A

Enterprise Account Manager (SaaS/AI/OCR/IDP)

ABBYY
Full-time
Remote
Worldwide
πŸ’Ό Account Management

πŸ“Œ Core Information

πŸ”Ή Job Title: Enterprise Account Manager (SaaS/AI/OCR/IDP)

πŸ”Ή Company: ABBYY

πŸ”Ή Location: Australia

πŸ”Ή Job Type: Remote

πŸ”Ή Category: πŸ’Ό Account Management

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Hybrid

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Leading sales efforts for ABBYY's solutions in enterprise accounts
  • Focusing on customer-centric sales strategies
  • Expanding sales pipeline and maintaining client relationships
  • Collaborating with internal teams for sales support and training coordination

ASSUMPTION: This role requires a dynamic sales approach in a tech-driven environment, involving interaction with high-level clients and technical teams.

πŸ“‹ Key Responsibilities

βœ… Sell ABBYY solutions within a designated list of Existing & New Logo Enterprise Accounts

βœ… Grow the New Annual Recurring Revenue

βœ… Maintain and develop an active pipeline of forecasted opportunities to meet quarterly quota objectives

βœ… Drive pipeline velocity activities to generate new business and source new growth opportunities within assigned accounts

βœ… Develop new and expanded sales prospects, negotiate sales agreements, and close sales opportunities

βœ… Analyze customers' business needs, cultivate executive relationships, and identify strategic partnership opportunities

βœ… Lead and drive sales opportunities through strategic selling, negotiate and close business, and manage ongoing client relationships

βœ… Provide overall sales and account management support for any new or existing customers as assigned

βœ… Develop and maintain a communication strategy for assigned and closed customers

βœ… Create and update Accounts, Opportunities, Orders, etc., within ABBYY’s CRM system

βœ… Participate in product training sessions, meetings, team-building activities, and professional development classes

βœ… Partner with the ABBYY Presales and Training teams to coordinate solutions demonstrations and/or product training to prospects and customers

βœ… Prepare and provide data and information for sales team meetings focused on revenue performance, forecasts, and customer satisfaction initiatives

ASSUMPTION: The responsibilities assume a mix of proactive sales activities and strategic account management.

🎯 Required Qualifications

Education: Not specified

Experience: 10+ years in enterprise software sales, with at least 4 years in Intelligent Document Automation, RPA, or similar fields

Required Skills:

  • Strong interpersonal and communication skills
  • Proficient in CRM tools and sales negotiation
  • Proficient in organizational and solution presentation skills

Preferred Skills:

  • Experience with AI and process automation platforms
  • Fluency in additional languages

ASSUMPTION: The job assumes advanced knowledge in solution-based selling within the tech industry.

πŸ’° Compensation & Benefits

Salary Range: Not specified. Typically, roles like this offer competitive base pay with performance bonuses in enterprise sales roles.

Benefits:

  • Remote and hybrid working options
  • Flexible work hours
  • Paid parental leave and volunteering days
  • Supportive team culture focused on respect and simplicity

Working Hours: 40 hours per week with flexibility based on role requirements

ASSUMPTION: Benefits align with industry standards for senior sales roles in a technology company offering global enterprise solutions.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Software Development - a growing field with high demand for innovation and digital transformation solutions.

Company Size: 501-1,000 employees, which suggests a midsize company environment offering career growth and personal impact.

Founded: 1989. ABBYY brings over 35 years of industry experience and innovation.

Company Description:

  • Specializes in intelligent automation and AI-driven solutions.
  • Serves over 10,000 customers globally, including Fortune 500 companies.
  • Recognized by top analyst firms for market leadership.

Company Specialties:

  • Artificial Intelligence
  • Document Processing Technologies
  • Digital Transformation Solutions

Company Website: https://www.abbyy.com

ASSUMPTION: The company’s global presence and expertise position it as a leader in the intelligent automation sector.

πŸ“Š Role Analysis

Career Level: Senior management role requiring advanced experience and leadership in sales strategy.

Reporting Structure: Likely reports to a regional or global sales director.

Work Arrangement: Hybrid, allowing work-life balance and flexibility.

Growth Opportunities:

  • Leadership in strategic sales initiatives
  • Global client management with Fortune 500 companies
  • Advancement in AI-driven solutions and market strategies

ASSUMPTION: The role combines sales leadership with strategic growth opportunities in a rapidly evolving tech environment.

🌍 Location & Work Environment

Office Type: Primarily remote with potential hybrid options, depending on client meetings and team collaborations

Office Location(s): Headquarters in Austin, Texas; various global offices

Geographic Context:

  • Opportunities for international travel or collaboration
  • Experience diverse markets and clientele
  • Engage with a multicultural and dynamic work environment

Work Schedule: Flexible; emphasis on meeting global client needs and sales goals

ASSUMPTION: The hybrid role offers flexibility but requires adaptability to different time zones and markets.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening and technical interviews
  • HR and cultural fit assessments
  • Final interview with senior sales leadership

Key Assessment Areas:

  • Sales strategy and account management skills
  • Technical proficiency in SaaS solutions
  • Interpersonal and communication skills

Application Tips:

  • Highlight previous experience in enterprise-level software sales
  • Demonstrate understanding of AI and process automation technologies
  • Showcase negotiation and relationship management skills

ATS Keywords: Enterprise Software Sales, SaaS, Intelligent Document Processing, RPA, CRM Proficiency

ASSUMPTION: The process evaluates both technical skills and cultural fit within a dynamic sales environment.

πŸ› οΈ Tools & Technologies

  • Salesforce CRM
  • Microsoft Office Suite
  • SaaS and AI technology platforms

ASSUMPTION: The role requires proficiency in industry-standard sales tools and emerging AI technologies.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Respect
  • Transparency
  • Simplicity

Work Style:

  • Flexible and adaptive approach
  • Proactive and self-directed work ethics
  • Collaborative team player

Self-Assessment Questions:

  • Am I comfortable with remote work and global client interaction?
  • Can I adapt to new sales technologies and platforms?
  • Do I thrive in a dynamic and diverse work environment?

ASSUMPTION: A successful candidate aligns with ABBYY's values and thrives in a flexible, multicultural environment.

⚠️ Potential Challenges

  • Adapting to rapidly changing tech landscapes
  • Managing diverse customer portfolios
  • Sustaining high levels of client growth and retention
  • Balancing remote work with effective team collaboration

ASSUMPTION: Challenges stem from market dynamics and the need for continuous innovation and client management.

πŸ“ˆ Similar Roles Comparison

  • Compared to similar roles, this position emphasizes technical sales expertise.
  • Higher focus on AI and intelligent process automation compared to typical sales roles.
  • Engagement with global enterprises adds to the strategic complexity.

ASSUMPTION: The role offers a unique combination of strategic sales and technical innovation.

πŸ“ Sample Projects

  • Implementation of ABBYY's IDP platform for Fortune 500 clients
  • Development of partnership strategies with leading industry brands
  • Innovation in sales processes using cutting-edge AI solutions

ASSUMPTION: Sample projects align with ABBYY's innovation-driven approach to sales and client solutions.

❓ Key Questions to Ask During Interview

  • What are the main challenges faced by the sales team currently?
  • How does ABBYY support continuous learning and development for its employees?
  • What recent successes can you share that demonstrate ABBYY's market growth?
  • What is the leadership style of the sales management team?
  • How does ABBYY differentiate itself from competitors in the SaaS market?

ASSUMPTION: Interview questions focus on understanding company culture, team dynamics, and strategic direction.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a resume highlighting relevant sales and technology experience
  • Include a cover letter addressing your fit for the role and company values
  • Contact ABBYY's HR for follow-ups on the application status
  • Ensure LinkedIn profile reflects stated skills and experiences

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.