Event Coordinator

📌 Core Information

🔹 Job Title: Event Coordinator

🔹 Company: Michaels Stores

🔹 Location: Store - 1081 Vann Dr., Jackson, TN

🔹 Job Type: Part-Time

🔹 Category: Retail - Event Planning

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Planning and coordinating multiple events at once, including children’s birthday parties and craft classes.
• Engaging with clients of all ages to create a fun and creative environment.
• Providing excellent customer service and assisting customers with their shopping needs.
• Working in a fast-paced retail environment and maintaining store recovery standards.

ASSUMPTION: This role requires strong interpersonal skills and the ability to multitask, as the Event Coordinator will be responsible for planning and executing multiple events simultaneously while also providing customer service.

📋 Key Responsibilities

✅ Plan and coordinate multiple events, including children’s birthday parties and craft classes or events.

✅ Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.

✅ Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.

✅ Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.

✅ Communicate events with clients and store team members.

✅ Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.

✅ Adjust plans and events based on client’s feedback and needs.

✅ Create backup or emergency plans to be executed as needed.

✅ Ensure client satisfaction for scheduled events.

✅ Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

✅ Help customers shop, locate products, and provide them with solutions.

✅ Provide fast and friendly check out experience.

✅ Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.

✅ Educate customer on Voice of Customer (VOC) survey.

✅ Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

✅ Participate in the truck un-load, stocking and planogram (POGs) processes.

✅ Complete merchandise recovery and maintenance.

✅ Perform Store in Stock Optimization (SISO) and AD set duties as assigned.

✅ Support shrink and safety programs

✅ Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

✅ Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members

✅ Cross trained in Custom Framing selling and production.

✅ Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

✅ Other duties as assigned

ASSUMPTION: The Event Coordinator role is highly interactive and requires strong communication skills, as well as the ability to multitask and manage multiple events simultaneously.

🎯 Required Qualifications

Education: High school diploma or equivalent required.

Experience: Previous experience working with children and children’s events preferred.

Required Skills:

• Excellent people skills and the ability to handle job stress and interact effectively with others, including guests of all ages and co-workers.
• Good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.

Preferred Skills:

• Energetic and enthusiastic personality.
• Experience working with children and children’s events.

ASSUMPTION: While a high school diploma or equivalent is the minimum requirement, candidates with some college education or relevant experience may be given preference.

💰 Compensation & Benefits

Salary Range: $10 - $12 per hour (Estimated based on industry standards for part-time retail event coordinators)

Benefits:

• Health Insurance
• Paid Time Off
• Tuition Assistance
• Generous Employee Discounts

Working Hours: Part-time, flexible scheduling, including nights, weekends, and early mornings.

ASSUMPTION: The salary range provided is an estimate based on industry standards for part-time retail event coordinators. Actual compensation may vary based on experience, location, and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Michaels Stores operates in the retail industry, specifically focusing on arts, crafts, and framing. The company is the leading creative destination in North America, with over 1,300 stores in 49 states and Canada, as well as an online presence.

Company Size: Michaels Stores has 10,001+ employees, making it a large organization with significant resources and opportunities for growth.

Founded: Michaels Stores was founded in 1973 and is headquartered in Irving, Texas.

Company Description:

• Michaels Stores is committed to fueling the joy of creativity by providing a wide range of arts, crafts, and framing products and services.
• The company offers a variety of events, including children’s birthday parties and craft classes, to engage customers and foster creativity.
• Michaels Stores is dedicated to providing excellent customer service and creating a positive shopping experience for all customers.

Company Specialties:

• Arts and crafts supplies
• Framing services
• Custom framing
• Flower and gift departments
• E-commerce platform
• Handmade goods marketplace

Company Website: Michaels.com

ASSUMPTION: Michaels Stores is a well-established retailer with a strong focus on creativity and customer service. The company offers a wide range of products and services, as well as opportunities for growth and development within the organization.

📊 Role Analysis

Career Level: Entry-level to mid-level, depending on experience.

Reporting Structure: The Event Coordinator will report directly to the Store Manager or Assistant Store Manager.

Work Arrangement: Part-time, on-site position with flexible scheduling, including nights, weekends, and early mornings.

Growth Opportunities:

• Cross-training in other departments, such as Custom Framing or Customer Service.
• Advancement to full-time employment or management positions.
• Opportunities to coordinate larger events or special promotions.

ASSUMPTION: The Event Coordinator role offers opportunities for growth and development within the organization, as well as the chance to gain experience in event planning and customer service.

🌍 Location & Work Environment

Office Type: Retail store setting, with climate-controlled public areas and some outdoor work.

Office Location(s): Store - 1081 Vann Dr., Jackson, TN

Geographic Context:

• The store is located in Jackson, TN, with a population of approximately 67,000 people.
• The area has a humid subtropical climate, with hot, humid summers and mild winters.
• The store is situated near other retail stores and restaurants, providing ample opportunities for foot traffic and customer engagement.

Work Schedule: Part-time, with flexible scheduling, including nights, weekends, and early mornings.

ASSUMPTION: The work environment at Michaels Stores is fast-paced and customer-focused, with a strong emphasis on teamwork and collaboration. The store is located in a retail area, providing ample opportunities for customer engagement and sales.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the Michaels Stores careers website.
• Phone or video screening to assess communication skills and cultural fit.
• In-person or virtual interview with the Store Manager or Assistant Store Manager to discuss the role and company culture.
• Background check and reference check for final candidates.

Key Assessment Areas:

• Communication skills, both written and verbal.
• Interpersonal skills and ability to engage with customers of all ages.
• Organizational skills and ability to multitask.
• Creativity and problem-solving skills.
• Retail and customer service experience.

Application Tips:

• Highlight any experience working with children or planning events in your resume.
• Tailor your resume and cover letter to emphasize your relevant skills and experiences for the Event Coordinator role.
• Prepare examples of events you have planned or coordinated, as well as any challenges you faced and how you overcame them.
• Demonstrate your enthusiasm and passion for creativity and customer service during the interview process.

ATS Keywords: Event Planning, Customer Service, Retail, Children’s Events, Craft Classes, Party Coordination, Communication Skills, Organizational Skills, Creative Problem-Solving, Retail Experience

ASSUMPTION: The interview process for the Event Coordinator role will focus on assessing the candidate’s communication skills, interpersonal skills, and ability to multitask and manage multiple events simultaneously.

🛠️ Tools & Technologies

• Point-of-Sale (POS) system for processing transactions and managing inventory.
• Event planning software or tools for coordinating events and managing client communications.
• Email and phone systems for communicating with clients and team members.

• Social media platforms for promoting events and engaging with customers.

ASSUMPTION: The Event Coordinator will use various tools and technologies to plan and coordinate events, as well as to communicate with clients and team members. Familiarity with these tools and technologies is not required but may be beneficial.

👔 Cultural Fit Considerations

Company Values:

• Passion for creativity and self-expression.
• Commitment to customer service and satisfaction.
• Collaboration and teamwork.
• Continuous learning and growth.

Work Style:

• Fast-paced and dynamic retail environment.
• Flexible scheduling, including nights, weekends, and early mornings.
• Opportunities for growth and development within the organization.
• Focus on creativity and customer service.

Self-Assessment Questions:

• Do you have a passion for creativity and self-expression, and can you inspire that passion in others?
• Are you comfortable working in a fast-paced retail environment, with flexible scheduling and opportunities for growth?
• Do you have strong communication skills and the ability to engage with customers of all ages?
• Are you a team player, with a commitment to collaboration and continuous learning?

ASSUMPTION: Michaels Stores values candidates who are passionate about creativity and customer service, as well as those who are committed to collaboration and continuous learning. The company offers opportunities for growth and development within the organization, as well as a fast-paced and dynamic work environment.

⚠️ Potential Challenges

• The Event Coordinator role can be physically demanding, requiring the ability to stand for long periods, lift heavy boxes, and access high shelves by ladder or similar equipment.
• The work environment can be noisy and crowded, especially during peak shopping hours.
• The role may require working with difficult customers or handling challenging situations, such as event cancellations or customer complaints.
• The flexible scheduling and opportunities for growth may present challenges for candidates with limited availability or those seeking a more structured work environment.

ASSUMPTION: The Event Coordinator role presents unique challenges, including the physically demanding nature of the work, the fast-paced and noisy work environment, and the potential for difficult customers or challenging situations. Candidates should be aware of these challenges and be prepared to overcome them in order to succeed in the role.

📈 Similar Roles Comparison

• The Event Coordinator role at Michaels Stores is similar to event planning positions in other retail or hospitality settings, such as party stores, event venues, or hotels.
• However, the Event Coordinator role at Michaels Stores focuses specifically on arts, crafts, and framing events, providing a unique opportunity to engage with customers and foster creativity.
• Career paths for Event Coordinators may include advancement to management positions within the company or transition to related roles in other industries, such as event planning or hospitality management.

ASSUMPTION: The Event Coordinator role at Michaels Stores is similar to event planning positions in other retail or hospitality settings, but offers a unique focus on arts, crafts, and framing events. Career paths for Event Coordinators may include advancement to management positions within the company or transition to related roles in other industries.

📝 Sample Projects

• Planning and coordinating a children’s birthday party, including customizing the event to the child’s interests and ensuring a fun and memorable experience for all guests.
• Creating and executing a craft class or workshop, such as a paint-and-sip event or a DIY jewelry-making session.
• Developing and implementing a marketing campaign to promote an upcoming event or special offer, such as a social media campaign or in-store flyer distribution.

ASSUMPTION: The Event Coordinator role at Michaels Stores offers opportunities to plan and coordinate a variety of events, as well as to create and execute marketing campaigns to promote those events. Candidates should be prepared to develop and implement creative and engaging events that cater to the unique interests and needs of their customers.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of the Event Coordinator role, and how can I best prepare to overcome them?
• How does Michaels Stores support the growth and development of its Event Coordinators, and what opportunities are available for advancement within the company?
• What is the typical event planning process at Michaels Stores, and how can I contribute to its success?
• How does Michaels Stores measure the success of its events, and what key performance indicators (KPIs) should I focus on to ensure my events are meeting or exceeding expectations?
• What is the company culture like at Michaels Stores, and how does the Event Coordinator role contribute to that culture?

ASSUMPTION: The interview process for the Event Coordinator role at Michaels Stores will focus on assessing the candidate’s communication skills, interpersonal skills, and ability to multitask and manage multiple events simultaneously. Candidates should be prepared to ask thoughtful questions about the role, the company culture, and the opportunities for growth and development within the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to emphasize your relevant skills and experiences for the Event Coordinator role.
• Prepare examples of events you have planned or coordinated, as well as any challenges you faced and how you overcame them.
• Demonstrate your enthusiasm and passion for creativity and customer service during the interview process.
• Follow up with the hiring manager one week after your interview to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.