Employee Benefits Account Manager

📌 Core Information

🔹 Job Title: Employee Benefits Account Manager

🔹 Company: Brown & Brown Insurance

🔹 Location: Las Vegas, Nevada, United States

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Acting as the primary service contact for clients, handling coordination between clients, carriers, and vendors
• Managing a portfolio of roughly 30 client accounts, with primary responsibility for 10-15 accounts
• Developing strategies with producers for aligning proposals with client needs
• Educating clients on benefits legislation, compliance, and industry trends

ASSUMPTION: The job requires strong client management and strategic planning abilities, reflecting the company's value in prioritizing customer needs.

📋 Key Responsibilities

✅ Serve as the primary service contact for clients, managing account activities like open enrollment and billing issues

✅ Oversee vendors and ensure compliance with deadlines and regulations

✅ Maintain and monitor client service logs and renewal timelines

✅ Support business development through proposal development and presentations

✅ Ensure accurate production and management of contracts, benefit summaries, and compliance documents

✅ Enhance client relationships by identifying risks and opportunities for additional services

✅ Stay informed on industry trends, legislative changes, and emerging technology

✅ Uphold company policies and best practices in all activities

ASSUMPTION: Responsibilities suggest a need for strong organizational and communication skills to manage detailed account activities effectively.

🎯 Required Qualifications

Education: Four-year college degree (preferred)

Experience: At least 3 years in the employee benefits industry

Required Skills:

• Proficient in Microsoft Office
• Strong client management and communication skills
• Ability to manage multiple priorities effectively

Preferred Skills:

• NV Health and Life License (preferred but not required)
• Experience in business development

ASSUMPTION: Emphasis on client relationships and industry-specific skills indicates a focus on delivering high-quality customer service.

💰 Compensation & Benefits

Salary Range: $30.00 - $31.25 Hourly

Benefits:

• Health, Dental, Vision, and Life Insurance
• 401k Plan and Employee Stock Purchase Plan (ESPP)
• Student Loan Assistance and Tuition Reimbursement
• Mental Health and Wellness Services
• Paid Time Off and Holiday Pay

Working Hours: 40 hours per week

ASSUMPTION: Competitive benefits package suggests the company values employee well-being and financial security beyond standard offerings.

📌 Applicant Insights

🔍 Company Context

Industry: Insurance Agencies and Brokerages

Company Size: 1,001-5,000 employees

Founded: 1939

Company Description:

• One of the largest independent insurance brokerages in the nation
• Offers a wide range of risk management solutions
• Operates four business segments: Retail, National Programs, Wholesale Brokerage, and Services

Company Specialties:

• Risk management
• Insurance brokerage
• Omnichannel service model

Company Website: https://www.bbinsurance.com/careers/

ASSUMPTION: The company’s size and history indicate a stable work environment with established processes.

📊 Role Analysis

Career Level: Mid-level professional position

Reporting Structure: Reports to senior account management or department head

Work Arrangement: On-site work environment

Growth Opportunities:

• Advancement within account management roles
• Potential cross-training in other insurance segments
• Opportunities to lead larger client accounts

ASSUMPTION: The role offers a clear career path for advancement within Brown & Brown Insurance, especially for those who excel in client-facing roles.

🌍 Location & Work Environment

Office Type: Corporate office setting

Office Location(s): Headquartered in Daytona Beach, Florida with office in Las Vegas, Nevada

Geographic Context:

• Located in a major urban area with diverse opportunities
• Proximity to client businesses and entertainment sectors
• Access to a large network of professional contacts in the insurance industry

Work Schedule: Standard business hours, Monday through Friday

ASSUMPTION: The on-site requirement suggests a collaborative work culture, necessitating in-person meetings and client interactions.

💼 Interview & Application Insights

Typical Process:

• Initial phone screening with HR
• In-person interview with hiring manager
• Technical skills assessment

Key Assessment Areas:

• Client management expertise
• Knowledge of benefits legislation and compliance
• Problem-solving and strategic thinking

Application Tips:

• Highlight experience in employee benefits management
• Demonstrate strong interpersonal and communication skills
• Provide examples of success in client account management

ATS Keywords: Client Management, Business Development, Compliance, Enrollment Coordination

ASSUMPTION: The interview process is designed to identify candidates with the right mix of technical skills and client-facing capabilities.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Benefits management platforms
• Client relationship management (CRM) systems

ASSUMPTION: Familiarity with relevant software is crucial for efficiently managing client accounts and communications.

👔 Cultural Fit Considerations

Company Values:

• Integrity and discipline
• Innovation
• Superior capabilities

Work Style:

• Team-oriented and collaborative
• Highly organized and detail-oriented
• Proactive and customer-focused

Self-Assessment Questions:

• Can I effectively manage multiple client accounts?
• Am I proactive in communicating with clients and addressing their needs?
• Can I adapt to changing legislation and industry trends?

ASSUMPTION: Success in this role requires alignment with the company's core values and a customer-centric approach.

⚠️ Potential Challenges

• Handling high volumes of client interactions
• Navigating complex insurance regulations
• Meeting tight deadlines for client deliverables
• Keeping up-to-date with industry changes

ASSUMPTION: The position may face challenges common in the insurance industry, including regulatory complexity and workload management.

📈 Similar Roles Comparison

• Similar roles may focus more on sales rather than client management
• Other positions might offer hybrid or remote work options
• Roles in smaller companies may involve broader responsibilities

ASSUMPTION: This role is well-suited for individuals who prefer focused client interactions over broad sales targets.

📝 Sample Projects

• Conducting open enrollment sessions for clients
• Implementing new benefits strategies with producers
• Analyzing and reporting on benefits utilization and trends

ASSUMPTION: Projects typically involve collaborative efforts with both internal teams and external clients, requiring strategic oversight.

❓ Key Questions to Ask During Interview

• What are the most significant challenges the team is currently facing?
• How do you ensure compliance with changing legislation?
• What support does the company provide for professional development?
• How does the team measure success for this role?
• What is the typical career progression for someone in this role?

ASSUMPTION: Asking these questions can help candidates gauge the company’s support, expectations, and potential career growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a detailed resume highlighting relevant experience and skills
• Include a cover letter addressing why you are a good fit for this role
• Be ready to discuss past experiences in client management during interviews
• Research the company and its industry to ask insightful questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.