E-Commerce Content Specialist

📌 Core Information

🔹 Job Title: E-Commerce Content Specialist

🔹 Company: Johnny Was

🔹 Location: Los Angeles, Johnny Was Headquarters

🔹 Job Type: Full-Time

🔹 Category: Retail Apparel and Fashion

🔹 Date Posted: June 4, 2025

🔹 Experience Level: 2-4 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing and optimizing product listings and on-site content for a compelling digital shopping experience
• Creating, editing, and publishing product descriptions, titles, and specifications
• Collaborating with merchandising, marketing, and creative teams to bring product stories to life
• Conducting quality checks to ensure accurate product information on the website
• Optimizing content using relevant keywords to improve organic search performance

ASSUMPTION: This role requires strong writing, editing, and organizational skills, as well as a keen eye for detail. Familiarity with e-commerce platforms and SEO best practices is also crucial for success in this position.

📋 Key Responsibilities

✅ Create, edit, and publish product descriptions, titles, and specifications across the e-commerce platform

✅ Ensure all product content adheres to brand voice, SEO best practices, and internal style guidelines

✅ Manage product uploads, categorization, and attribution to maintain site accuracy and shoppability

✅ Collaborate with photography, merchandising, and creative teams to ensure timely content delivery

✅ Conduct quality checks to verify correct pricing, imagery, and inventory status on site

✅ Optimize content using relevant keywords to improve organic search performance and site navigation

✅ Partner with e-commerce and digital marketing teams to support content for landing pages, seasonal edits, and promotional campaigns

✅ Own seasonal content update calendar

✅ Work cross-functionally with the customer service team to address product-related inquiries and ensure accurate promotional information is reflected on the website

✅ Use Excel to manage large product catalogs, perform bulk uploads, and audit product attributes including pricing, inventory, and descriptions

ASSUMPTION: This role involves a high degree of multitasking and requires the ability to manage multiple deadlines and priorities effectively.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, English, Journalism, or a related field (or equivalent experience)

Experience: 2-4 years of experience in e-commerce, digital content, or merchandising (fashion/apparel a plus)

Required Skills:

• Strong writing, editing, and proofreading skills with a focus on customer experience and SEO
• Familiarity with CMS platforms (Salesforce Commerce Cloud, Shopify, or similar)
• Proficiency in Excel and basic HTML is a plus
• Highly organized, detail-oriented, and able to manage multiple deadlines
• Passion for product, storytelling, and a polished brand experience
• Proficient in Microsoft Excel, with a working knowledge of VLOOKUP and other data functions
• Experience with a Product Information Management (PIM) system is a plus

Preferred Skills:

• Familiarity with the Johnny Was brand and aesthetic
• Experience working with a remote or distributed team

ASSUMPTION: Candidates with experience in the fashion or apparel industry may have an advantage in this role, as they will have a better understanding of the products and target audience.

💰 Compensation & Benefits

Salary Range: $56,175 - $93,626 per year

Benefits:

• Healthcare
• Retirement Savings
• Paid Time Off/Vacation
• Product Discounts

Working Hours: 40 hours per week, with flexibility for occasional overtime as needed

ASSUMPTION: The salary range provided is based on industry standards for similar roles in the Los Angeles area. However, the final offer may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Johnny Was is a retail apparel and fashion company that specializes in women's clothing and accessories. They are known for their unique, bohemian-inspired designs that blend vintage and modern aesthetics.

Company Size: Johnny Was has 201-500 employees, making it a mid-sized company. This means that there are opportunities for career growth and development, but also a competitive work environment.

Founded: Johnny Was was founded in 1987 and has since become a popular destination for women seeking stylish, high-quality clothing with a bohemian twist.

Company Description:

• Johnny Was creates beautifully-crafted women's clothing inspired by world cultures, the arts, and historical dressmaker techniques
• Their signature aesthetic strikes a balance between vintage and modern, reserved and unrestrained, traditional and innovative
• Their clothing embodies the quintessential California bohemian lifestyle

Company Specialties:

• Women's Clothing and Accessories
• Bohemian-Inspired Designs
• High-Quality Craftsmanship

Company Website: www.johnnywas.com

ASSUMPTION: Johnny Was is a well-established company with a strong brand identity and a loyal customer base. They value creativity, innovation, and attention to detail in their products and their employees.

📊 Role Analysis

Career Level: This role is an entry-level to mid-level position, offering opportunities for growth and development within the company.

Reporting Structure: The E-Commerce Content Specialist reports directly to the E-Commerce Manager and works closely with various teams, including merchandising, marketing, and creative.

Work Arrangement: This role is on-site, with the opportunity for occasional remote work as needed.

Growth Opportunities:

• Advancement to a Senior Content Specialist or E-Commerce Manager role
• Expansion into other areas of the business, such as marketing or merchandising
• Opportunities to work on special projects or initiatives

ASSUMPTION: With the right skills and dedication, there are numerous opportunities for growth and advancement within Johnny Was.

🌍 Location & Work Environment

Office Type: Johnny Was' headquarters is a modern, creative workspace designed to foster collaboration and innovation.

Office Location(s): 712 South Olive Street, Los Angeles, California 90014, US

Geographic Context:

• Los Angeles is a vibrant, multicultural city with a thriving fashion industry
• The Johnny Was headquarters is located in the heart of downtown Los Angeles, offering easy access to public transportation and nearby amenities
• The city's diverse population and cultural influences inspire Johnny Was' unique designs

Work Schedule: The work schedule for this role is Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for occasional overtime as needed.

ASSUMPTION: The work environment at Johnny Was is fast-paced and dynamic, with a strong emphasis on creativity and collaboration.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with the HR department
• In-person or virtual interview with the E-Commerce Manager and a member of the content team
• Final interview with the Director of E-Commerce

Key Assessment Areas:

• Writing and editing skills
• Familiarity with e-commerce platforms and SEO best practices
• Attention to detail and organizational skills
• Cultural fit and alignment with Johnny Was' brand values

Application Tips:

• Tailor your resume and cover letter to highlight your relevant skills and experience for this role
• Showcase your portfolio or examples of your writing and editing work, if applicable
• Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability

ATS Keywords: E-commerce, digital content, merchandising, SEO, writing, editing, CMS, Excel, HTML, organizational skills, attention to detail, product management, collaboration, customer service, content optimization

ASSUMPTION: Johnny Was uses an Applicant Tracking System (ATS) to manage and screen job applications. Including relevant keywords in your resume and cover letter can help your application stand out and increase your chances of being selected for an interview.

🛠️ Tools & Technologies

• Salesforce Commerce Cloud (or similar CMS platform)
• Microsoft Excel
• Basic HTML
• Product Information Management (PIM) system (if applicable)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role. However, training and support will be provided to help new hires get up to speed quickly.

👔 Cultural Fit Considerations

Company Values:

• Creativity and innovation
• Attention to detail and quality craftsmanship
• Collaboration and teamwork
• Passion for the brand and its products

Work Style:

• Fast-paced and dynamic work environment
• Strong emphasis on creativity and collaboration
• Opportunities for growth and development

Self-Assessment Questions:

• Do you have a strong passion for the Johnny Was brand and its products?
• Are you comfortable working in a fast-paced, collaborative environment?
• Do you have strong writing, editing, and organizational skills, with a keen eye for detail?

ASSUMPTION: Johnny Was values employees who are creative, passionate, and dedicated to their work. They also prioritize a positive, collaborative work environment that fosters innovation and growth.

⚠️ Potential Challenges

• Managing a large product catalog and keeping up with frequent updates and changes
• Balancing multiple deadlines and priorities in a fast-paced work environment
• Adapting to changes in the e-commerce landscape and staying up-to-date with SEO best practices
• Working with a diverse range of teams and stakeholders, each with their own priorities and goals

ASSUMPTION: These challenges can be overcome with strong organizational skills, attention to detail, and a willingness to adapt and learn in a dynamic work environment.

📈 Similar Roles Comparison

• Compared to other content specialist roles, this position places a greater emphasis on e-commerce and SEO best practices
• In the fashion and apparel industry, this role is unique in its focus on blending vintage and modern aesthetics to create a distinctive brand identity
• Career-wise, this role offers opportunities for growth and advancement within the company, as well as the potential to expand into other areas of the business

ASSUMPTION: This role is well-suited to candidates with a strong background in e-commerce, digital content, or merchandising, as well as a passion for the Johnny Was brand and its unique aesthetic.

📝 Sample Projects

• Creating and optimizing product listings for a new seasonal collection launch
• Collaborating with the marketing team to develop content for a promotional campaign
• Conducting a comprehensive audit of the website's product content to ensure accuracy and consistency

ASSUMPTION: These sample projects illustrate the range of responsibilities and collaborative nature of the E-Commerce Content Specialist role at Johnny Was.

❓ Key Questions to Ask During Interview

• Can you describe the typical workflow for managing product content updates?
• How does the content team collaborate with other departments, such as merchandising and marketing?
• What opportunities are there for growth and development within the company?
• How does Johnny Was support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion?

ASSUMPTION: These questions can help you better understand the role, the company culture, and the opportunities for growth and development within Johnny Was.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experience for this role
• Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability
• Showcase your portfolio or examples of your writing and editing work, if applicable
• Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.