Event Coordinator

📌 Core Information

🔹 Job Title: Event Coordinator

🔹 Company: Michaels Stores

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: 📆 Event Marketing & Coordination

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Planning and coordinating events within a Michaels store.
• Facilitating a fun and engaging experience for guests.
• Delivering friendly customer service.
• Assisting customers with their shopping needs.

ASSUMPTION: The role focuses heavily on in-person customer interactions and requires strong event management skills due to the on-site nature and variety of events managed.

📋 Key Responsibilities

✅ Plan and coordinate multiple events including children's birthday parties and craft classes.

✅ Engage with clients of all ages, fostering an environment of fun and creativity.

✅ Demonstrate and instruct participants in craft projects, including face painting.

✅ Handle administrative tasks like emails and booking, while ensuring client satisfaction.

✅ Ensure all operational tasks adhere to company's cleanliness and safety standards.

✅ Support various retail operations including merchandise duties and store recovery.

✅ Educate customers on store programs like Rewards and VOC surveys.

ASSUMPTION: Responsibilities extend beyond event management to include customer service and retail duties, implying a dynamic and varied workday.

🎯 Required Qualifications

Education: Not specified

Experience: Experience working with children and children's events is required. Retail and/or customer service experience is necessary.

Required Skills:

• Excellent people skills
• Strong communication skills
• Effective organizational skills

Preferred Skills:

• Energetic and enthusiastic personality
• Creative problem-solving abilities

ASSUMPTION: The job favors candidates with diverse retail experience and skills in both creative and customer service domains.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Health insurance (medical, dental, and vision)
• Paid time off and tuition assistance
• Generous employee discounts

Working Hours: 40 hours per week, including nights, weekends, and early mornings

ASSUMPTION: Compensation is aligned with industry norms for retail event coordinators, with added emphasis on creative benefits aligned with the company’s focus.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, with a focus on craft and creative supplies

Company Size: 10,001+ employees, offering a wide network and potential for internal mobility

Founded: 1973, with a long-standing reputation in North America

Company Description:

• Leading creative destination in North America
• Operates over 1,300 stores in 49 states and Canada
• Includes subsidiaries like Artistree and MakerPlace

Company Specialties:

• Crafts and handmade goods
• Custom framing
• DIY projects

Company Website: www.michaels.com

ASSUMPTION: Michaels offers robust career pathways in a supportive and creative work environment, especially for those passionate about crafts and retail.

📊 Role Analysis

Career Level: Entry to mid-level position in event coordination

Reporting Structure: Likely reports to store manager or similar supervisory staff

Work Arrangement: Primarily on-site with occasionally varying hours

Growth Opportunities:

• Potential to progress into higher event management roles
• Opportunities to cross-train in related retail areas
• Access to company learning resources to enhance skills

ASSUMPTION: This role provides foundational experience and growth within the company, suitable for career-oriented individuals looking to advance in retail and event management.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Primarily based in-store at the designated location

Geographic Context:

• Retail store setting, climate-controlled public areas
• Flexible working conditions for public retail operations
• Diverse interactions with clients and team members

Work Schedule: Varied schedule including nights and weekends

ASSUMPTION: Applicants should enjoy dynamic, socially engaging work environments and be adaptable to various customer interactions and operational tasks.

💼 Interview & Application Insights

Typical Process:

• Submit online application through company portal
• Initial HR screening interview
• In-person or virtual interview with store management

Key Assessment Areas:

• Event planning and coordination expertise
• Customer service and communication skills
• Ability to manage multiple tasks effectively

Application Tips:

• Highlight experiences in event coordination and retail environments
• Emphasize interpersonal and creative problem-solving skills
• Prepare examples of past events you have managed successfully

ATS Keywords: Event Coordination, Customer Service, Retail Experience, Creative Problem-Solving, Organizational Skills

ASSUMPTION: The application process focuses on assessing candidates' ability to handle dynamic retail environments and facilitate events effectively.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Inventory management software
• Basic event planning tools (both digital and manual)

ASSUMPTION: Familiarity with standard retail and event management tools is advantageous but training will be provided as necessary.

👔 Cultural Fit Considerations

Company Values:

• Customer-first approach
• Commitment to creativity
• Inclusivity and teamwork

Work Style:

• Highly collaborative and team-oriented
• Adaptable to changing priorities and responsibilities
• Customer-focused and energetic ambiance

Self-Assessment Questions:

• Do I thrive in creative and dynamic environments?
• How do I handle multiple tasks and priorities?
• Am I comfortable with direct customer interactions?

ASSUMPTION: Candidates who value creativity, teamwork, and customer service will likely excel in this role.

⚠️ Potential Challenges

• Balancing event coordination with retail duties
• Handling varying customer demands and expectations
• Managing workloads during peak retail times
• Adapting to a fast-paced and dynamic environment

ASSUMPTION: The role is demanding but rewarding for individuals who enjoy multitasking and creative problem-solving.

📈 Similar Roles Comparison

• Event Coordinator at other retail stores may focus more on promotional event creation.
• Customer Service roles in other settings might not involve as much hands-on event management.
• Retail positions elsewhere could lack the creative engagement aspect found here.

ASSUMPTION: Michaels' Event Coordinator role stands out due to its blend of retail operations and creative event management.

📝 Sample Projects

• Organized and facilitated a series of children's craft workshops.
• Managed a themed birthday party event with multiple interactive stations.
• Coordinated a seasonal in-store craft fair engaging local artisans.

ASSUMPTION: Projects will vary but typically emphasize creativity, organization, and customer engagement.

❓ Key Questions to Ask During Interview

• How do you measure the success of an event?
• What are the key challenges in managing events in a retail environment?
• How do you ensure all team members are aligned with event goals?
• What support is available for professional development?
• How does Michaels support creativity in team members?

ASSUMPTION: Asking insightful questions during the interview can demonstrate preparedness and interest in the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Michaels careers page at Michaels Careers
• Prepare your resume and cover letter highlighting relevant experience.
• Consider visiting a Michaels store to understand the environment.
• Review Michaels’ event offerings to familiarize yourself with their current programs.
• Ensure you meet the federal, state, and local legal requirements.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.