Event Coordinator

📌 Core Information

🔹 Job Title: Event Coordinator

🔹 Company: Michaels Stores

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: 📆 Event Marketing & Coordination

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Planning and coordinating events such as children's birthday parties and craft classes.
• Providing excellent customer service and assisting customers in locating products.
• Facilitating engaging experiences for guests and maintaining store standards.
• Executing operational tasks to support store functionality.

ASSUMPTION: The focus on event coordination for children suggests a family-friendly environment and a strong emphasis on customer service.

📋 Key Responsibilities

✅ Plan and coordinate multiple events simultaneously, including children's activities and craft sessions.

✅ Assist customers in-store, ensuring a friendly shopping and checkout experience.

✅ Facilitate event add-ons like goody bags and balloons, following company standards.

✅ Communicate effectively with clients and store team members regarding event details.

✅ Complete administrative tasks such as emails, phone calls, and paperwork as needed.

✅ Maintain cleanliness and uphold safety standards before, during, and after events.

✅ Participate in stock management and store recovery processes.

ASSUMPTION: The role might require the ability to work flexible hours, including weekends and holidays, due to the nature of retail and event planning.

🎯 Required Qualifications

Education: Not specified

Experience: Experience with children and children's events; retail and/or customer service experience required.

Required Skills:

• Excellent people skills
• Strong communication skills (written, verbal, and nonverbal)
• Organizational and creative problem-solving skills

Preferred Skills:

• Experience in event planning and coordination
• Ability to engage with a diverse age range of clients

ASSUMPTION: The emphasis on energetic and enthusiastic personality implies a workplace that values positive interactions with both customers and team members.

💰 Compensation & Benefits

Salary Range: Not specified; typically industry standard for retail event coordination roles.

Benefits:

• Health insurance (medical, dental, vision)
• Paid time off and tuition assistance
• Generous employee discounts

Working Hours: 40 hours per week, with potential weekend, evening, and holiday shifts.

ASSUMPTION: Benefits are likely structured to attract and retain staff who might be working in dynamic retail environments.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, focusing on arts and crafts, framing, and related activities.

Company Size: Over 10,001 employees, supporting a vast network of creativity-based retail locations.

Founded: 1973, with a history of fostering creativity and providing crafting essentials.

Company Description:

• Operates over 1,300 stores across North America.
• Offers a wide range of crafting tools and supplies.
• Commitment to providing a creative outlet for individuals of all ages.

Company Specialties:

• Crafts and DIY projects
• Custom framing and specialty merchandise
• Ecommerce and a variety of creative supplies

Company Website: http://www.michaels.com/

ASSUMPTION: The company’s initiatives signal a focus on innovation in retail by enriching the customer experience through events and hands-on projects.

📊 Role Analysis

Career Level: Entry to intermediate-level position suitable for individuals passionate about event management and customer interaction.

Reporting Structure: Likely reports to a store manager or event planning lead.

Work Arrangement: On-site role requiring active involvement in store operations and event execution.

Growth Opportunities:

• Potential to advance to senior event coordinator or store manager roles.
• Opportunities for developing valuable retail and customer interaction skills.
• Exposure to a broad range of operational and management functions.

ASSUMPTION: Given the robust retail network, opportunities for cross-role skill development or geographic mobility might exist.

🌍 Location & Work Environment

Office Type: Retail store environment with emphasis on crafting and creative event settings.

Office Location(s): Over 1,300 store locations throughout North America.

Geographic Context:

• Accessible store locations in major urban and suburban areas.
• Stores equipped to host events and facilitate customer engagement activities.
• Integration with local community through craft projects and classes.

Work Schedule: May include evenings, weekends, and holidays to accommodate store events and customer traffic.

ASSUMPTION: The role's flexibility is integral, necessitating adaptability to varying schedules aligned with retail demands.

💼 Interview & Application Insights

Typical Process:

• Initial online application and resume submission.
• Telephone or video screening interviews.
• In-person interview with store or department management.

Key Assessment Areas:

• Customer service acumen and interpersonal skills.
• Experience and enthusiasm for event planning.
• Problem-solving abilities and organizational expertise.

Application Tips:

• Highlight past event coordination experience and relevant customer service history.
• Demonstrate strong communication skills through clear and concise resume submissions.
• Prepare examples of past successful events or creative projects you've managed.

ATS Keywords: Event Coordination, Customer Service, Communication Skills, Retail Experience, Craft Instruction

ASSUMPTION: The application process may emphasize best fit candidates who show versatility and a keen interest in both customer service and creative coordination.

🛠️ Tools & Technologies

• Event management software
• POS systems
• Customer relationship tools

ASSUMPTION: Familiarity with technology used in retail logistics and customer engagement would benefit candidates, enhancing efficiency and service delivery.

👔 Cultural Fit Considerations

Company Values:

• Commitment to creativity and innovation.
• Inclusivity and creating an inviting environment for all demographics.
• Respect and support for team collaboration.

Work Style:

• Team-oriented with a focus on community involvement.
• Adaptable to dynamic retail scenarios and customer needs.
• Driven by customer satisfaction and creative facilitation.

Self-Assessment Questions:

• Do you enjoy working with children and creating engaging experiences?
• Can you manage multiple tasks in a busy retail environment?
• Are you comfortable standing for long periods and performing physical activities?

ASSUMPTION: A positive attitude and a passion for arts and crafts would greatly align with Michaels’ culture, fostering teamwork and effective customer engagement.

⚠️ Potential Challenges

• Managing multiple events simultaneously.
• Adapting to changing schedules and customer demands.
• Balancing administrative tasks with hands-on event coordination.
• Maintaining high energy levels during busy store periods.

ASSUMPTION: The ability to thrive under pressure and maintain focus amid varying day-to-day tasks is essential for success in this role.

📈 Similar Roles Comparison

• Difference from traditional event planners due to the retail setting.
• More direct customer interaction compared to corporate event roles.
• Potentially less formal structure with focus on creativity and flexibility.

ASSUMPTION: Similar roles in the retail sector might differ in structure but share similar customer engagement objectives, emphasizing adaptability and innovation.

📝 Sample Projects

• Coordinating themed children's birthday parties with DIY crafts.
• Organizing seasonal in-store events, such as holiday-themed workshops.
• Facilitating interactive crafting classes for different skill levels.

ASSUMPTION: Projects may vary in complexity and scale, necessitating strong organizational skills and creativity to align with client and company expectations.

❓ Key Questions to Ask During Interview

• What types of events are most common at this store?
• How many events are typically planned per week?
• What level of creative freedom is encouraged in planning events?
• Can you describe the team dynamic and collaboration efforts in this role?
• How does the company measure success for event coordinators?

ASSUMPTION: Insightful questions can help candidates understand expectations and assess their fit for the role and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant event coordination and retail experience.
• Prepare to discuss past experiences where you've managed or facilitated events.
• Be ready for potential scheduling of interview calls or in-person meetings.
• Follow up with the recruiter if you do not hear back within a week.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.