📌 Core Information
🔹 Job Title: eCommerce Content Specialist - Jared
🔹 Company: Signet Jewelers
🔹 Location: Support Center - Akron, OH
🔹 Job Type: Full-Time
🔹 Category: Retail - eCommerce
🔹 Date Posted: July 14, 2025
🔹 Experience Level: 1-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Creating and maintaining content for Jared.com to enhance customer experience
- Collaborating with creative agency and internal teams for content and marketing efforts
- Managing customer journey tools and driving SEO enhancements
- Presenting research and plans to educate and drive new website initiatives
ASSUMPTION: This role requires a balance of creativity, technical skills, and cross-functional collaboration to deliver an engaging and optimized digital customer experience.
📋 Key Responsibilities
✅ Ideate, plan, and build new content using Smart Edit CMS, aligning with product launches, promotions, and seasonal events
✅ Report on content page performance and optimize the customer experience using data and analytics
✅ Drive SEO enhancements for content areas of ownership, including on-page copy, imagery, meta data, and other recommendations
✅ Manage web tools that enhance the customer journey onsite, such as product ratings & reviews, user-generated content, and more
✅ Test new functionality for technical integrations and represent the Jared brand in these efforts
✅ Present research, enhancements, or plans with other teams within the business to educate and drive new website initiatives
ASSUMPTION: This role involves a mix of creative and analytical tasks, requiring strong organizational skills and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor’s degree in business or a related field, preferred
Experience: 1-2+ years in eCommerce content marketing or digital marketing
Required Skills:
- Content management systems (e.g., Smart Edit CMS)
- SEO best practices
- Analytics tools (e.g., Adobe Analytics)
- Project management tools (e.g., JIRA)
- Strong written and verbal communication skills
Preferred Skills:
- SAP Hybris
- BazaarVoice Ratings & Reviews
- Adobe Experience Platform
ASSUMPTION: While specific experience with Signet Jewelers' tech stack is not required, familiarity with these tools would be beneficial for a smooth onboarding process.
💰 Compensation & Benefits
Salary Range: $45,000 - $55,000 per year (based on industry standards for eCommerce content marketing roles in Akron, OH)
Benefits:
- Premium healthcare coverage
- 401(k) with company match
- Generous time off
- Diversity, equity & inclusion programs
- Career growth & development opportunities
- Exclusive perks and wellness programs
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Signet Jewelers is the world’s largest retailer of diamond jewelry, operating over 2,800 stores worldwide under various iconic brands.
Company Size: 10,001+ employees (global); 7,267 employees (LinkedIn)
Founded: 1910, with a rich history of growth and acquisitions
Company Description:
- Signet Jewelers is a purpose-driven and sustainability-focused company, united by a shared purpose: Inspiring Love.
- The company is Great Place to Work-Certified™ and a participant in the United Nations Global Compact.
- Signet Jewelers offers a diverse range of career opportunities and fosters a culture of belonging.
Company Specialties:
- Retail jewelry
- eCommerce
- Marketing and branding
- Customer experience
Company Website: www.signetjewelers.com
ASSUMPTION: Working at Signet Jewelers offers opportunities for professional growth, exposure to diverse brands, and a strong focus on company culture and values.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and development
Reporting Structure: This role reports directly to the Jared.com Content Manager and works closely with the content team, marketing team, digital marketing team, and social media team.
Work Arrangement: On-site, with a flexible work schedule to accommodate project needs
Growth Opportunities:
- Advancement within the content team or exploration of other roles within Signet Jewelers
- Expanding skills and expertise in eCommerce content marketing, SEO, and analytics
- Potential to work on high-impact projects and initiatives that drive business results
ASSUMPTION: This role offers a strong foundation for career growth in eCommerce content marketing and digital marketing.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a collaborative and professional work environment
Office Location(s): Support Center - Akron, OH
Geographic Context:
- Akron, OH, is a mid-sized city with a diverse economy and a rich history in rubber and tire manufacturing.
- The area offers a mix of urban and suburban living, with affordable housing options and a lower cost of living compared to larger cities.
- Akron is home to various cultural attractions, parks, and outdoor recreation opportunities.
Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility for project needs
ASSUMPTION: The Support Center in Akron, OH, offers a convenient location for commuters and a pleasant work environment for employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the content team and other stakeholders
- Final interview with the Jared.com Content Manager or another senior leader
Key Assessment Areas:
- Content creation and strategy
- SEO knowledge and skills
- Analytical and problem-solving abilities
- Communication and collaboration skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of eCommerce content marketing and SEO best practices
- Showcase your ability to work collaboratively and manage multiple projects simultaneously
ATS Keywords: eCommerce, content marketing, digital marketing, SEO, analytics, customer experience, Jared.com, Signet Jewelers, Smart Edit CMS, Adobe Analytics
ASSUMPTION: The application process for this role may involve assessments or case studies to evaluate the candidate's skills and fit for the position.
🛠️ Tools & Technologies
- Smart Edit CMS
- Adobe Analytics
- JIRA
- BazaarVoice Ratings & Reviews
- Adobe Experience Platform (preferred but not required)
- SAP Hybris (preferred but not required)
ASSUMPTION: Familiarity with these tools is preferred but not required, as training and support will be provided to the successful candidate.
👔 Cultural Fit Considerations
Company Values:
- Inspire Love
- Act with Integrity
- Collaborate & Win Together
- Deliver with Excellence
Work Style:
- Collaborative and team-oriented
- Adaptable and responsive to change
- Data-driven and analytical
- Creative and innovative
Self-Assessment Questions:
- How do you embody the company value of Inspiring Love in your daily work?
- Describe a time when you had to adapt to a significant change in your work environment or project scope.
- How do you approach balancing creative and analytical tasks in your role?
ASSUMPTION: Signet Jewelers values a diverse and inclusive workforce, and candidates who can demonstrate a strong cultural fit and alignment with the company's values will be well-positioned for success.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Balancing creative and analytical tasks, as well as collaboration with various teams
- Keeping up with industry trends and best practices in eCommerce content marketing and SEO
- Adapting to changes in project scope or priorities
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role focuses on eCommerce content creation and management for a specific brand (Jared), whereas similar roles may have a broader scope across multiple brands or focus on other aspects of digital marketing.
- Signet Jewelers' unique brand portfolio and company culture set it apart from other retail jewelry companies.
- Career progression may involve moving into a more senior role within the content team or exploring other opportunities within Signet Jewelers.
ASSUMPTION: Candidates should consider their career goals and personal preferences when comparing this role to similar positions in the industry.
📝 Sample Projects
- Developing and implementing a content strategy for a major product launch or seasonal event
- Optimizing on-site customer journey tools to improve user experience and drive conversions
- Collaborating with the creative agency to produce high-quality, on-brand content for Jared.com
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available in this role.
❓ Key Questions to Ask During Interview
- Can you describe the content team's structure and how this role fits within it?
- How does this role collaborate with other teams, such as marketing and merchandising?
- What are the most significant challenges facing the Jared.com content team currently, and how can this role help address them?
- What opportunities exist for professional growth and development within this role and the content team?
- How does Signet Jewelers support work-life balance for its employees?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company and team dynamics.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for interview questions by researching Signet Jewelers, the Jared brand, and the eCommerce content marketing industry
- Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
