and cultural attractions.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth behavioral and technical interviews with the hiring team
- Final round interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Client management and relationship-building abilities
- Team leadership and collaboration skills
- Industry knowledge and expertise
- Cultural fit and alignment with Mastercard's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant marketing experience and achievements
- Demonstrate your understanding of Mastercard's business and the role's requirements in your application materials
- Prepare examples of your marketing strategies, campaigns, and client success stories
- Research Mastercard's company culture and values to ensure a strong fit
ATS Keywords: Marketing strategy, campaign development, client management, team leadership, problem-solving, digital marketing, data analysis, business development, project management, communication, coaching, thought leadership
ASSUMPTION: Mastercard's interview process is designed to assess candidates' strategic thinking, client management, and leadership skills, as well as their cultural fit with the organization.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data visualization tools (e.g., Tableau, Power BI)
- Marketing automation and analytics platforms
- Project management tools (e.g., Asana, Jira)
- Video conferencing and collaboration tools (e.g., Zoom, Microsoft Teams)
ASSUMPTION: This role requires proficiency in Microsoft Office Suite and familiarity with data visualization tools. Experience with marketing automation and analytics platforms is also beneficial.
👔 Cultural Fit Considerations
Company Values:
- Do the right thing
- Stay connected
- Innovate with purpose
- Make it easy
- One team, one dream
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on delivering client value
- Adaptable and responsive to change
- Data-driven and analytical
- Inclusive and respectful of diverse perspectives
Self-Assessment Questions:
- How do you embody Mastercard's values in your daily work?
- Describe a time when you had to adapt to a significant change in a project or client requirement. How did you handle it?
- How do you approach building and maintaining strong client relationships, even in challenging situations?
ASSUMPTION: Mastercard values a collaborative, inclusive, and results-driven work environment. Candidates should be able to demonstrate alignment with the company's values and a strong fit with the desired work style.
⚠️ Potential Challenges
- Managing multiple projects and clients simultaneously, with varying priorities and deadlines
- Balancing strategic thinking and execution, while also managing team dynamics and client relationships
- Adapting to a fast-paced, dynamic work environment with changing client needs and market trends
- Working with diverse teams and stakeholders, both internally and externally
ASSUMPTION: This role presents unique challenges and opportunities for growth, requiring strong leadership, adaptability, and strategic thinking skills.
📈 Similar Roles Comparison
- Compared to other senior marketing roles, this position offers a greater focus on client management, strategic consulting, and team leadership
- Industry-specific context: The payments and technology industry is dynamic and fast-paced, with a strong focus on innovation and data-driven decision-making
- Career path comparison: This role provides a clear path for progression to more senior leadership positions within the Advisors & Consulting Services team or other areas of the business
ASSUMPTION: This role offers a unique blend of marketing strategy, client management, and team leadership, with a strong focus on driving client value and business impact.
📝 Sample Projects
- Developing and executing a comprehensive marketing strategy for a global financial institution, including segmentation, targeting, and campaign optimization
- Conducting a competitive analysis and market research study for a regional retail client, leading to the development of a targeted marketing plan
- Managing a team to deliver a large-scale digital marketing campaign for a global technology client, including project planning, execution, and performance analysis
ASSUMPTION: These sample projects demonstrate the strategic, collaborative, and data-driven nature of the role, as well as the opportunity to work with high-profile clients and drive meaningful business impact.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Advisors & Consulting Services group, and how this role fits within it?
- How does Mastercard support the professional growth and development of its employees, particularly in senior roles like this one?
- Can you provide examples of how Mastercard's values are embodied in the day-to-day work of the team and the company as a whole?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does Mastercard approach work-life balance, particularly for roles that may require flexibility based on client time zones and project needs?
ASSUMPTION: These questions are designed to provide insight into the role's dynamics, the company's culture, and the opportunities for growth and success in the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant marketing experience and achievements, with a focus on strategic thinking, client management, and team leadership
- Prepare examples of your marketing strategies, campaigns, and client success stories to demonstrate your skills and accomplishments
- Research Mastercard's company culture and values to ensure a strong fit and alignment with your personal goals and work style
- Follow up with the hiring team one week after submitting your application to inquire about the status of your application and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
