Enterprise Account Manager

📌 Core Information

🔹 Job Title: Enterprise Account Manager

🔹 Company: monday.com

🔹 Location: Australia

🔹 Job Type: Remote

🔹 Category: 💼 Account Management

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: Fully Remote

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Owning the full sales cycle, from identifying opportunities to negotiation and contracting
• Building and maintaining strong relationships with key stakeholders
• Driving strategic vision to achieve business objectives
• Developing and executing strategic account plans

ASSUMPTION: The role focuses on high-level strategic account management within a SaaS context, emphasizing customer relationship management and business development.

📋 Key Responsibilities

✅ Own the entire sales cycle, from prospecting to expansion and closure

✅ Build robust relationships with stakeholders to facilitate mutual business growth

✅ Develop and implement strategies for up-selling, cross-selling, and maximizing account value

✅ Negotiate and manage contracts effectively, ensuring beneficial outcomes

✅ Collaborate with cross-functional teams to support and grow key accounts

✅ Enhance customer engagement through strategic problem-solving and delivering tailored solutions

ASSUMPTION: Responsibilities likely include large-scale account management with emphasis on strategic growth and client retention.

🎯 Required Qualifications

Education: Not specified (likely bachelor's degree in Business or related field preferred)

Experience: 5+ years in enterprise account management, particularly in a SaaS setting

Required Skills:

• Sales Cycle Management
• Customer Relationship Management
• Negotiation and Contract Management
• Strategic Planning and Execution

Preferred Skills:

• Experience with Command of the Message and MEDDPICC sales methodologies
• Strong presentation skills

ASSUMPTION: Candidates with specialized SaaS sales experience are preferred, especially in leveraging advanced sales methodologies.

💰 Compensation & Benefits

Salary Range: Not specified (assumed competitive based on industry standards)

Benefits:

• Comprehensive health insurance
• Remote work flexibility
• Career development opportunities

Working Hours: Full-time, 40 hours/week with potential flexible scheduling

ASSUMPTION: Compensation aligns with industry standards for enterprise-level roles within global SaaS companies, offering a strong benefits package.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development

Company Size: 1,001-5,000 employees (indicative of growth opportunities and market influence)

Founded: 2012

Company Description:

• Leaders in low-code/no-code work management solutions
• Presence in major global cities, enhancing diverse operations
• Used by a vast range of businesses across many industries

Company Specialties:

• Project Management
• Collaboration Software
• CRM and Team Management

Company Website: https://www.monday.com

ASSUMPTION: monday.com's broad international presence and comprehensive software solutions offer substantial career development pathways for employees.

📊 Role Analysis

Career Level: Mid to Senior (Enterprise-focused)

Reporting Structure: Reports to Sales Director or equivalent managerial role

Work Arrangement: Fully remote with potential travel for major client meetings

Growth Opportunities:

• Potential advancement to senior strategic roles
• Opportunities to work with diverse, high-profile clients
• Access to professional development through monday.com's resources

ASSUMPTION: This role is well-suited for driven individuals seeking to leverage and expand their expertise in global enterprise account management.

🌍 Location & Work Environment

Office Type: Remote environment with digital collaboration tools

Office Location(s): Headquarters in Tel Aviv with offices in various international locations including Sydney and Melbourne

Geographic Context:

• Opportunities for flexible work hours due to remote setting
• Potential for cultural exchange and multinational collaborations
• Strategic location in tech hubs for industry relevance

Work Schedule: Standard work hours with flexibility for international client engagements

ASSUMPTION: monday.com’s global office network promotes a dynamic work environment conducive to innovation and collaboration.

💼 Interview & Application Insights

Typical Process:

• Online application through the company’s career portal
• Initial phone screening with HR representative
• Technical interview focusing on relevant skills and experience
• Behavioral interview to assess cultural fit
• Final interview with hiring manager/key stakeholders

Key Assessment Areas:

• Sales strategy and execution capability
• Account management skills and experience
• Fit with company culture and values

Application Tips:

• Highlight experience with SaaS solutions and enterprise-level negotiations
• Showcase quantifiable achievements in sales growth and client retention
• Demonstrate strong interpersonal and communication skills

ATS Keywords: Enterprise account management, SaaS sales, up-selling, cross-selling, client relationship management

ASSUMPTION: The application process emphasizes aligning candidates' sales experience with monday.com's progressive corporate culture and sales model.

🛠️ Tools & Technologies

• monday.com Work OS
• CRM platforms (e.g., Salesforce)
• Sales and communication tools (e.g., Slack, Zoom)

ASSUMPTION: Technological proficiency with CRM and collaborative tools is critical for success in this remote, enterprise-focused role.

👔 Cultural Fit Considerations

Company Values:

• Transparency
• Collaboration
• Customer-centric innovation

Work Style:

• Proactive and self-driven working attitude
• Ability to thrive in a fast-paced environment
• Team-oriented mindset with a focus on shared success

Self-Assessment Questions:

• How do I manage and prioritize multiple stakeholder relationships?
• Can I demonstrate past sales successes with enterprise clients?
• Am I comfortable working remotely and managing time independently?

ASSUMPTION: Cultural integration at monday.com requires alignment with its team-oriented, innovative, and transparency-focused environment.

⚠️ Potential Challenges

• Managing diverse client expectations in various industries
• Staying agile with evolving SaaS market trends
• Adapting to remote communication nuances
• Navigating complex enterprise sales cycles

ASSUMPTION: Candidates should be ready to engage in high-stakes client negotiations and adapt to fast-paced, innovation-driven dynamics.

📈 Similar Roles Comparison

• Account Executive roles typically focus more on closing deals than managing long-term client relationships
• Sales Managers might emphasize team leadership over individual account management strategies
• Business Development Managers often engage in market expansion but less in detailed account planning

ASSUMPTION: This role balances sales closure with extensive strategic planning and client relationship maintenance, differing from traditional sales or business development roles.

📝 Sample Projects

• Lead a cross-industry client portfolio to enhance system integration
• Develop an account-based marketing initiative targeting enterprise verticals
• Implement a strategic up-selling campaign for a suite of SaaS tools

ASSUMPTION: Projects will be aligned with company growth objectives and client value maximization strategies across diverse sectors.

❓ Key Questions to Ask During Interview

• What are the major growth targets for enterprise accounts in the coming year?
• How does monday.com measure success and effectiveness in this role?
• What support structures exist for remote teams handling complex client portfolios?
• How is performance typically evaluated and rewarded?
• What are the key values monday.com seeks in its enterprise account managers?

ASSUMPTION: Interview questions should focus on role expectations, performance metrics, and cultural alignment to ensure clear understanding on both sides.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the monday.com careers page
• Prepare to demonstrate previous strategic sales experience
• Tailor your CV to highlight relevant key skills and successful projects
• Be ready to discuss specific strategies for client engagement and retention
• Follow up on your application status through appropriate contact channels

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.