Entry Level Marketing Assistant

📌 Core Information

🔹 Job Title: Entry Level Marketing Assistant

🔹 Company: Boundless Promotions

🔹 Location: San Diego, CA

🔹 Job Type: Full-Time

🔹 Category: Marketing & Advertising

🔹 Date Posted: April 30, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Handling customer inquiries and complaints
• Providing information about products and services
• Troubleshooting and resolving product issues
• Assisting customers face-to-face with billing and equipment issues
• Helping with new customer acquisitions and qualification

ASSUMPTION: This role is ideal for recent graduates or individuals seeking a career change, as no experience is required, and full training will be provided.

📋 Key Responsibilities

✅ Handle customer inquiries and complaints

✅ Provide information about products and services

✅ Troubleshoot and resolve product issues and concerns

✅ Document and update customer records based on interactions

✅ Develop and maintain a knowledge base of evolving products and services

✅ Assist customers face-to-face with any billing and/or equipment issues

✅ Handle new customer acquisitions and qualify potential clientele

ASSUMPTION: This role involves a high level of customer interaction, requiring strong communication and problem-solving skills.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: Previous experience in customer service, sales, or related fields (not required but preferred)

Required Skills:

• Excellent written and verbal communication skills
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor

Preferred Skills:

• Previous experience in customer service or sales

ASSUMPTION: While no experience is required, candidates with previous customer service or sales experience may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: $45,000 - $55,000 per year

Benefits:

• Competitive pay
• Opportunities for growth and advancement

Working Hours: Full-time position, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing assistant positions in San Diego, CA.

📌 Applicant Insights

🔍 Company Context

Industry: Advertising Services

Company Size: 11-50 employees

Founded: Not specified

Company Description:

• Boundless Promotions is a marketing company with exceptional customer service
• Offers financial rewards and promotions determined by performance
• Seeking high-energy, upbeat individuals with great customer service skills

Company Specialties:

• Marketing
• Sales
• Customer Service

Company Website: Boundless Promotions

ASSUMPTION: Boundless Promotions is a growing company with a focus on customer service and marketing, offering opportunities for entry-level candidates to learn and grow.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: This role reports directly to the Marketing Manager

Work Arrangement: On-site, full-time position

Growth Opportunities:

• Learning and development opportunities within the marketing department
• Potential career advancement as the company grows

ASSUMPTION: This entry-level position offers opportunities for growth and development within the marketing department.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): 5751 Copley Dr, Suite A, San Diego, California 92111, US

Geographic Context:

• San Diego, CA is a coastal city with a Mediterranean climate
• Known for its beaches, parks, and vibrant cultural scene
• Offers a high quality of life with numerous amenities

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with a one-hour lunch break)

ASSUMPTION: The work environment at Boundless Promotions is professional yet upbeat, with a focus on customer service and marketing.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person interview with the Marketing Manager
• Final decision and offer

Key Assessment Areas:

• Communication skills
• Problem-solving abilities
• Customer service orientation
• Adaptability and willingness to learn

Application Tips:

• Highlight any relevant customer service or sales experience
• Tailor your resume and cover letter to emphasize your communication and problem-solving skills
• Prepare examples of how you have handled customer inquiries or complaints in the past

ATS Keywords: Customer Service, Sales, Marketing, Problem Solving, Multitasking, Rapport Building, Positive Attitude, Professionalism

ASSUMPTION: The application process for this role is straightforward, with a focus on assessing communication skills and customer service orientation.

🛠️ Tools & Technologies

• Customer Relationship Management (CRM) software
• Marketing automation tools
• Office suite (Microsoft Office or Google Workspace)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the company's marketing strategies and customer base.

👔 Cultural Fit Considerations

Company Values:

• Exceptional customer service
• High energy and upbeat attitude
• Continuous learning and growth

Work Style:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Focused on customer satisfaction

Self-Assessment Questions:

• Do you have a positive and professional demeanor?
• Are you able to build rapport with clients and provide excellent customer service?
• Can you prioritize and multitask in a fast-paced environment?

ASSUMPTION: Boundless Promotions values employees who are upbeat, customer-focused, and able to thrive in a fast-paced environment.

⚠️ Potential Challenges

• Handling difficult or upset customers
• Meeting sales targets and performance metrics
• Adapting to a fast-paced and dynamic work environment
• Learning and mastering new tools and technologies

ASSUMPTION: While this role offers opportunities for growth and development, it also presents challenges that require strong communication and problem-solving skills.

📈 Similar Roles Comparison

• Entry Level Marketing Assistant vs. Junior Marketing Associate: The former is more focused on customer service and sales, while the latter involves more strategic marketing tasks
• Industry-specific context: Advertising Services roles may vary depending on the specific industry and client base
• Career path comparison: Entry Level Marketing Assistant is an entry-level position with opportunities for growth and advancement within the marketing department

ASSUMPTION: This role is similar to other entry-level marketing assistant positions, with a focus on customer service and sales, and opportunities for growth and development within the marketing department.

📝 Sample Projects

• Handling customer inquiries and complaints during a busy promotional event
• Assisting customers face-to-face with billing and equipment issues at a trade show
• Documenting and updating customer records based on interactions during a product launch

ASSUMPTION: The specific projects and tasks in this role may vary depending on the company's marketing strategies and customer base.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role?
• How does the company support the growth and development of its employees?
• What are the key priorities for this role in the first 90 days?
• How does the company measure success for this role?
• What is the team structure like, and how does this role fit into it?

ASSUMPTION: Asking thoughtful questions during the interview process can help applicants better understand the role, the company, and the team dynamics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your communication and problem-solving skills
• Prepare examples of how you have handled customer inquiries or complaints in the past
• Follow up with the hiring manager one week after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.