📌 Core Information
🔹 Job Title: Enterprise Account Director - Supply Chain Risk Solutions
🔹 Company: Exiger
🔹 Location: Richmond, Virginia, United States
🔹 Job Type: Hybrid (Hybrid work arrangement)
🔹 Category: Software Development
🔹 Date Posted: April 21, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Hybrid work arrangement)
🚀 Job Overview
Key aspects of this role include:
- Cultivating long-term partnerships with existing clients, focusing on retention and upsell opportunities
- Driving expansion across Exiger’s solution areas: SCRM (primary focus), C-SCRM, and broader Risk & Compliance
- Developing and executing tailored growth strategies that align with each client’s unique risk priorities
- Acting as a trusted advisor by understanding client goals and recommending targeted solutions
- Collaborating with marketing, product, and customer success teams to drive adoption and engagement
ASSUMPTION: This role requires a strategic and relationship-driven individual with a strong background in Supply Chain Risk Management (SCRM) and proven ability to grow enterprise accounts.
📋 Key Responsibilities
✅ Cultivate long-term partnerships with existing clients, focusing on retention and upsell opportunities
✅ Drive expansion across Exiger’s solution areas: SCRM (primary focus), C-SCRM, and broader Risk & Compliance
✅ Develop and execute tailored growth strategies that align with each client’s unique risk priorities
✅ Act as a trusted advisor by understanding client goals and recommending targeted solutions
✅ Collaborate with marketing, product, and customer success teams to drive adoption and engagement
✅ Represent the voice of the customer internally, helping inform product development and service delivery
ASSUMPTION: The role involves a high degree of client interaction and requires strong communication skills and the ability to understand complex client needs.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Finance, or a related field (or equivalent experience)
Experience: 7+ years of client-facing experience in account management, consulting, or solution sales
Required Skills:
- Proven experience in Supply Chain Risk Management (SCRM)
- Proven ability to grow enterprise accounts through consultative relationship-building
- Excellent communication skills, including the ability to present to senior stakeholders
- Proficiency with CRM tools (Salesforce preferred); highly organized and data-driven
Preferred Skills:
- Experience with C-SCRM, vendor risk, or broader governance, risk, and compliance solutions
- SaaS sales experience
ASSUMPTION: While SaaS sales experience is helpful, it is not required if the candidate brings a consulting background in supply chain risk.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Based on industry standards for a mid-level account director role in the software development industry in Richmond, VA)
Benefits:
- Discretionary Time Off
- Industry-leading health, vision, and dental benefits
- Competitive compensation package
- 16 weeks of fully paid parental leave
- Flexible, hybrid approach to working from home and in the office where applicable
- Focus on wellness and employee health through stipends and dedicated wellness programming
- Purposeful career development programs with reimbursement provided for educational certifications
Working Hours: Full-time (40 hours per week), with flexible scheduling and remote work options
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, with a focus on regulatory strategy, compliance, and risk management solutions
Company Size: 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration
Founded: 2002, with a history of innovation and expansion in the risk and compliance industry
Company Description:
- Exiger is revolutionizing the way corporations, government agencies, and banks manage risk and compliance with a combination of technology-enabled and SaaS solutions
- Exiger's mission is to make the world a safer and more transparent place to succeed by creating a more sustainable risk and compliance environment through its holistic and innovative approach to problem-solving
- Exiger's award-winning AI technology platform, DDIQ, is built to anticipate the market's most pressing needs related to evolving ESG, cyber, financial crime, third-party, and supply chain risk
Company Specialties:
- Regulatory Strategy & Advice
- Compliance Governance & Controls
- Regulatory Compliance
- Financial Crime Compliance
- Due Diligence & Remediations
- Investigations
- Monitorships
- Technology
- Analytics
- Cognitive Computing
- Artificial Intelligence
- Supply Chain Risk Management
Company Website: http://www.exiger.com
ASSUMPTION: Exiger's focus on innovation and technology makes it an attractive employer for candidates interested in the intersection of risk management and software development.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and advancement within the company
Reporting Structure: This role reports directly to the Vice President of Commercial Go-To-Market (GTM) and works closely with various teams, including marketing, product, and customer success
Work Arrangement: Hybrid, with a flexible approach to working from home and in the office where applicable
Growth Opportunities:
- Potential for career advancement within the Commercial Go-To-Market (GTM) team or other departments within the company
- Opportunities to expand knowledge and skills in supply chain risk management, cybersecurity, and other related fields
- Chance to work with a diverse range of clients and industries, providing exposure to various business challenges and solutions
ASSUMPTION: The hybrid work arrangement provides flexibility and work-life balance, while the company's growth and expansion offer opportunities for professional development.
🌍 Location & Work Environment
Office Type: Hybrid, with offices in McLean, Virginia, and other locations worldwide
Office Location(s): 1676 International Dr, Suites 630 & 650, McLean, Virginia 22102, US (Headquarters)
Geographic Context:
- Richmond, Virginia, is a mid-sized city with a growing tech industry and a cost of living slightly lower than the national average
- The city offers a mix of urban and suburban living, with a variety of neighborhoods and housing options
- Richmond has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time (40 hours per week), with flexible scheduling and remote work options
ASSUMPTION: The hybrid work arrangement allows for a balance between in-office collaboration and remote work, providing flexibility and convenience for employees.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen with the hiring manager or HR representative
- In-depth behavioral and technical interviews with key stakeholders, including the Vice President of Commercial Go-To-Market (GTM) and other team members
- Final interview with the CEO or another executive member of the leadership team
Key Assessment Areas:
- Understanding of supply chain risk management and related fields
- Ability to build and maintain client relationships
- Communication and presentation skills
- Problem-solving and strategic thinking
Application Tips:
- Highlight relevant experience and achievements in supply chain risk management and account management
- Tailor your resume and cover letter to emphasize your fit for the role and the company's mission
- Prepare examples of successful client relationships and growth strategies
ATS Keywords: Supply Chain Risk Management, Account Management, Client Relationships, Growth Strategies, Risk & Compliance, SaaS Solutions, Consultative Selling, CRM Tools
ASSUMPTION: Exiger's hiring process is designed to assess candidates' technical skills, industry knowledge, and cultural fit, with a focus on finding the best fit for both the candidate and the company.
🛠️ Tools & Technologies
- Salesforce (CRM)
- Microsoft Office Suite
- Google Workspace
- Exiger's proprietary AI technology platform, DDIQ
ASSUMPTION: Familiarity with Salesforce and other CRM tools is essential for this role, while experience with Exiger's proprietary AI technology platform, DDIQ, is a plus.
👔 Cultural Fit Considerations
Company Values:
- Courage
- Excellence
- Expertise
- Innovation
- Integrity
- Teamwork
- Trust
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
- Results-focused and action-oriented
Self-Assessment Questions:
- Do you thrive in a dynamic, fast-paced environment, and are you comfortable with ambiguity and change?
- Are you passionate about helping clients navigate complex risk and compliance challenges, and do you enjoy building long-term relationships?
- Do you have strong communication skills and the ability to present complex information in a clear and concise manner?
ASSUMPTION: Exiger's company culture values innovation, collaboration, and a commitment to excellence, making it an attractive employer for candidates who share these values.
⚠️ Potential Challenges
- Managing a large portfolio of enterprise clients with varying needs and priorities
- Keeping up with the evolving landscape of supply chain risk management and related fields
- Balancing the demands of client-facing responsibilities and internal collaboration
- Adapting to a hybrid work environment and managing remote team members
ASSUMPTION: These challenges require strong organizational skills, adaptability, and the ability to prioritize and manage multiple priorities effectively.
📈 Similar Roles Comparison
- Compared to other account director roles, this position has a stronger focus on supply chain risk management and requires a deeper understanding of related fields
- Exiger's focus on innovation and technology sets it apart from traditional consulting or risk management firms
- Career paths in this role may lead to opportunities in commercial leadership, product management, or other related fields within the company
ASSUMPTION: Candidates with experience in supply chain risk management and a strong background in account management or consulting may find this role particularly appealing.
📝 Sample Projects
- Developing and executing a growth strategy for a Fortune 500 client, resulting in a 30% increase in revenue within the first year
- Leading a cross-functional team to implement a comprehensive supply chain risk management solution for a government agency, improving risk visibility and reducing potential vulnerabilities by 40%
- Conducting a thorough assessment of a client's vendor risk management program and recommending targeted solutions to improve compliance and reduce potential exposure
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by the Enterprise Account Director - Supply Chain Risk Solutions role at Exiger.
❓ Key Questions to Ask During Interview
- Can you describe the typical client profile for this role, and how their needs may evolve over time?
- How does Exiger support the growth and development of its account directors, and what opportunities exist for career advancement within the company?
- What is the dynamic like working with the various teams at Exiger, and how do they collaborate to drive client success?
- How does Exiger approach innovation and staying ahead of industry trends in supply chain risk management?
- What is the company's approach to work-life balance, and how does it support employees in maintaining a healthy work environment?
ASSUMPTION: Asking these questions will help candidates better understand the role, the company culture, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, emphasizing your fit for the role and the company's mission
- Prepare examples of successful client relationships and growth strategies to discuss during the interview process
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
