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E-Commerce Content Executive

Moonpig
Full-time
On-site
London, City of, United Kingdom
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: E-Commerce Content Executive

πŸ”Ή Company: Moonpig

πŸ”Ή Location: London, City of, United Kingdom

πŸ”Ή Job Type: Permanent

πŸ”Ή Category: E-Commerce, Retail

πŸ”Ή Date Posted: 2025-04-15

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing content plans aligned with UK trading strategy and commercial goals
  • Optimizing content and layouts to improve performance and customer experience
  • Collaborating with cross-functional teams to bring content plans to life
  • Analyzing performance and proactively identifying improvement opportunities

ASSUMPTION: This role requires a balance of creativity and analytical thinking, with a strong focus on data-driven decision making and continuous improvement.

πŸ“‹ Key Responsibilities

βœ… Develop and execute monthly content plans for key areas of the site and app, aligned with UK trading strategy and commercial goals

βœ… Continuously optimize content and layouts to improve performance and customer experience

βœ… Create page wireframes and brief design teams to bring content plans to life across web and app

βœ… Run regular performance analysis and reporting on key content areas

βœ… Proactively identify opportunities for A/B testing to drive improvements

ASSUMPTION: This role involves a high degree of autonomy and requires strong prioritization and time management skills to juggle multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Marketing, Communications, or a related discipline)

Experience: Previous experience in executing content in an e-commerce or retail environment

Required Skills:

  • Creative and analytical thinking
  • Proactive, self-starting attitude
  • Exceptional attention to detail
  • Ability to work at pace and adapt to change in a fast-moving environment
  • Calm under pressure
  • Excellent verbal and written communication skills
  • Confident working independently and collaboratively
  • Familiarity with content management systems (CMS) and basic understanding of SEO best practices

Preferred Skills:

  • Experience with Tableau, Google Analytics, or Photoshop

ASSUMPTION: While experience with specific tools is preferred, candidates with strong transferable skills and a willingness to learn are encouraged to apply.

πŸ’° Compensation & Benefits

Salary Range: Β£28,000 - Β£35,000 per annum (based on experience and industry standards for an E-Commerce Content Executive role in London)

Benefits:

  • Competitive benefits package
  • Flexible working arrangements
  • Opportunities for professional growth and development

Working Hours: Full-time, hybrid work arrangement (2-3 days in the office per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role and location. Actual compensation may vary based on individual qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Moonpig operates in the competitive e-commerce and retail sectors, specializing in personalized greetings cards, gifts, and flowers.

Company Size: Moonpig Group has 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: Moonpig was founded in 2000 and has since grown into an international group with operations in the UK, US, Australia, and the Netherlands.

Company Description:

  • Moonpig Group's mission is to help people connect and create moments that matter
  • The company is a technology platform at heart, offering a leading e-commerce destination for greetings cards, gifts, and flowers
  • Moonpig Group is committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging

Company Specialties:

  • Retail
  • eCommerce
  • Internet
  • Printing
  • Greeting cards, flowers, and chocolates

Company Website: Moonpig Careers

ASSUMPTION: Moonpig Group's focus on personalization and customer connections sets it apart in the competitive e-commerce landscape.

πŸ“Š Role Analysis

Career Level: This role is suitable for candidates with 2-5 years of experience in e-commerce or retail content management, seeking to advance their careers in a dynamic and growing company.

Reporting Structure: The E-Commerce Content Executive will report directly to the Head of E-Commerce Content and work closely with cross-functional teams, including Trading, Marketing, Buying, and Product.

Work Arrangement: This role follows a hybrid work arrangement, with 2-3 days in the office per week, offering flexibility for work-life balance.

Growth Opportunities:

  • Progression to senior roles within the content team or related functions
  • Expansion into international markets and teams
  • Gaining experience in cross-functional collaboration and project management

ASSUMPTION: Moonpig Group's growth and expansion present numerous opportunities for career progression and development within the organization.

🌍 Location & Work Environment

Office Type: Moonpig's London office is a modern, collaborative workspace designed to foster creativity and productivity.

Office Location(s): 10 Back Hill, Herbal House, London, England EC1R 5EN, GB

Geographic Context:

  • London is a vibrant, multicultural city with a thriving tech and e-commerce scene
  • The office is located in Clerkenwell, a creative and trendy neighborhood with numerous amenities and transport links
  • Moonpig's hybrid work arrangement allows for a better work-life balance and reduced commuting time

Work Schedule: Full-time, with flexible hours and the option to work from home for part of the week

ASSUMPTION: Moonpig's hybrid work arrangement and central London location cater to a diverse range of employee preferences and needs.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the hiring manager
  • In-person or virtual interview with the content team and other stakeholders
  • Final interview with the Head of E-Commerce Content

Key Assessment Areas:

  • Candidates' understanding of e-commerce content strategies and best practices
  • Ability to analyze data and make data-driven decisions
  • Creativity and problem-solving skills
  • Communication and collaboration skills

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of Moonpig's business and target audience
  • Prepare examples of your previous content work and be ready to discuss your approach to content optimization

ATS Keywords: E-Commerce, Content, Trading Strategy, Commercial Goals, SEO, CMS, A/B Testing, Performance Analysis, Collaboration, Cross-Functional Teams

ASSUMPTION: Moonpig's interview process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's mission and values.

πŸ› οΈ Tools & Technologies

  • Content management systems (CMS)
  • Tableau
  • Google Analytics
  • Photoshop
  • Project management tools (e.g., Asana, Trello, or Jira)

ASSUMPTION: Familiarity with these tools is preferred but not essential, as Moonpig Group provides training and support for new employees.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Do what’s right
  • Trust & give permission
  • Delivery matters

Work Style:

  • Collaborative and cross-functional
  • Data-driven and analytical
  • Adaptable and responsive to change

Self-Assessment Questions:

  • How do you approach balancing creativity and data-driven decision making in your content strategies?
  • Can you provide an example of a time when you identified an opportunity for improvement and successfully implemented a change to drive better performance?
  • How do you prioritize and manage multiple projects and deadlines in a fast-paced environment?

ASSUMPTION: Moonpig Group values candidates who demonstrate a strong work ethic, a proactive approach to problem-solving, and a commitment to continuous learning and improvement.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced environment
  • Adapting to changes in trading strategies and commercial goals
  • Collaborating effectively with cross-functional teams and stakeholders
  • Continuously staying up-to-date with industry trends and best practices in e-commerce content

ASSUMPTION: These challenges can be overcome through strong time management, communication, and adaptability skills, as well as a proactive approach to learning and development.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional retail roles, this position focuses heavily on digital content and e-commerce strategies
  • Compared to other e-commerce content roles, this position offers a high degree of autonomy and the opportunity to work closely with cross-functional teams
  • Career progression in this role could lead to senior content management positions or related functions within the organization

ASSUMPTION: This role offers a unique blend of creative and analytical responsibilities, making it an attractive opportunity for candidates with a diverse skill set and a passion for e-commerce content.

πŸ“ Sample Projects

  • Developing and executing a content plan for a new product category launch
  • Optimizing the layout and content of a high-traffic landing page to improve conversion rates
  • Conducting a comprehensive performance analysis of the site's content and making data-driven recommendations for improvement

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that an E-Commerce Content Executive might undertake in this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader content strategy for Moonpig Group?
  • Can you describe the team structure and dynamics within the content team?
  • What opportunities are there for professional growth and development within this role?
  • How does Moonpig Group support work-life balance for its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company culture, enabling them to make an informed decision about their application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your previous content work and be ready to discuss your approach to content optimization
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.