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Field Account Representative

Grainger Businesses
Full-time
On-site
West Sacramento, California, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Field Account Representative

πŸ”Ή Company: Grainger Businesses

πŸ”Ή Location: West Sacramento, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Not specified

πŸ”Ή Date Posted: April 01, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Determining and presenting the "Grainger Value Proposition" to assigned accounts.
  • Reviewing how Grainger can add value to each account's purchasing needs.
  • Engaging deeply with customers to better understand their challenges and how Grainger can solve them.
  • Expanding Grainger's customer base through proactive account management.

ASSUMPTION: It's assumed that the role includes presenting tailored solutions to customers, leveraging Grainger's vast product line and services.

πŸ“‹ Key Responsibilities

βœ… Create a territory plan that optimizes call routes and maximizes time in the field.

βœ… Maintain detailed records in Grainger's CRM for all customer interactions.

βœ… Proactively increase sales through available communication channels.

βœ… Be responsive to customers' real-time needs.

βœ… Grow revenue to predefined thresholds.

βœ… Achieve or exceed daily call and customer face time metrics.

βœ… Report accurate information on customer interaction results.

βœ… Identify opportunities, negotiate sales, and meet cost requirements.

βœ… Report to the Field Sales Manager.

ASSUMPTION: Responsibilities include regular field visits and strategizing sales approaches tailored to specific client needs.

🎯 Required Qualifications

Education: High School Diploma or GED required; a two or four-year degree is preferred.

Experience: At least 1 year of sales experience is required.

Required Skills:

  • Customer Relationship Management
  • Territory Planning
  • Proactive Approach
  • Strong Communication Skills

Preferred Skills:

  • Advanced Negotiation Skills
  • Analytical Skills for Problem Solving

ASSUMPTION: A valid driver's license and ability to travel are imperative due to the nature of the field role.

πŸ’° Compensation & Benefits

Salary Range: $54,200.00 to $81,400.00 annually

Benefits:

  • Comprehensive insurance package starting day one
  • 18 PTO days annually, plus 6 company holidays
  • 401(k) with a 6% company contribution
  • Educational reimbursement and financial guidance programs
  • Maternity support and paid parental leave

Working Hours: Full-time, 40-hour work week

ASSUMPTION: Benefits start on the first day of employment, emphasizing Grainger's commitment to employee support and satisfaction.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Retail Office Equipment

Company Size: 10,001+ employees; providing robust infrastructure for growth and development opportunities

Founded: 1927, with a long history of innovation and customer satisfaction in distribution services

Company Description:

  • Worldwide leader in B2B distribution with a broad product portfolio
  • Award-winning culture and commitment to employment equity
  • Continuous growth and expansion in international markets

Company Specialties:

  • Supply Chain & Inventory Management
  • Facilities and Maintenance Services
  • Safety and Technical Support Solutions

Company Website: https://bit.ly/3EeMwJ0

ASSUMPTION: Grainger's leadership in the industry and history indicates a stable work environment with growth potential.

πŸ“Š Role Analysis

Career Level: Entry to mid-level, suitable for individuals looking to expand their sales career.

Reporting Structure: Direct report to Field Sales Manager

Work Arrangement: On-site, covering regions from West Sacramento, CA to Fernley, NV

Growth Opportunities:

  • Potential for advancement to higher sales roles or management
  • Opportunities to expand client territory and influence
  • Access to professional development and training

ASSUMPTION: Grainger supports career progression through structured growth paths and training programs.

🌍 Location & Work Environment

Office Type: Not specified, but role involves extensive field work

Office Location(s): Service area between West Sacramento, CA and Fernley, NV

Geographic Context:

  • Thriving business climate ideal for distribution and logistics
  • Proximity to major highways facilitates easy travel
  • Dynamic market with diverse industry needs

Work Schedule: Monday-Friday with occasional overnight stays

ASSUMPTION: The territory covered offers a rich mix of industries contributing to varied client engagement experiences.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application through the company's careers page
  • Phone screening by HR
  • On-site interview with hiring manager

Key Assessment Areas:

  • Sales proficiency and past performance
  • Ability to navigate and utilize CRM systems
  • Flexibility and adaptability to client needs

Application Tips:

  • Emphasize sales accomplishments and metrics
  • Prepare examples of successful territory management
  • Showcase communication and problem-solving skills

ATS Keywords: Sales Experience, CRM, Territory Planning, Communication, Negotiation

ASSUMPTION: Interviews focus on assessing applicant's fit within a high-touch sales model.

πŸ› οΈ Tools & Technologies

  • Customer Relationship Management (CRM) software
  • Advanced communication tools for client interaction
  • Order processing and logistics systems

ASSUMPTION: The role heavily relies on technology to streamline sales operations and customer engagement.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Focus
  • Integrity in Operations
  • Commitment to Continuous Improvement

Work Style:

  • Highly autonomous with a focus on self-management
  • Collaborative team environment while achieving individual targets
  • Results-driven approach to meet sales goals

Self-Assessment Questions:

  • How do you prioritize competing client needs within a tight schedule?
  • What strategies do you use to build new client relationships?
  • Describe a successful sales negotiation you've completed.

ASSUMPTION: Applicants should be comfortable with a results-oriented work environment and aligned with the company’s customer-centered mission.

⚠️ Potential Challenges

  • Managing a diverse territory and client base effectively
  • Achieving sales targets under time constraints
  • Navigating varied customer expectations across regions
  • Adapting to Grainger's extensive product list quickly

ASSUMPTION: Challenges are anticipated due to the wide geographic area and the diverse customer base.

πŸ“ˆ Similar Roles Comparison

  • Higher focus on fieldwork compared to standard office sales roles
  • Greater autonomy in managing territories versus similar positions
  • Involves a broader range of services to offer clients than typical sales positions

ASSUMPTION: Comparisons indicate this role requires a strong independent drive and capability for self-directed work.

πŸ“ Sample Projects

  • Developing a customer penetration strategy for new markets
  • Implementing training workshops to boost product knowledge
  • Conducting a detailed sales analysis to drive strategic improvements

ASSUMPTION: Projects typically involve strategic sales efforts and continuous learning to improve performance metrics.

❓ Key Questions to Ask During Interview

  • What types of accounts will I be handling, and what are their specific needs?
  • How do you measure success for this role?
  • What are the biggest challenges your sales team is currently facing?
  • How does Grainger support staff in achieving their professional growth goals?
  • What tools and technologies does Grainger provide to assist in my sales efforts?

ASSUMPTION: Questions should reflect an alignment with the company's culture and strategic goals.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume highlights relevant sales experience and accomplishments
  • Prepare a cover letter tailored to the role's requirements
  • Be ready for a potential phone interview within a few weeks of application
  • Follow up with the HR department if no response is received within 2-3 weeks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.