📌 Core Information
🔹 Job Title: Enterprise Account Exec Irish Market
🔹 Company: ServiceNow
🔹 Location: Dublin, Ireland
🔹 Job Type: Full-time
🔹 Category: Sales
🔹 Date Posted: May 7, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Producing new business sales revenue from a SaaS license model
- Developing relationships with C-suite personas across all product sales
- Orchestrating account strategies across a broad virtual team
- Acting as a trusted advisor to customers by understanding their business and advising on ServiceNow's capabilities
ASSUMPTION: This role requires a strategic mindset and strong communication skills to build and maintain relationships with high-level executives.
📋 Key Responsibilities
✅ Develop and execute account plans and territory plans to drive revenue growth
✅ Research and qualify prospect customers using business development strategies
✅ Complete field-based sales activities, including client relationship mapping and orchestrating account strategies
✅ Collaborate with a broad virtual team, including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing
✅ Act as a trusted advisor to customers by understanding their business and advising on ServiceNow's capabilities to help their IT roadmap
✅ Identify the right specialist/support resources to bring into a deal at the right time
ASSUMPTION: This role involves a high degree of autonomy and requires strong organizational skills to manage multiple accounts and projects simultaneously.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 7+ years of sales experience within a software or solutions sales organization
Required Skills:
- Proven ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
- Experience establishing trusted relationships with current and prospective clients and other teams
- Ability to understand the "bigger picture" and ServiceNow's plans around IT
- Experience promoting a customer success focus in a "win as a team" environment
- Proven experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Preferred Skills:
- Experience working in a fast-paced, dynamic environment
- Fluency in Irish or another European language
ASSUMPTION: Given the role's focus on the Irish market, candidates with local market knowledge and language skills may have an advantage.
💰 Compensation & Benefits
Salary Range: €80,000 - €120,000 per year (based on industry standards for a senior sales role in Dublin)
Benefits:
- Competitive benefits package, including health, dental, and vision insurance
- 401(k) matching and employee stock purchase plan
- Generous time off and flexible work arrangements
- Employee development and growth opportunities
Working Hours: Full-time, with flexible work arrangements available
ASSUMPTION: The salary range provided is an estimate based on industry standards for senior sales roles in Dublin. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: ServiceNow operates in the software development industry, focusing on service management, enterprise cloud, and custom app development
Company Size: ServiceNow is a large organization with over 10,000 employees globally, providing a diverse and dynamic work environment
Founded: ServiceNow was founded in 2004 and has since grown to become a global market leader, serving over 8,100 customers, including 85% of the Fortune 500
Company Description:
- ServiceNow is a global market leader in cloud-based platforms for digital workflows
- The company's intelligent platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
- ServiceNow's mission is to make the world work better for everyone by transforming how work gets done
Company Specialties:
- Service Management
- Enterprise Cloud
- Custom App Development
- Platform
- ITSM
- Security Operations
- Customer Service Management
- ITOM
- GRC
- HR Service Delivery
- Digitize workflows
Company Website: http://www.servicenow.com
ASSUMPTION: ServiceNow's large size and global presence offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the senior level, requiring significant experience and expertise in sales and account management
Reporting Structure: The Enterprise Account Exec reports directly to the Regional Vice President of Sales
Work Arrangement: This role is remote-friendly, with flexible work arrangements available
Growth Opportunities:
- Advancement to a higher-level sales role, such as Regional Vice President or Senior Vice President
- Expansion into other markets or regions
- Transition into a leadership or management role within the sales organization
ASSUMPTION: Given ServiceNow's large size and global presence, there are numerous opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: ServiceNow's Dublin office is a modern, collaborative workspace designed to foster innovation and productivity
Office Location(s): Dawson 60, Dawson Street, Dublin 2, Ireland
Geographic Context:
- Dublin is the capital and largest city in Ireland, with a vibrant tech industry and a high quality of life
- The city is known for its rich history, culture, and diverse food scene
- Dublin offers a mix of urban and rural living, with easy access to the countryside and coastal areas
Work Schedule: Full-time, with flexible work arrangements available
ASSUMPTION: The Dublin office provides a dynamic and collaborative work environment, with easy access to the city's many amenities.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the hiring manager
- In-depth behavioral and situational interviews with the sales leadership team
- Case study or role-play presentation to assess sales skills and strategic thinking
- Final interview with the Regional Vice President of Sales
Key Assessment Areas:
- Sales skills and experience
- Strategic thinking and planning
- Relationship-building and communication skills
- Problem-solving and adaptability
Application Tips:
- Highlight your sales experience and achievements in your resume, with a focus on C-level relationships and revenue growth
- Tailor your cover letter to emphasize your understanding of ServiceNow's platform and your ability to act as a trusted advisor to customers
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and how they have prepared you for this role
ATS Keywords: Sales, Account Planning, Business Development, C-Level Engagement, Customer Success, AI Integration, Software Sales, Solutions Sales, Territory Planning, Strategic Thinking, Team Collaboration, Problem Solving, Workflow Automation, Insight Analysis
ASSUMPTION: ServiceNow's interview process is designed to assess candidates' sales skills, strategic thinking, and cultural fit within the organization.
🛠️ Tools & Technologies
- Salesforce
- Tableau
- Microsoft Office Suite
- Zoom
- ServiceNow's own platform and tools
ASSUMPTION: ServiceNow provides its sales team with the tools and technologies needed to succeed in their roles.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Integrity
- Growth
- Innovation
- Performance
- Trust
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on achieving targets
- Adaptable and able to thrive in a dynamic, fast-paced environment
Self-Assessment Questions:
- Do you have a proven track record of building and maintaining strong relationships with C-level executives?
- Are you comfortable working in a fast-paced, dynamic environment and adapting to change?
- Do you have a customer-centric mindset and a passion for helping customers achieve their goals?
ASSUMPTION: ServiceNow's company culture values collaboration, innovation, and a customer-centric mindset, with a focus on achieving results and driving growth.
⚠️ Potential Challenges
- The Irish market may be competitive, requiring strong relationships and strategic thinking to succeed
- The role involves a high degree of autonomy, which may be challenging for candidates who prefer a more structured work environment
- The dynamic nature of the role may require frequent travel and flexible working hours
- The Dublin office is located in the city center, which may have higher cost of living considerations
ASSUMPTION: While this role presents numerous opportunities, it also comes with its own set of challenges that candidates should be prepared to navigate.
📈 Similar Roles Comparison
- Compared to other senior sales roles, this position places a greater emphasis on strategic thinking and account planning
- ServiceNow's platform and tools set it apart from competitors, offering candidates the opportunity to work with cutting-edge technology
- Career progression in this role may involve expanding into other markets or regions, rather than moving up the management chain
ASSUMPTION: While this role shares similarities with other senior sales positions, it also has unique aspects that set it apart and offer candidates distinct opportunities for growth and development.
📝 Sample Projects
- Developing a comprehensive account plan for a Fortune 500 company, including strategic targeting, messaging, and execution
- Collaborating with a cross-functional team to deliver a custom solution for a mid-market customer, driving revenue growth and customer satisfaction
- Conducting a competitive analysis and creating a strategic response to maintain market share and drive growth
ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of the Enterprise Account Exec role at ServiceNow.
❓ Key Questions to Ask During Interview
- Can you describe the typical career path for an Enterprise Account Exec at ServiceNow?
- How does ServiceNow support the professional development of its sales team?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does ServiceNow differentiate itself from competitors in the market?
- What is the company's approach to work-life balance, and how is it supported within the sales organization?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company and its culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your sales experience, C-level relationships, and revenue growth achievements
- Write a cover letter that demonstrates your understanding of ServiceNow's platform and your ability to act as a trusted advisor to customers
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and how they have prepared you for this role
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
