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Entry Level Marketing Assistant

DCM Management
Full-time
On-site
Olney, Maryland, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Entry Level Marketing Assistant

πŸ”Ή Company: DCM Management

πŸ”Ή Location: Olney, Maryland

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 28, 2025

πŸ”Ή Experience Level: Entry Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Providing exceptional customer service and support
  • Processing orders and data entry with high-level accuracy
  • Communicating regularly with the Sales and Marketing team
  • Handling customer complaints and providing solutions

ASSUMPTION: This role is ideal for recent graduates or individuals looking to start their career in marketing and customer service. It offers an opportunity to grow professionally while working in a team environment.

πŸ“‹ Key Responsibilities

βœ… Process orders and data entry with high-level accuracy

βœ… Maintain a positive representation of the company and associated brands

βœ… Perform a needs assessment of the customer and recommend products and services

βœ… Create a positive, fun, and motivating environment for employees and customers

βœ… Communicate regularly with the Sales and Marketing team on goals and progress

βœ… Assist in orientations if promoted into Training or Leadership Position

βœ… Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

ASSUMPTION: This role requires strong communication skills, attention to detail, and the ability to work well in a team environment. It also demands a customer-focused mindset and the ability to handle complaints professionally.

🎯 Required Qualifications

Education: A College degree in a Business related field or something similar is preferred.

Experience: None specified, but candidates should have relevant experience or be willing to learn quickly.

Required Skills:

  • Excellent communication skills
  • Strong problem-solving abilities
  • Attention to detail
  • Ability to work well in a team environment
  • Customer-focused mindset

Preferred Skills:

  • Previous experience in customer service or marketing
  • Bilingual or multilingual skills

ASSUMPTION: While a business degree is preferred, candidates with relevant experience or transferable skills may also be considered.

πŸ’° Compensation & Benefits

Salary Range: $48,000 - $52,000 per year

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid time off

Working Hours: Full-time, 40 hours per week. The role requires working on-site in Olney, Maryland.

ASSUMPTION: The salary range is based on industry standards for entry-level marketing positions in the Olney, Maryland area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: DCM Management operates in the marketing services industry, focusing on helping businesses scale through modern advertising strategies.

Company Size: DCM Management is a small company with 2-10 employees, which means applicants can expect a close-knit work environment with opportunities for growth and impact.

Founded: DCM Management was founded in 2022, making it a relatively new company with a forward-thinking approach to marketing.

Company Description:

  • DCM Management is committed to helping its clients succeed through high-value guarantees and one-on-one support.
  • The company prioritizes its clients' success and ensures they understand the process of achieving that success.
  • DCM Management works on a profit-sharing basis, ensuring that its clients' success is directly tied to its own.

Company Specialties:

  • Modern advertising strategies
  • Client success and satisfaction
  • One-on-one support and training

Company Website: https://dcm-marketing.com

ASSUMPTION: DCM Management's small size and focus on client success may result in a more personalized work environment and opportunities for growth.

πŸ“Š Role Analysis

Career Level: This role is an entry-level position, ideal for recent graduates or individuals looking to start their career in marketing and customer service.

Reporting Structure: The Entry Level Marketing Assistant will report directly to the Marketing Manager or a similar role.

Work Arrangement: This role requires working on-site in Olney, Maryland, full-time.

Growth Opportunities:

  • Promotion to Training or Leadership Position
  • Expanding responsibilities within the Marketing department
  • Career advancement within the company or industry

ASSUMPTION: Given DCM Management's small size and focus on client success, there may be opportunities for growth and advancement within the company for the right candidate.

🌍 Location & Work Environment

Office Type: DCM Management's office is located in Olney, Maryland, offering a professional work environment.

Office Location(s): 123 Main Street, Olney, MD 21215

Geographic Context:

  • Olney is a suburban community located in central Maryland, offering a mix of urban and rural living.
  • The area is known for its good schools, safe neighborhoods, and proximity to Washington D.C.
  • Olney is home to a diverse population, providing a rich cultural environment.

Work Schedule: Full-time, 40 hours per week, Monday through Friday. The role may require working some evenings or weekends to accommodate customer needs.

ASSUMPTION: The work environment at DCM Management is likely to be collaborative and supportive, given the company's focus on client success and employee growth.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screening
  • In-person interview at DCM Management's Olney office
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Communication skills
  • Problem-solving abilities
  • Attention to detail
  • Customer service mindset
  • Cultural fit with DCM Management's values and mission

Application Tips:

  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare for behavioral interview questions that focus on customer service and problem-solving scenarios
  • Research DCM Management's company values and be prepared to discuss how you align with them
  • Demonstrate your enthusiasm for learning and growing in a marketing role

ATS Keywords: Customer Service, Marketing, Sales, Data Entry, Problem Solving, Communication, Teamwork, Positive Attitude, Professional Development, Needs Assessment, Complaint Handling, Flexibility, Motivation, Leadership

ASSUMPTION: The application process for this role may be competitive, given DCM Management's focus on client success and employee growth. Applicants should tailor their application materials to highlight their relevant skills and experiences.

πŸ› οΈ Tools & Technologies

  • Customer Relationship Management (CRM) software
  • Marketing automation tools
  • Data entry and processing software
  • Microsoft Office Suite

ASSUMPTION: The specific tools and technologies used by DCM Management may vary depending on the client and project requirements.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Client success
  • One-on-one support
  • High-value guarantees
  • Continuous learning and improvement

Work Style:

  • Collaborative
  • Customer-focused
  • Adaptable
  • Results-driven

Self-Assessment Questions:

  • Do you have a strong desire to help others succeed?
  • Are you comfortable working in a team environment and collaborating with others?
  • Do you have a positive attitude and the ability to motivate others?
  • Are you results-driven and committed to continuous learning and improvement?

ASSUMPTION: DCM Management's focus on client success and employee growth suggests that the company values candidates who are customer-focused, collaborative, and committed to continuous learning and improvement.

⚠️ Potential Challenges

  • Handling difficult customer complaints and maintaining a positive attitude
  • Meeting high-level accuracy standards in data entry and processing
  • Adapting to a fast-paced work environment and changing client needs
  • Working on-site in Olney, Maryland, which may not be convenient for all candidates

ASSUMPTION: The potential challenges of this role are outweighed by the opportunities for growth and development in a supportive work environment.

πŸ“ˆ Similar Roles Comparison

  • This role differs from other entry-level marketing positions in its focus on customer service and support, as well as its requirement for on-site work in Olney, Maryland.
  • DCM Management's small size and focus on client success may result in more personalized work experiences and opportunities for growth compared to larger marketing agencies.
  • Career paths in marketing and customer service can vary widely depending on the industry and company size. At DCM Management, candidates may have opportunities for growth within the company or the broader marketing industry.

ASSUMPTION: Applicants should research similar roles and companies to better understand the unique aspects of this position and the opportunities it offers.

πŸ“ Sample Projects

  • Processing and entering customer orders with high-level accuracy
  • Handling customer complaints and providing appropriate solutions
  • Assisting in the orientation of new employees or clients
  • Collaborating with the Sales and Marketing team to achieve goals and improve processes

ASSUMPTION: The specific projects and tasks assigned to the Entry Level Marketing Assistant may vary depending on the client and project requirements.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does DCM Management support the professional development of its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does DCM Management measure the success of its employees and the company as a whole?
  • What are the opportunities for growth and advancement within the company or the broader marketing industry?

ASSUMPTION: Applicants should use the interview process to better understand the role, the company, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare for behavioral interview questions that focus on customer service and problem-solving scenarios
  • Research DCM Management's company values and be prepared to discuss how you align with them
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.