Entry-Level Account Manager (20 - 27 per hour)

📌 Core Information

🔹 Job Title: Entry-Level Account Manager

🔹 Company: NoGigiddy

🔹 Location: New York, United States

🔹 Job Type: Remote

🔹 Category: 💼 Account Management

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Fully Remote

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Building and maintaining strong client relationships.
• Acting as the primary point of contact for client inquiries.
• Coordinating client accounts and managing account transitions.
• Problem-solving to ensure client satisfaction and resolve issues.

ASSUMPTION: As this is an entry-level position, candidates are likely to be recent graduates or individuals with limited professional experience, making this an ideal opportunity to develop foundational skills in account management and customer service.

📋 Key Responsibilities

✅ Manage client relationships, ensuring satisfaction and addressing needs.

✅ Serve as the primary communication link with clients.

✅ Assist with setting up, renewing, and updating client accounts.

✅ Proactively resolve client issues to maintain a positive experience.

✅ Prepare reports on account performance and feedback.

✅ Collaborate with internal teams to meet client expectations.

✅ Assist in onboarding new clients, facilitating a smooth transition.

✅ Collect and analyze client feedback for service improvements.

ASSUMPTION: The role will involve frequent communication with clients, requiring strong interpersonal skills and the ability to manage multiple tasks efficiently.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: Previous experience in customer service or sales is beneficial but not mandatory.

Required Skills:

• Exceptional verbal and written communication skills
• Strong customer service orientation
• Organizational and time management abilities
• Interpersonal skills to build relationships
• Problem-solving capabilities
• Technical proficiency with Microsoft Office and CRM tools

Preferred Skills:

• Experience with CRM software
• Familiarity with gig economy platforms or staffing apps

ASSUMPTION: The emphasis on communication and organizational skills suggests that the role is client-facing and involves managing detailed account information.

💰 Compensation & Benefits

Salary Range: $20 to $27 per hour, contingent on experience and qualifications.

Benefits:

• Remote work flexibility
• Opportunities for professional development
• Potential for performance-based bonuses

Working Hours: Full-time, 40 hours per week with flexibility in work schedule due to remote nature.

ASSUMPTION: The compensation range suggests a competitive entry-level package, typical for remote roles in account management, providing flexibility and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Internet-based services with a focus on the gig economy

Company Size: Not specified

Founded: Not specified

Company Description:

• Specializes in connecting clients with gig economy talent
• Offers innovative solutions for modern workforce needs
• Focuses on client satisfaction and efficient service delivery

Company Specialties:

• Gig economy management
• Client relationship services
• Remote workforce solutions

Company Website: https://jobs.workable.com/company/2DUBqXS8YGpsSMybwJKBN7/jobs-at-nogigiddy

ASSUMPTION: Based on the job function, it's assumed that NoGigiddy uses advanced technology to manage client accounts and facilitate remote work arrangements, reflecting its role in the gig economy.

📊 Role Analysis

Career Level: Entry-level position intended for individuals starting their careers.

Reporting Structure: Likely report to a senior account manager or team leader.

Work Arrangement: Fully remote, promoting work-life balance and location flexibility.

Growth Opportunities:

• Opportunity to transition to a senior account management role
• Exposure to different facets of account management and client services
• Access to industry-specific training and development

ASSUMPTION: This position offers growth potential for ambitious individuals aspiring to advance in account management within a dynamic industry.

🌍 Location & Work Environment

Office Type: Virtual workspace due to the remote-first role.

Office Location(s): Not applicable as the role is remote.

Geographic Context:

• Opportunity to work with clients across diverse regions
• Experience in a progressive, tech-based work environment
• Increased flexibility due to remote setup

Work Schedule: Flexible schedule aligning with client needs; predominantly within standard business hours.

ASSUMPTION: The job's remote nature requires self-discipline and independence, facilitating candidates comfortable with minimal supervision.

💼 Interview & Application Insights

Typical Process:

• Initial application screening
• Virtual interview with potential team lead or HR representative
• Follow-up interview focusing on skills and cultural fit

Key Assessment Areas:

• Communication skills
• Problem-solving abilities
• Client service orientation

Application Tips:

• Highlight communication and problem-solving skills in your resume
• Provide examples of customer service experiences
• Emphasize any previous remote work experience

ATS Keywords: Account management, client service, remote work, CRM software

ASSUMPTION: The application process is streamlined for remote roles, prioritizing skills that support virtual client interactions.

🛠️ Tools & Technologies

• CRM software for client management
• Microsoft Office Suite for reporting and documentation
• Video conferencing tools for virtual meetings

ASSUMPTION: The tools likely include widely used CRM systems and communication platforms to support efficient remote work.

👔 Cultural Fit Considerations

Company Values:

• Client satisfaction
• Innovation and adaptability
• Collaboration and teamwork

Work Style:

• Proactive and self-motivated
• Reliant on strong communication for virtual teamwork
• Agile and adaptable to changing client needs

Self-Assessment Questions:

• Am I comfortable working in a remote-first environment?
• Do I thrive in roles requiring strong client interaction?
• Can I manage multiple tasks and priorities effectively?

ASSUMPTION: The cultural emphasis is on reliability, innovation, and strong communication, reflecting the company's modern, client-focused ethos.

⚠️ Potential Challenges

• Adapting to remote-only communication channels
• Managing client expectations without face-to-face interaction
• Balancing multiple client accounts effectively
• Staying organized in a virtual setting

ASSUMPTION: Challenges typical to remote work include effective communication and maintaining productivity remotely.

📈 Similar Roles Comparison

• Account Executive roles offer more sales and target-driven tasks
• Customer Support positions focus on troubleshooting rather than relationship management
• Project Coordinator roles may involve more internal project management tasks

ASSUMPTION: The role centers on client relations and account management rather than direct sales or technical support.

📝 Sample Projects

• Onboarding a portfolio of new clients for a specific product
• Developing a reporting process for client satisfaction metrics
• Creating client feedback loops to drive service improvements

ASSUMPTION: Projects likely emphasize enhancing client experience and operational efficiency to drive business success.

❓ Key Questions to Ask During Interview

• What does success look like for this role within the first six months?
• How does the team currently handle remote collaboration?
• What tools do you employ for managing client accounts effectively?
• What challenges have previous account managers faced in this role?
• How does NoGigiddy support professional growth?

ASSUMPTION: Candidates should seek to understand both role-specific duties and the company’s support systems for remote employees.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to provide references that can discuss your customer service skills
• Be ready to discuss any relevant software skills or remote work experience
• Tailor your resume to highlight key competencies that match the job description
• Follow up 1-2 weeks after applying to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.