🔹 Job Title: Documentation - Technical Writer I
🔹 Company: Elastic
🔹 Location: Canada
🔹 Job Type: On-site
🔹 Category: ✍️ Copywriting & Content Writing
🔹 Date Posted: Mon Mar 31 2025
🔹 Experience Level: Entry (2-5 years)
🔹 Remote Status: Remote OK
Key aspects of this role include:
ASSUMPTION: The role involves collaborating across departments to produce high-quality documentation that aids user understanding and product usability. There is an emphasis on technical knowledge and an eagerness to tackle complex problems.
✅ Work side-by-side with Elastic engineers, product marketing, support, and fellow writers to document new features.
✅ Produce how-to guides, user guides, tutorials, and other content for the documentation website and in-product help center.
✅ Use Elastic's Git-based software development process, necessitating proficiency with Git and GitHub.
✅ Review and edit documentation changes contributed by Elastic employees and community members.
✅ Test both product and documentation for accuracy and consistency.
ASSUMPTION: Responsibilities imply a strong emphasis on teamwork, technical writing skills, and an iterative editing process to maintain high documentation standards.
Education: Not specified
Experience: 2+ years in a SaaS, IT, or developer-focused environment as a technical writer or in a technical role.
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with strong technical skills and a collaborative spirit are prioritized due to the role's integration with diverse teams and technical environments.
Salary Range: $68,200 – $107,900 CAD, with potential stock options and participation in Elastic's stock program.
Benefits:
Working Hours: Standard 40-hour work week with flexible arrangements.
ASSUMPTION: The compensation package reflects a comprehensive approach to employee benefits, including retirement planning and health coverage, to support long-term employee satisfaction.
Industry: Software Development;
Company Size: 1,001-5,000 employees, indicating mid-sized company dynamics providing both stability and opportunities for individual impact.
Founded: Not Specified
Company Description:
Company Specialties:
Company Website: http://www.elastic.co
ASSUMPTION: Elastic's position within the tech industry positions it as a powerful innovator in AI and data solutions, attracting professionals passionate about cutting-edge technology.
Career Level: Mid-level, suitable for individuals with a couple of years of technical writing experience looking to deepen their industry engagement.
Reporting Structure: Reports to Team Leaders within the documentation or engineering departments.
Work Arrangement: Primarily on-site but with some remote flexibility.
Growth Opportunities:
ASSUMPTION: Role presents substantial growth potential due to its position within a dynamic and collaborative technical environment.
Office Type: Corporate office setting with modern amenities.
Office Location(s): Multiple global offices including Canada, USA, and the EU.
Geographic Context:
Work Schedule: Flexible work schedule with potential for remote work.
ASSUMPTION: Elastic's flexible work environment and diverse locations indicate a supportive setting for work-life balance and international collaboration.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Technical Writing, Git, GitHub, Documentation, SaaS, IT, Curiosity, Markdown, Asciidoc
ASSUMPTION: Successful candidates will clearly showcase their technical writing proficiency and versatility in handling complex documentation tasks.
ASSUMPTION: Mastery of these tools is critical due to their integral role in Elastic's documentation processes.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Candidates thriving at Elastic will empower themselves with self-directed projects and ground their work in company values of inclusion and innovation.
ASSUMPTION: The role requires resilience and adaptability to meet documentation standards in a dynamic tech landscape.
ASSUMPTION: An opportunity exists to work closely with developers, which is a significant distinction from similar roles at other tech companies.
ASSUMPTION: Example projects provide insight into the candidate's ability to manage documentation tasks effectively in a collaborative environment.
ASSUMPTION: These questions aim to aid candidates in understanding role expectations and company culture while confirming alignment with personal career objectives.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.