Exec II, Services Marketing & Planning

**📌 Core Information** - **Job Title:** Exec II, Services Marketing & Planning - **Company:** FUJIFILM Business Innovation - **Location:** Selangor, Malaysia - **Job Type:** Full time - **Category:** IT Services and IT Consulting - **Date Posted:** April 24, 2025 - **Experience Level:** Mid-Senior level (2-5 years) - **Remote Status:** On-site **🚀 Job Overview** Key aspects of this role include: - Driving competitive advantage through strategic costing and profit & loss analysis - Managing product life cycles, including marketing, sales enablement, and monitoring effectiveness - Collaborating with cross-functional teams to streamline service support processes - Overseeing IT solution product management from quotation to billing - Analyzing sales performance and supporting financial reports

ASSUMPTION: This role requires a strong background in services marketing and planning, with a focus on driving profitability and customer satisfaction.

**📋 Key Responsibilities** ✅ **Financial Analysis & Strategy** - Prepare and verify costing sheets and profit & loss statements for services opportunities - Develop sales strategies to ensure competitive advantage and profitable contracts ✅ **Product Life Cycle Management** - Manage product life cycles, including services value positioning, branding, and campaign development - Provide sales enablement materials and monitor campaign effectiveness ✅ **Cross-Functional Collaboration** - Work with various stakeholders, such as marketing, finance, logistics, sales, and customer services, to manage and improve service support processes ✅ **IT Solution Management** - Oversee IT solution product management, from quotation to item code creation, sales order to contract setup, and billing ✅ **Sales Performance Analysis** - Support sales performance analysis for regional or internal financial reports and initiatives

ASSUMPTION: This role involves a mix of strategic planning, analytical work, and cross-functional collaboration, requiring strong organizational skills and attention to detail.

**🎯 Required Qualifications** - **Education:** Bachelor's degree in Business, Marketing, or a related field - **Experience:** 2-5 years of experience in services marketing, planning, or a related role - **Required Skills:** - Proficiency in costing and profit & loss analysis - Strong product life cycle management skills - Excellent cross-functional collaboration and communication skills - Strong analytical and problem-solving skills - Proficiency in IT solution management and sales performance analysis - **Preferred Skills:** - Experience with CRM systems (e.g., Salesforce, Oracle CRM) - Familiarity with marketing automation tools (e.g., Marketo, HubSpot) - Knowledge of the IT services industry

ASSUMPTION: Candidates with experience in IT services or related industries may have an advantage in this role.

**💰 Compensation & Benefits** - **Salary Range:** RM 80,000 - RM 120,000 per annum (Estimated, based on industry standards for mid-senior level roles in Malaysia's IT services sector) - **Benefits:** - Competitive health insurance and pension plans - Performance-based bonuses - Opportunities for professional development and training - **Working Hours:** Full-time (40 hours/week), with flexible work arrangements available

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Malaysia's IT services sector. Actual compensation may vary based on experience and performance.

**📌 Applicant Insights** **🔍 Company Context** - **Industry:** IT Services and IT Consulting - **Company Size:** 5,001-10,000 employees - **Founded:** 1962 (as Fuji Xerox, now FUJIFILM Business Innovation) - **Company Description:** FUJIFILM Business Innovation provides document management solutions, including printing, document management, and IT services. They operate globally, with a strong presence in Asia. - **Company Specialties:** Document management, printing solutions, IT services, and business process outsourcing

ASSUMPTION: FUJIFILM Business Innovation's extensive experience and global presence offer opportunities for career growth and exposure to diverse projects.

**📊 Role Analysis** - **Career Level:** Mid-Senior level (2-5 years of experience) - **Reporting Structure:** This role reports directly to the Head of Services Marketing & Planning - **Work Arrangement:** On-site, with potential for flexible work arrangements - **Growth Opportunities:** Opportunities for career progression within the marketing and planning functions, as well as potential international assignments

ASSUMPTION: This role offers a clear career path for growth within the marketing and planning functions, with opportunities for international exposure.

**🌍 Location & Work Environment** - **Office Type:** Modern, collaborative office space - **Office Location:** Selangor, Malaysia (specific address not provided) - **Geographic Context:** Selangor is a bustling, multicultural state in Malaysia, offering a mix of urban and suburban living, with easy access to amenities and entertainment options - **Work Schedule:** Full-time (40 hours/week), with flexible work arrangements available

ASSUMPTION: The office environment is likely to be dynamic and collaborative, reflecting the company's global presence and diverse range of services.

**💼 Interview & Application Insights** - **Typical Process:** Online application, phone or video screen, on-site interviews, and final decision - **Key Assessment Areas:** Problem-solving skills, analytical thinking, communication and collaboration skills, and cultural fit - **Application Tips:** - Tailor your resume and cover letter to highlight relevant experience and skills - Prepare examples of your experience with costing, product life cycle management, and cross-functional collaboration - Research the company and be prepared to discuss how your skills and experience align with their mission and values

ASSUMPTION: The interview process will likely focus on assessing your analytical and problem-solving skills, as well as your fit with the company's collaborative culture.

**🛠️ Tools & Technologies** - CRM systems (e.g., Salesforce, Oracle CRM) - Marketing automation tools (e.g., Marketo, HubSpot) - IT service management tools (e.g., ServiceNow, BMC Remedy) - Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: Proficiency in relevant CRM and marketing automation tools is essential for this role, as they are used to manage customer relationships and marketing campaigns.

**👔 Cultural Fit Considerations** - **Company Values:** Customer-centric, innovative, collaborative, and accountable - **Work Style:** Dynamic, collaborative, and results-driven - **Self-Assessment Questions:** - How have you demonstrated customer-centricity in your previous roles? - Can you provide an example of a successful cross-functional collaboration project? - How do you approach continuous learning and improvement in your work?

ASSUMPTION: FUJIFILM Business Innovation values candidates who are customer-focused, collaborative, and committed to continuous learning and improvement.

**⚠️ Potential Challenges** - Balancing multiple priorities and deadlines in a fast-paced, dynamic environment - Collaborating effectively with cross-functional teams, some of whom may be based in different time zones - Adapting to changes in priorities and work arrangements as the business evolves

ASSUMPTION: This role may present challenges in managing multiple priorities and collaborating effectively with diverse teams, but offers opportunities for growth and development in a dynamic environment.

**📈 Similar Roles Comparison** - **Role Differentiation:** This role focuses on services marketing and planning, whereas related roles may focus on product marketing, sales, or operations - **Industry-Specific Context:** The IT services industry is competitive and dynamic, requiring strong analytical and problem-solving skills, as well as the ability to adapt to change - **Career Path Comparison:** This role offers a clear career path for growth within the marketing and planning functions, with opportunities for international assignments

ASSUMPTION: This role offers a unique blend of marketing, planning, and analytical responsibilities, setting it apart from related roles in the IT services industry.

**📝 Sample Projects** - Developing a marketing campaign to launch a new IT service offering - Conducting a cost-benefit analysis to optimize service pricing and positioning - Collaborating with cross-functional teams to streamline service support processes and improve customer satisfaction

ASSUMPTION: These sample projects reflect the role's focus on marketing, planning, and cross-functional collaboration, and provide insight into the types of initiatives you may work on in this role.

**❓ Key Questions to Ask During Interview** - Can you describe the team structure and how this role fits within it? - How does the company support the professional development and growth of its employees? - What are the key priorities for this role in the first 90 days? - How does the company measure success for this role, and what are the key performance indicators (KPIs)? - What are the most challenging aspects of this role, and how have previous incumbents approached them?

ASSUMPTION: These interview questions are designed to help you understand the role's priorities, team dynamics, and performance expectations, as well as the company's approach to professional development and growth.

**📌 Next Steps for Applicants** To apply for this position: - Submit your application through [this link](https://hcjq.fa.ap1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/5215) - Tailor your resume and cover letter to highlight relevant experience and skills, such as costing, product life cycle management, and cross-functional collaboration - Prepare for the interview by researching the company and practicing your responses to behavioral and situational interview questions - Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.