Executive Assistant Supervisor - Enterprise Account Management

📌 Core Information

🔹 Job Title: Executive Assistant Supervisor - Enterprise Account Management

🔹 Company: Vizient

🔹 Location: Alpharetta, Georgia, United States

🔹 Job Type: Full-Time

🔹 Category: Administrative

🔹 Date Posted: April 18, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading and developing a team of Executive Assistants and Administrative Specialists
• Collaborating with business leaders to understand and meet evolving needs
• Implementing strategic and cost-effective solutions to improve administrative processes
• Fostering a cohesive, collaborative environment among administrative professionals
• Providing performance feedback and career development opportunities for team members

ASSUMPTION: This role requires a high level of leadership, communication, and organizational skills. The ideal candidate will have experience managing teams and a strong understanding of administrative processes.

📋 Key Responsibilities

✅ Cultivate a cohesive, collaborative environment among administrative professionals through consistent communication and strategic direction

✅ Create efficiencies through process improvement, attention to detail, problem-solving skills, and a learning mindset

✅ Coordinate the execution of mapping administrative staff to the needs of the business, providing guidance and solutions for complex needs

✅ Proactively identify cost-saving measures to enhance financial efficiency

✅ Identify best practices to support the executive and support teams

✅ Analyze data and implement changes while considering the bigger picture

✅ Develop an understanding of the business to anticipate future administrative needs

✅ Facilitate regular assessment of current and future business needs, creating and maintaining data-driven report-outs

✅ Regularly assess staff performance in conjunction with business leaders and provide performance, stretch assignments, and career feedback

✅ Manage ad-hoc projects that require support services

✅ Regularly communicate key updates and progress to the Manager, Administrative Services (Assistant to the Chief Customer Officer)

✅ Collaborate with the Manager, Administrative Services (Assistant to the Chief Customer Officer) in developing and implementing initiatives to increase employee engagement

✅ Coordinate and execute recognition programs to celebrate employee accomplishments, work anniversaries, birthdays, and team wins

✅ Establish and maintain a dedicated Microsoft Teams channel for the BU admins, ensuring effective communication and collaboration across the team

✅ Collaborate with Administrative Services Lead to develop onboarding and training content, learning paths, and opportunities for the administrative team as a whole

ASSUMPTION: This role requires strong leadership, communication, and organizational skills. The ideal candidate will have experience managing teams and a deep understanding of administrative processes.

🎯 Required Qualifications

Education: Relevant degree preferred

Experience: 5 or more years of relevant experience working as a C-suite executive assistant required

Required Skills:

• Proven leadership and team management skills
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work under timeline pressures and meet deadlines
• Proficiency utilizing virtual meeting platforms (Zoom, Teams, etc.)
• Excellent written and verbal communication skills
• Willingness to travel

Preferred Skills:

• Experience in a people leader role

ASSUMPTION: The ideal candidate will have a proven track record of success in administrative roles, with a strong focus on leadership and team management.

💰 Compensation & Benefits

Salary Range: $77,400.00 to $135,400.00 per year

Benefits:

• Comprehensive benefits plan

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role and experience level. The final offer may vary based on individual circumstances.

📌 Applicant Insights

🔍 Company Context

Industry: Vizient operates in the Hospitals and Health Care industry, focusing on performance improvement, analytics, and advisory services. They serve a significant portion of acute care providers in the United States.

Company Size: Vizient is a mid-sized company with 1,001-5,000 employees. This size allows for ample opportunities for growth and career development while maintaining a relatively close-knit work environment.

Founded: Vizient was founded in 2015, following the merger of VHA Inc. and UHC. The company has since grown to become the largest health care performance improvement company in the nation.

Company Description:

• Vizient provides expertise, analytics, and advisory services to help acute care providers improve the delivery of high-value care
• The company offers a contract portfolio representing more than $130 billion in annual purchasing volume
• Vizient is committed to equal employment opportunity and offers a comprehensive benefits plan

Company Specialties:

• Analytics
• Consulting
• Contracting
• Performance Improvement
• Revenue Cycle Management
• Supply Chain
• Health Care Quality

Company Website: http://www.vizientinc.com

ASSUMPTION: Vizient's focus on performance improvement and analytics makes it an attractive choice for individuals interested in driving meaningful change in the health care industry.

📊 Role Analysis

Career Level: This role is at the mid-career level, requiring significant experience and leadership skills. It offers opportunities for growth and development within the administrative services department.

Reporting Structure: The Executive Assistant Supervisor reports directly to the Manager, Administrative Services (Assistant to the Chief Customer Officer).

Work Arrangement: This role is on-site, with the ideal candidate working at the corporate office located in Alpharetta, GA. However, there may be opportunities for hybrid or remote work depending on business needs.

Growth Opportunities:

• Advancement within the administrative services department
• Expansion of responsibilities based on business needs and individual performance
• Potential cross-functional opportunities within Vizient's diverse service offerings

ASSUMPTION: This role provides a unique opportunity for administrative professionals to grow and develop their leadership skills while making a significant impact on Vizient's operations.

🌍 Location & Work Environment

Office Type: Vizient's corporate office in Alpharetta, GA, offers a modern, collaborative work environment designed to foster productivity and innovation.

Office Location(s): 290 E. John Carpenter Frwy., Irving, Texas 75062, US

Geographic Context:

• Alpharetta, GA, is located in the northern suburbs of Atlanta, offering a mix of urban and suburban living
• The area is known for its high quality of life, excellent schools, and numerous recreational opportunities
• Alpharetta is conveniently located near major highways, making it easily accessible from other parts of the metro area

Work Schedule: The standard work schedule is Monday through Friday, 8:00 AM to 5:00 PM, with flexibility based on business needs and individual arrangements.

ASSUMPTION: The Alpharetta office provides a dynamic and engaging work environment, with ample opportunities for collaboration and professional growth.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• On-site or virtual interview with the hiring team
• Final interview with the executive leadership team
• Background check and offer extension

Key Assessment Areas:

• Leadership and team management skills
• Communication and interpersonal skills
• Problem-solving and analytical skills
• Understanding of administrative processes and best practices
• Alignment with Vizient's mission, values, and company culture

Application Tips:

• Tailor your resume and cover letter to highlight your leadership experience and administrative skills
• Prepare for behavioral interview questions that focus on your leadership style, decision-making processes, and problem-solving abilities
• Research Vizient's company culture and mission to demonstrate your fit and enthusiasm for the role

ATS Keywords: Executive Assistant, Supervisor, Administrative Services, Enterprise Account Management, Leadership, Team Management, Communication, Problem-Solving, Process Improvement, Data Analysis, Performance Assessment, Project Management, Microsoft Teams, Virtual Meeting Platforms, Attention to Detail, Time Management, Career Development, Cost-Saving Measures

ASSUMPTION: Vizient's hiring process is designed to assess candidates' leadership skills, cultural fit, and alignment with the company's mission and values.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Microsoft Teams
• Virtual meeting platforms (Zoom, Teams, etc.)
• Data analysis and reporting tools (e.g., Power BI, Tableau)

ASSUMPTION: The ideal candidate will have experience with Microsoft Office Suite and virtual meeting platforms, as well as a willingness to learn and adapt to new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Accountability
• Collaboration
• Innovation
• Excellence

Work Style:

• Collaborative and team-oriented
• Focused on continuous improvement and innovation
• Results-driven and action-oriented
• Adaptable and responsive to changing business needs

Self-Assessment Questions:

• Do you thrive in a dynamic, fast-paced work environment?
• Are you comfortable leading and managing a team of administrative professionals?
• Do you possess strong communication and interpersonal skills, with the ability to build and maintain effective working relationships?
• Are you committed to driving meaningful change and improving processes within an organization?

ASSUMPTION: Vizient's company culture is characterized by a strong commitment to collaboration, innovation, and continuous improvement. The ideal candidate will be a self-starter with a results-driven attitude and a passion for driving meaningful change.

⚠️ Potential Challenges

• Managing a team of administrative professionals with varying skill levels and experience
• Balancing multiple priorities and deadlines in a fast-paced, dynamic work environment
• Adapting to changing business needs and priorities
• Navigating a large, complex organization with multiple departments and stakeholders

ASSUMPTION: The ideal candidate will be able to thrive in a fast-paced, dynamic work environment and possess strong leadership, communication, and organizational skills to effectively manage a team and balance multiple priorities.

📈 Similar Roles Comparison

• This role is unique in its focus on leading and developing a team of administrative professionals within the enterprise account management department
• Similar roles in other departments may have different reporting structures, team compositions, and business needs
• Career paths within Vizient may include opportunities to transition into other administrative roles, management positions, or specialized functional areas

ASSUMPTION: The ideal candidate will have a strong understanding of administrative processes and a clear vision for driving meaningful change within Vizient's operations.

📝 Sample Projects

• Implementing a new process for mapping administrative staff to business needs, resulting in improved efficiency and cost savings
• Developing and delivering training sessions or workshops to enhance the skills and knowledge of administrative team members
• Collaborating with business leaders to identify and address gaps in administrative support, leading to improved satisfaction and productivity

ASSUMPTION: The ideal candidate will have experience with process improvement, team management, and data analysis, with a proven track record of driving meaningful change in administrative environments.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the administrative services department, and how can this role help address them?
• How does this role fit into the broader organizational structure, and what opportunities are there for growth and development?
• What are the key priorities for the first 90 days in this role, and how can I best support the team and business leaders during this transition period?
• How does Vizient support the professional development and growth of its administrative team members?
• What are the most important qualities and skills for success in this role, and how can I best demonstrate my fit for the position?

ASSUMPTION: The ideal candidate will be proactive and inquisitive, with a strong desire to understand the business and contribute to its success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your leadership experience and administrative skills
• Prepare for behavioral interview questions that focus on your leadership style, decision-making processes, and problem-solving abilities
• Research Vizient's company culture and mission to demonstrate your fit and enthusiasm for the role
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.