Field Account Executive

📌 Core Information

🔹 Job Title: Field Account Executive

🔹 Company: Lightspeed Commerce

🔹 Location: Leeds, United Kingdom

🔹 Job Type: On-site

🔹 Category: 💼 Account Management

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving the sales cycle from lead generation to closing deals
• Becoming an expert in the UK Hospitality industry
• Identifying and developing potential leads
• Conducting in-person demonstrations and customer meetings

ASSUMPTION: The role requires a deep understanding of the UK hospitality sector, alongside personal interaction within the sales process, necessitating a physical presence in the region.

📋 Key Responsibilities

✅ Becoming an expert in the UK Hospo industry

✅ Monitoring competitors, their products, and marketing strategies

✅ Researching and forecasting sales, developing strategies, and evaluating effectiveness

✅ Converting prospects into successful customers through in-person sales methods

✅ Running the full sales cycle from identifying leads to closing deals

✅ Visiting customers regularly to understand their business challenges

✅ Performing in-person demonstrations of hospitality products

✅ Maintaining up-to-date records within Salesforce CRM

✅ Processing sales quotes and meeting deadlines accurately

✅ Collaborating with marketing and sales teams to develop new sales strategies

✅ Driving performance to consistently meet sales targets

✅ Creating new business through networking events

ASSUMPTION: Responsibilities include a varied scope of activities ranging from strategic planning to hands-on demonstrations, indicating a need for multifaceted skills.

🎯 Required Qualifications

Education: Not specified

Experience: Sales experience in a field and outbound environment, preferably in solution-sales or technology-related industries

Required Skills:

• Strong hospitality experience
• Effective time management and communication skills
• Proficiency in Salesforce or similar CRM tools

Preferred Skills:

• Fluency in additional languages
• Entrepreneurial and agile mindset

ASSUMPTION: Given the competitive landscape and customer-facing nature of the role, strong communication and CRM skills are vital for success.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Comprehensive health insurance
• Employee discounts
• Opportunities for career advancement

Working Hours: 40 hours per week

ASSUMPTION: Competitive compensation is likely aligned with industry standards, emphasizing career development and a positive work environment.

📌 Applicant Insights

🔍 Company Context

Industry: Software Development, focusing on creating commerce solutions

Company Size: 1,001-5,000 employees

Founded: 2005 in Montreal, Canada

Company Description:

• Offers a one-stop commerce platform for merchants
• Services retail, hospitality, and golf businesses worldwide
• Dually listed on NYSE and TSX

Company Specialties:

• POS and eCommerce
• Omnichannel and loyalty solutions
• Cloud POS for retail and restaurant operations

Company Website: https://www.lightspeedhq.com/

ASSUMPTION: Lightspeed's commitment to innovation and inclusion positions it as a dynamic employer within the global market.

📊 Role Analysis

Career Level: Mid-level, with potential for growth in sales and account management

Reporting Structure: Reports likely to a regional sales manager or director

Work Arrangement: On-site, requiring travel within designated areas

Growth Opportunities:

• Potential for advancement to senior sales roles
• Opportunity to expand expertise within the tech and hospitality sectors
• Enhanced professional networking through industry events

ASSUMPTION: Given the company's growth phase, opportunities for career progression appear robust for proactive individuals.

🌍 Location & Work Environment

Office Type: Regional office or shared workspaces across key cities

Office Location(s): Leeds, with travel to Manchester, Liverpool, Sheffield

Geographic Context:

• Proximity to vibrant cultural and business hubs
• Access to diverse dining and hospitality venues
• Strong transportation links across the region

Work Schedule: Standard business hours with potential flexibility for customer meetings

ASSUMPTION: The role facilitates exposure to dynamic urban environments, supporting professional and personal enrichment.

💼 Interview & Application Insights

Typical Process:

• Initial telephone screening
• In-depth interview with hiring manager
• Practical sales demonstration task

Key Assessment Areas:

• Sales acumen and strategy
• Customer relationship management
• Cultural fit within the company

Application Tips:

• Highlight relevant sales achievements
• Demonstrate your knowledge of the UK Hospitality market
• Prepare to discuss personal sales strategies

ATS Keywords: Sales Experience, Hospitality Knowledge, CRM Proficiency, Demonstration Skills

ASSUMPTION: The recruitment process emphasizes practical skills and fit with company culture, which are critical for success.

🛠️ Tools & Technologies

• Salesforce CRM
• Communication platforms (e.g., Slack)
• Mobile sales tools and analytics software

ASSUMPTION: Familiarity with leading CRM and communication tools is essential, pointing to a tech-forward work environment.

👔 Cultural Fit Considerations

Company Values:

• Commitment to innovation
• Inclusivity and diversity in the workplace
• Focus on customer satisfaction and community building

Work Style:

• Collaborative and team-oriented
• Action-oriented and responsive to market changes
• Flexible approach to problem-solving

Self-Assessment Questions:

• How do you handle competitive sales environments?
• Can you provide examples of overcoming customer objections?
• What strategies do you use for effective territory management?

ASSUMPTION: Candidates thriving in dynamic, inclusive settings aligned with Lightspeed’s core values will likely succeed here.

⚠️ Potential Challenges

• Navigating a competitive sales landscape
• Meeting ambitious sales targets regularly
• Balancing travel with personal commitments
• Adapting to rapidly changing market conditions

ASSUMPTION: Success requires agility and resilience, particularly within fast-evolving market segments.

📈 Similar Roles Comparison

• Higher emphasis on in-person sales vs. remote sales roles
• Requires strong industry-specific knowledge
• Focus on comprehensive sales cycle management

ASSUMPTION: Unlike remote-focused roles, this position demands face-to-face engagement, necessitating excellent interpersonal skills.

📝 Sample Projects

• Developing targeted sales campaigns for new product launches
• Leading market penetration strategies in untapped areas
• Integrating customer feedback into product development talks

ASSUMPTION: High-impact projects involve direct customer interaction and strategic market assessments.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the UK Hospo team?
• How has the sales strategy evolved in recent years?
• What are the existing team dynamics like?
• What does success look like in this role?
• How does Lightspeed support career development?

ASSUMPTION: Insightful questions will demonstrate genuine interest and align with the company’s strategic goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience
• Craft a cover letter focusing on your sales achievements
• Be ready for a potential phone screening
• Research Lightspeed's mission and products thoroughly

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

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