Enterprise Communications Manager

📌 Core Information

🔹 Job Title: Enterprise Communications Manager

🔹 Company: Dexcom

🔹 Location: Remote - United States

🔹 Job Type: Full-Time

🔹 Category: Medical Equipment Manufacturing

🔹 Date Posted: April 18, 2025

🔹 Experience Level: 10+ years

🔹 Remote Status: Remote

🚀 Job Overview

Key aspects of this role include:

• Developing and executing enterprise-wide internal communication strategies
• Leading planning, content development, and execution for major internal events
• Managing content for multiple internal communication channels
• Crafting clear, compelling messaging for change communications, business updates, and strategic priorities
• Providing guidance and mentorship to junior team members or cross-functional contributors

ASSUMPTION: This role requires a versatile and strategic communicator with a generalist mindset, comfortable being executive-facing and advising senior leaders on messaging, tone, and employee engagement strategies.

📋 Key Responsibilities

✅ Develop and execute enterprise-wide internal communication strategies that inform, engage, and inspire Dexcom employees globally

✅ Partner with senior leaders to craft clear, compelling messaging for change communications, business updates, and strategic priorities

✅ Lead planning, content development, and execution for major internal events, including global town halls, all-hands meetings, and HR-driven campaigns

✅ Own and manage content for multiple internal communication channels, ensuring content is timely, relevant, and engaging

✅ Create a variety of communication materials, such as talking points, email announcements, presentation decks, videos, scripts, and intranet articles

✅ Work closely with cross-functional teams to ensure alignment and consistency in messaging

✅ Monitor and measure communication effectiveness and employee engagement using internal analytics and feedback to inform continuous improvement

✅ Contribute to the overall effectiveness and impact of internal communications, supporting the Enterprise team and pitching in as needed

ASSUMPTION: This role involves a high degree of collaboration and requires strong organizational skills to manage multiple projects and deadlines effectively.

🎯 Required Qualifications

Education: Bachelor’s degree

Experience: 8-12 years of related experience

Required Skills:

• Proven experience in planning and executing internal events, such as global town halls, leadership summits, or all-hands meetings
• Comfortable being executive-facing and advising senior leaders on messaging, tone, and employee engagement strategies
• Proficient in managing internal platforms and tools, such as SharePoint, Viva Engage, or digital signage systems
• Excellent writing, editing, and storytelling abilities with a focus on clarity, tone, and strategic messaging
• Demonstrated people leadership experience, either through direct management or leading cross-functional projects
• Ability to anticipate communication needs, identify trends, and drive strategic evolution of channels and messaging
• Experience using digital collaboration tools including Teams, Zoom, Viva Engage, Sharepoint, and relevant internal communications platforms

Preferred Skills:

• Graduate degree with 4 years of related experience

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and familiarity with project management tools are likely to be beneficial for this role.

💰 Compensation & Benefits

Salary Range: $105,800.00 - $176,300.00 per year

Benefits:

• Comprehensive Benefits Program
• Growth Opportunities
• Career Development

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the United States. Actual compensation may vary based on factors such as skills, experience, and location.

📌 Applicant Insights

🔍 Company Context

Industry: Medical Equipment Manufacturing, specifically focused on continuous glucose monitoring (CGM) technology

Company Size: 10,001+ employees, providing a large and diverse work environment with ample opportunities for growth and collaboration

Founded: 1999, with over 25 years of experience pioneering innovative technologies in glucose sensing

Company Description:

• Empowering people to take control of their health by providing superior continuous glucose monitoring technology
• Leading by listening to the needs of users, caregivers, and providers to simplify and improve glucose management
• Headquartered in San Diego, California, with operations around the world

Company Specialties:

• Continuous Glucose Monitoring
• Medical Devices
• Diabetes
• Decision Support
• Data
• Mobile Software
• Sensors
• Biosensors
• Glucose Biosensors
• and Wellness

Company Website: careers.dexcom.com

ASSUMPTION: Dexcom is a well-established company with a strong focus on innovation and improving the lives of people with diabetes through its continuous glucose monitoring technology.

📊 Role Analysis

Career Level: Mid to Senior level, with the opportunity to grow and make a significant impact on the company’s internal communications strategy

Reporting Structure: This role reports directly to the Director of Enterprise Communications

Work Arrangement: Remote, with occasional travel (0-5%)

Growth Opportunities:

• Potential to grow into a leadership role within the internal communications team
• Opportunities to work on high-impact projects and initiatives
• Access to career development programs and qualified tuition reimbursement

ASSUMPTION: This role offers ample opportunities for professional growth and development within a dynamic and innovative organization.

🌍 Location & Work Environment

Office Type: Remote, with the option to work from any location within the United States

Office Location(s): N/A (Remote work)

Geographic Context:

• Working remotely allows for a flexible work-life balance and the ability to work from any suitable location
• The United States offers a wide range of cultural, recreational, and professional opportunities
• Dexcom’s remote work policy enables employees to work from various time zones, fostering a diverse and inclusive work environment

Work Schedule: Full-time, with a flexible schedule that can be adapted to individual needs and preferences

ASSUMPTION: Working remotely requires strong self-motivation, time management skills, and the ability to thrive in a virtual work environment.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the Talent Acquisition team
• Virtual interview with the hiring manager and/or team members
• Final interview with the Director of Enterprise Communications
• Background check and onboarding

Key Assessment Areas:

• Communication skills and ability to craft clear, compelling messaging
• Event planning and management experience
• Executive communication and stakeholder management
• Problem-solving and strategic thinking
• Cultural fit and alignment with Dexcom’s values and mission

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of Dexcom’s mission and values in your application materials
• Prepare for behavioral interview questions that focus on your communication, leadership, and problem-solving skills
• Research Dexcom’s internal communication strategies and provide insights on how you would improve or build upon them

ATS Keywords: Internal Communications, Event Planning, Executive Communication, Content Development, Storytelling, Project Management, Collaboration, Leadership, Digital Tools, Analytics, Employee Engagement, Messaging, Strategic Communication, Mentorship, Trend Analysis, Communication Strategy

ASSUMPTION: Applicants should focus on demonstrating their strategic communication skills, event planning experience, and ability to work effectively with senior leaders and cross-functional teams.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• SharePoint
• Viva Engage
• Digital signage systems
• Teams
• Zoom
• Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: Proficiency in these tools is essential for managing internal communication channels, collaborating with cross-functional teams, and executing projects effectively.

👔 Cultural Fit Considerations

Company Values:

• Innovation: Pioneering new solutions to empower people with diabetes
• Empowerment: Giving people the confidence to take control of their health
• Collaboration: Working together to achieve exceptional results
• Integrity: Upholding the highest ethical standards in all that we do
• Accountability: Taking personal responsibility for our actions and their outcomes

Work Style:

• Dynamic and fast-paced work environment
• Strong focus on collaboration and teamwork
• Opportunities for professional growth and development
• Remote work culture with a global team

Self-Assessment Questions:

• How do your personal values align with Dexcom’s core values, and how have you demonstrated these values in previous roles?
• How do you approach working remotely, and what strategies do you use to maintain productivity and engagement in a virtual work environment?
• How do you balance multiple projects and deadlines, and what tools or techniques do you use to manage your workload effectively?

ASSUMPTION: Applicants should assess their cultural fit with Dexcom’s values and work style, as well as their ability to thrive in a remote work environment.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Adapting to a fast-paced and dynamic work environment
• Working effectively with senior leaders and cross-functional teams
• Balancing the need for strategic communication with the demands of day-to-day tasks and deadlines
• Navigating a remote work culture and maintaining engagement with colleagues and stakeholders

ASSUMPTION: These challenges require strong organizational skills, adaptability, and the ability to prioritize and manage multiple tasks effectively.

📈 Similar Roles Comparison

• This role is similar to a Corporate Communications Manager or Internal Communications Manager, with a focus on enterprise-wide communication strategies and event planning
• Unlike other roles in the field, this position requires a strong executive communication skill set and the ability to work effectively with senior leaders
• Career progression in this role may lead to leadership positions within the internal communications team or related fields

ASSUMPTION: Applicants should consider the unique aspects of this role and how their skills and experience align with the specific requirements and challenges of the position.

📝 Sample Projects

• Planning and executing a global town hall event, including scripting, logistics, and stakeholder management
• Developing and implementing a comprehensive internal communication strategy for a major organizational change or initiative
• Creating and managing a suite of communication materials, such as talking points, email announcements, presentation decks, and videos, to support a strategic business priority

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from event planning and management to strategic communication and content development.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall internal communications strategy, and what are the key priorities for the first 90 days?
• What is the team structure, and how does this role collaborate with other departments and stakeholders?
• How does Dexcom support the professional growth and development of its employees, particularly in the internal communications team?
• What are the key challenges facing the internal communications team, and how can this role contribute to addressing them?
• How does Dexcom foster a positive and inclusive work environment, particularly in a remote work setting?

ASSUMPTION: These questions help applicants understand the role’s context, priorities, and opportunities for growth and development within the internal communications team.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for behavioral interview questions that focus on your communication, leadership, and problem-solving skills
• Research Dexcom’s internal communication strategies and provide insights on how you would improve or build upon them
• Follow up with the Talent Acquisition team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.