M

Encore Marketing Executive Bilingual - Sheraton Vistana Villages

Marriott Vacations Worldwide
Full-time
On-site
United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Encore Marketing Executive Bilingual - Sheraton Vistana Villages

πŸ”Ή Company: Marriott Vacations Worldwide

πŸ”Ή Location: Sheraton Vistana Villages, United States

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Hospitality & Tourism

πŸ”Ή Date Posted: May 19, 2025

πŸ”Ή Experience Level: Entry-level to 2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Providing memorable experiences and events for guests and owners
  • Assisting in sales presentations and volume production goals
  • Working in a supportive, friendly, and beautiful work environment
  • Opportunities for growth and development

ASSUMPTION: This role is part of the Marriott Vacations Worldwide's marketing team, focusing on creating memorable experiences for guests and owners at the Sheraton Vistana Villages resort.

πŸ“‹ Key Responsibilities

βœ… Engage with guests and potential owners, providing elevated customer service

βœ… Offer specially priced trial membership packages and communicate benefits effectively

βœ… Exceed budgeted sales presentations and volume production goals

βœ… Welcome and greet guests, anticipate and address their needs, and interact professionally with colleagues

βœ… Contribute to team goals and always follow company policies and safety procedures

ASSUMPTION: The role requires strong communication skills, both verbal and written, as well as the ability to work well under pressure and maintain a positive attitude in a fast-paced environment.

🎯 Required Qualifications

Education: High school diploma or equivalent required

Experience: Previous sales or customer service experience preferred but not required

Required Skills:

  • Bilingual: Spanish required, Portuguese preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Customer service orientation
  • Sales and presentation skills

Preferred Skills:

  • Real Estate License (may be required depending on state laws)
  • Experience with CRM software
  • Knowledge of the local area and attractions

ASSUMPTION: The required skills for this role are primarily focused on communication, customer service, and sales, with a strong preference for bilingual candidates to better serve the diverse guest population.

πŸ’° Compensation & Benefits

Salary Range: $25,000 - $35,000 per year (AI-estimated, based on entry-level hospitality roles in the United States)

Benefits:

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Competitive pay
  • Medical, dental, and vision opportunities
  • 401K opportunities
  • Travel discounts
  • Credit union membership
  • Tuition reimbursement
  • Professional counseling and family support
  • Growth and development opportunities

Working Hours: Full-time, including weekends and holidays

ASSUMPTION: The salary range provided is an AI-estimate based on entry-level hospitality roles in the United States. The uncapped earning potential is a significant aspect of this role, with opportunities for bonuses and incentives.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Hospitality & Tourism

Company Size: 10,001+ employees (Enterprise-level)

Founded: 1984 (as a division of Marriott International, later spun off as an independent company)

Company Description:

  • Marriott Vacations Worldwide is a leading global vacation ownership company
  • Offers a diverse portfolio of brands and businesses, including timeshare, vacation clubs, and residential resorts
  • Focuses on delivering unforgettable experiences and making vacation dreams come true

Company Specialties:

  • Hospitality
  • Travel
  • Leisure Travel
  • Vacation Ownership
  • Customer Service
  • Resort Operations
  • Sales
  • Marketing
  • Corporate
  • Finance
  • Accounting
  • IT
  • Call Center
  • CSR
  • and Timeshare

Company Website: Marriott Vacations Worldwide

ASSUMPTION: Marriott Vacations Worldwide is a large, established company in the hospitality industry, offering a wide range of vacation ownership and resort management services.

πŸ“Š Role Analysis

Career Level: Entry-level to 2 years

Reporting Structure: Reports directly to the Marketing Manager or similar role

Work Arrangement: On-site, full-time, with a flexible schedule including weekends and holidays

Growth Opportunities:

  • Advancement within the marketing department or other departments within the company
  • Potential to move into management or leadership roles
  • Opportunities to learn and develop new skills through training and development programs

ASSUMPTION: This role offers growth opportunities within the company, with the potential to advance into management or leadership positions with experience and strong performance.

🌍 Location & Work Environment

Office Type: Resort property

Office Location(s): Sheraton Vistana Villages, United States

Geographic Context:

  • Sheraton Vistana Villages is located in a popular tourist destination
  • The resort offers a variety of amenities and attractions for guests
  • The area has a subtropical climate, with mild winters and hot, humid summers

Work Schedule: Full-time, including weekends and holidays

ASSUMPTION: The work environment is fast-paced and customer-focused, with a diverse guest population. The resort setting offers a unique and dynamic work environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the hiring manager and/or other team members
  • Background check and drug screening (if required)
  • Job offer

Key Assessment Areas:

  • Communication skills and language proficiency
  • Customer service orientation
  • Sales skills and presentation ability
  • Adaptability and ability to work in a fast-paced environment

Application Tips:

  • Highlight relevant customer service and sales experience on your resume
  • Tailor your cover letter to the specific role and company, emphasizing your communication skills and enthusiasm for the position
  • Prepare examples of your sales and presentation skills for the interview
  • Research the company and the Sheraton Vistana Villages resort to demonstrate your knowledge and interest in the role

ATS Keywords: Bilingual, Customer Service, Sales, Marketing, Hospitality, Resort, Guest Experience, Event Coordination, Teamwork, Communication, Presentation Skills, Time Management, Attention to Detail, Goal Orientation, Networking

ASSUMPTION: The application process for this role is typical for the hospitality industry, with a focus on communication skills, customer service, and sales ability. The interview process may include assessments of these skills and a background check.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce, Microsoft Dynamics 365)
  • Property management software (e.g., Opera, Hotelogix)
  • Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the resort's management software and the company's preferred CRM platform.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Integrity
  • Excellence
  • Caring
  • Collaboration

Work Style:

  • Fast-paced and dynamic
  • Customer-focused
  • Team-oriented
  • Adaptable and flexible

Self-Assessment Questions:

  • How do you handle working in a fast-paced, customer-focused environment?
  • Can you provide an example of a time when you had to adapt to a new situation or challenge?
  • How do you prioritize your time and manage multiple tasks effectively?

ASSUMPTION: Marriott Vacations Worldwide values innovation, integrity, excellence, caring, and collaboration. The work style is fast-paced, customer-focused, team-oriented, and adaptable. Candidates should be able to demonstrate these qualities and values in their application and interview.

⚠️ Potential Challenges

  • Working weekends and holidays may impact personal and family time
  • The fast-paced work environment can be stressful and demanding
  • Handling difficult guests or customer service situations may be challenging
  • Meeting sales targets and production goals can be competitive and pressure-filled

ASSUMPTION: The potential challenges of this role include the demanding work schedule, fast-paced environment, and the pressure to meet sales targets. Candidates should be prepared to handle these challenges and maintain a positive attitude.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Marketing Coordinator or Sales Executive in the hospitality industry
  • However, this role is focused on creating memorable experiences and events for guests and owners, rather than traditional marketing or sales roles
  • Career paths may include advancement within the marketing department or other departments within the company

ASSUMPTION: This role is unique within the hospitality industry, focusing on creating memorable experiences and events for guests and owners. While it shares similarities with marketing and sales roles, the focus on event coordination and guest experience sets it apart.

πŸ“ Sample Projects

  • Planning and executing a themed event or activity for guests and owners
  • Developing and implementing a marketing campaign to promote resort amenities and attractions
  • Assisting in the creation and delivery of sales presentations to potential owners

ASSUMPTION: Sample projects for this role may include planning and executing events, developing marketing campaigns, and assisting in sales presentations. These projects require strong communication, organizational, and time management skills.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does this role contribute to the overall success of the resort and the company?
  • What opportunities are there for growth and development within the company?
  • How does the company support work-life balance for employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Key questions to ask during the interview should focus on the challenges and opportunities of the role, as well as the company's support for growth and work-life balance. Candidates should also ask about the priorities for the role in the first few months to better understand the expectations and requirements.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your communication skills, customer service experience, and sales ability
  • Prepare examples of your sales and presentation skills for the interview
  • Research the company and the Sheraton Vistana Villages resort to demonstrate your knowledge and interest in the role
  • Follow up with the hiring manager one week after your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.